RoadVitals

2007 Crossroads Cruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Feb 14, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Crossroads Cruiser, most frequently naming the other / unspecified and tires & wheels categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
08V370000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 21, 2008
17,353 units potentially affected
The defect: CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
CROSSROADS RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Feb 14, 2010

THE CAMPER WAS PURCHASED NEW IN APRIL 2008 AND OUR FIRST MAJOR TRIP WAS IN OCTOBER 2008. ON THAT TRIP, THE PASSENGER SIDE FRONT TIRE BLOWOUT ON THE FREEWAY AFTER ABOUT 10 HOURS OF TRAVEL. PRIOR TO TAKING ANY TRIPS, MY ROUTINE IS TO CHECK THE TRAILER TIRE CONDITION AND PRESSURE. SINCE THIS WAS THE FIRST BLOWOUT, I JUST ATTRIBUTED TO AN UNKNOWN ROAD HAZARD CONDITION. UPON RETURNING HOME, I BOXED UP EVERYTHING WE CARRIED ON THE TRIP AND WEIGHTED IT TO ENSURE WE WERE WITHIN THE CARRYING CAPACITY. WE DID LOAD THE UNIT TO 70LBS BELOW THE CARRYING CAPACITY. IN OCTOBER 2009, WE WERE TAKING A LONG TRIP TRAVELING FROM OHIO TO FLORIDA. AGAIN AT ABOUT 10 HOURS INTO THE TRIP, THE SAME TRAILER TIRE FAILED ON THE HIGHWAY. I TOOK MY NORMAL PRECAUTIONS OF CHECKING TIRE CONDITION AND PRESSURES PRIOR TO LEAVING. ON THIS TRIP, WE LIMITED THE SUPPLIES WE TOOK WITH US AND WERE ALMOST 300 LBS BELOW THE CARRYING CAPACITY. BECAUSE OF THE PROBLEMS WE ENCOUNTERED, I LOOKED DEEPER INTO THE TRAILER CARRYING CAPACITY, TIRE CARRYING CAPACITY, AND TRAILER GVWR. ACCORDING TO THE INFORMATION PROVIDE FOR OUR TRAILER, CARRYING CAPACITY OF IS 1270 LBS. BASED ON THE OPTIONS INSTALLED NOT INCLUDING 252 LBS FOR PROPANE BOTTLES GVWR IS 7873 LBS HITCH WEIGHT 873 LBS TIRE CAPACITY 1820 LBS EACH, 7280 LBS SO THE 4 TIRES COMBINED CANNOT CARRY THE GVWR. IF YOU SUBTRACT OFF THE HITCH WEIGHT, THERE IS A 'SAFETY FACTOR' OF 3.5% EQUATING TO 70 LBS PER TIRE. THIS IS A VERY SMALL TOLERANCE, MEANING THE UNIT WOULD HAVE TO BE PERFECTLY DESIGNED TO EVENLY DISTRIBUTE THE WEIGHT BETWEEN THE 4 TIRES, HAVE THE STORAGE COMPARTMENTS DESIGNED TO BALANCE THE UNIT, AND IT WOULD REQUIRE THE OWNER TO BE VERY CAREFUL TO LOAD THE UNIT EQUALLY SO AS TO NOT OVERLOAD ONE SPECIFIC TIRE. PREVIOUSLY I REPLACED THE TIRES WITH IDENTICAL TIRES. BECAUSE OF THE UNSTABLE TRAVELING CONDITIONS CREATED BY A BLOWOUT, A RECALL SHOULD BE ISSUED TO REQUIRE REPLACING THE LOAD RANGE C TIRES WITH LOAD RANGE D TIRES. *TR

NHTSA ID
10310295
Incident
Oct 11, 2009
Other / unspecified
Filed Feb 14, 2009

NO INCIDENT. *TR

NHTSA ID
10258646
Incident
Feb 14, 2009

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

16_TL-2

BACK OVER PREVENTION; SEATS

The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Crossroads Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020030—
2019020—
2018140—
2017010—
2016030—
2015120—
2014010—
2013020—
2012010—
2011120—
2010010—
2009010—
2008010—
2007Viewing220—
2006120—
2005140—
2004140—
2003220—
2002010—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.