2011 Dodge 1500 Interior & seats Problems

The contact owns a 2011 Ram 1500. The contact stated that the tailgate unlatched and opened inadvertently while driving down the driveway. The vehicle was taken to the dealer and the dealer was made aware of the failure but provided no assistance. The dealer stated that the failure was a known issue however, there was no recall associated with the VIN for the failure. The vehicle was not repaired. The manufacturer was contacted and advised the contact to contact the NHSTA hotline and file a complaint. The failure mileage was 63,000.

NHTSA ID

11497379

Incident

Dec 14, 2021

Mileage

63,000 mi

THE ELECTRICAL SYSTEM KEEPS TELLING ME THAT THERE IS AN ISSUE WITH THE FAN SYSTEM, BUT IT ONLY HAPPENS WHEN IT RAINS. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON AND THE ECO SYSTEM SHUTS OFF. AFTER A DAY OR 2 FROM RAIN, THE SYSTEM WORKS PROPERLY AGAIN. IT CAN SO SOMETIMES BYPASS THE ISSUE BY PULLING THE BATTERY AND RE-INSTALLING IT. THE SEATS ALSO WEAR DOWN TO THE POINT THEY NEED TO BE REPLACED AFTER JUST 20K MILES

NHTSA ID

11132905

Incident

Oct 1, 2016

Mileage

60,000 mi

THE MEMORY SEAT "FRAME" HAS CRACKED AND IS A SAFETY HAZARD. OCCURRED OVER A PERIOD OF TIME. THE ISSUE DOES NOT ALLOW THE SEAT TO AUTO OR SELF ADJUST. CURRENTLY CRACKED PARTS AND PHOTO OF SAME ARE UNKNOWN UNTIL THE DEALERSHIP GETS TO REPAIRING THE ISSUE.....WHICH IS NOT UNDER WARRANTY AT THIS AGE AND MILEAGE. REPORTED ON AUGUST 2, 2017.

NHTSA ID

11012379

Incident

Jun 15, 2017

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE INTERIOR LIGHTS RANDOMLY FLICKERED AND EVENTUALLY FAILED TO ILLUMINATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ID

10855051

Incident

Mar 18, 2016

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WOULD READ THAT THE KEY WAS DAMAGED WHEN THE DOOR WAS AJAR. AS A RESULT, THE CONTACT WAS UNABLE TO START THE VEHICLE UNTIL A MINIMUM OF 35 MINUTES OF CLOSING THE DOOR. IN ADDITION, THE CONTACT WAS UNABLE TO SHUT OFF THE VEHICLE AND THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE MAIN COMPUTER MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 43, 000....UPDATED 11-12-13 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT CRANK, AND WHEN THE VEHICLE DID START, IT WOULD NOT CUT OFF. THE CONSUMER HAD TO DISCONNECT THE BATTERY CABLE. THE DEALER REPLACED THE MAIN COMPUTER.

NHTSA ID

10546962

Incident

Aug 26, 2013

Mileage

43,000 mi

WE BOUGHT A 2011 DODGE RAM EXPRESS TRUCK WHICH IS A SINGLE CAB TRUCK. BEHIND THE SEAT IS THE PLACE FOR THE ANCHOR HOOK BUT THERE ARE NO HOOKS IN THE CREASE OF THE SEAT. THE DEALERSHIP SAYS IF I BUCKLE UP THE SEATBELT AROUND THE CAR SEAT IT ENGAGES THE AIRBAG. THIS MEANS THAT MY SON CANNOT RIDE IN THIS VEHICLE. THIS JUST MAKES NO SENSE TO ME. I THOUGHT ALL VEHICLES HAD TO HAVE THE LATCH HOOK IN THE SEAT TOO. *TR

NHTSA ID

10408928

Incident

Jun 24, 2011

Mileage

300 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE OPENED THE FRONT DRIVER'S SIDE DOOR FROM THE INTERIOR AND THE FRONT PASSENGER SIDE DOOR UNEXPECTEDLY UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOOR LOCKS WERE REPROGRAMMED TO PREVENT THE FAILURE FROM RECURRING. THE CONTACT EXPRESSED CONCERN OVER THE FRONT PASSENGER SIDE DOOR OPENING UNEXPECTEDLY. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 1,500. ...UPDATE 01/20/12 *BF UPDATED 01/25/12

NHTSA ID

10408759

Incident

Jan 1, 2011

Mileage

5 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL FOR THE DOOR LATCHES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND ALSO CONFIRMED THAT THE PARTS WERE STILL ON BACKORDER. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 1,300 AND THE CURRENT MILEAGE WAS 3,682. UPDATED 6/8/11 *CN UPDATED 06/23/11

NHTSA ID

10401229

Incident

Mar 15, 2011

Mileage

1,300 mi