1998 Dodge Durango Problems

BOUGHT MY DURANGO NEW IN MAY 1998. THE AUTOMATIC TRANSMISSION STARTED SHIFTING IMPROPERLY IN JULY 2000. TOOK IT TO A DODGE DEALER BECAUSE IT WAS STILL UNDER WARRANTY (31,418 MILES). THEY DROPPED THE TRANSMISSION PAN AND PRONOUNCED IT DOA (PAN WAS FULL OF METAL SHAVINGS). SHOULD HAVE SEEN THE WRITING ON THE WALL BUT I LOVED THIS VEHICLE. TOOK IT TO AN INSPECTION STATION FOR SAFETY & EMISSIONS TESTS IN MAY OF 2006. IT FAILED FOR BAD BALL JOINTS. I ASKED THE MANAGER WHY HIS MECHANICS SEEMED TO PAY SPECIAL ATTENTION TO THE FRONT END DURING INSPECTION AND HIS REPLY WAS IT WAS VERY COMMON TO FIND BAD BALL JOINTS ON APPROX. 50% OF ALL 1998-2000 DURANGOS. HAD MY MECHANIC REPLACE UPPER & LOWER BALL JOINTS, BOTH SIDES, AT 74,064 MILES, TO THE TUNE OF $701 PLUS TAX. I THEN STARTED HEARING ABOUT OTHER DURANGO OWNERS WITH SIMILAR BALL JOINT WOES. I WENT ONLINE AND STARTED RESEARCHING. FOUND A SITE WHERE FOLKS LIKE MYSELF WITH THE SAME BALL JOINT PROBLEMS, SOME WITH ACCIDENTS, WERE TRYING TO GET NHTSA TO DO SOMETHING. I GUESS PEOPLE ACTUALLY HAVE TO DIE FIRST BEFORE NHTSA WILL STEP IN AND TELL AN AUTO MANUFACTURER THEY NEED TO FIX THEIR FAULTY PRODUCTS. I ALSO LEARNED THAT THE 1998-2000 DURANGOS WERE BUILT ON THE DODGE DAKOTA PICKUP CHASSIS. A DAKOTA WEIGHS ABOUT 4,600 LBS. WHILE A DURANGO 4X4 WEIGHS IN AT 6,400 LBS. IT'S NO WONDER THE 1998-2000 DURANGO FRONT-ENDS WERE FALLING APART. SERIOUSLY, WHAT KIND OF IDIOT ENGINEERS DOES DODGE HAVE WORKING FOR THEM. SOMETIME LATER I HEARD THAT DODGE RUSHED THE DURANGO INTO PRODUCTION IN 1998 TO COMPETE FOR THE SUV MARKET BUCKS AND DIDN'T HAVE TIME TO ENGINEER A NEW CHASSIS SO THEY JUST MODIFIED THE DAKOTA CHASSIS WITHOUT BEEFING IT UP. WHEN PEOPLE STARTED TO COMPLAIN ABOUT BALL JOINTS AND SUCH, THEY BUILT A WHOLE NEW CHASSIS FOR DURANGOS IN 2001. I STUMBLED ACROSS THIS SITE TODAY WHILE RESEARCHING ANOTHER VEHICLE I'M THINKING ABOUT BUYING.

THE CV JOINT CAME OUT RUIN THE LOWER BALL JOINTS WHICH CAUSED RUBBING ON MY INNER RIM, AFTER A WHILE IT HAS CAUSE THE INNER RIM TO TO BREAK OUT WHILE I WAS DRIVING. WE HAVE REPLACED THE CV JOINT, WHEEL HUB BEARING, UPPER AND LOWER BALL JOINTS AND THE STEERING BALL JOINT. NOW THE LOWER BALL JOINT IS STILL HITTING THE INNER RIM AND I CAN'T DRIVE

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTION LINES WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE CEILING LIGHT INSIDE THE VEHICLE WOULD ERRONEOUSLY TURN ON. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,000.

