DASHBOARD IS CRACKING. *TR
- NHTSA ID
- 10363797
- Incident
- Jan 5, 2006
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 22 NHTSA owner-reported complaints for the 2002 Dodge Dodge Truck, most frequently naming the suspension, fuel system and transmission categories.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2002 | 1 | 1 |
| Sep 2002 | 1 | 2 |
| Oct 2002 | 1 | 3 |
| Feb 2003 | 1 | 4 |
| Mar 2003 | 1 | 5 |
| Apr 2003 | 1 | 6 |
| Jun 2003 | 1 | 7 |
| Aug 2003 | 1 | 8 |
| Oct 2003 | 2 | 10 |
| Sep 2004 | 1 | 11 |
| Jan 2005 | 1 | 12 |
| Feb 2005 | 3 | 15 |
| May 2005 | 1 | 16 |
| Jul 2005 | 1 | 17 |
| Aug 2005 | 1 | 18 |
| Sep 2005 | 1 | 19 |
| Sep 2007 | 1 | 20 |
| Oct 2007 | 1 | 21 |
| Nov 2010 | 1 | 22 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
DASHBOARD IS CRACKING. *TR
DASH BOARD JUST CRACKED ALL OVER THE PLACE FOR NO REASON. SERVICE DEALER STATED IT WAS NOT A WARRANTY ITEM. WE NOW HAVE HUGE LINES OF GLUE TO HOLD DASH FROM FALLING COMPLETELY THROUGH. IF WE EVER HAVE A WRECK THERE WILL BE HUGE JAGGED EDGES OF DASH BOARD COMING AT US.
MY 2002 DODGE DURANGO R/T 5.9L STARTED OVER HEATING. REPLACED RADIATOR AND THERMOSTAT. THE VEHICE STILL RAN HOT AND STARTED OVERHEATING AGAIN. SHOP SAID IT WAS CLUTCH FAN AND COOLANT TEMPERATURE SENSEOR. REPLACED ALL THAT AND VEHICLE STARTED OVERHEATING A WEEK LATER. THE DEALER SAID I HAD TO REPALCE THE COOLING FAN. DID THAT TOO, AND VEHICLE OVERHEATED 5 MINUTES OFF THEIR LOT. BROUGHT IT BACK AND THEY SAID I NEEDED HEAD GASKET AND NEW HEADS. THEN RIGHT BEFORE THEY FINISHED THE WORK THEY SAID THE BLOCK WAS CRACKED NEAR 2 CYLINDERS AND THAT I NEEDED A NEW ENGINE. !@#$%!
LOADED VEHICLE WITH 1440LB SAND. UPON DRIVING HIGHWAY (NEVER EXCEED 55MPH) WITHIN 20 MIN VEHICLE SMOKED HEAVILY FROM ENGINE BAY. DISCOVERED THAT VEHICLE'S POWER STEERING PUMP HAS AN OVERFLOW VALVE LINE THAT SEEMS TO HAVE A PRESSURE VALVE AT THE END OF IT. THIS HOSE IS CONNECTED TO THE WIRING HARNESS NEAR THE BATTERY, AND POINTS VERTICALLY AT THE HOOD, JUST OVER THE VALVE COVER ASSEMBLY. POWER STEERING FLUID POURED OVER THE ENGINE, COMBUSTING ON THE ENGINE ASSEMBLY, BUT NOT FLAMING UP. MY ASSUMPTION IS THAT THIS VEHICLE'S POWER STEERING UNIT IS SOMEHOW TIED TO A "LOAD LEVELER?" THAT IS FACTORY INSTALLED. DUE TO THE LOAD WEIGHT IN THE BACK OF THE VEHICLE, THIS CAUSED THE POWER STEERING FLUID TO OVERHEAT AND EXPAND, CAUSING THE EJECTION OF FLUID. ANOTHER ANSWER IS THAT THIS IS SOMEHOW A TRANSMISSION FLUID OVERFLOW, AND THE AUTOMATIC TRANSMISSION SIMPLY OVERHEATED. UNFORTUNATELY, WITH THE POSITION OF THE OVERFLOW RELEASE HOSE AND VALVE, THIS REQUIRED REPLACEMENT OF SEVERAL HOSES AND A WIRE KIT DUE TO THE DAMAGE. MY QUESTION IS WHY WOULD THIS FLUID BE EJECTED ABOVE THE ENGINE---THIS FLUID IS DEFINITELY PETROLEUM BASED, AND FLAMMABLE. HAD I CONTINUED DOWN THE ROAD FURTHER, I CERTAINLY WOULD HAVE HAD FLAME. PLEASE NOTE, THE WEIGHT RATING FOR THIS TRUCK IS 1800LB, I AM 265, AND THE TRUCK WAS EMPTY, EXCEPT FOR THE 1440LB OF SAND. I WAS APPROACHING THE RATING, BUT NOT NEARLY OVERLOADING THE TRUCK.
