Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Dodge Dakota submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 226 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 226, in the owner's own words
FRONT DRIVER SIDE TIRE AND HUB ASSEMBLY COMPLETELY BROKE FREE FROM THE VEHICLE THIS IS A FOLLOW UP FROM MY FIRST INTIAL REPORT TO CHRYSLER AND ALSO NHTSA PHONE CONVERSATION IN WHICH I DID A REPORT TO BOTH AND PAID 2500.00 WHICH I STILL HAVE RECEIPT OF PAYING TO HAVE FIXED...FATHER HAD A 2000 DODGE DURANGO WHICH HAD THE SAME RECALL THAT MY DIDN'T HAVE AS CHRYSLER STATED...
TL* THE CONTACT OWNS A 2002 DODGE DAKOTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE ENTIRE REAR STEP BUMPER WAS CORRODED. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER'S SIDE PORTION BAR FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,279.
TL* THE CONTACT OWNS A 2002 DODGE DAKOTA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE REAR END DIFFERENTIAL FRACTURED CAUSING THE VEHICLE TO SPIN 90 DEGREES INTO THE RIGHT LANE AND CRASH. THE SPECIFICS OF THE CRASH WERE NOT AVAILABLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 DODGE DAKOTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH BOTH FRONT TIRES LOCKED UP AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE BRAKES AND UPPER BALL JOINTS. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE TECHNICIAN STATED THAT THE FRONT CALIPERS HAD TO BE REPLACED. THE CONTACT STATED THE VEHICLE WAS REPAIRED FOUR TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR
PULLING OUT OF DRIVEWAY AND THE BOTTOM OF THE CONTROL ARM BROKE FREE LETTING THE WHEEL COME FREE FROM THE VEHICLE..... *TR
TL* THE CONTACT OWNS A 2002 DODGE DAKOTA. THE CONTACT STATED WHILE DRIVING 35 MPH HE HEARD A CLICKING SOUND NEAR THE FRONT SUSPENSION ON THE DRIVERS SIDE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO WAS UNABLE TO IDENTIFY THE PROBLEM. THE CONTACT NOTICED NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED DUE TO THE VIN THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 66,000.
TRUCK HAS BEEN DRIVING LIKE SOMETHING WAS GRINDING AGAINST MY FRONT RIGHT WHEEL FOR A WEEK OR SO, I DIDN'T THINK ANYTHING OF IT, IT HAD JUST BECOME AN ANNOYANCE. ID LOOK UNDER THE WHEEL AND EVERYTHING LOOKED OKAY AND IN SHAPE, NO DAMAGE WAS BEING DONE. THE OTHER DAY I DROVE A SHORT DISTANCE AND HEARD A POP, LIKE SOMETHING HAD POPPED NEAR THE WHEEL, I PULLED OVER AND COULD SEE NO DAMAGE. I CONTINUED TO DRIVE AND NOTICED THAT THE GRINDING HAD STOPPED AND MY WHEEL SEEMED TO BE FUNCTIONING CORRECTLY. I ARRIVED TO MY DESTINATION WITH NO PROBLEM. WHEN I LEFT THE DESTINATION TO RETURN HOME, I STARTED FEELING HEAVY PULL TO THE RIGHT ON MY STEERING WHEEL, IF I LET GO OF THE STEERING WHEEL I WOULD HAVE GONE INTO A DITCH OR THE WOODS OR ANOTHER CAR. I