NYLE MAXWELL DODGE SUPERCENTER IN AUSTIN TEXAS WAS PAID TO FIX MY SENSOR LIGHT FOR THE ANTILOCK BRAKE SYSTEM WHICH COMES ON CONTINUOUSLY AND STAYS ON 100 PERCENT OF THE TIME. I WAS TOLD THAT THEY NEEDED TO REPLACE A SENSOR WHICH WOULD COST JUST OVER $1100, AND WAS REQUIRED TO SIGN OFF ON A FORM SO THEY COULD BEGIN THE WORK. AFTER THEY HAD MY DODGE DURANGO A COUPLE OF DAYS, FEBRUARY 27, 2013, I GOT A PHONE CALL FROM SERVICE TO SAY THEY COULD NOT COMPLETELY FIX THE PROBLEM AND THAT THE LIGHT STILL COMES ON "INTERMITTENTLY". THEIR EXPLANATION WAS CONFUSING. SO I BELIEVE THAT I UNDERSTAND FROM THIS, IF THE WARNING LIGHT IS ON THAT THE ABS BRAKE WILL NOT BE WORKING AT ALL. AFTER THIS, I WAS GIVEN AN OPTION OF PAYING ANOTHER $350 FOR A SEPARATE PART, PERHAPS "MODULE" AND THE SERVICE MAN FELT IT WOULD BE THE SOLUTION. I COLLECTED MY CAR WITHOUT NYLE MAXWELL DODGE SUPERCENTER HAVING FIXED THIS $1100 ISSUE. BUT I PAID THEIR BILL. (I NEED TO TAKE IT SOMEWHERE FOR A SECOND UNBIASED OPINION.) AS A CUSTOMER/CONSUMER OF THEIR SERVICE AGREEMENT, I SHOULD HAVE THE RIGHT TO EXPECT THEM TO FIX IT FROM HERE ON OUT TO COMPLETION AT THE EXPENSE OF NYLE MAXWELL DODGE SUPERCENTER; OR REFUND ME. *TR

DUE TO TO UNEVEN DRIVEWAY THE VEHICLE STALLED, OR TRANSMISSION BEGAN TO SPIN AND NOT MOVE, AT WHICH THE VEHICLE IGNITION WAS SHUT-OFF. IT WAS ATTEMPTED TO PUSH THE VEHICLE ABOUT 50 FEET TO A PARKING PLACE. ANOTHER PERSON OFFERS TO HELP, THEN PUSHES VEHICLE 25/50 FEET...ADVISES TO TURN THE WHEEL. THE WHEEL DOES NOT WANT TO TURN. THE VEHICLE HAS USED A LOT OF POWER STEERING FLUID ALMOST DAILY(HAS A HISTORY OF SQUEALING AND HARD TURNING AT START UNLESS LUBRICATED). SO ADVICE TO PLACE VEHICLE IN REVERSE CAUSED THE STEERING WHEEL TO BE EVEN HARDER TO TURN, IF AT ALL. I REQUESTED HELP FROM THE BYSTANDER, WHO AT WHICH POINT COMES TO THE DRIVER SIDE WHERE I WAS STANDING OUTSIDE OF THE VEHICLE ALSO. IT'S UNKNOWN IF THE BYSTANDER HELP TURNED THE IGNITION ON, OR IF THE IGNITION SOMEHOW TURNED ON BY ITSELF. THE VEHICLE WAS OCCUPIED BY ONE ADDITION PASSENGER AT THE TIME OF THE CRASH. THE VEHICLE TRAVELED IN REVERSE GEAR, WITHOUT ANYONE PUSHING ON THE ACCELERATOR. THERE WERE MINOR TO SEVERE INJURIES, AND DAMAGE TO 2 VEHICLES AND ONE STRUCTURE.

BUSHINGS ON STEERING SHAFT BEARING MADE FROM CHEAP MATERIALS WEAR QUICKLY CAUSING LOSS OF VEHICLE CONTROL. CHRYSLER DOES NOT CURRENTLY PRODUCE A PART TO FIX THE PROBLEM AND NO AFTERMARKET PARTS ARE AVAILABLE. *TR

62K MILES DOING THE SPEED LIMIT ON I/70 EAST OF MT COMFORT EXIT. OIL PRESSURE WENT TO 0 BEFORE I COULD SLOW AND GET TO THE SHOULDER THE ENGINE BLEW A ROD THREW THE OIL PAN. HAD IT TOWED TO MY REPAIR SHOP. HE TOOK THE PAN OFF AND SAID HE THOUGHT THE OIL PUMP HAD FAILED FROM WHAT HE COULD SEE. LOCAL DEALER DID NOT WANT TO TALK ABOUT IT. SAID IT WAS OUT OF WARRANTY. I TOLD HIM OF THE FAILURES I HAD FOUND ON THE INTERNET AND HE REFERRED ME TO DODGE AND HUNG UP. DODGE REPLIED TO MY INQUIRY BY TELLING ME TO TALK WITH MY LOCAL DEALER. *TR

HEARD METAL TO METAL RUBBING ON 2/2/09 NOW ON 2/6/09 HUB BEARING BROKE RIGHT SIDE.... WHEEL IS TILED IN TO WHEEL WELL. *TR

TL*THE CONTACT OWNS A 1998 DODGE DURANGO. AFTER PARKING THE VEHICLE, IT BEGAN MOVING IN REVERSE. THERE WERE NO WARNING INDICATOR LIGHTS PRIOR TO THE FAILURE. THE DEALER CONFIRMED THAT THE MANUAL SHIFTER WAS NOT WORKING PROPERLY AND THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER SERVICED THE VEHICLE FOR A TUNE UP AND CHANGED THE TRANSMISSION FLUID; HOWEVER, THE FAILURE CONTINUED. THE DEALER ALSO ADVISED THE CONTACT TO USE THE PARKING BRAKE AT ALL TIMES TO PREVENT THE VEHICLE FROM SHIFTING OUT OF GEAR. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 71,109.

TL* - ON 3/13/06 THE CONTACT TOOK 1998 DODGE DURANGO TO COTTMAN TRANSMISSION BECAUSE THE TRANSMISSION WAS SLIPPING INTO FIRST GEAR. AT THAT TIME, COTTMAN REPLACED THE VALVE BODY. ON 3/31/06 THE CONTACT TOOK IT BACK TO COTTMAN FOR THE SAME REASON, AND COTTMAN STATED THAT THEY WOULD REBUILD THE WHOLE TRANSMISSION. WHEN CONTACT PICKED UP THE VEHICLE IT WAS MAKING A LOUD SQUEAKING NOISE, AND COTTMAN TOLD HIM TO DRIVE IT FOR A FEW DAYS AND THE NOISE WOULD GO AWAY. AFTER DRIVING IT FOR A FEW DAYS CONTACT CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO COTTMAN REPLACED THE TRANSMISSION. AT WHICH POINT THE CONTACT CONTINUED TO HEAR THE SAME NOISE, HE TOOK VEHICLE TO AT PRO TRANSMISSION AND THEY STATED TO THE CONTACT THAT THE DAMAGE WAS PROBABLY INTERNAL BECAUSE THEY COULDN'T SEE ANYTHING WRONG WITH THE VEHICLE. ON 6/16/06 CONTACT TOOK IT BACK TO COTTMAN, AND COTTMAN STATED THAT THEY REPLACED THE TRANSMISSION; AFTER CONTACT PICKED IT UP HE CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO CONTACT BROUGHT VEHICLE BACK TO COTTMAN ON 12/11/06. COTTMAN ONCE AGAIN REPLACED THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION IS POURING FLUID FROM THE PUMP. CONTACT WILL TAKE THE VEHICLE TO COTTMAN. *AK UPDATED 2/6/2007 - *NM

WINDOW REGULATORS ON 3 DOORS HAVE FAILED SINCE STATED DATE. NORMAL SHUTTING OF DOORS CAUSES A PLASTIC PIECE WERE THE CABLES MEET TO FAIL. THIS PLASTIC PIECE IS NOT A STAND ALONE PART. COMPETE REGULATOR MUST BE PURCHASED AT $100+. *TR

TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE STEERING WAS LOOSER THAN NORMAL. HE TOOK THE VEHICLE TO A LOCAL MECHANIC ON FEBRUARY 21, 2008 AND BOTH UPPER AND LOWER BALL JOINTS AS WELL AS THE STEERING BOX WERE REPLACED. THE REPAIR COST $1,001.24. THE FAILURE MILEAGE WAS 59,298 AND CURRENT MILEAGE WAS 59,598. UPDATED 05/05/08 *BF THE CONSUMER STATED ON APRIL 10, 2003 HAD TO REPLACE BOTH REAR WINDOW REGULATORS. UPDATED 05/05/08 *TR

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTION LINES WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE CEILING LIGHT INSIDE THE VEHICLE WOULD ERRONEOUSLY TURN ON. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,000.

I WAS CROSSING THRU A UNPAVED ROAD WHICH WAS A LITTLE BUMPY ROCKING MY TRUCK FROM LEFT TO RIGHT AN MY DRIVER SEAT SLID FORWARD AN BACK IN WHICH I HEARD A SNAP AN MY SEAT DROPPED IN THE BACK AFTER SLIDING FORWARD AN BACK A COUPLE TIMES. NOW MY SEAT IS AT AN ODD POSITION AND WHEN I COME TO A STOP OR DRIVE OFF FROM A STOP MY SEAT SLIDES BACK OR FORWARD. VERY UNCOMFORTABLE. *TR

DUE TO TO UNEVEN DRIVEWAY THE VEHICLE STALLED, OR TRANSMISSION BEGAN TO SPIN AND NOT MOVE, AT WHICH THE VEHICLE IGNITION WAS SHUT-OFF. IT WAS ATTEMPTED TO PUSH THE VEHICLE ABOUT 50 FEET TO A PARKING PLACE. ANOTHER PERSON OFFERS TO HELP, THEN PUSHES VEHICLE 25/50 FEET...ADVISES TO TURN THE WHEEL. THE WHEEL DOES NOT WANT TO TURN. THE VEHICLE HAS USED A LOT OF POWER STEERING FLUID ALMOST DAILY(HAS A HISTORY OF SQUEALING AND HARD TURNING AT START UNLESS LUBRICATED). SO ADVICE TO PLACE VEHICLE IN REVERSE CAUSED THE STEERING WHEEL TO BE EVEN HARDER TO TURN, IF AT ALL. I REQUESTED HELP FROM THE BYSTANDER, WHO AT WHICH POINT COMES TO THE DRIVER SIDE WHERE I WAS STANDING OUTSIDE OF THE VEHICLE ALSO. IT'S UNKNOWN IF THE BYSTANDER HELP TURNED THE IGNITION ON, OR IF THE IGNITION SOMEHOW TURNED ON BY ITSELF. THE VEHICLE WAS OCCUPIED BY ONE ADDITION PASSENGER AT THE TIME OF THE CRASH. THE VEHICLE TRAVELED IN REVERSE GEAR, WITHOUT ANYONE PUSHING ON THE ACCELERATOR. THERE WERE MINOR TO SEVERE INJURIES, AND DAMAGE TO 2 VEHICLES AND ONE STRUCTURE.

