Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2001 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WENT TO THE STORE TODAY, DRIVING DOWN A BUSY ROAD AT ABOUT 45 MPH, MY DRIVERS SIDE VENT WINDOW SUDDENLY CAME LOOSE! I LOOKED IN THE REAR VIEW MIRROR TO SEE WHAT WAS GOING ON, TOO LATE! IT FLEW INTO OPPOSING TRAFFIC AND SHATTERED ALL OVER THE ROAD. THE GLUE THAT HOLDS THE "HINGE" TO THE GLASS IS BARELY THERE. OBVIOUSLY, THE GLUE DID NOT HOLD TO A PAINTED SURFACE. *TR
FRONT DRIVER WINDOW STOPPED WORKING. HAS BEEN REPLACED TWICE AND A WHOPPING $330.00 EACH TIME. PASSENGER WINDOW IS NOW ACTING UP. WILL ROLL DOWN BUT NOT UP, AND SOMETIMES WON'T MOVE AT ALL. THE SECOND TIME THE DRIVER SIDE WINDOW BROKE, A ROCK FROM A TRUCK AHEAD FLEW INTO MY WINDOW AND HIT THE BACK SEAT. INCHES FROM MY EYE. THIS VEHICLE HAS A HORRIBLE REPUTATION OF THE WINDOWS MOTOR/REGULATOR UNITS. *TR
2001 - DODGE CARAVAN - LEFT REAR TAIL LIGHT FELL OUT, HANGING ON BY WIRES. TOOK TO PRIVATE MECHANIC, SAID DEALER HAD TO FIX. TOOK TO DEALER, STATED COULD NOT REINSTALL, NEEDED WHOLE NEW UNIT FOR DRY ROTTED RUBBER GASKET. TOOK VEHICLE TO HOME DEPOT, BOUGHT 1 TUBE OF BLACK EXTERIOR SILICONE CAULK. DROVE VEHICLE HOME, AND CLEANED AREA AROUND REAR TAIL LIGHT. PUSHED LIGHT BACK INTO PLACE AND CAULKED AROUND DRY ROTTED RUBBER. TAPED TAIL LIGHT TO BODY ASSEMBLY (BE CAREFUL TO USE TAPE WHICH WILL NOT DAMAGE VEHICLE). LEFT VEHICLE TO SIT STILL FOR 24 HOURS AS CAULK DRIED. MADE THIS SIMPLE REPAIR MYSELF FOR $2.86 WHEN THE DEALER WANTED OVER $500 TO REPAIR. WHAT A RIP OFF WHEN THEY CAN'T EVEN MAKE A VEHICLE THAT LASTS, THEY HAVE TO PRICE GOUGE THEIR CUSTOMERS. *TR
2001 - DODGE CARAVAN - FAILURE OF HEATER SYSTEM AFTER DASH PULLED FOR A/C REPAIR. *TR
PASSENGER WINDOW INTERMITTENTLY RETURNS TO SHUT POSITION. IF WINDOW IS LOWERED, THEN IT MAY TAKE 1-2 DAYS BEFORE THE WINDOW WILL RETURN TO CLOSED POSITION. *TR
IN 2006 THE DRIVERS SIDE WINDOW STOPPED WORKING. REPLACED THE MOTOR. NOVEMBER 2008 THE PASSENGER WINDOW STOPPED WORKING. WILL HAVE TO REPLACE THIS MOTOR AS WELL. *TR
DT: THE CALLER COMPLAINED ABOUT ELECTRICAL SYSTEM PROBLEM. HE STATES THAT HEADLIGHTS WILL TURN OFF AT NIGHT WITHOUT WARNING. THE WINDSHIELD WIPERS WILL SHUT OFF AS WELL. SOMETIMES THE HEADLIGHTS AND WINDSHIELD WIPERS WILL COME BACK ON, AND SOMETIMES THEY WON'T COME ON AT ALL. ALSO, THE HORN BLOWS, AND THE DASHBOARD LIGHTS WILL BE ON, AND THE AUTOMATIC HEADLIGHTS WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF. DEALER SAID THEY DO NOT KNOW WHAT THE PROBLEM IS. ANOTHER DEALER REPLACED THE BODY CONTROL MODULE. MANUFACTURER SAID TO CONTINUE TO WORK WITH DEALER.*AK
PASSENGER FRONT WINDOW AFTER COMING DOWN WILL NOT GO UP. MECHANIC SAID IT WAS THE MOTOR THAT NEED TO BE REPLACED AT A COST OF AROUND $200.00 PLUS LABOR. *NM
PASSENGER WINDOW WILL NOT WORK PROPERLY - SOMETIMES GOES DOWN SLOWLY AND HAS TO BE PULLED BACK UP, SOMETIMES WON'T GO UP AT ALL. NO PARTS AVAILABLE FROM MANUFACTURER - BACK ORDER OF AT LEAST 2 WEEKS FOR A NEW WINDOW MOTOR AND RELAY, DUE TO THE HIGH VOLUME OF FAILURES!!!