THEN STARTED NOTICED SMOKE COMING FROM MY RIGHT WHEEL, I WAS A FEW BLOCKS AWAY FROM HOME AND FIGURED I COULD MAKE IT, I STARTED NOTICING MY BRAKES WERE NOT WORKING TOO WELL, AND ANYTIME ID PUSH ON THE BRAKES MORE SMOKE WOULD ARISE, I WENT THE 3 STOP SIGNS TO MY HOUSE AND PULLED IN, RAN AROUND AND SAW THAT BEHIND MY WHEEL HAD CAUGHT ON FIRE, TOOK ABOUT 5 MINUTES TO PUT THE FIRE OUT WITH WATER AND SOME CAT LITTER WE HAD LYING AROUND. IT WAS SO HOT THAT IT WOULDN'T COOL DOWN FOR ABOUT 45 MINS TO AN HOUR. WE WOULD THROW WATER ON IT AND IT WOULD SIZZLE. I QUICKLY REMOVED THE TIRE TO PREVENT ANY DAMAGE TO IT. I NOTICED IT HAD STARTED TO MELT THE PLASTIC BOOT COVER ON THE SUSPENSION. WHEN YOU LOOKED AT THE WHEEL YOU COULD SEE IT HAD SNAPPED OFF ON THE BOTTOM HALF, CAUSING THE WHOLE WHEEL TO TILT INWARD WHICH THEN CAUSED A FULL ON GRIND OF THE WHEEL AND THE BRAKEPADS AND WHATEVER ELSE IS DOWN THERE CAUSING SUCH FRICTION THAT IT CAUGHT ON FIRE. I THEN DID RESEARCH ONLINE AND FOUND THAT THEIR HAD BEEN A RECALL FOR THIS EXACT ISSUE... :( *TR
I AM A OWNER OF A 2002 DODGE DAKOTA SPORT. ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS. EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. WHOLE FRONT END IS MESSED UP. *TR
TL*THE CONTACT OWNS A 2002 DODGE DAKOTA SPORT. WHILE DRIVING 25 MPH THERE WAS A LOUD NOISE IN THE REAR OF THE VEHICLE. THE REAR END SHACKLES HAD DETERIORATED FAILED. THE LEAF SPRINGS WERE CAUGHT IN THE BED OF THE TRUCK. THE VEHICLE WAS DRIVEN HOME AND PARKED. THE MANUFACTURER WAS CALLED AND CLAIM FILE#19831058 WAS FILED. THE CONTACT STATED HE HAD TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/15/10 UPDATED 11/24/10
TL* THE CONTACT OWNS A 2002 DODGE DAKOTA. WHILE HAVING THE TIRES CHANGED AT AN INDEPENDENT MECHANIC, THE FRONT SUSPENSION COLLAPSED AT THE UPPER BALL BEARING JOINTS AS THE VEHICLE WAS LOWERED WITH THE NEW TIRES INSTALLED. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS HAVING THE FRONT SUSPENSION REPLACED BY THE INDEPENDENT MECHANIC. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 39,500.
WE HAVE A 2002 DODGE DAKOTA AND A 2007 DODGE CALIBER THAT BOTH HAVE SEVERE FRONT END PROBLEMS. THE VEHICLES BOTH SHAKE UNCONTROLLABLY, ESPECIALLY WHEN HITTING A BUMP OR APPLYING THE BRAKES. WE'VE TRIED TO GET THIS FIXED BUT CHRYSLER SAYS THERE IS NOTHING WRONG. A MECHANIC TOLD US ITS OUR ROTORS BUT WE'VE HAD THEM TURNED AND HAVE HAD THE ROTORS ON THE TRUCK REPLACED TWICE. IT AFFECTS THE BRAKING SPEED AND IT IS DIFFICULT TO KEEP CONTROL OF THE STEERING WHEEL WHILE BRAKING AND WHILE DRIVING IN THE RAIN. I KNOW OTHERS HAVE HAD THIS PROBLEM, IS IT GOING TO TAKE SOMEONE GETTING INJURED OR KILLED TO FIX IT? *TR
