NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1998–2024
Data refreshed
Our database holds 66 NHTSA owner-reported complaints filed against Crossroads vehicles. Our database also holds 54 safety recall campaigns and 1 NHTSA investigation covering at least one Crossroads model year.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Ordered by total owner-reported complaint volume, which is not a ranking of quality
| Model | Model years | Complaints | Recalls |
|---|---|---|---|
| Redwood | 2011–2022 | 12 | 11 |
| Zinger | 2005–2022 | 12 | 13 |
| Cruiser | 2001–2021 | 10 | 19 |
| Sunset Trail | 2006–2024 | 8 | 9 |
| Paradise Pointe | 2001–2008 | 6 | 5 |
| Silverado | 2001–2006 | 6 | 5 |
| Elevation | 2012–2016 | 3 | 5 |
| All Star | 2001–2002 | 2 | 1 |
| Cross Terrain | 2001–2009 | 1 | 4 |
| Crossforce | 2006–2009 | 1 | 3 |
| Seville | 2008–2011 | 1 | 3 |
| Slingshot | 2009–2013 | 1 | 1 |
| Zinger Crossfire | 2006–2008 | 1 | 1 |
| Zinger Z-1 | 2015 | 1 | 1 |
| All American | 1998–2003 | 0 | 2 |
| Altitude | 2014–2017 | 0 | 1 |
| Belair | 2006–2007 | 0 | 2 |
| Blackwood | 2012–2013 | 0 | 1 |
| Cameo | 2015–2020 | 0 | 4 |
| Carriage | 2015–2017 | 0 | 1 |
| Commercial Duty | 2011 | 0 | 1 |
| Crossfire | 2006–2008 | 0 | 2 |
| Crossroads | 2001–2005 | 0 | 3 |
| Cruiser Aire | 2016 | 0 | 2 |
| Cypress | 2015–2016 | 0 | 1 |
| Hampton | 2008–2020 | 0 | 7 |
| Hill Country | 2012–2017 | 0 | 2 |
| Ice Seeker | 2015 | 0 | 1 |
| Kingston | 2008–2011 | 0 | 2 |
| Lil Cabin | 2011 | 0 | 1 |
| Longhorn | 2013–2018 | 0 | 3 |
| Longhorn Rezerve | 2014–2017 | 0 | 2 |
| Maple Country | 2013–2017 | 0 | 1 |
| Paradise Cove | 2002 | 0 | 1 |
| Prep | 1998–2001 | 0 | 1 |
| Rezerve | 2014–2017 | 0 | 5 |
| Rushmore | 2011–2016 | 0 | 5 |
| Sequoia | 2015–2017 | 0 | 1 |
| Simplicity | 2009–2010 | 0 | 1 |
| Sunset | 2017–2022 | 0 | 7 |
| Tranquility | 2008–2011 | 0 | 2 |
| Volante | 2017–2020 | 0 | 7 |
| Westchester | 2009–2011 | 0 | 1 |
| Z1 | 2012–2017 | 0 | 4 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.
The 8 newest campaigns covering a Crossroads vehicle in our database
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:RECREATIONAL VEHICLE/TRAILERKeystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOPKeystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE; SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLEKeystone RV Company (Keystone) is recalling certain 2021-2022 Crossroads Redwood, Dutchmen Voltage, and Yukon trailers. The U-bolts on the axles may have been improperly tightened, causing the bolts to loosen and the axle to slide.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACEKeystone RV Company (Keystone) is recalling certain 2022 Crossroads Zinger travel trailers. The furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area.
ELECTRICAL SYSTEMKeystone RV Company (Keystone) is recalling certain 2022 Crossroads Sunset 330SI travel trailers. The outside receptacle electrical circuit may not be properly protected by a ground-fault circuit interrupter (GFCI).
VISIBILITY:GLASS, SIDE/REARKeystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
EQUIPMENT:OTHER:LABELSKeystone RV Company (Keystone) is recalling certain 2018-2020 Crossroads Hampton 371FKL recreational trailers. The Federal identification Tag may incorrectly indicate the tire pressure as 6 PSI when the correct tire pressure is actually 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
ELECTRICAL SYSTEM:WIRINGKeystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
Every year with at least one publishable Crossroads model year
Data on this page last refreshed .