THE INJECTION PUMP IN MY 2002 DODGE PU HAS MALFUNCTIONED TWICE IN 14 MONTHS AND THE DEALER SAYS THAT DODGE KNOWS THAT IS A PROBLEM BUT NOTHING WILL BE DONE ABOUT IT. AND IF PUMP TOTALLY FAILS THE TRUCK WILL NOT RUN. I THINK THAT DODGE SHOULD HAVE A RECALL THEY CHANGED THE TRUCK IN 2003 AND THE PUMP THEY KNOW.
MY DIESEL 4X4 TRUCK DIED, WHILE PULLING A LARGE TRAILER, ON THE HIGHWAY. I WAS TRAVELING 60MPH. WITH GREAT DIFFICULTY, I STEERED OVER TO THE SHOULDER. THE TRUCK WOULD NOT START. IT WAS TOWED TO THE DEALER. THE GROUND WIRE BROKE THAT GOES TO THE PRIMARY FUEL PUMP.
WAS TOWING A 24' CAMPER TRAILER ON I20 AT 55 MPH AND REAR TIRE SIDEWALL BLEW OUT NEARING CAUSING LOSS OF CONTROL OF TRUCK AND TRAILER.
VERY ANNOYING RATTLE IN THE LEFT FRONT END OF MY RAM 1500 4X4 TRUCK EACH TIME I COME ACROSS A BUMP IN THE ROAD.*AK
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2003 | 15 | 0 | 0 | 39.0 |
| 2002Viewing | 22 | 0 | 0 | 37.6 |
| 2001 | 39 | 0 | 0 | 34.4 |
| 2000 | 20 | 0 | 0 | 38.5 |
| 1999 | 51 | 0 | 0 | 36.8 |
| 1998 | 28 | 0 | 0 | 38.4 |
| 1997 | 18 | 0 | 0 | 36.0 |
| 1996 | 35 | 0 | 0 | 37.2 |
| 1995 | 16 | 0 | 0 | 36.6 |
| 1994 | 19 | 0 | 0 | 35.7 |
| 1993 | 6 | 0 | 1 | — |
| 1992 | 14 | 0 | 1 | 44.1 |
| 1991 | 10 | 0 | 1 | 31.1 |
| 1990 | 5 | 0 | 1 | — |
| 1989 | 2 | 0 | 1 | — |
| 1988 | 4 | 0 | 0 | — |
| 1987 | 4 | 0 | 1 | — |
| 1986 | 3 | 0 | 1 | — |
| 1985 | 0 | 0 | 2 | — |
| 1984 | 1 | 0 | 2 | — |
| 1981 | 1 | 0 | 0 | — |
| 1980 | 1 | 0 | 0 | — |
| 1979 | 0 | 0 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1976 | 1 | 1 | 0 | — |
| 1973 | 1 | 0 | 0 | — |
| 1972 | 0 | 1 | 0 | — |
| 1971 | 0 | 3 | 0 | — |
| 1970 | 0 | 3 | 0 | — |
| 1969 | 0 | 3 | 0 | — |
| 1968 | 0 | 1 | 0 | — |
| 1967 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.