BOUGHT MY DURANGO NEW IN MAY 1998. THE AUTOMATIC TRANSMISSION STARTED SHIFTING IMPROPERLY IN JULY 2000. TOOK IT TO A DODGE DEALER BECAUSE IT WAS STILL UNDER WARRANTY (31,418 MILES). THEY DROPPED THE TRANSMISSION PAN AND PRONOUNCED IT DOA (PAN WAS FULL OF METAL SHAVINGS). SHOULD HAVE SEEN THE WRITING ON THE WALL BUT I LOVED THIS VEHICLE. TOOK IT TO AN INSPECTION STATION FOR SAFETY & EMISSIONS TESTS IN MAY OF 2006. IT FAILED FOR BAD BALL JOINTS. I ASKED THE MANAGER WHY HIS MECHANICS SEEMED TO PAY SPECIAL ATTENTION TO THE FRONT END DURING INSPECTION AND HIS REPLY WAS IT WAS VERY COMMON TO FIND BAD BALL JOINTS ON APPROX. 50% OF ALL 1998-2000 DURANGOS. HAD MY MECHANIC REPLACE UPPER & LOWER BALL JOINTS, BOTH SIDES, AT 74,064 MILES, TO THE TUNE OF $701 PLUS TAX. I THEN STARTED HEARING ABOUT OTHER DURANGO OWNERS WITH SIMILAR BALL JOINT WOES. I WENT ONLINE AND STARTED RESEARCHING. FOUND A SITE WHERE FOLKS LIKE MYSELF WITH THE SAME BALL JOINT PROBLEMS, SOME WITH ACCIDENTS, WERE TRYING TO GET NHTSA TO DO SOMETHING. I GUESS PEOPLE ACTUALLY HAVE TO DIE FIRST BEFORE NHTSA WILL STEP IN AND TELL AN AUTO MANUFACTURER THEY NEED TO FIX THEIR FAULTY PRODUCTS. I ALSO LEARNED THAT THE 1998-2000 DURANGOS WERE BUILT ON THE DODGE DAKOTA PICKUP CHASSIS. A DAKOTA WEIGHS ABOUT 4,600 LBS. WHILE A DURANGO 4X4 WEIGHS IN AT 6,400 LBS. IT'S NO WONDER THE 1998-2000 DURANGO FRONT-ENDS WERE FALLING APART. SERIOUSLY, WHAT KIND OF IDIOT ENGINEERS DOES DODGE HAVE WORKING FOR THEM. SOMETIME LATER I HEARD THAT DODGE RUSHED THE DURANGO INTO PRODUCTION IN 1998 TO COMPETE FOR THE SUV MARKET BUCKS AND DIDN'T HAVE TIME TO ENGINEER A NEW CHASSIS SO THEY JUST MODIFIED THE DAKOTA CHASSIS WITHOUT BEEFING IT UP. WHEN PEOPLE STARTED TO COMPLAIN ABOUT BALL JOINTS AND SUCH, THEY BUILT A WHOLE NEW CHASSIS FOR DURANGOS IN 2001. I STUMBLED ACROSS THIS SITE TODAY WHILE RESEARCHING ANOTHER VEHICLE I'M THINKING ABOUT BUYING.

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTION LINES WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE CEILING LIGHT INSIDE THE VEHICLE WOULD ERRONEOUSLY TURN ON. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,000.

WE ON THE ROAD DRIVING AROUND 7:30 AND I NOTICED MY TRUCK WAS LOSING POWER...I LOOKED IN MY SIDE MIRROR AND SAW SMOKE... I PULLED OVER AND MY TRUCK WAS ON FIRE... THE FIRE DEPT WAS CALLED THEY HAD TO REMOVE THE BOOT AROUND THE 4 WHEEL DRIVE LEVER TO PUT THE FIRE OUT... TRUCK DESTROYED.. *TR

"TAKATA AIRBAG" I WAS IN A ACCIDENT WHERE A PERSON RAN A RED LIGHT, GOING ABOUT 45 MPH AND I T-BONE THAT PERSON'S VEHICLE, WITH ME GOING ABOUT 40 MPH. THE AIRBAG DELAYED ON DEPLOYMENT IN MY VEHICLE. I HAD MY SEAT-BELT ON BUT I STILL ENDED UP HITTING MY CHEST ON THE STEERING WHEEL AND HITTING MY HEAD ON THE WINDSHIELD BEFORE AIRBAG DEPLOYED. I AM TRYING TO FIGURE OUT IF MY AIRBAG CAN GET DEFECTIVE OVER YEARS BECAUSE OF THE DELAY OF DEPLOYMENT. I DON'T KNOW IF IT IS A TAKATA AIRBAG THAT ISN'T ON THE RECALL LIST YET OR NOT. I STILL HAVE THE VEHICLE AND THE AIRBAG PART ITSELF THAT I CAN GIVE YOU THE NUMBERS OFF OF. SOMEONE REMINDED ME ABOUT THE TAKATA AIRBAGS SO I FIGURED I ASK.

