RoadVitals

2009 Chevrolet Express 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 4, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Chevrolet Express 2500, most frequently naming the driver assistance, electrical and visibility categories. 196 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance133.3%
  • Electrical133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Aug 4, 2016

WHILE DRIVING ON A BUSY HIGHWAY, THE ENGINE SHUT OFF COMPLETELY. I PULLED OVER TO THE SHOULDER AND THE DIC INDICATED A THROTTLE POSITION SENSOR PROBLEM. I HAD IT TOWED TO A CHEVROLET DEALER AND THEY TOLD ME IT WAS THE ECM. I PAID TO HAVE IT FIXED AND SENT AN EMAIL (ATTACHED) TO CHEVROLET CUSTOMER ASSISTANCE CENTER REQUESTING REIMBURSEMENT.SINCE THE VEHICLE'S MILEAGE WAS ONLY 39226 MILES. I'M STILL PURSUING REIMBURSEMENT BUT WANT TO FILE THIS COMPLAINT SINCE THIS IS A MAJOR SAFETY PROBLEM TO HAVE VEHICLE TOTALLY SHUT DOWN. INTERESTINGLY, CHEVROLET WAS AWARE OF A SIMILAR PROBLEM WITH THE THROTTLE POSITION SENSOR AND SENT ME A LETTER (ATTACHED) TO EXTEND THE WARRANTY.

NHTSA ID
10893162
Incident
Jul 12, 2016
Mileage
39,226 mi
ElectricalVisibility
Filed Apr 14, 2013

2009 CHEVY EXPRESS VAN G2500 THE DEFROST BLOWER FAN STOPPED WORKING ON ANY SETTING. I HAD TO STOP THE VEHICLE UNTIL I COULD SEE OUT THE WIND SHIELD. VERY DANGEROUS. ONLY 37,404 MILES ON THIS CHEVY EXPRESS 2500 VAN! I LIVE IN THE SAN FRANCISCO BAY AREA AND A WIND SHIELD DEFROST IS A MUST!! WE HAVE FOG AND TEMPS IN THE AREA AND WEATHER CONDITIONS CAN CHANGE RAPIDLY. *TR

NHTSA ID
10508183
Incident
Apr 14, 2013
Mileage
37,404 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024000—
2023110—
2019000—
2018000—
2017000—
2016000—
2015000—
2014000—
2013000—
2012000—
2011300—
2010700—
2009Viewing200—
2008700—
2007700—
2006130037.7
2005910—
2004820—
2003121134.7
2002110—
2001210—
2000210—
1999010—
1998300—
1997000—
1996000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.