DRIVER AND PASSENGER WINDOWS DO NOT GO UP OR DOWN. CONSUMER STATED THE DEALER WANTED TOO MUCH FOR THE REPAIRS. *AK
I HAVE FILED SEVERAL COMPLAINTS ON THIS CAR SINCE BUYING IN 2001 THIS LATEST ONE IS THE HEAT CONTROL KNOB IN THE DASH HAS FROZEN DEALER SAYS BROKEN AND WOULD COST 400 TO FIX, AT THAT PRICE IT SHOULDN'T BREAK AT ALL!CAR NOW HAS 50000 MILES. THIS IS THE SAME CAR THAT WITHIN THE FIRST 72 HOURS AND 200 MILES THE TRANSMISSION WENT OUT. TIE ROD ENDS WERE REPLACED 2 OR 3 TIMES AT 20000 AND 36700 MILES MOTOR ON WINDOW ALSO REPLACED CARPET REPLACED BECAUSE WATER SEEPING IN CAR I AM AFRAID OF THIS CAR. *JB
OUR DODGE CARAVAN SPORT HAS BEEN WELL MAINTAINED AND WE'VE HAD IT FOR 3 YEARS AND HAS ONLY 35,000 MILES ON IT. THIS STARTED HAPPENING AFTER THE 30,000 MILE MARK. WE HAVE 2 SMALL CHILDREN AND WE HAVE BEEN VERY LUCKY THAT NOTHING HAS HAPPENED. WE LIKED THE CARAVAN BECAUSE WE DID NOT HEAR BAD THINGS ABOUT IT. BUT NOW WE EXPERIENCED THESE THINGS AND WE ARE NOT ALONE MAKES ME RE-THINK OF NOT GETTING A CARAVAN AGAIN OR RECOMMENDING IT TO PEOPLE. WE'VE RUN INTO THE FOLLOWING PROBLEMS: FIRST ITEM IS THE POWER DOOR LOCK ON THE SLIDING DOOR. WHILE ON THE FREEWAY, THE LOCK WOULD UNLOCK AND LOCK. SECOND ITEM IS THE POWER WINDOWS ON THE FRONT PASSENGER SIDE. I'VE READ OTHERS WHO COMPLAINED ABOUT IT. THE POWER WINDOW DOES NOT GO UP AFTER IT HAS GONE DOWN. AN EFFORT TO GIGGLE IT UP IS THE TRICK. NOW IT JUST DOESN'T ROLL UP OR DOWN. THIRD ITEM IS THE POWER STEERING. WE HAVE A FAMILY FRIEND WHO ALSO HAD THIS PROBLEM. THE POWER STEERING IS MAKING CLICKING NOISE AND WHILE PARKING IT HAS A LOUD AGONIZING HUM. FOURTH ITEM THE TURN SIGNALS DOES NOT TURN OFF AUTOMATICALLY ONCE THE TURN HAS BEEN MADE. TAKING IT TO THE DEALERSHIP, SEE IF THEY HAVE SOME ANSWERS. *JB
PAINT IS BUBBLING AND PEELING OFF. POWER WINDOW ON DRIVERS SIDE WORKS WHENEVER IT WANTS TO. STEERING HAS A BAD WHINE AND MAKES BED NOISES.