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER A PATCH OF BLACK ICE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL BEFORE ROLLING OVER. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT UNLATCHED INSTEAD OF RESTRAINING THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 11/20/14 *CN THE CONSUMER STATED BOTH THE PASSENGER AND DRIVER WERE IN SHOCK AND HAVE HAD ONGOING BACK PROBLEMS. THE PASSENGER NEEDED A METAL ROD IN THE BACK DUE TO THE FAILURE OF THE SEAT BELT. UPDATED 5/6/2015 *JS

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER A PATCH OF BLACK ICE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL BEFORE ROLLING OVER. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT UNLATCHED INSTEAD OF RESTRAINING THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 11/20/14 *CN THE CONSUMER STATED BOTH THE PASSENGER AND DRIVER WERE IN SHOCK AND HAVE HAD ONGOING BACK PROBLEMS. THE PASSENGER NEEDED A METAL ROD IN THE BACK DUE TO THE FAILURE OF THE SEAT BELT. UPDATED 5/6/2015 *JS

MY DRIVER SEATBELT UNLEASHES ON IT OWN AS I DRIVE. WHEN I PUT THE SEATBELT AROUND ME AND IT CLICKS, BUT IT STILL COMES OFF. *TR

MY DRIVER SEATBELT UNLEASHES ON IT OWN AS I DRIVE. WHEN I PUT THE SEATBELT AROUND ME AND IT CLICKS, BUT IT STILL COMES OFF. *TR

MY MECHANIC NOTICE UNABLE TO KEEP TIRES. WHILE DRIVING WITH MY 2 KIDS NOTICED EXTREMELY LOOSE ACTION WHILE DRIVING, CAR UNABLE TO STAY ON ROAD. MECHANIC CHECKED AND UPPER AND LOWER BALL JOINTS DEFECTIVE. I HAVE RESEARCH AND NOTICED NO RECALL WITH THESE VEHICLES. LOTS OF COMPLAINTS SOMETHING NEEDS TO BE DONE. WE SHOULD NOT HAVE TO SUFFER FOR THERE LACK OF MAKING A SAFE VEHICLE. *TR

TL* THE CONTACT OWNS A 1998 DODGE DURANGO WITH COOPER DISCOVER STT TIRES, TIRE SIZE 31X10/50/R15, DOT NUMBER WAS 60DWE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN SHE NOTICED THAT THE REAR OF THE VEHICLE FELT UNSTABLE. ONCE AT HER DESTINATION, SHE DISCOVERED THAT THE TIRE WAS TORN APART. THE TIRE WAS NOT REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

A COOPER TIRE ON THE REAR OF OUR VEHICLE, BLEW OUT. *NM

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 241,000.

LIGHT SWITCH, WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM THIS RESULTS IN NO LIGHTS AT ALL. DROVE OFF THE SIDE OF THE ROAD INTO A FIELD. *TR

