BrakesElectrical
Filed Jan 20, 2017
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING 20 MPH DOWNHILL AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED THREE OTHER TIMES. ON ONE OCCASION, ALL THE WARNING INDICATORS ILLUMINATED AT THE SAME TIME AS IF THE VEHICLE WERE RESTARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
- NHTSA ID
- 10946709
- Incident
- Jan 13, 2017
- Mileage
- 60,000 mi
BrakesEngineSteering
Filed Mar 23, 2015
I COMPLAINED TO DEALER WITHIN THE FIRST YEAR I PURCHASED (2009) ABOUT MY CAR CUTTING OFF WHILE DRIVING. I HAD IT CHECKED, NOTHING FOUND. THIS ONLY HAPPENED ONCE IN A WHILE AND PROGRESSIVELY GOT WORSE. BY THE TIME I HAD RECALL NOTICE IN AUGUST OF 2014 THIS HAPPENED QUITE OFTEN. I HAVE DRIVEN A MILE AND CAR WOULD CUT OFF UP TO 5 TIMES!!! SOMETIMES I CAN GO SEVERAL MILES AND IT NOT HAPPEN BUT ITS SO BAD NOW ITS PRETTY MUCH EVERY TIME I DRIVE. WHEN THIS OCCURS I CANNOT CONTROL STEERING OR BRAKES. I HAD TO RENT A CAR TO GO OUT OF TOWN THIS PAST WEEK. I PICK MY GRANDDAUGHTER UP FROM SCHOOL EVERY DAY AND I HAVE NOTHING ELSE TO DRIVE. I HAVE CONTACTED DEALER MANY TIMES WHO JUST PUT ME OFF. THEY GIVE ME PHONE NUMBERS FOR CHRYSLER WHO NEVER ANSWER. I AM SURE THE CONDITION OF MY CAR IS MORE CRITICAL THAN MOST OF THE RECALLS. THERE WILL BE AN ACCIDENT. I THINK I SHOULD BE PROVIDED WITH SOMETHING SAFE TO DRIVE UNTIL MY CAR IS FIXED. I AM ON DISABILITY, ON A FIXED INCOME AND CANNOT AFFORD TO RENT OR BUY A CAR. PLEASE HELP ME. ALL I GET IS THE RUN AROUND AND PUT ON HOLD! *TR
- NHTSA ID
- 10701093
- Incident
- Mar 23, 2015
BrakesElectricalSteering
Filed Mar 19, 2015
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN
- NHTSA ID
- 10695280
- Incident
- Apr 20, 2012
- Mileage
- 35,000 mi
BrakesElectricalSteering
Filed Jan 12, 2015
I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR
- NHTSA ID
- 10671719
- Incident
- Dec 20, 2014
- Mileage
- 98,000 mi
BrakesElectricalSteering
Filed Aug 5, 2014
AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR
- NHTSA ID
- 10619010
- Incident
- Nov 12, 2012
- Mileage
- 75,000 mi
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE APPLIED THE BRAKES AND THE ENTIRE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE MANUFACTURER PUT THE BRAKING SYSTEM OF A SEDAN ON THE CARAVANS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY FIVE MONTHS LATER THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC AND THE VEHICLE WAS REPAIRED WITH A THIRD PAIR OF BRAKES IN A THREE YEAR PERIOD. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 68,000.
- NHTSA ID
- 10464257
- Incident
- Jul 1, 2010
- Mileage
- 17,000 mi
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR BRAKES ENGAGED AND STARTED TO SMOKE. THE VEHICLE WAS INSPECTED AND THE CONTACT FOUND THAT THE REAR CALIPERS WERE STICKING. AS A RESULT, THE CALIPERS, ROTORS AND THE REAR BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT HE REPLACED THE BRAKE FLUID. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 37,918 AND THE CURRENT MILEAGE WAS 46,654.
- NHTSA ID
- 10440106
- Incident
- Jun 20, 2011
- Mileage
- 37,918 mi
ABS BRAKES LIGHT ALONG WITH TRACTION CONTROL LIGHTS ALWAYS STAY ON. BOTH MY 2009 DODGE RAM 1500 AND MY 2009 DODGE CARAVAN HAVE SAME PROBLEM. DEALER SAYS THE ABS MODULE MUST BE REPLACED AT COST OF 575.00 WHICH IS NOT COVERED UNDER WARRANTY. I FIND IT HARD TO BELIEVE THIS SAME IDENTICAL PROBLEM HAPPENING ON 2 DIFFERENT VEHICLES MADE BY SAME PRODUCER IS JUST COINCIDENCE. *TR
- NHTSA ID
- 10424145
- Incident
- Apr 4, 2011
- Mileage
- 37,800 mi
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM THE REAR OF THE VEHICLE ACCOMPANIED BY AN ABNORMAL GRINDING SOUND. THE CONTACT EXITED THE VEHICLE AND UPON INSPECTION, NOTICED THAT THE CALIPER HAD FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
- NHTSA ID
- 10422571
- Incident
- Aug 27, 2011
- Mileage
- 41,000 mi
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THE REAR BRAKES WERE DOING NINETY PERCENT OF THE WORK WHEN STOPPING THE VEHICLE. THE CONTACT NOTICED THE FAILURE BY THE AMOUNT OF BRAKE DUST ON THE REAR WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE CONTACT STATED THAT ALTHOUGH THE BRAKES HAD NOT MALFUNCTIONED, HE BELIEVED THAT THE VEHICLE COULD CAUSE A CRASH. THE CONTACT STATED THE REAR BRAKES WERE WEARING EXTREMELY PREMATURELY. THE FAILURE MILEAGE WAS 26,000. UPDATED 06/08/11*LJ UPDATED 07/20/11
- NHTSA ID
- 10402412
- Incident
- Mar 11, 2009
- Mileage
- 26,000 mi
BrakesOther / unspecified
Filed Jun 13, 2010
2009 DODGE GRAND CARAVAN (STOW AND GO) EXTREME HEAT AND STRONG SMELL OF OVERHEATED BRAKES COMING MOSTLY FROM REAR BRAKES. THE HEAT GENERATED IN AN AVERAGE 16 MILE DRIVE UNDER NORMAL OPERATING CONDITIONS CAUSES ENOUGH HEAT AND STRONG BRAKE SMELL THAT YOU CAN HARDLY TOUCH THE PLASTIC HUBCAP MOUNTED ON THE STEEL WHEELS. THE EMERGENCY BRAKE HAS NEVER BEEN USED AND HAS NEVER BEEN ACTIVATED ACCIDENTALLY. THE SMELL CAN BE NOTICED ALL THE WAY AROUND THE VEHICLE FROM INSIDE AND OUTSIDE PARTICULARLY IN THE REAR. I AM RETIRED ASE CERTIFIED TECHNICIAN WITH 45 ASE CERTIFICATIONS AND 50 YEARS IN THE PROFESSION. I WOULD SUSPECT RESIDUAL VALVE IN MASTER CYLINDER, STICKING CALIPERS, OR PARKING BRAKE COMPONENTS. THE REAR BRAKE SENSORS HAVE BEEN TOUCHING SINCE 16,000 MILES. VIN #[XXX] PURCHASE DATE 28 FEB 2009. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10336039
- Incident
- Dec 1, 2009
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.