THE POWER WINDOWS ON THE FRONT DRIVER AND PASSENGER DOORS INTERMITTENTLY WILL NOT GO UP AFTER BEING POWERED DOWN. YOU HAVE TO WIGGLE THE WINDOW GLASS IN ORDER TO GET THE WINDOW TO GO BACK UP. THIS IS "DANGEROUS" IF YOU GET CAUGHT IN A SUDDEN THUNDERSTORM ON THE HIGHWAY WITH YOUR WINDOWS DOWN. IT TOOK ME A WHILE TO FIGURE OUT THAT YOU HAVE TO WIGGLE THE GLASS IN ORDER FOR THE WINDOW TO GO UP. IT'S LIKE THE WINDOW GETS OFF TRACK. *LA
WHILE VEHICLE WAS PARKED, IT WAS STILL IDLING. ALSO, REAR WINDOW EXPLODED. CAUSE UNKNOWN.*AK
THE CONSUMER STATED, WHILE DRIVING, THE DRIVER WAS UNABLE TO TURN LEFT THE STEERING WHEEL-WHICH HAD LOCKED UP, ALMOST CAUSING AN ACCIDENT. DEALER CONTACTED. MR THE CONSUMER STATES THAT THE STEERING PUMP WAS REPLACED BY THE DEALER, BUT THE PROBLEM IS NOT SOLVED. STILL UNABLE TO TURN LEFT-NOT UNTIL THE VEHICLE IS WARM. THE CONSUMER IS DISSATISFIED WITH THE VEHICLE AND ADDS THAT THE WINDOW MOTORS WERE REPLACED(UNSURE IF PROBLEM), THE BRAKES DONE 3 TIMES, ALONG WITH NUMEROUS STEERING PROBLEMS. SCC
CONSUMER STATES THAT WHILE DRIVING THE PASSENGER SIDE WINDOW BLEW OUT. DEALER CONTACTED. *MR
CONSUMER STATES WHILE DRIVING 40MPH HEARD A POP NOISE AND THE GLASS BEGAN TO CRACK. POLICE DETERMINED THAT NO OBJECT HIT THE WINDOW. NLM
WINDSHIELD WIPERS QUIT WORKING WITH NO PRIOR WARNING. MECHANIC STATED DID 21 POINT TEST AND JIGGLED WIRE TO GET WINDSHIELD WIPERS WORKING AGAIN. *AK
WHEN DRIVING CONSUMER SMELLED CARBON MONOXIDE COMING IN FROM AIR VENTS. CONSUMER HAD ORIGINALLY PURCHASED A 2001, PLYMOUTH GRAND VOYAGER WHICH HAD THE SAME PROBLEM. DEALER NOTICED AIR CONDITIONER FILTER WAS MISSING , ADDED THE FILTER ,AND RETURNED VEHICLE SAYING IT SHOULD BE FINE. BUT, CONSUMER WAS STILL ABLE TO SMELL CARBON MONOXIDE. CHRYSLER REPRESENTATIVE THEN INSTRUCTED DEALER TO TAKE VEHICLE BACK, AND CONSUMER PICKED THIS VEHICLE. WAS TOLD IT HAD A AIR FILTRATION ODOR PARTICLE REMOVER AS AN OPTION. CONSUMERS WIFE IS 6 MONTHS PREGNANT, AND GETS ILL DRIVING VEHICLE.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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