2020 Dodge Charger Owner Complaints

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags). The vehicle was taken to the dealer, who initially informed the contact that parts were not yet available. The contact was later informed that parts were available, but a technician was not available to perform the recall repair. The contact stated that later, while the vehicle was unoccupied, parked, and turned off in the driveway, the front passenger's side air bag unexpectedly deployed, causing damages to the upholstery. The contact stated that there was no warning light illuminated. A second dealer, Arrigo Chrysler Dodge Jeep Ram of Ft. Pierce (5851 US-1, Fort Pierce, FL 34982), was informed of the failure but did not return the call. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that an engineer would inspect the vehicle. The failure mileage was approximately 59,000.

NHTSA ID

11746136

Incident

Jun 20, 2026

Mileage

59,000 mi

Car caught fire while parked in a parking garage. Car was off.

NHTSA ID

11745385

Incident

Jun 17, 2026

My passenger interior door panel structure on my 2020 Dodge Charger Scat Pack is expanding and separating. The warping plastic lip is shifting into the window channel and could impede the proper deployment path of the side-impact curtain or door airbags. This is a known issue with these vehicles and something needs to be done

NHTSA ID

11742205

Incident

Jun 1, 2026

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag deployed while the vehicle was parked. The vehicle was towed to the local dealer but was not repaired. The approximate failure mileage was 68,000.

NHTSA ID

11728208

Incident

Aug 25, 2025

Mileage

68,000 mi

While driving under normal conditions with no collision or impact, the side curtain airbag in my Dodge Charger Scat Pack deployed spontaneously. The deployment caused the headliner and pillar trim to rupture and released what appeared to be metal fragments and more. Occupants sustained scratches and narrowly avoided facial injury. I discovered there’s a recall on this airbag as this is a known issue. I brought the vehicle to an authorized Dodge dealership for diagnosis and repair. During this process, i was informed that the VIN has an active safety recall related to the airbag/SRS system. However, the dealership declined to perform recall-related inspection or repairs due to the vehicle having a rebuilt title. I’m concerned my recall remedy is being denied.

NHTSA ID

11721443

Incident

Feb 27, 2026

I had a accident about 5 days ago where I got in a accident and upon impact my airbags deployed a lot of smoke came out of the air bags I couldn’t c or breathe and I also got burn by the air bags there was a open recall on my dodge charger that they said they took care of how ever messege on dash kept saying service air bag and currently it’s at a body shop being checked

NHTSA ID

11720036

Incident

Feb 19, 2026

The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of refrigerant and no cooling. The vehicle again required replacement of the evaporator core, a repair that involves removing the entire dashboard and is extremely labor-intensive and expensive. This appears to be a recurring defect rather than normal wear. I have learned that many other Dodge Charger and Challenger owners report identical evaporator failures, often multiple times, suggesting a possible design or manufacturing flaw with the HVAC evaporator used in these vehicles. Loss of A/C may seem like a comfort issue, but in extreme heat it can create a driver-safety risk due to overheating, window defogging problems, and driver fatigue. I live in Arizona where daytime temperatures regularly climb above 80 degrees, even in the winter. A major component like an evaporator should not repeatedly fail in a late-model vehicle. I am requesting that NHTSA investigate whether 2019–2022 Dodge Charger/Challenger vehicles are experiencing an abnormal rate of evaporator core failures that may warrant a recall, extended warranty, or technical service bulletin. Repairs Performed: • Evaporator core replaced in 2022 at Bill Luke Chrysler / Dodge in Phoenix, AZ • Evaporator core replaced again on February 4th, 2026 at AAA Auto Repair in Phoenix, AZ • Refrigerant leak confirmed both times • Dash removal required for repair Supporting Documents Available: Repair orders, dealership invoices, diagnostic reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11715643

Incident

Feb 2, 2026

Airbags did not deploy at impact.

NHTSA ID

11684530

Incident

Sep 1, 2025

The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.

NHTSA ID

11667015

Incident

Jun 9, 2025

The driver side air bag in the roof of the car deployed when the engine was not on, and no one was in the vehicle. The car was parked in the driveway of the insured's residence when the air bag deployed. No visible damage to the exterior of the vehicle indicating a collision. The vehicle has been inspected by the local Dodge dealership (Mac Haik, Georgetown, TX), with no known cause of the air bag failure identified. Damage has been estimated at $6,700 to replace interior parts including the air bag and multiple sensors. Weather was noted by the owner of the vehicle as a potential cause, although research suggests that air bags SHOULD NOT deploy if the car engine is not running, when parked, and no one is in the vehicle regardless of weather conditions. Statements found that a cause could be airbag control module failure, wiring issues, sensor misinterpretation, which should lead to an investigation into the quality and workmanship of parts installed in the vehicle, with no liability for the owner. At no point was there any warning or indication of air bag or sensor failures/malfunctions.

NHTSA ID

11663892

Incident

May 27, 2025

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11646072

Incident

Apr 15, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11639138

Incident

Jan 28, 2025

Shows a recall that could cause me and kids harm but says unavailable remedy. Now I’m feeling paranoid driving

NHTSA ID

11636941

Incident

Jan 19, 2025

The contact owns a 2020 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power and the steering wheel would seize with no warning light illuminated. The contact was able to restart the vehicle then the check engine warning light would be illuminated, and the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was towed back to the mechanic where it was diagnosed that the oil temperature sensor failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

NHTSA ID

11635128

Incident

Jan 9, 2025

Mileage

50,000 mi

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11633627

Incident

Jan 2, 2025

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11629909

Incident

Mar 14, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Numbers: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11627690

Incident

Nov 27, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11624795

Incident

Mar 14, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11619102

Incident

Mar 14, 2024

The contact owns a 2020 Dodge Charger. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and the failure was linked to a recall; however, the contact was informed that parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID

11616180

Incident

Sep 17, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11613077

Incident

Sep 6, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11611595

Incident

Aug 29, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11611467

Incident

Aug 28, 2024

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11610393

Incident

Feb 1, 2024

This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.

NHTSA ID

11609860

Incident

Aug 20, 2024