WHILE DRIVING MY 2002 DODGE DAKOTA 55 MILES PER HOUR I WAS THROWN TO THE LEFT PUSHED ON BRAKE PEDAL AND THE TRUCK SHOT RIGHT WHEN I GOT OUT THE FRONT ROTORS WERE RED HOT AND SMOKING TRUCK WOULD NOT MOVE HAD IT TOWED HOME WHERE IT STILL SITS I THANK GOD I WAS NOT KILLED OR HURT OR KILLED SOME ONE ELSE COME TO FIND OUT THIS IS A COMMON PROBLEM WITH THIS TRUCK AND TO TRY AND REPAIR IT THAT IT WILL ONLY RETURN. *TR
SINCE I'VE PURCHASED THIS VEHICLE, ABOUT SIX MONTHS INTO DRIVING IT, I BEGAN EXPERIENCING FRONT END PROBLEMS WITH THE CONTROL ARMS & BALL JOINTS. I'VE HAD IT BACK TO THE DEALER(BIG VALLEY DODGE) AT LEAST 10 TIMES(@75.00 A VISIT) FOR THEM TO REPAIR/REPLACE THE BALL JOINTS/CONTROL ARM. NOW IT'S NO LONGER UNDER WARRANTY AND WILL COST $1500.00-$2500.00 FROM DIFFERENT QUOTES I RECEIVED. I CAN NO LONGER ENJOYABLY DRIVE THE VEHICLE. AND I CAN'T EVEN DRIVE IT ON THE FREEWAY AS THE WHOLE FRONT-END SHAKES THE ENTIRE TRUCK ABOVE 50MPH. PLEASE HELP ME. I LOVE EVERYTHING ABOUT THE TRUCK OTHERWISE. I JUST WANT DODGE TO BE RESPONSIBLE AND FIX THEIR PROBLEM. THEY MADE A RECALL FOR THE 4X4, WHY NOT THE 2X4 WITH A VERY SIMILAR ISSUE. PLEASE HELP! THIS IS NOT FAIR. OUT OF ALL THE NEW TRUCKS I COULD HAVE BOUGHT, I HAD TO BUY THE ONE WITH A PROBLEM THE MANUFACTURE REFUSES TO ACKNOWLEDGE, EVERYONE I'VE TALKED TO WITH THE SAME TRUCK FROM SIMILAR YEARS (2000-2003) SAYS THEY HAVE THE SAME PROBLEM. PLEASE HELP! ALSO, FRONT TIRES BECOME EXCESSIVELY WORN ON THE OUTSIDE TO WHERE I HAVE TO REPLACE AT LEAST ONCE A YEAR WHEN I DRIVE 10000-12000 MILES A YEAR(RIDICULOUS). PLEASE HELP! *TR
TL*THE CONTACT OWNS A 2002 DODGE DAKOTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WOULD SPORADICALLY HEAR A LOUD SQUEAKING NOISE. HE TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE ALIGNMENT AND TIRE ROTATION. UPON INSPECTION, A TECHNICIAN STATED THAT THE LOWER BALL JOINTS HAD SEVERE WEAR AND MOVEMENT, AND NEEDED TO BE REPLACED. HE ALSO STATED THAT THE RUBBER GROMMETS SUPPORTING THE TIE RODS FAILED AND CREATED A METAL TO METAL CONDITION, WHICH CREATED A SQUEAKING NOISE. THE COMPONENTS HAVE NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 128,000. UPDATED 09/10/08 *BF THE UPPER BALL JOINTS WERE REPLACED AS WELL. UPDATED 09/16/08. *JB
2002 DODGE DAKOTA UPPER BALL JOINT FAILURE. IT SEEMS THAT THE RECALL UNDER NHTSA CAMPAIGN ID #04V596000 ONLY COVERED FOUR-WHEEL DRIVE (4X4) VEHICLES BUT THE SAME PROBLEM EXIST ON TWO-WHEEL DRIVE VEHICLES ALSO. MY VEHICLE HAS 84,000 MILES AND BOTH BALL JOINTS NEED REPLACING. THE REPLACEMENT PART IS THE SAME ON BOTH TWO OR FOUR WHEEL DRIVES. *TR