DUE TO TO UNEVEN DRIVEWAY THE VEHICLE STALLED, OR TRANSMISSION BEGAN TO SPIN AND NOT MOVE, AT WHICH THE VEHICLE IGNITION WAS SHUT-OFF. IT WAS ATTEMPTED TO PUSH THE VEHICLE ABOUT 50 FEET TO A PARKING PLACE. ANOTHER PERSON OFFERS TO HELP, THEN PUSHES VEHICLE 25/50 FEET...ADVISES TO TURN THE WHEEL. THE WHEEL DOES NOT WANT TO TURN. THE VEHICLE HAS USED A LOT OF POWER STEERING FLUID ALMOST DAILY(HAS A HISTORY OF SQUEALING AND HARD TURNING AT START UNLESS LUBRICATED). SO ADVICE TO PLACE VEHICLE IN REVERSE CAUSED THE STEERING WHEEL TO BE EVEN HARDER TO TURN, IF AT ALL. I REQUESTED HELP FROM THE BYSTANDER, WHO AT WHICH POINT COMES TO THE DRIVER SIDE WHERE I WAS STANDING OUTSIDE OF THE VEHICLE ALSO. IT'S UNKNOWN IF THE BYSTANDER HELP TURNED THE IGNITION ON, OR IF THE IGNITION SOMEHOW TURNED ON BY ITSELF. THE VEHICLE WAS OCCUPIED BY ONE ADDITION PASSENGER AT THE TIME OF THE CRASH. THE VEHICLE TRAVELED IN REVERSE GEAR, WITHOUT ANYONE PUSHING ON THE ACCELERATOR. THERE WERE MINOR TO SEVERE INJURIES, AND DAMAGE TO 2 VEHICLES AND ONE STRUCTURE.

NYLE MAXWELL DODGE SUPERCENTER IN AUSTIN TEXAS WAS PAID TO FIX MY SENSOR LIGHT FOR THE ANTILOCK BRAKE SYSTEM WHICH COMES ON CONTINUOUSLY AND STAYS ON 100 PERCENT OF THE TIME. I WAS TOLD THAT THEY NEEDED TO REPLACE A SENSOR WHICH WOULD COST JUST OVER $1100, AND WAS REQUIRED TO SIGN OFF ON A FORM SO THEY COULD BEGIN THE WORK. AFTER THEY HAD MY DODGE DURANGO A COUPLE OF DAYS, FEBRUARY 27, 2013, I GOT A PHONE CALL FROM SERVICE TO SAY THEY COULD NOT COMPLETELY FIX THE PROBLEM AND THAT THE LIGHT STILL COMES ON "INTERMITTENTLY". THEIR EXPLANATION WAS CONFUSING. SO I BELIEVE THAT I UNDERSTAND FROM THIS, IF THE WARNING LIGHT IS ON THAT THE ABS BRAKE WILL NOT BE WORKING AT ALL. AFTER THIS, I WAS GIVEN AN OPTION OF PAYING ANOTHER $350 FOR A SEPARATE PART, PERHAPS "MODULE" AND THE SERVICE MAN FELT IT WOULD BE THE SOLUTION. I COLLECTED MY CAR WITHOUT NYLE MAXWELL DODGE SUPERCENTER HAVING FIXED THIS $1100 ISSUE. BUT I PAID THEIR BILL. (I NEED TO TAKE IT SOMEWHERE FOR A SECOND UNBIASED OPINION.) AS A CUSTOMER/CONSUMER OF THEIR SERVICE AGREEMENT, I SHOULD HAVE THE RIGHT TO EXPECT THEM TO FIX IT FROM HERE ON OUT TO COMPLETION AT THE EXPENSE OF NYLE MAXWELL DODGE SUPERCENTER; OR REFUND ME. *TR

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTION LINES WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE CEILING LIGHT INSIDE THE VEHICLE WOULD ERRONEOUSLY TURN ON. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER A PATCH OF BLACK ICE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL BEFORE ROLLING OVER. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT UNLATCHED INSTEAD OF RESTRAINING THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 11/20/14 *CN THE CONSUMER STATED BOTH THE PASSENGER AND DRIVER WERE IN SHOCK AND HAVE HAD ONGOING BACK PROBLEMS. THE PASSENGER NEEDED A METAL ROD IN THE BACK DUE TO THE FAILURE OF THE SEAT BELT. UPDATED 5/6/2015 *JS

