RoadVitals

2002 Dodge Dodge Truck Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Nov 2, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 23, 2002

What this page shows

Our database holds 22 NHTSA owner-reported complaints for the 2002 Dodge Dodge Truck. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–22 of 22

Body & structure
Filed Nov 2, 2010

DASHBOARD IS CRACKING. *TR

NHTSA ID
10363797
Incident
Jan 5, 2006
Body & structure
Filed Oct 25, 2007

DASH BOARD JUST CRACKED ALL OVER THE PLACE FOR NO REASON. SERVICE DEALER STATED IT WAS NOT A WARRANTY ITEM. WE NOW HAVE HUGE LINES OF GLUE TO HOLD DASH FROM FALLING COMPLETELY THROUGH. IF WE EVER HAVE A WRECK THERE WILL BE HUGE JAGGED EDGES OF DASH BOARD COMING AT US.

NHTSA ID
10206892
Incident
Nov 5, 2004
Mileage
30,000 mi
EngineTransmission
Filed Sep 26, 2007

MY 2002 DODGE DURANGO R/T 5.9L STARTED OVER HEATING. REPLACED RADIATOR AND THERMOSTAT. THE VEHICE STILL RAN HOT AND STARTED OVERHEATING AGAIN. SHOP SAID IT WAS CLUTCH FAN AND COOLANT TEMPERATURE SENSEOR. REPLACED ALL THAT AND VEHICLE STARTED OVERHEATING A WEEK LATER. THE DEALER SAID I HAD TO REPALCE THE COOLING FAN. DID THAT TOO, AND VEHICLE OVERHEATED 5 MINUTES OFF THEIR LOT. BROUGHT IT BACK AND THEY SAID I NEEDED HEAD GASKET AND NEW HEADS. THEN RIGHT BEFORE THEY FINISHED THE WORK THEY SAID THE BLOCK WAS CRACKED NEAR 2 CYLINDERS AND THAT I NEEDED A NEW ENGINE. !@#$%!

NHTSA ID
10204200
Incident
Sep 20, 2007
Mileage
74,000 mi
Driver assistanceTransmission
Filed Sep 2, 2005
Fire reported

LOADED VEHICLE WITH 1440LB SAND. UPON DRIVING HIGHWAY (NEVER EXCEED 55MPH) WITHIN 20 MIN VEHICLE SMOKED HEAVILY FROM ENGINE BAY. DISCOVERED THAT VEHICLE'S POWER STEERING PUMP HAS AN OVERFLOW VALVE LINE THAT SEEMS TO HAVE A PRESSURE VALVE AT THE END OF IT. THIS HOSE IS CONNECTED TO THE WIRING HARNESS NEAR THE BATTERY, AND POINTS VERTICALLY AT THE HOOD, JUST OVER THE VALVE COVER ASSEMBLY. POWER STEERING FLUID POURED OVER THE ENGINE, COMBUSTING ON THE ENGINE ASSEMBLY, BUT NOT FLAMING UP. MY ASSUMPTION IS THAT THIS VEHICLE'S POWER STEERING UNIT IS SOMEHOW TIED TO A "LOAD LEVELER?" THAT IS FACTORY INSTALLED. DUE TO THE LOAD WEIGHT IN THE BACK OF THE VEHICLE, THIS CAUSED THE POWER STEERING FLUID TO OVERHEAT AND EXPAND, CAUSING THE EJECTION OF FLUID. ANOTHER ANSWER IS THAT THIS IS SOMEHOW A TRANSMISSION FLUID OVERFLOW, AND THE AUTOMATIC TRANSMISSION SIMPLY OVERHEATED. UNFORTUNATELY, WITH THE POSITION OF THE OVERFLOW RELEASE HOSE AND VALVE, THIS REQUIRED REPLACEMENT OF SEVERAL HOSES AND A WIRE KIT DUE TO THE DAMAGE. MY QUESTION IS WHY WOULD THIS FLUID BE EJECTED ABOVE THE ENGINE---THIS FLUID IS DEFINITELY PETROLEUM BASED, AND FLAMMABLE. HAD I CONTINUED DOWN THE ROAD FURTHER, I CERTAINLY WOULD HAVE HAD FLAME. PLEASE NOTE, THE WEIGHT RATING FOR THIS TRUCK IS 1800LB, I AM 265, AND THE TRUCK WAS EMPTY, EXCEPT FOR THE 1440LB OF SAND. I WAS APPROACHING THE RATING, BUT NOT NEARLY OVERLOADING THE TRUCK.

NHTSA ID
10135211
Incident
Aug 13, 2005
Mileage
67,000 mi
Fuel system
Filed Aug 24, 2005

THE INJECTION PUMP IN MY 2002 DODGE PU HAS MALFUNCTIONED TWICE IN 14 MONTHS AND THE DEALER SAYS THAT DODGE KNOWS THAT IS A PROBLEM BUT NOTHING WILL BE DONE ABOUT IT. AND IF PUMP TOTALLY FAILS THE TRUCK WILL NOT RUN. I THINK THAT DODGE SHOULD HAVE A RECALL THEY CHANGED THE TRUCK IN 2003 AND THE PUMP THEY KNOW.

NHTSA ID
10134087
Incident
Aug 19, 2005
Mileage
47,000 mi
Fuel system
Filed Jul 6, 2005

MY DIESEL 4X4 TRUCK DIED, WHILE PULLING A LARGE TRAILER, ON THE HIGHWAY. I WAS TRAVELING 60MPH. WITH GREAT DIFFICULTY, I STEERED OVER TO THE SHOULDER. THE TRUCK WOULD NOT START. IT WAS TOWED TO THE DEALER. THE GROUND WIRE BROKE THAT GOES TO THE PRIMARY FUEL PUMP.

NHTSA ID
10127614
Incident
Jul 4, 2005
Mileage
69,040 mi
Tires & wheels
Filed May 31, 2005

WAS TOWING A 24' CAMPER TRAILER ON I20 AT 55 MPH AND REAR TIRE SIDEWALL BLEW OUT NEARING CAUSING LOSS OF CONTROL OF TRUCK AND TRAILER.

NHTSA ID
10123692
Incident
May 30, 2005
Powertrain (other)Suspension
Filed Feb 10, 2005

VERY ANNOYING RATTLE IN THE LEFT FRONT END OF MY RAM 1500 4X4 TRUCK EACH TIME I COME ACROSS A BUMP IN THE ROAD.*AK

NHTSA ID
10110273
Incident
Feb 10, 2005
Mileage
30,000 mi
Brakes
Filed Feb 7, 2005

I OWN A 2002 DODGE DIESEL TRUCK. THE BRAKES FAILED AT ONLY 41,000 MILES. THE DEALER WILL NOT COVER THE PROBLEM BECAUSE THE WARRANTY WAS UP AT 36,000 MILES. ONCE THE BRAKES WERE REMOVED IT WAS FOUND THAT THE INNER PAD ON ALL FOUR WHEELS HAD FAILED. THEY CAME LOOSE FROM THE BACKING PLATE WHERE THEY WERE BONDED TOGETHER. THE RIGHT REAR HAD FALLEN OUT AND THE BACKING PLATE ATE INTO THE ROTOR AND DESTROYED IT COMPLETELY. THIS IS A SERIOUS DEFECT ON THESE TRUCKS THAT COULD CAUSE COMPLETE LOSS OF BRAKES. *JB

NHTSA ID
10109983
Incident
Dec 28, 2004
Mileage
41,000 mi
Brakes
Filed Feb 1, 2005

THE REAR BRAKE SYSTEM HAS FAILED. I PUT THE BRAKES ON AND THE ANTILOCK SYSTEM STARTED WORKING BUT AFTER THAT THE PEDAL BECAME SOFT. AFTER A FEW DAYS I HAD IT CHECKED AND FOUND THAT THE REAR BRAKES HAD NOT RELEASED AND BURNED UP COMPLETELY. CHRYSLER WILL NOT DO ANYTHING BEAUSE THE TRUCK HAS 42000 MILES ON IT. *AK

NHTSA ID
10108338
Incident
Jan 31, 2005
Mileage
41,500 mi
Suspension
Filed Jan 17, 2005

I AM NOT SURE IF THIS WOULD FALL UNDER THIS CATEGORY, BUT I COULD NOT FIND ANOTHER SITE. ON THE DODGE DAKOTA PROBLEM WITH THE FRONT BALL JOINTS I HAD THE UNDERSTANDING THAT THERE WAS SUPPOSE TO BE A RECALL TO REPLACE THEM. HOWEVER I RECEIVED A LETTER FROM CHRYSLER THAT THEY WHERE EXTENDING THE WARRANTY ON THE UPPER BALL JOINTS TO 10 YEARS OR 100,000 MILES. IF YOU HEARD A CLUNKING NOISE TO BRING IT IN AND THEY WOULD CHECK IT AND REPLACE THEM IF NECESSARY. BUT IF YOU HEAR NO SUCH NOISE THERE WAS NO NEED TO TAKE ANY FURTHER ACTION. I THINK IT WILL BE A LITTLE LATE IF THEY FAIL BEFORE YOU HEAR A NOISE AS THEY SAY CAN HAPPEN IN SOME CASES. *JB

NHTSA ID
10106459
Incident
Jan 17, 2005
Heating & air conditioning
Filed Sep 10, 2004

AIR CONDITIONER DRAINS WATER INTO PASSENGER SIDE FLOOR BOARD SATURATING THE CARPET. *AK

NHTSA ID
10090759
Incident
Aug 23, 2004
Mileage
19,500 mi
Filed Oct 14, 2003
Crash reported