THE BALL JOINTS ON THE DAKOTA SERIES P/U ARE A CHRONIC PROBLEM. I BOUGHT AN '02 DAKOTA 4X4 WITH 70K AND IMMEDIATELY NOTICED NOISE AND A LOOSE FEELING FROM THE FRONT END. I VERIFIED THE BALL JOINT RECALL HAD BEEN COMPLETED. WHEN I WENT TO HAVE IT ALIGNED, I LEARNED THAT ALL FOUR OF MY BALL JOINTS ARE BAD, INCLUDING THE TOP TWO THAT HAD BEEN REPLACED ALREADY. WHILE RESEARCHING THE PROBLEM I CAME ACROSS THIS SITE, HTTP://WWW.DODGEDAKOTAS.COM/BOARDS/DEA/140-1.HTML, WHICH IS A DAKOTA FORUM, WITH NUMEROUS COMPLAINTS EXACTLY THE SAME AS MINE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR ITS FAILURE TO USE QUALITY COMPONENTS. CONSUMERS SHOULD NOT BE SPENDING $600 EVERY YEAR TO KEEP THEIR VEHICLES ALIGNED ON THE ROAD. *NM
UPPER BALL JOINTS WORN OUT AT 52,00 MILES. WENT FOR TIRE CHANGE AND FRONT END ALIGNMENT AND FOUND PROBLEM. HAD EXTENDED WARRANTY BUT DID NOT COVER. AM WAITING FOR PART AT THE COST OF ABOUT $600.00 TO REPLACE. *NM
I HAVE HAD SEVERAL ALARMING FAILURES WITH MY DODGE DAKOTA QUAD CAB. IT IS A 2002 V6 AUTO TRANSMISSION PW PL. I HAVE HAD THE BALL JOINTS REPLACED BECAUSE OF THE RECALL, MY TRANSMISSION HAS FAILED (TWICE), MY FRONT HUBS & SPINDLES COMPLETELY DISINTEGRATED AND COULD HAVE KILLED MY FAMILY, MY WATER PUMP HAS FAILED AND HAD TO BE REPLACED, THE DRIVER SIDE TAILLIGHT SEEMS TO FAIL OFTEN, THE VACUUM HOSES HAVE ALL HAD TO BE REPLACED BECAUSE OF THE CHEAP RUBBER USED BY THE MANUFACTURER FAIL BY CRACKING AND CAUSING ALL SORTS OF LEAKS CAUSING ENGINE LIGHTS, LOUD NOISES UNDER THE HOOD, AND HORRIBLE GAS MILEAGE. I HAVE DONE EVERYTHING POSSIBLE TO BE PROACTIVE IN MY MAINTENANCE OF THE VEHICLE. I HAVE HAD THE MAJOR REPAIRS DONE PROFESSIONALLY. I DO NOT UNDERSTAND HOW A 2002 VEHICLE CAN HAVE SO MANY POTENTIALLY FATAL PROBLEMS AND BE IGNORED. I HAVE SEARCHED HIGH AND LOW FOR QUALITY BULLETINS BUT CANNOT FIND ANYTHING. MY GAS MILEAGE IS NOW DOWN TO 14 MPG AND THE TRUCK IS FALLING APART. *JB
2002 DODGE DAKOTA QUAD CAB BOTH UPPER AND LOWER CONTROL ARM BUSHINGS FAILED ON BOTH SIDES. *KB THE CONSUMER STATED SHE HEARD A NOISE EVERY TIME SHE WENT OVER BUMP. WHEN THE VEHICLE WAS TAKEN TO A LOCAL GARAGE, THEY COULD NOT FIND A PROBLEM. FINALLY, AFTER NOT BEING ABLE TO TAKE THE NOISE ANY LONGER, THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT WHERE THEY DISCOVERED THE PROBLEM. *JB
AS A 2002 DODGE DAKOTA OWNER, I HAVE HAD THE UPPER BALL JOINTS REPLACE ONCE OUT OF MY OWN POCKET AND ONCE AT THE DEALERSHIP. I HAVE RECEIVED MY REFUND. MY CHIEF COMPLAINT IS THE FACT THAT WHEN THE DEALERSHIP REPLACED MY UPPER BALL JOINTS THEY FAILED TO INFORM ME THAT MY LOWER BALL JOINTS ALSO HAD EXCESSIVE/UNACCEPTABLE MOVEMENT AND NEEDED TO BE REPLACED. I HAVE ALSO HAD TO REPLACE MY ROTORS AND BRAKES FOR THE THIRD TIME AND I ONLY HAVE 72,000 MILES. I DON'T DO ANY OFF-ROADING EITHER. I BELIEVE THAT THE UPPER BALL JOINTS CAUSED MY LOWER BALL JOINTS TO GO BAD AS WELL IN ADDITION TO CAUSING THE REPLACEMENT OF MY ROTORS AND BRAKES. *NM
DT*: THE CONTACT STATED WHILE BACKING UP AT 10 MPH THE DRIVER SIDE FRONT WHEEL DETACHED. THE DEALERSHIP AND MANUFACTURER WAS ALERTED. THEY DETERMINED IT WAS A LOWER BALL JOINT FAILURE, HOWEVER NO REPAIRS WERE MADE.