AIR CONDITIONING FAILURE ON 1998 DODGE DURANGO. CHARGED WITH R134 WITH A LEAK DETECTION DYE. FOUND DYE POURING OUT BOTTOM OF HEATER CORE HOUSING. EVAPORATOR FAILURE AND WAS TOLD BY MY MECHANIC THAT THE EVAPORATOR IS MADE FROM REAL INEXPENSIVE "POP" METAL AND IS SUBJECT TO A HIGH FAILURE RATE ON THIS TYPE OF VEHICLE. QUOTED $900-1100 TO REMOVE DASHBOARD AND INSTALL NEW EVAPORATOR.*AK

I PURCHASED A 1998 DODGE DURANGO IN MARCH OF 1998. THE CAR WAS BRAND NEW WITH 3 MILES ON IT. THE CAR WAS EXCELLENT UNTIL ABOUT 52,000 MILES. 1ST REPAIR, WATER PUMP. AT ABOUT 56,000 TRANSMISSION REBUILD. AT ABOUT 61,000 HEATER CORE, AND POWER STEERING FLUID LEAKING. AT 77,000 TRANSMISSION REBUILD AGAIN. AT ABOUT 80,000 MILES, STEERING WHEEL STARTED TO STIFFEN UP AND VERY DIFFICULT TO TURN WHEEL THEY TOLD ME I NEEDED A NEW RACK AND PINION. DURANGOS DO NOT HAVE RACK AND PINIONS, THEY HAVE GEAR BOXES. AT ABOUT 94,000 TRANSMISSION REBUILD. AT 106,000 TRASNMISSION REBUILD AND INSTALLED A TRANSMISSION COOLER THIS TIME AROUND ALONG WITH AN AFTERMARKET TRANSMISSION GAUGE WHICH TELLS ME THE TEMP OF THE TRANS(PRICE WAS $125.00 FOR GAUGE AND WIRING). CALLED DODGE WAS LIKE TALKING TO MY DOG, THEY SAID THAT IT WASN'T THEIR PROBLEM. I SWORE TO ALL MY FRIENDS AND RELATIVES THAT THE DAY I BUY ANOTHER CHRYSLER IS THE DAY I EAT S**T!!! DODGE CARS AND TRUCKS SUCK, THEIR CUSTOMER SERVICE IS CRAP AND I HAD TO SPEND MONEY $$$ OUT OF MY OWN POCKET FOR REPAIRS ALONE ALMOST $9,500.00, OUT OF WHICH CHRYSLER KEPT SAYING ITS NOT OUR PROBLEM. YOU KNOW WHEN ITS THEIR PROBLEM, WHEN THEY SCREW WITH SOMEONE WHO ISN'T JUST JOE SCHMOE WALKING IN TO BUY A CAR. SOMEONE WITH A DEGREE IN LAW SO THAT THEY CAN ROYALLY GE SMACKED IN THE FACE AND HELP ALL THE OTHER UNFORTUNATE ONES WHO ARE STUCK WITH DODGE SUCKS (TRUCKS). WHOEVER WANTS TO BUY A DODGE, BE PREPARED FOR A RUDE AWAKENING. THEY ARE GOING TO RAPE YOU! *AK

TL*THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS RUST UNDER THE FRONT BUMPER ON THE DRIVER SIDE, RIGHT DOOR ON THE PASSENGER SIDE AND UNDER THE REAR HATCH. THERE WAS SLIGHT RUST WHEN THE VEHICLE WAS PURCHASED BUT HAD SINCE SPREAD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD THE MOTOR REPLACED SO THE MILEAGE WAS UNAVAILABLE.

WHILE VEHICLE BEING INSPECTED UPPER BALL JOINTS FELL OFF. NO INJURIES REPORTED. *AK BRAKES WERE PULSATING WHEN VEHICLE TRYING TO STOP. IT WAS FOUND THAT ROTORS WERE OUT OF ROUND. DEALER REPLACED ROTORS. VEHICLE DOESN'T START OCCASIONALLY AFTER BEING DRIVEN FOR A SHORT TIME. NO FAULTS ON TEST FOUND; THEREFORE, DEALER COULDN'T DUPLICATE PROBLEM. IN ADDITION, MOLDING ON WINDOWS, DOORS, AND BUMPER. *LA