RoadVitals

2012 Collins Sh

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Sep 19, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Collins Sh. 6 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V699000

EQUIPMENT:OTHER:LABELS

Sep 19, 2022
3,514 units potentially affected
The defect: Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy: Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
Collins Bus CorporationView on NHTSA.gov
12V386000

STRUCTURE:BODY

Aug 6, 2012
641 units potentially affected
The defect: Collins is recalling certain model year 2012 Collins, Corbeil and Mid Bus Brand SL, SH, DH, and DE school buses and multi-function school activity buses manufactured from March 12, 2012, through August 1, 2012. Some of the body mount bolts may not have been torqued to specification.
The risk: Without correctly tightened body mount bolts, there may be a reduction in the vehicle's integrity, which in the event of a crash, may result in the passengers having an increased risk of injury.
The remedy: Collins will notify owner, and dealers will repair the buses free of charge. The safety recall began during August 2012. Owners may contact Collins at 1-800-533-1850, ext 424.
COLLINS BUS CORPORATIONView on NHTSA.gov
12V387000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Aug 6, 2012
282 units potentially affected
The defect: Collins is recalling certain model year 2012 Collins, Corbeil and Mid Bus brand SL, SH, DH, and DE school and multi-function school activity buses manufactured from March 12, 2012, through July 13, 2012. The metal hydraulic service brake line feeding the RH rear service brake assembly may interfere with a body mount assembly. The location of this interference is at the first body mount location directly ahead of the rear axle and on the inboard side of the passenger side frame rail.
The risk: This interference could cause a rupture in the brake line, leading to the loss of brake fluid and failure of the brakes, potentially leading to a vehicle crash.
The remedy: Collins will notify owners, and dealers will repair the buses free of charge. The safety recall is expected to begin during August 2012. Owners may contact Collins at 1-800-533-1850.
COLLINS BUS CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Collins Sh by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018020—
2017010—
2016010—
2015010—
2014010—
2013010—
2012Viewing060—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.