PLEASE READ MY WEBSITE. IT HAS ALL THE INFORMATION. I WOULD LIKE TO OBTAIN THE CALIFORNIA STATE LAWS FOR PARKING RV'S ON PRIVATE PROPERTY. PLEASE READ MY WEB SITE AT: HTTP://BOYCOTT-UPLAND-CA.COM THANK YOU. *LA

NHTSA ID
10041794
Incident
Dec 1, 2002
Suspension
Filed Oct 5, 2003

2002 DODGE DURANGO WITH 30,000 MILE AND THE UPPER BALLS ARE FAILING, WORE OUT AND NEED TO BE REPLACED. *JB

NHTSA ID
10041287
Incident
Oct 3, 2003
Mileage
31,000 mi
Powertrain (other)
Filed Aug 1, 2003

FOIA REQUEST ALL DOCUMENTS RE FAILURE OF THE AXLE ASSEMBLY OF 2002 DODGE TRUCK, ALSO DOCUMENTS RELATING TO THE HEAT TREATMENT OF THE CHRYSLER AXLE. NAR 08/01/2003. IN PUBLIC FILE.*MR *CB *JB

NHTSA ID
10031858
Incident
Jan 1, 1901
Fuel system
Filed Jun 29, 2003

LIFT PUMP FAILURE IN 2002 DODGE DIESEL PICKUP. LOSS OF POWER FOLLOWED WITH BUCKING/SURGING. THIS LED TO SUDDEN DROP IN SPEED WHILE TOWING AN RV ON THE FREEWAY. MANAGED TO GET OVER TO THE RIGHT SIDE AS TRAFFIC WAS LIGHT AND GOT OFF AT NEXT EXIT. COULD HAVE RESULTED IN ACCIDENT IF TRAFFIC WAS HEAVY. FROM WHAT I'VE HEARD AND READ, THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS AND MAYBE SHOULD BE INVESTIGATED. *NLM

NHTSA ID
10025146
Incident
Jun 4, 2003
Mileage
21,000 mi
Other / unspecified
Filed Apr 11, 2003

THE TRAILER HITCH WAS BENT SIDEWAYS. THE CONSUMER OWNED ANOTHER DODGE/1999 AND EXPERIENCED THE SAME PROBLEM. MR SCC *JB

NHTSA ID
10014849
Electrical
Filed Mar 31, 2003

AS WE DROVE OVER A RAILROAD TRACK, THE VEHICLE DIED AND WOULD NOT RESTART. WHEN WE ATTEMPTED TO RESTART THE VEHICLE ALTHOUGH IT TURNED OVER WE NOTICED THE INDICATORS FOR THE GAUGES WOULD NOT COME OFF THE PEGS. WE CHECK OTHER VEHICLES AT THE DEALER AND WHEN YOU TURNED THE KEY TO THE ACCESSORY POSITION THE GAUGES DID COME OFF THE PEGS. *NLM

NHTSA ID
10013710
Incident
Mar 29, 2003
Mileage
11,500 mi
Suspension
Filed Feb 17, 2003

SINCE "DAY 1" (4-30-02) VEHICLE SHAKES AT 42 MPH, VIBRATES AT 58 MPH AND 70+ MPH. TRUCK HAS BEEN WORKED ON OVER EIGHT TIMES. CHRYSLER IS AWARE OF THE PROBLEM AND REFUSES TO REPAIR MY TRUCK. WHAT ARE MY RIGHTS? I NEED SOME HELP ON THIS! THERE ARE OTHERS WITH THE SAME TRUCK PROBLEM! WHY NO RECALL?

NHTSA ID
10007636
Incident
Feb 16, 2003
Mileage
150 mi
Tires & wheels
Filed Oct 23, 2002

THE MANUFACTURER OF THE VEHICLE FAILED TO INSTALL WHEEL WELL COVERS. THE CONSUMER IS CONCERNED ABOUT HIS SAFETY. *YH * NLM

NHTSA ID
567963
Suspension
Filed Sep 17, 2002

WHILE DRIVING 40-45 MPH VEHICLE WOULD VIBRATE AND JUMP OUT OF CONTROL SEVERELY. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND PROBLEM STILL OCCURRING. *AK *YH

NHTSA ID
8018851
Incident
Sep 1, 2002
Suspension
Filed Jul 23, 2002
Crash reported3 injuries reported

WHILE DRIVING, THE VEHICLE LURCHED TO THE LEFT. THE CONSUMER HIT SIDE OF HEAD ON THE LEFT WINDOW AND BLACKED OUT. *AK THE WHEEL HAD BROKEN OFF AS THE VEHICLE WAS MEETING AN ONCOMING VEHICLE. VEHICLE ALSO SIDE SWIPED AN ONCOMING VEHICLE AND CONTINUED FOR ANOTHER 100 YARDS INTO A DITCH, CONSUMER BELIEVES THAT THE LEFT FRONT WHEEL BROKE OFF ALONG WITH THE LOWER CONTROL ARM, AXLE AND UPPER CONTROL ARM. *SCC

NHTSA ID
8014558
Incident
Jul 18, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .