RoadVitals

2004 Crossroads Paradise Pointe Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 5, 2006
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 5, 2006

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2004 Crossroads Paradise Pointe. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Suspension
Filed Oct 5, 2006

THIS COMPLAINT IS IN REGARDS TO COMPLAINT #10169948. I HAVE A 2004 CROSSROADS PARADISE POINT PF30CK FIFTH WHEEL RV. I NOTICED THAT 1 TIRE WAS COMPLETELY BALD ON THE INSIDE OF THE TIRE. AFTER REPLACING ALL FOUR TIRES I THEN NOTICED THAT THE OTHER 3 HAD NORMAL WEAR AND STILL HAD PLENTY OF TREAD LEFT. AFTER QUESTIONING MY DEALER ABOUT THIS MY DEALER INSTRUCTED ME TO CHECK THE AXLE TAG TO SEE WHO MANUFACTURED THE AXLES. I DID THIS TO FIND OUT THAT ALKO KOBER WAS THE MANUFACTURER. MY DEALER THEN INFORMED ME THAT HE HAS BEEN REPLACING ALKO AXLES ON TRAILERS BECAUSE OF A MANUFACTURING DEFECT. SINCE I PURCHASED MY TRAILER USED AND OUT OF WARRANTY THEY GAVE ME THE NUMBER TO THE TRAILER MANUFACTURE TO SEE WHAT I SHOULD DO. I CONTACTED THE MANUFACTURER AND GAVE THEM THE VIN NUMBER OFF THE TRAILER AND THEY INFORMED ME THAT ALKO DID ADMIT TO HAVING A MANUFACTURING PROBLEM ON AXLES THAT WERE MADE IN '03 AND MY TRAILER VIN INDICATED THAT IT WAS IN THE LIST OF VIN NUMBERS THAT WOULD HAVE THE BAD AXLES. SINCE THE TRAILER WAS OUT OF WARRANTY THEY GAVE ME THE NUMBER TO ALKO, THE MANUFACTURER OF THE AXLES. WHEN I CONTACTED ALKO THEY NEW NOTHING ABOUT THE BAD AXLES BUT TOLD ME THAT IF I REMOVED THE AXLES FROM THE TRAILER AND SHIPPED THEM TO THEIR FACTORY THEY WOULD INSPECT THEM AND IF THEY PROVED TO BE BAD THEY WOULD SEND ME NEW AXLES. THIS IS UNACCEPTABLE FROM A BUSINESS STAND POINT. FROM A SAFETY STAND POINT, AFTER FURTHER RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF RV'S ON THE ROAD TODAY THAT WERE MANUFACTURED IN '03 AND '04 WITH THESE "BAD" ALKO AXLES.THESE TRAILERS ARE ACCIDENTS WAITING TO HAPPEN. INTERNET RESEARCH HAS SHOWN THAT THESE TRAILERS ARE SUSCEPTIBLE TO BLOWING TIRES. IF THE TIRE BLOWS THE PERSON TOWING THE TRAILER MAY NOT REALIZE THE PROBLEM UNTIL THE TIRE HAS COME APART AND IT IS TEARING UP THE TRAILER AND SPREADING PARTS ALL OVER THE ROAD. *JB

NHTSA ID
10169990
Incident
Oct 5, 2006

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .