Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Dec 18, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 118 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 26, in the owner's own words
VEHICLE (2009 D. CARAVAN) WAS BEING DRIVEN ON A CITY STREET. AFTER HAVING STOPPED AT A 4-WAY INTERSECTION, DRIVER PROCEEDED INTO INTERSECTION AT VERY LOW SPEED AND WAS STRUCK BROADSIDE ON THE RIGHT WHEN A 1999 CHEV. TAHOE FAILED TO STOP. TAHOE SPEED ESTIMATED AT 30-35 MPH. RT. SIDE AIR BAGS DEPLOYED AT WHICH TIME FRONT SEAT PASSENGER (FEMALE, APPROXIMATELY 5' 1" ) WAS STRUCK ON HEAD BY AIRBAG WHICH MOVED TO HER LEFT CAUSING PASSENGER'S HEAD TO HIT SIDE WINDOW. AIRBAG REMAINED ON THE LEFT SIDE OF HER HEAD UNTIL HER HUSBAND, THE DRIVER, FORCIBLY MOVED IT OVER TO HER RIGHT IN ORDER FOR EMT SERVICE TO TAKE HER OUT THRU LEFT FRONT DOOR. PASSENGER HAD ABRASIONS OVER TOP OF HEAD AND ON LEFT ARM, NONE WERE OF A SERIOUS NATURE; HOWEVER SHE EXPERIENCED IMMEDIATE SIGNIFICANT HEARING LOSS. TRIP TO ER AND CT SCAN REVEALED NO CONCUSSION, NO RUPTURED EARDRUMS AND NO OTHER SERIOUS INJURIES. ACCIDENT OCCURRED 13 DAYS AGO AND THERE HAS BEEN NO IMPROVEMENT IN HER HEARING, THE LOSS OF WHICH IS MORE PRONOUNCED IN LEFT EAR AND INCLUDES A CONSTANT RINGING. SHE IS AWAITING A JAN. 2019 APPT. WITH ENT DOCTOR FOR EVALUATION. THERE WERE NO REAR SEAT PASSENGERS AND THE OTHER TWO PERSONS INVOLVED IN THE ACCIDENT WERE NOT INJURED. IN THIS ACCIDENT THE SIDE AIRBAG DID NOT PROTECT THE PASSENGER AS IT SHOULD, AND IN ADDITION CAUSED A SIGNIFICANT HEARING LOSS. *DSY *DT*JB *JS *BF *TR
NHTSA ID
11162264
Incident
Dec 5, 2018
Mileage
74,000 mi
Airbags
Filed Nov 8, 2017
ON OCTOBER 24, 2017 AT APPROXIMATELY 12:00 NOON MY VAN WAS PARKED WITH THE ENGINE OFF AND ALL OF A SUDDEN BOTH SIDE AIRBAGS IN THE VAN DEPLOYED. NO ONE WAS IN THE CAR. CAR WAS TOTALED BY MY INSURANCE COMPANY. I REPORTED THIS TO CHRYSLER AND THEY WILL NOT DO ANYTHING ABOUT THE TOTAL LOSS OF MY VEICHLE
NHTSA ID
11044641
Incident
Oct 24, 2017
Mileage
185,000 mi
AirbagsElectrical
Filed Mar 1, 2016
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10839213
Incident
Aug 1, 2015
AirbagsElectrical
Filed Jan 27, 2016
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10822557
Incident
Jun 26, 2014
AirbagsElectrical
Filed Jan 19, 2016
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10821019
Incident
Nov 11, 2013
AirbagsElectrical
Filed Jan 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED ON 2/15/16. UPDATED 03/14/16.*JB
NHTSA ID
10820521
Incident
Jan 15, 2016
AirbagsElectricalEngine
Filed Dec 16, 2015
I WAS NOTIFIED IN EARLY JUNE, 2015 ABOUT A SAFETY RECALL #R03/NHTSA 14V-373 AND DIRECTED TO CONTACT A DEALER ABOUT THIS RECALL. I DID SO SEVERAL TIMES AND WAS TOLD TO CALL BACK LATER BECAUSE PARTS WERE NOT AVAILABLE. I CALLED AGAIN ON 12/14/15 AND WAS PUT ON A WAIT LIST OF 40+ PEOPLE TO GET THIS FIX DONE. AGAIN I'M TOLD THAT CHRYSLER IS NOT SENDING OUT THE PARTS. LOOKS LIKE SLOW-WALKING IT TO ME. I FORMALLY REQUEST THAT CHRYSLER BE PUNISHED FOR THIS LACK OF CONCERN FOR SAFETY.
NHTSA ID
10810643
Incident
Jun 5, 2015
AirbagsElectrical
Filed Oct 2, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10779262
Incident
Jun 1, 2015
AirbagsElectrical
Filed Sep 29, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10778576
Incident
May 16, 2015
AirbagsElectrical
Filed Jul 31, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10745431
Incident
Oct 31, 2014
AirbagsElectrical
Filed Jul 1, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10731530
Incident
May 29, 2015
AirbagsElectrical
Filed Jun 18, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10726094
Incident
Jun 30, 2014
AirbagsElectrical
Filed Jun 5, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10723650
Incident
Oct 3, 2014
AirbagsElectrical
Filed Jun 2, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10722875
Incident
Jun 1, 2014
AirbagsElectrical
Filed Jun 1, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10722672
Incident
Jun 2, 2014
AirbagsElectrical
Filed May 29, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10722336
Incident
May 15, 2014
AirbagsElectrical
Filed May 15, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS) AND 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10716652
Incident
Feb 11, 2015
AirbagsElectrical
Filed May 15, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10716636
Incident
Jul 7, 2014
AirbagsElectrical
Filed Apr 29, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA ID
10713655
Incident
Apr 29, 2015
AirbagsElectrical
Filed Mar 16, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10694624
Incident
Mar 16, 2015
AirbagsElectrical
Filed Mar 11, 2015
2009 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE AND THEY DID NOT HAVE AN ETA. THE CONSUMER RECEIVED THE RECALL NOTICE, IN THE SUMMER OF 2014. *JB
NHTSA ID
10690387
Incident
Mar 2, 2015
AirbagsElectrical
Filed Mar 10, 2015
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10693246
Incident
Jan 10, 2013
AirbagsElectrical
Filed Mar 3, 2015
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10691820
Incident
Jun 18, 2014
AirbagsElectrical
Filed Feb 2, 2015
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 06/19/2015 *JS
NHTSA ID
10680511
Incident
Feb 2, 2015
AirbagsEngineSteering
Filed Jun 30, 2014
WHILE DRIVING 55MPH ON I75 IN CINCINNATI,OH, THE ENGINE SUDDENLY SHUT OFF. WHILE ATTEMPTING TO GET THE VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY THE STEERING WHEEL AND THE BRAKES COULD ONLY BE MOVED WITH GREAT EFFORT. THE VEHICLE MUST BE IN THE PARKED GEAR SHIFT POSITION BEFORE IT CAN BE RESTARTED THUS THE NECESSITY TO GET TO THE SIDE OF THE HIGHWAY SO AS TO AVOID A REAR END COLLISION. WHEN GETTING TO THE SIDE OF THE ROAD THE STEERING FEELS LIKE IT IS LOCKED. THIS SUDDEN ENGINE SHUT OFF WHILE DRIVING HAS OCCURRED SEVERAL TIMES BEFORE OVER THE LAST APPROX. 2 1/2 YRS. THE DEALER DOES NOT KNOW HOW TO FIX THE SUDDEN ENGINE SHUT OFF PROBLEM. THIS LEAVES ME WITH A VEHICLE THAT APPEARS TO BE TOO DANGEROUS TO DRIVE. I HAVE REQUESTED THE VEHICLE MANUFACTURER TO ADVISE ME AS TO HOW THE VEHICLE CAN BE SAFELY DRIVEN. AND ALSO TO ADVISE ME IF THE AIR BAGS WILL FUNCTION NORMALLY AFTER SUDDEN ENGINE SHUT OFF. *TR
NHTSA ID
10607221
Incident
Jun 23, 2014
Mileage
96,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own