RoadVitals

2010 Chevrolet Express 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Oct 20, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 7 NHTSA owner-reported complaints for the 2010 Chevrolet Express 2500, most frequently naming the steering, suspension and airbags categories. 289 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering430.8%
  • Suspension430.8%
  • Airbags323.1%
  • Driver assistance215.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Oct 20, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V117000 (AIRBAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ID
10648928
Incident
Apr 15, 2014
SteeringSuspension
Filed Aug 27, 2014

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD. *TR

NHTSA ID
10628697
Incident
Aug 1, 2012
Mileage
44,000 mi
SteeringSuspension
Filed Aug 27, 2014

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD. *TR

NHTSA ID
10628692
Incident
Aug 5, 2013
Mileage
49,000 mi
SteeringSuspension
Filed Aug 27, 2014

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONES ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD. *TR

NHTSA ID
10628689
Incident
Sep 3, 2013
Mileage
5,800 mi
SteeringSuspension
Filed Aug 27, 2014

I PURCHASED FOUR OF THESE VEHICLES AND CAN NOT KEEP THEM ON THE ROAD. THE VEHICLE SHAKES VIOLENTLY AND THE VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE THIS "DEATH SHAKE" STOPS. WE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIGURE THIS OUT. WATKINS SPRINGS (ALBANY, NEW YORK) HAS INFORMED ME THAT GM REMOVED THE SHOCK STABILIZER AS A COST SAVINGS MEASURE. THE VEHICLES ARE DEATH TRAPS AND THIS NEEDS TO BE BROUGHT TO SOMEONES ATTENTION BEFORE SOMEONE DOES DIE TRYING TO GET THE VEHICLE TO THE SIDE OF THE ROAD. *TR

NHTSA ID
10628685
Incident
Sep 3, 2012
Mileage
52,000 mi
AirbagsDriver assistance
Filed May 8, 2014
Crash reported

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBURG, VA I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURNED GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL.

NHTSA ID
10587337
Incident
Apr 16, 2014
AirbagsDriver assistance
Filed May 7, 2014
Crash reported

ON 4/16/2014 I SCOT E. BRAUNINGER WAS STOPPED AT TRAFFIC LIGHT IN MY VEHICLE A 2010 CHEVY EXPRESS 1500 VAN, ON PLANK RD. HEADING EAST TOWARDS CENTRAL PARK IN FREDERICKSBUG, VA. I WAS BEHIND ANOTHER VEHICLE AND AS THE LIGHT TURN GREEN AND BEFORE I HAD A CHANCE TO MOVE THE VAN RACED AND WENT FORWARD WITH AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. I HAD NO CONTROL OF THE ACCELERATION AND COULD NOT STOP BY USING MY BRAKES. AS THE SHORT TIME THAT ALL OF THIS OCCURRED I DID NOT HAVE TIME TO TURN OFF THE IGNITION. THE DAMAGE TO BOTH VEHICLES ARE EXTENSIVE AND ALSO AIR BAGS DID NOT DEPLOY AT ALL. *TR

NHTSA ID
10587043
Incident
Apr 16, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

New Vehicle Monitoring Programs Section in IVH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Express 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024000—
2023110—
2019000—
2018000—
2017000—
2016000—
2015000—
2014000—
2013000—
2012000—
2011300—
2010Viewing700—
2009200—
2008700—
2007700—
2006130037.7
2005910—
2004820—
2003121134.7
2002110—
2001210—
2000210—
1999010—
1998300—
1997000—
1996000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.