Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Dodge 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 66, in the owner's own words
Severe rust and corrosion on body and suspension parts. Started at around 10 years of age. Support for bed to frame shows severe corrosion making hauling unsafe. Water is able to enter the cab through corroded rocker panels causing mold. Also, electrical system malfunction in throttle body can cause no response from accelerator at intermittent times.
The contact owns a 2004 Dodge Ram 1500. The contact stated while driving 70 mph, the rear wheels locked up causing the vehicle to bounce back and forth in the middle of the highway. The vehicle then loss motive power and stalled. The contact pulled over to the side of the roadway and the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the rear drum had locked up and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE PINION NUT WAS LOOSE AND CAUSED THE REAR TIRES TO LOCK UP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL CRACKING AND GRINDING NOISE COMING FROM THE REAR AXLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR SUSPENSION AND WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. JEFF SMITH CHRYSLER DODGE JEEP RAM (100 IFFIE RD, PERRY, GA 31069, (478) 988-8444) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
WHILE DRIVING APPROXIMATELY 50 MILES PER HOUR THE REAR END SIEZED UP CAUSING VEHICLE TO COME TO A COMPLETE HALT AND THROWING DRIVESHAFT FROM VEHICLE CAUSING A TWO LANE CLOSURE UNTIL DRIVE SHAFT COULD BE RETRIEVED.
TL* THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED INTO THE OTHER LANE, SPUN AROUND, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 01/06/17*LJ CONSUMER STATED THE REAR AXLE BROKE AND THE RIGHT REAR WHEEL BROKE OFF AND WAS LAYING IN THE DITCH BY THE TRUCK! UPDATED 7/12/18*JB
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 15 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE DRIVE SHAFT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE LOCKING BOLT OF THE DRIVE SHAFT HAD DISENGAGED AND THE OUTER SEALS, THE BEARINGS AND RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE TRAVELING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 01/06/2017*CT THE CONSUMER STATED THE DRIVE SHAFT DISCONNECTED FROM THE REAR AXLE. UPDATED 03/06/17.*JB
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR WHEELS SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINION NUT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVESHAFT DETACHED FROM THE REAR OF THE VEHICLE WITHOUT WARNING AND THE REAR AXLE LOCKED UP. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PINION NUT DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE LOWER BALL JOINT FRACTURED, WHICH CAUSED THE WHEEL TO COLLAPSE. THE CONTACT ALSO NOTICED THAT THE UPPER BALL JOINT ON THE DRIVER SIDE WAS DAMAGED DUE TO THE LOWER BALL JOINT FRACTURE. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE PASSENGER SIDE UPPER BALL JOINT FRACTURED THAT CAUSED THE WHEEL TO COLLAPSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN ALSO DIAGNOSED THAT THE DRIVER SIDE UPPER AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE REPAIR. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR DIFFERENTIAL WHICH WAS REPLACED DUE TO A FAULTY HOUSING. THE CONTACT STATED THAT RECENTLY WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE IN THE REAR, THE REAR DIFFERENTIAL FRACTURED AND THE PINION NUT DETACHED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND SLID. THE CONTACT NOTICED THAT THE REAR PINION NUT FRACTURED AND DAMAGED THE REAR TIRES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 213,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 60 MPH, AN ABNORMALLY LOUD NOISE EMITTED FROM THE VEHICLE AND THE DRIVESHAFT DISLODGED LOCKING THE REAR WHEELS. ALSO, THE CONTACT MENTIONED THAT THE PINION SHAFT WENT INTO THE AXLE ASSEMBLY HOUSING AND PUNCTURED A HOLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED AND APPROACHING A STOP LIGHT, THE FRONT DRIVER SIDE WHEEL BEARING SEIZED AND FRACTURED. THE FRONT FENDER WAS DAMAGED, THE DRIVER SIDE HUB ASSEMBLY, AND THE FRONT DRIVER SIDE TIRE WERE DESTROYED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE ATTEMPTING TO TURN THE STEERING WHEEL, AN ABNORMAL NOISE WAS HEARD. AN INDEPENDENT MECHANIC STATED THAT THE FRONT END AXLE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE REVERSING THE VEHICLE, THE CONTACT FELT THE STEERING WHEEL BECOME CONSTRICTIVE AND HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING UNIT FAILED AND NEEDED TO BE REPLACED. ALSO, THE FRONT LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
WAS DRIVING IN MY NEIGHBORHOOD AT APPROX. 20MPH WHEN THE FRONT END FELL OUT ONTO THE ROAD.
I WAS JUST MADE AWARE OF THE NEW BUY BACK RECALL AND FINE, ON SIMILAR DODGE RAM TRUCKS LIKE MINE. THE RECALL SHOW 2004 DODGE RAM 2600, 3600, BUT NOT MY 1600. THE REASON FOR THE BUY BACK WITH THE OTHER TWO MODELS JUST ALSO HAPPENED TO MY 1600. IT IS ALSO ON THE LEFT HAND SIDE, JUST LIKE ALL THE OTHERS. I WOULD LIKE MY INCLUDED IN THE BUY BACK AND GET RID OF THIS LEMON. MY VIN # DOES NOT SHOW ANYTHING BUT AN AIRBAG ISSUE, THAT I NOT RECEIVED ANY INFORMATION ON. VIN # IS: [XXX]. THANK YOU, I STILL OWE OVER EIGHT THOUSAND DOLLARS ON THE VEHICLE WHICH IS ABOUT KELLY BLUE BOOK PRICE HERE IN HAWAII. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POPPING AND GRINDING IN REAR END POPPING IN THE CV AXLE FRONT TIRES LEANING IN AND WEARING ON INSIDE WITH NEW TIRES AND FRONT END ALIGNMENT HAVE ADDED NEW CALIPERS ROTORS BRAKES 2 NEW CV AXLES AND THE PROBLEM STILL NOT FIXED
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE WITHOUT WARNING AND THE REAR OF THE VEHICLE SEIZED. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE DRIVESHAFT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 35 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. THE REAR WHEELS SEIZED AND THE VEHICLE SPUN AROUND. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY A TECHNICIAN. THE TECHNICIAN DIAGNOSED THAT THE U JOINT, REAR AXLES, GEAR OIL, DIFFERENTIAL, GASKET, AND MULTIPLE PARTS IN THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE TECHNICIAN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 126,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE AND IT CAME TO A SUDDEN STOP WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TRUCK STARTED SQUEAKING THEN MAKING A POPPING NOISE WHILE TURNING IN THE DRIVEWAY. THE STEERING WHEEL MAKES A NOISE WHILE TURNING. DIDN'T KNOW THERE WAS ANY RECALLS ON THIS TRUCK. I TOOK IT TO THE SHOP AND THE MAN SAID THE WHEEL WAS ABOUT TO COME OFF. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE REAR END SEIZED, WHICH MADE THE VEHICLE SLIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DRIVESHAFT, THE REAR BRAKE CABLES, AND THE REAR PASSENGER SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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