I OWE A 2002 DODGE DAKOTA AND HAD A RECALL FOR UPPER BALL JOINT THAT WAS REPAIRED BY MERRICK DODGE IN MERRICK NY. THE DEALER ADVISED ME THAT THE WAY THEY DO THE RECALL AN ALIGNMENTWAS NOT NECESSARY. I WAS INFORMED BY CHRYSLER THAT A TOE ALIGNMENT WAS REQUIRED. THIS RECAL WAS DONE IN JANUARY 2005. THE NEW TIRES THAT WERE INSTALLED IN NOVEMBER OF 2004 HAVE EXCESSIVE WEAR ON THE INNER EDGES OF BOTH FRONT TIRES EVENLY. THE ALIGNMENT WAS NEVER DONE OR DONE IMPROPERLY AND THE DEALERSHIP REFUSES TO CORRECT OR EVEN ADDRESS SAID ISSUE. ALL I ASK IS A FRONT END ALIGNMENT SO THAT THE TIRES WILL WEAR IN A SAFE AND CORRECT MANNER.*AK
2002 DODGE DAKOTA STARTING MAKING CLUNKING SOUND WHEN TURNING. HAD RECEIVED RECALL LETTER FOR UPPER BALL JOINTS. UPON BRINGING TO DEALER, WAS TOLD BOTH LOWER AND UPPER BALL JOINTS NEEDED REPLACEMENT. SEEMS LIKE THIS IS COMMON BASED ON WHAT I HAVE READ ONLINE. WE HAVE ALSO HAD TRANSMISSION REPLACED AND GOODYEAR TIRES SPLIT. ALL OF THESE COMPLAINTS ARE POSTED ON THIS WEBSITE. 99.9% WILL NEVER BUY ANOTHER DODGE. WE NOW HAVE 2. PREVIOUS SERVICE DEPARTMENT INTERACTIONS STOPPED ME FROM BUYING A DODGE IN JUNE OF 2005 SO I PURCHASED A NISSAN. *JB
EVER SINCE THIS TRUCK WAS NEW IT FEELS AS THOUGH SOME COMPONENT IN THE FRONT END SUSPENSION IS LOOSE, I CAN FEEL IT THROUGH THE STEERING COLUMN. FIVE TRIPS TO THE DEALER TO FIND AND CORRECT THE PROBLEM HAVE RESULTED IN: NOTHING OUT OF SPECS ON THE FIRST VISIT; REPLACED THE FRONT SHOCKS ON THE SECOND VISIT; REPLACED THE RACK AND PINION ASSEMBLY ON THE THIRD VISIT; REPLACED THE UPPER BALL JOINTS ON THE FOURTH VISIT; AND ALIGNED THE STEERING COLUMN ON THE FIFTH VISIT. LOOKING THOUGH THE CONSUMER COMPLAINT SECTION I FOUND MANY OTHER CONSUMERS WITH THE SAME EXACT COMPLAINT WITH THEIR DAKOTA TRUCKS. *JB
2002 DODGE DAKOTA RIGHT FRONT WHEEL BEARINGS AND THE HUB NEEDED TO BE REPLACED.*MR THE CONSUMER EXPERIENCED INTERMITTENT PROBLEMS WITH THE AIR CONDITIONER. HOT SPOT ON THE FRONT ROTORS CAUSED PULSATION WHEN BRAKING. THE VEHICLE'S TRANSMISSION MADE NOISE AND INTERMITTENT DELAYED SHIFTING. THE RIGHT FRONT HUB AND BEARING WERE REPLACED. THE RIGHT FRONT OUTER TIE ROD END WAS REPLACED. THE LEFT FRONT UPPER BALL JOINT WAS REPLACED. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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