2003 Crossroads Cruiser Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Crossroads Cruiser, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified2100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DOMETIC RM 2652 SERIAL # 236-04099 I HAVE ONE OF THE RECALL REFRIGERATORS THAT HAS THE FATIGUE CRACK THAT ALREADY HAPPENED. I'M BEING TOLD BY DOMETIC THAT I HAVE TO REPLACE THE COOLING UNIT IN THE REFRIGERATOR BEFORE THEY WILL PERFORM THE "RECALL" WORK. A FATIGUE CRACK IS CAUSED BY A IMPROPERLY DESIGNED UNIT OR WORKMANSHIP SO HOW IS IT THEY ARE BEING ALLOWED TO PUT A SECONDARY BURNER GUARD OR WHAT EVER IT'S CALLED TO PREVENT A FIRE INSTEAD OF HAVING TO FIX THE REAL PROBLEM ? THESE COOLING UNITS ARE $600-$900 PLUS INSTALLATION AND THEY STILL HAVE THE SAME PROBLEM AS THE OLD ONES ! MY UNDERSTANDING IS THAT THERE ARE OVER 900,000 OF THESE REFRIGERATORS AFFECTED @ $600 APIECE (MINE LASTED LESS THAN 5 YRS) DOMETIC HAS QUITE A RACKET GOING ON. I'M REALLY FRUSTRATED THAT COMPANIES CAN SELL A PRODUCT THEY KNOW IS DEFECTIVE AND THEN TELL YOU WELL WE CAN SELL YOU A NEW COOLING UNIT . I'M SURE THERE ARE MORE PEOPLE THAT HAVE OR GONE THROUGH THE SAME ORDEAL I'M GOING THROUGH. MY RESPONSE FROM DOMETIC WAS THESE THINGS DON'T LAST FOREVER. MY RESPONSE TO YOU IS IT SHOULD LAST LONGER THAN 4 CAMPING SEASONS (APRIL- OCTOBER). *TR
TL*THE CONTACT OWNS A 2003 CROSSROADS CRUISER. THE CONTACT STATED THAT THE VEHICLE HAS A TANK IN WHICH TO STORE WATER. THE VALVE WAS SUPPOSED TO OPEN AND DRAIN THE WATER, HOWEVER, HE DISCOVERED THAT NEARLY 5-7 GALLONS OF WATER REMAINED IN THE TANK, EVEN WITH THE VALVE COMPLETELY OPEN. THE FAILURE CAUSED THE WATER TO TASTE BADLY AND THE CONTACT WAS CONCERNED ABOUT A POTENTIAL SAFETY RISK FROM CONSUMING THE WATER. NO OTHER VEHICLE INFORMATION IS AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .