Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2013 Dodge Charger submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Drivers Seat Belt will not latch. ASME certified mechanic cannot repair it. Dangerous for drivers, Illegal in the USA to drive without a seatbelt and not covered by any Dodge/Chrysler/Mopar Warranties or recalls. The cost for the part alone is $364. Manufacturer Customer Service was not helpful. Parts are not readily available. Please help!
DRIVER SEAT BELT LATCH DIFFICULT TO DISENGAGE COMPLETELY. ONLY WAY TO DISENGAGE IS BY JAMMING THE LATCH IN, WITH FORCE, WHILE HOLDING THE PUSH BUTTON DOWN. THIS ALLOWS LATCH TO FULLY ENGAGE, AND RETRY THE PUSH BUTTON. THREE TO FIVE ATTEMPTS WILL RELEASE LATCH MECHANISM. VEHICLE WAS STATIONARY PROBLEM FIRST STARTED DECEMBER 2016. STILL AWAITING RESPONSE.
SEAT BELT MALFUNCTION. DRIVER SIDE SEAT BELT MALFUNCTIONS FROM TIME TO TIME, WHERE IT DOES NOT RELEASE WHEN PUSHED TO DISENGAGE. IT SEEMS TO GET STUCK IN THE MIDDLE, BUT THE BUTTON ALSO SOMEWHAT STUCK IN HALFWAY POSITION AND ONLY REMEDY IS TO PUSH THE BUCKLE BACK IN AND TRY TO TO PUSH TO RELEASE. MINIMUM OF 3 ATTEMPTS BEFORE IT ACTUALLY RELEASES. OBVIOUSLY IN A PARKED POSITION WHEN THIS OCCURS. BUT BESIDES FRUSTRATING, TIME CONSUMING...IT CAN BE QUITE DANGEROUS WHEN PER SAY YOUR ALTERNATOR CATCHES FIRE AND YOU CANT SEEM TO UNBUCKLE YOUR SEATBELT...OR ANY TYOE OF ACCIDENT WHERE TAKING OFF YOUR SEAT BELT IS CRUCIAL TO YOUR SURVIVAL. OR ANOTHER EXAMPLE, UNABLE TO EXIT VEHICHLE WHEN INSTRUCTED TO DO SO BY LAW INFORCMENT. ALTHOUGH QUITE EXTREME EXAMPLES, SUCH DO OCCUR.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE SEAT BELT LATCH WOULD NOT ACCEPT THE MALE END OF THE SEAT BELT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEE'S SUMMIT DODGE CHRYSLER JEEP RAM (1051 SE OLDHAM PKWY, LEE'S SUMMIT, MO) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT UPON SEATING IN THE FRONT DRIVER SIDE SEAT, THE SEAT BELT FAILED TO LATCH. NO WARNING LIGHTS WERE ILLUMINATED OR AUDIBLE INDICATORS HEARD. THE CONTACT STATED THE VEHICLE WAS RECENTLY SERVICED AT A DEALER AND THE NEXT DAY THE SEAT BELT LATCH FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED BY TECHNICIAN THAT THE FAILURE WAS DUE TO WEAR AND TEAR ON THE LATCH AND THE LATCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,886. UPDATED 06/28/17*LJ UPDATED 08/30/2017*JS
I PURCHASED THIS VEHICLE ON 6/24/2016 (FRIDAY) MONDAY L CALLED AND TALK WITH KAYLA REGARDING THE BREAKS SHE TOLD ME TO COME ON THURSDAY 6/30/2016 TO HAVE THE BREAKS REPAIRED OK THERE MECHANIC NEVER SHOWED UP, NEXT APPOINTMENT THAT SATURDAY IT WAS CHANGEL TO JULY 12,2016 L WENT AND APPARENTLY THERE MECHANIC HAS ANOTHER JOB BUT HE WORKS HERE CERTAIN DAYS SO CRISTINA SAYS WELL HE'S OFF FROM HIS OTHER JOB HE'LL BE HERE ALL DAY SO I WENT EARLY WAIT 2 HOURS NEVER SHOWED UP, SO SHE TAKES THE CAR NEXT DOOR TO JAPANES AUTO REPAIR 8196 GARDEN GROVE BLVD, GARDEN GROVE CA, 92844 WHERE THEY TOLD ME IT WOULD TAKE 3 HOURS THERE WAS KNOW ONE FIXING THIS