RoadVitals

2009 Dodge Durango 4X4 Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 16, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Dodge Durango 4X4 Hybrid, most frequently naming the powertrain (other) category. 20 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Oct 16, 2014

MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR

NHTSA ID
10648213
Incident
Oct 16, 2014
Mileage
50,000 mi
Powertrain (other)
Filed Oct 16, 2014

MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR

NHTSA ID
10648210
Incident
Oct 16, 2014
Mileage
50,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

104087

ACTUATOR - A/C AND HEATER

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9004009

POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.