1998 Dodge Caravan Owner Complaints

AIRBAG LIGHT ON NO TURN SIGNALS AND NO REVERSE LIGHTS DUE TO FAILED AIRBAG CLOCKSPRING

NHTSA ID

11196029

Incident

Jan 10, 2019

TL* THE CONTACT OWNED A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER SIDE AIR BAG DEPLOYED ALTHOUGH NO PASSENGER WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED A HEAD LACERATION ABOVE THE RIGHT EYE, A CONCUSSION, A BRUISED HEART AND LUNG, LEFT KNEE LACERATION, AND CHEST BRUISES FROM THE SEAT BELTS. ALSO, BOTH WRISTS AND ELBOWS WERE INJURED. A POLICE REPORT WAS FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000.

NHTSA ID

11160520

Incident

Nov 29, 2018

Mileage

135,000 mi

THE INDICATOR LAMP AIR BAG IS ON CONTINUOUSLY. I DRIVE A VEHICLE ALL THE TIME, AND MY TRIP 50% HIGHWAY AND 50% CITY.

NHTSA ID

11052123

Incident

Dec 3, 2017

Mileage

104,580 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10917173

Incident

Apr 12, 2016

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHEN DRIVING ON WET ROADS, THE POWER BRAKES AND STEERING FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

10819663

Incident

Nov 12, 2015

Mileage

150,000 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 11/19/15*JS

NHTSA ID

10703316

Incident

Apr 2, 2015

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ID

10676972

Incident

Jan 7, 2015

Mileage

55,000 mi

I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10672754

Incident

Mar 15, 2012

Mileage

132,000 mi

I AM THE SECOND OWNER OF A 1998 DODGE CARAVAN AND BOUGHT A CARFAX REPORT WHEN PURCHASING WHICH WAS CLEAN SHOWING NO ACCIDENTS, NO PROBLEMS. THE ONE RECALL ALERT ON THIS YEAR AND MODEL WAS TAKEN CARE OF PREVIOUSLY. THE CAR HAS GENERALLY BEEN DEPENDABLE, OTHER THAN ONGOING PROBLEMS WITH THE INSTRUMENT CLUSTER WHICH FAILS INTERMITTENTLY AND ALL THE PANEL LIGHTS GO OFF. ON JANUARY 6TH, 2015 I WAS SHOPPING NOT FAR FROM HOME AND UPON EXITING THE STORE PARKING LOT TO LEAVE (2-3 MPH) TURNING THE WHEEL NORMALLY WHILE BACKING UP FROM MY SPACE, THE ENTIRE STEERING WHEEL JUST FELL INTO MY HANDS LEAVING IT ATTACHED BY ONLY A FEW WIRES. THERE WAS NO PRIOR WARNING OF THE UPCOMING FAILURE, NO SHAKING, NO WOBBLE, NOTHING.I AM A SENIOR AND WAS IN THE CAR ALONE. LUCKILY, SOME STRANGERS HELPED PUSH ME BACK INTO PARKING SPACE BY HOLDING AND TURNING THE STEERING WHEEL IN PLACE, AS IT WOULD NOT SNAP BACK IN. THE TOW TRUCK DRIVER STATED THAT IN HIS CAREER HE HAD NEVER SEEN THIS, MY EXPERIENCED MECHANIC SAID THE SAME. THE CAR IS CURRENTLY IN THE SHOP. THE ENTIRE COLUMN HAS TO BE REPLACED, THE CLOCK SPRING, ETC. AND EVEN WITH USED PARTS IT WILL BE COSTLY. I LIVE IN THE LA AREA WITH A LOT OF TRAFFIC ON EVERY STREET. WHAT FRIGHTENS ME IS THAT I WOULD LIKELY HAVE BEEN KILLED HAD THIS HAPPENED WHILE DRIVING, AND ESPECIALLY SINCE I HAD FIRST PLANNED ON GOING TO A MALL VIA FREEWAY. THIS WAS A TRAGIC ACCIDENT WAITING TO HAPPEN. HOW MANY MORE OF THESE STEERING WHEELS HAVE FALLEN OFF UNREPORTED? HOW MANY MORE ARE READY TO OCCUR TO SOME UNLUCKY DRIVER? *TR

NHTSA ID

10671050

Incident

Jan 6, 2015

Mileage

150,677 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING 40 MPH OVER A PUDDLE, THE SERPENTINE TIME BELT DETACHED FROM THE ENGINE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

NHTSA ID

10670100

Incident

May 29, 2014

Mileage

119,000 mi

THE LOS ANGELES CBS AFFILIATE STATION AIRED A STORY ABOUT CHRYSLER VEHICLES YEAR 2007 TO 2012 THAT WERE BEING INVESTIGATED FOR A POTENTIAL RECALL. THE PROBLEM IS A FAULTY TIPM, ALSO KNOWN AS A POWERTRAIN CONTROL MODULE. VEHICLE OWNERS REPORT INSTRUMENT PANEL PROBLEMS, GAUGES NOT WORKING, AIRBAG NOT WORKING, WINDSHIELD WIPERS OPERATING WITHOUT BEING TURNED ON, PROBLEMS STARTING THE VEHICLE, AND SO ON. I HAVE A 1998 DODGE GRAND CARAVAN WITH MANY OF THESE SAME PROBLEMS/SYMPTOMS. I SPENT $212 ON INSPECTION AND DIAGNOSIS FEES. PEP BOYS TOLD ME THAT THE PROBLEM WAS THE POWERTRAIN CONTROL MODULE AND IT WOULD TAKE A PROHIBITIVELY HIGH PRICE TO REPLACE. MY VEHICLE HAS RECENTLY EXPERIENCED PROBLEMS SIMILAR TO THE ONES DESCRIBED ABOVE: FUEL GAUGE NOT CONSISTENTLY SHOWING THE CORRECT AMOUNT OF FUEL IN THE TANK; THE AIRBAG AND HORN NOT WORKING; THE WIPERS OCCASIONALLY OPERATE WITHOUT BEING TURNED ON; THE POWER DOOR LOCKS DO NOT WORK PROPERLY WHEN VEHICLE IS BEING LOCKED & UNLOCKED WITH THE KEY; THE HEATER OPERATES WITHOUT BEING TURNED ON, AND SO ON. I WAS WONDERING IF THIS INFORMATION CAN BE USED SENT TO THE MANUFACTURER OR COMPARED IN INFORMATION SUBMITTED BY OTHER CHRYSLER OWNERS. THE POWERTRAIN CONTROL MODULE IS A DURABLE PART, IT SHOULD OPERATE WELL FOR THE LIFE OF THE VEHICLE. I'M WONDERING IF THERE IS ANY INVESTIGATION GOING ON WHICH MAY LEAD TO A RECALL. THANK YOU FOR YOUR ATTENTION. *TR

NHTSA ID

10629002

Incident

Mar 26, 2014

Mileage

116,850 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE ENGINE STALLED. THE INSTRUMENT PANEL WAS INOPERABLE THE FUEL GAUGE WAS INACCURATE. THE CONTACT COULD NOT RESTART THE VEHICLE AND THE INSTRUMENT PANEL LIGHTS WERE BLINKING ON AND OFF. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TOWED FOUR TIMES TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 99,000. UPDATED 09/15/14*LJ

NHTSA ID

10619332

Incident

Jun 4, 2014

Mileage

99,000 mi

ONLY A BLOCK OR 2 FROM HOME, DOING 20 MPH THERE WAS THE SMELL OF SMOKE THEN FLAMES SHOT OUT FROM UNDER THE DRIVERS SEAT. WE BAILED FROM THE VAN AND BEFORE 911 COULD BE CALLED THE VAN WAS ENGULFED IN FLAMES. A TOTAL LOSS. *TR

NHTSA ID

10617741

Incident

Jul 28, 2014

Mileage

16,000 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT WAS TRAVELING 5 MPH WHEN THE SERPENTINE BELT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ID

10587870

Incident

May 11, 2014

Mileage

119,000 mi

I HAVE A 98 DODGE CARAVAN IT HAS NO DASH LIGHTS PARKING LIGHTS OR HORN. I HAVE NO IDEA WHAT IT COULD BE. *TR

NHTSA ID

10575055

Incident

Mar 21, 2014

THE BELT KEEPS SLIPPING OFF ON MY DODGE CARAVAN. THIS HAS BEEN CONTINUAL. THE FORUMS ARE FULL OF THESE COMPLAINTS. IT IS THE SERPENTINE BELT. I HAVE BEEN BACK AND FORTH TO THE MECHANIC. THEY TRY EVERYTHING, BUT WHEN IT IS WET, IT COMES OFF. I EVEN TRY NOT TO DRIVE IN RAIN, BUT AFTER THE RAINS, I DRIVE A SHORT DISTANCE AND ITS OFF AGAIN., I CALLED THE DEALERSHIP THAT SEEMS TO TAKE NO RESPONSIBILITY FOR THIS. THIS IS REALLY DANGEROUS, AS IT IS VERY HARD TO TURN THE WHEEL. FORTUNATELY SO FAR, I HAVE NOT BEEN GOING AT SPEED DURING THESE INCIDENTS. I HAD THE TENSIONERS TIGHTENED AGAIN LAST MONTH, AND ITS OFF AGAIN. *TR

NHTSA ID

10566696

Incident

Feb 28, 2013

DRIVING DURING HEAVY RAIN/SNOW OR GOING THROUGH STANDING WATER, THE SERPENTINE BELT SLIPS OFF OF THE PULLEYS. THIS LEADS TO A LOSS OF POWER STEERING, POWER BRAKES AND ENGINE COOLING. MILEAGE AND DATE ARE APPROXIMATE. MULTIPLE OCCURRENCES. *TR

NHTSA ID

10546432

Incident

Jan 19, 2012

Mileage

136,000 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SWERVED TO THE RIGHT LANE INDEPENDENTLY. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED CORROSION THROUGHOUT THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TR

NHTSA ID

10514038

Incident

May 26, 2013

Mileage

117,000 mi

MAJOR CONCERN IS ABOUT THE STRUT HOUSING ROUGHING OUT BEEN LOOKING THIS UP AND FROM 97 TO 2000 MAYBE A BIT LONGER THIS HAS BEEN A MAJOR ISSUE THAT CHRYSLER NEED TO ADDRESS. I KNOW THEY DON'T WANT THE RESPONSIBILITY OF THE MATTER ,BUT SOME ONE COULD GET HURT FROM THIS.I JUST FOUND OUT ABOUT THIS AND HAVE BEEN SEARCHING ALL THE INFORMATION I CAN FIND ON THIS ISSUE.THIS IS FAULTY DESIGN OF CHRYSLER,THEY MADE TONS OF MONEY SELLING THE VANS,EVEN AFTER THIS STARTED TO HAPPEN THEY STILL DIDNT CHANGE THE DESIGN.WELL I HAVE TO HAVE MINE DONE BUT IN THE MEAN TIME I BETTER NOT GET HURT FROM ONE LETTING LOOSE. I SURVIVED CANCER NOT TO DIE FROM A AUTO ACCIDENT DO TO A SO SO GOOD DESIGN. *TR

NHTSA ID

10506039

Incident

Apr 11, 2013

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE FAILURE RECURRED FREQUENTLY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 155,000 AND THE CURRENT MILEAGE WAS 157,000.

NHTSA ID

10475609

Incident

Jul 6, 2012

Mileage

155,000 mi

HORN STOPPED WORKING. HORN FUSE IS GOOD. AIR BAG WARNING LIGHT CAME ON AND HAS STAYED ON. *TR

NHTSA ID

10426761

Incident

Jul 6, 2010

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT A FIRE BEGAN ON TOP OF THE FUEL TANK AFTER REFUELING AND THE VEHICLE EXPLODED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE PRIOR TO THE EXPLOSION AND STATED THAT THERE WERE NO FUEL SYSTEM FAILURES PRIOR TO THE EXPLOSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10415219

Incident

Jul 24, 2011

Mileage

130,000 mi

TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE THE VEHICLE WAS BEING INSPECTED AT AN INDEPENDENT MECHANIC FOR A BRAKE REPAIR, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE STRUT TOWER WAS CORRODED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID

10410658

Incident

Jul 6, 2010

Mileage

80,000 mi

1998 DODGE CARAVAN STRUT TOWERS RUSTING THROUGH. DODGE SAID ITS A COSMETIC REPAIR. I BOUGHT THIS VAN USED AND THE DRIVERS SIDE STRUT IS NOW MADE MY VAN DANGEROUS TO DRIVE BECAUSE THE DRIVERS SIDE IS NOW RESTING ON STRUT. THE SELLER WILL NOT LET ME RETURN IT. *TR

NHTSA ID

10406087

Incident

May 1, 2011

Mileage

172,000 mi

FOUR COOPER FUTURA 2000 LTE P205/70R14 TIRES (DOT U9KE XAD3906) WERE REPLACED ONTO MY MINIVAN WHEELS ON 4/4/2011 AFTER SITTING FOR 16 MONTHS IN PROTECTIVE BAGS IN MY GARAGE. THEY ARE TOURING TIRES AND WERE SWAPPED OUT FOR THE COLD WEATHER TIRES THAT HAD BEEN ON THE VAN FOR THE PREVIOUS 16 MONTHS. ON 4/5/2001 THE TWO REAR TIRES LOST THEIR BEAD WITHIN 50 MILES OF BEING REINSTALLED. THIS IS PERHAPS ONLY THE THIRD TIME BEING PUT ON THEIR WHEELS. UPON INSPECTION BY A QUALIFIED TIRE INSTALLER IT WAS DETERMINED THAT BOTH BEADS HAD FAILED. THE FIRST FAILURE OCCURRED AFTER DRIVING 25 HIGHWAY MILES. AT WHICH TIME THE TIRES WAS REPLACED WITH A NEW TIRE. THE SECOND FAILURE OCCURRED AFTER THE 25 MILE RETURN TRIP DURING A TURN FROM THE EXPRESSWAY EXIT. BOTH TIRES WERE DETERMINED TO HAVE FAILED FOR THE SAME REASON BY THE AFOREMENTIONED INSTALLER. THE TIRES WERE PURCHASED ON 5/24/2007 AT PEPBOYS AUTO STORE 0289 5630 S. WESTNEDGE AVE., PORTANGE , MI 49002. *TR

NHTSA ID

10394411

Incident

Apr 5, 2011

Mileage

155,000 mi