RoadVitals

2002 Crossroads All Star

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 22, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 28, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Crossroads All Star, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V143000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 28, 2007
3,939 units potentially affected
The defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: THIS COULD RESULT IN A FIRE.
The remedy: CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
CROSSROADS RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed May 22, 2008

TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THEY FURTHER STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL) HAD ENDED. THE CONTACT HAD THE BURNER HOUSING REPLACED UNDER THE RECALL, BUT THE LEAK STILL PERSISTS. THE SERIAL NUMBER WAS UNKNOWN.

NHTSA ID
10228630
Incident
May 21, 2008
Other / unspecified
Filed Apr 10, 2007

TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL COST MORE THAN DOMETIC WAS AUTHORIZING FOR PAYMENT BECAUSE OF THE TIME ASSOCIATED WITH REPAIRING THE REFRIGERATOR. THERE HAD BEEN NO FAILURE TO DATE.*AK

NHTSA ID
10187471
Incident
Apr 10, 2007

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

16_TL-2

BACK OVER PREVENTION; SEATS

The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Crossroads All Star by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing210—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.