CAR FOR 3 HOURS ONLY ONE GENTLEMAN SPOKE ENGLISH BUT AFTER 3 HOURS L WAS TOLD THAT THE BREAKS AND ROTORS WAS REPLACED L ASK FOR A COPY OF THE INVOICE L WAS TOLD IT HAD TO BE GIVEN TO CRISTINA, SO L TAKE MY TIME AND HEAD HOME IT SEEMS OK MY SON PICKS ME UP FROM THE HOSPITAL ON 07/21/2016 AROUND 2PM WE WERE ON THE SANTA MONICA FREEWAY HEADING EAST CAR SEEMS TO START SHAKING SO WE EXIT AND GET ONTO LABREA AVE WHERE WE HAD TO TURN INTO ON COMING TRAFFIC TO GET INTO THE GAS STATION SO WE WOULDN'T BE IN THE MIDDLE OF THE STREET, L HAD JUST HAD SURGERY, NOW I'M PIST WE HAD TO SIT TO ALLOW THE MOTOR TO COOL AFTER ABOUT 45 MIN TO AN HOUR WE HAD TO DRIVE WITH OUR HAZZARD LIGHTS ON REALLY SLOW TO MAKE IT HOME ONCE AGAIN L REACHED OUT TO KCA AUTO ENTERPRISE AND NOTHING I'M AFRAID TO DRIVE THIS CAR, I'M AFRAID TO HAVE MY FAMILY IN THIS CAR PASSENGER SEATBELTS DOESN'T STAY CONNECTED, THE MOTOR SHAKES, THE BREAKS CONSTANTLY MAKES NOISE, AND A BURNING SMELL L DON'T WANT THIS CAR I'M LITERALLY AFRAID TO DRIVE IT FEARING IS IT GOING TO BREAK DOWN AND CAUSE AN ACCIDENT, THERE ARE 5 RECALLS THAT I JUST FOUND OUT MYSELF AND THE DEALER NEVER ENCLOSED THIS TO ME L HAVE NO PAPERWORK WITH ANY OF THIS. I DO NOT WANT THIS CAR IT IS NOT SAFE.
WE WERE DRIVING ON THE INTERSTATE AND MY FIVE YEAR OLD SON WAS QUIET ALL OF A SUDDEN. HE WAS SITTING BEHIND THE DRIVERS SEAT IN A BOOSTER SEAT, SEAT BELTED IN. HE MANAGED TO GRAB THE CENTER SHOULDER STRAP OF THE CENTER SEAT BELT AND WRAPPED IT AROUND HIS NECK. HE HAD BEGUN TO STRUGGLE TRYING TO FREE HIMSELF AND THE SEAT BELT TIGHTENED. I CALLED 911 AND AT THE SAME TIME WAS WAVING CARS OVER TO SEE IF ANYONE HAS A KNIFE I COULD USE TO CUT IT. FINALLY A GENTLEMEN PULLED OVER WITH A KNIFE AND I CUT THE BELT TO FREE MY SON.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT ENGAGE. THE CONTACT SUSTAINED HEAD, BACK AND NECK INJURIES THAT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED THE CONTACTS RESIDENT AND THEN TAKEN TO AN INSURANCE LOT TO BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V434000 (ELECTRICAL SYSTEM) AND 15V467000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 32,000.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO UNLATCH WITHOUT WARNING. AS A RESULT, THE CONTACT MENTIONED THAT THE SEAT BELT HAD TO BE CUT TO RELEASE THE PASSENGER FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V467000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAGS DEPLOYED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS, SEAT BELTS); HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO LATCH INTO THE BUCKLE. THE PASSENGER HAD TO BE SEATED WITHOUT PROTECTION OF SEAT BELT DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNED A 2013 DODGE CHARGER. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT. A POLICE REPORT WAS FILED AND TWO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,914. UPDATED 02/02/15*LJ UPDATED 6/8/2015 *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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