Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2019 Dodge Challenger submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Power steering/rack and pinion. Yes. Power steering cuts in and out around corners and sometimes completely locking steering wheel with no control. When steering wheel locks up it’s you to lose control of car and could cause head on collision. Yes I had dodge dealship diagnose and also independent mechanic. Manufacturer has not inspected. There were no warnings or any warning lights in car. Problem started about 3 months ago.
The power steering or steering rack appears to be defective. While turning on a curve, the steering will get stuck in what feels like a knotch, and can be weird to un-stick from that knotch. Can maybe cause unstable feeling in steering.
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
I bought this certified pre-owned vehicle from a local FCA/Dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021.The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be safely controlled. I notified the dealer of the continuing issues, but they said the could not do anything else to remedy the problem.
MY TIRE SUFFERED A MAJOR CRACK ON THE TRAIN TO THE SIDEWALL ON JUNE 13, 2020 I CALLED RUSSELL WESTBROOK DODGE IN VAN NUYS TO PURCHASE A TIRE SINCE THIS WAS AN EMERGENCY THEY TOLD ME I HAD TO WAIT THREE DAYS BECAUSE OF ORDERING DELAYS, SO I HAD NO OTHER CHOICE TO BUY ANOTHER TIRE AT ANOTHER TIRE SHOP THIS TIRE WAS 305 3020 THE STANDARD STOCK TIRES ARE 305 35 20. I WAS UNABLE PHYSICALLY TO TAKE MY OLD TIRE WITH ME SINCE I CAME FROM A TRIP AND MY TRUNK AND INTERIOR HAD LUGGAGE. I WENT TO RUSSELL WESTBROOK DODGE ON JUNE 19, 2020 WITH THIS CONCERN AND ASK THEM AT THE VERY LEAST TO REFILL MY TIRE WITH NITROGEN WHICH I PAID $500 FOR AND ASKED TO CHECK FOR MY TIRE PRESSURE ON ALL MY TIRES, BOTH OF THESE REQUESTS WERE DENIED I FEEL UNSAFE DRIVING THIS CAR. I ASKED THE SERVICE DIRECTOR OF RUSSELL WESTBROOK DODGE IN VAN NUYS TO WRITE A SERVICE DOCKET DETAILING MY SITUATION AND HIS DENIAL TO CHECK MY TIRE PRESSURE AND TO FILL MY TIRES WITH NITROGEN, AS WELL AS A POTENTIAL ALIGNMENT HE DECLINED ALL OF THESE REQUEST AND BANNED ME FROM SERVICING MY CAR, I FEEL VERY OVERWHELMED FOR MY SAFETY AND FOR THE SAFETY OF OTHERS BECAUSE OF THIS NEGLIGENCE BROUGHT BY RUSSELL WESTBROOK DODGE. I REACHED OUT TO PERELLI TIRES LLC AND THEY DECLINED TO HELP ME BECAUSE I WAS AN ABLE TO HAVE THE TIRE WITH ME FOR INSPECTION, IF I HAD SPACE IN MY TRUCK I WOULD'VE TAKEN MY TIRE. ON ANOTHER MATTER I CONTACTED FCA DODGE REGARDING STEERING CLICKING NOISE COMING FROM MY CAR WHEN TURNING OUR PARKING THE CAR BETWEEN ZERO AND 3 MILES PER. *TR
MY 2019 DODGE CHALLENGER WAS HESITANT TO TAKE OFF EVEN WHEN THE ACCELERATOR WAS TO THE FLOOR. A DIAGNOSTIC TEST CAME BACK AND IT WAS A GEAR 6 SHIFT INCORRECT RATIO. MY VEHICLE WAS IN MOTION WITHIN BUSY TRAFFIC, ALMOST CAUSING A WRECK. *TR
WHEN THE VEHICLE IS IN MOTION THE STEERING WHEEL WILL LOCK. IT HAPPENS WHEN DRIVING ON THE HIGHWAY OR ON A CITY STREET. THIS HAS HAPPENED WHEN CHANGING LANES AND WHILE MAKE A TURN. ON 1-11-2020 I WAS AT THE DEALERSHIP TO TEST DRIVE THIS CAR, BUT WHEN I STARTED THE CAR THE DASHBOARD LIT UP WITH MULTIPLE CODES. THE SALESMAN HAD ME TEST DRIVE ANOTHER VEHICLE WITH THE SAME SPECS SO THAT A TECH COULD LOOK AT THE CODES. THE TECHNICIAN LOOKED THE VEHICLE OVER AND CLAIMED EVERYTHING WAS FINE. PURCHASED THE ORIGINAL CAR THAT HAD THE CODES ON THE DASHBOARD. WHILE DRIVING HOME ON 1-11-2020, THE STEERING WHEEL LOCKED WHEN ATTEMPTING TO CHANGE LANES ON THE HIGHWAY. ON WEDNESDAY, 1-15-2020 WHILE IN MOTION ON A CITY ROAD THE STEERING WHEEL LOCKED WHEN MAKING A RIGHT HAND TURN. THE CAR WAS NOT DRIVEN AGAIN UNTIL TUESDAY, 1-21-2020 WHEN IT WAS DRIVEN TO THE DEALERSHIP. WHILE THE CAR WAS IN MOTION AND MAKING A RIGHT HAND TURN THE STEERING WHEEL LOCKED. THE DEALERSHIP HAD THE VEHICLE FROM 1-21-2020 UNTIL 1-25-2020. I WAS TOLD THAT THE STEERING WHEEL LOCKING WAS DUE TO A BAD BATTERY AND THE DEALERSHIP CHANGED IT. WHEN DRIVING HOME FROM THE DEALERSHIP ON 1-25-2020, THE STEERING WHEEL LOCKED UP ON TWO DIFFERENT OCCASIONS WHILE MAKING A LEFT HAND TURN AND A RIGHT HAND TURN. THE CAR WAS PARKED AND NOT DRIVEN AGAIN UNTIL 1-27-2020 WHEN IT WAS TAKEN BACK TO THE DEALERSHIP. THE CAR IS STILL THERE AS OF 1-29-2020 WITH NO UPDATE ON THE ISSUE.
I WAS DRIVING IN THE HIGHWAY AND AS I TURNED TO MERGE MY STEERING WHEEL LOCKED AND I COULD NOT MOVE THE WHEEL. ONCE I STOPPED THE CAR I TURNED IT OFF AND ON AND IT SAID 'STEERING WHEEL MOTION OFF'
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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