RoadVitals

2009 Dodge Durango Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 14, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Dodge Durango, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags323.1%
  • Fuel system215.4%
  • Electrical215.4%
  • Suspension17.7%
  • Brakes17.7%
  • Interior & seats17.7%
  • Powertrain (other)17.7%
  • Steering17.7%
  • Driver assistance17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

I TOOK MY CAR IN FOR A RECALL ON MY DRIVER'S SIDE AIRBAG. BEFORE THEY STARTED TO DO THE WORK THEY SAID THEY WERE NOT RESPONSIBLE FOR ANY DAMAGE TO MY CAR BECAUSE IT WAS AN OLDER MODEL. I AM VERY UPSET THAT I TOOK MY CAR IN FOR SAFETY REASONS AND THEY COULD DAMAGE MY CAR IN THE PROCESS! HOW UNFAIR ON THE PART OF THE CONSUMER TO MAKE THEM PAY FOR POSSIBLE DAMAGE WHEN THEY ARE TAKING THEIR CAR IN FOR SAFETY REASONS! AND DODGE DOESN'T BELIEVE IN THE INTEGRITY OF THEIR OWN PRODUCT AT THE SAME TIME! THIS NEEDS TO BE ADDRESSED BY THE NHTSA!

NHTSA ID 10949078 · filed Feb 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID 10946145 · filed Jan 18, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE FUEL TANK WOULD NOT FILL UP PROPERLY. THE CONTACT STATED THAT IT TOOK 45 MINUTES FOR THE FUEL TANK TO BECOME FILLED. THE VEHICLE WAS DIAGNOSED AS HAVING A SCREEN INSIDE THE FUEL TANK THAT WAS FILLED WITH PARTICLES, WHICH BLOCKED THE FUEL FROM ENTERING THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE GAS TANK RUSTED, DUE TO THE GAS LEAK. UPDATED 10/04/16. *JB

NHTSA ID 10887858 · filed Jul 22, 2016

WHILE FILLING VEHICLE WITH GASOLINE THE TANK OVERFLOWED WHEN THE PUMP CLICKED OFF. GASOLINE RAN DOWN THE SIDE OF THE TRUCK AND ONTO THE GROUND. HAS NOW HAPPENED SEVERAL TIMES, SAME ISSUE AS FOUND IN EARLIER MODEL GEN 2 DURANGO'S. *TR

NHTSA ID 10508405 · filed Apr 16, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE DRIVER'S SEAT WAS ENGULFED IN FLAMES. THE ENTIRE DOOR PANEL WAS MELTED. THE CONTACT EXTINGUISHED THE FIRE. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO PERFORM A BRIEF INSPECTION OF THE VEHICLE. THE INSPECTOR STATED THAT THE FIRE UNDOUBTEDLY ORIGINATED FROM THE DRIVER'S SEAT MOTOR CONTROL SWITCH, WHICH MOVES THE SEAT. THE CHRYSLER ENGINEERS REVIEWED THE INSPECTOR'S REPORT AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE YEAR OF THE VEHICLE AND THE NUMBER OF YEARS THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

NHTSA ID 10631938 · filed Sep 9, 2014

THE MOTHER OF MY CHILD OWNS A 2009 DODGE DURANGO THIS IS A NICE TRUCK BUT HAS SOME ISUES RACING IDLE TODAY IT STALLED AT 70 MILES MPH ON THE HIGHWAY BAD GAS MILIEGE I HAVE DONE SOME RESEARCH ABOUT IT FOUND THEIR IS AN ISUE WITH EITHER ELECTRICAL OR THROTTLE BODY CLEANING. I READ COMPLAINTS ALL OVER NOBODY OR NOTHING TAKES CARE OF IT SHE ALSO HAD AN ACCIDENT WITH THE TRUCK BECAUSE AT STOP LIGHT SHE SAID THE TRUCK IDLE RACED TO FOUR THOUSAND RPM AND TOOK OF ON ITS OWN HIT FIVE CARS BEFORE IT STOPED. HER FOOT WASENT EVEN NEAR GAS PEDAL I REALLY THINK ITS TIME TO DO SOMETHING ABOUT IT BEFORE SOMEONE IS KILLED

NHTSA ID 10510512 · filed May 3, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

THE TRUCK SUSPENSION SQUEAKS REALLY BAD AND NO OTHER VEHICLES I KNOW DOES THAT

NHTSA ID 10767571 · filed Sep 22, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

BRAKE BOOSTER WHEN THE WEATHER IS COLD, THERE IS A LOUD CLICK AT THE BRAKE PEDAL, FOLLOWED BY AN AIR PUMP SKINS AT THE FIREWALL WHEN CAR COMES TO A STOP. SOMETIMES THE BRAKE USE IS DEFINITELY REDUCED.

NHTSA ID 11079060 · filed Mar 14, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE DRIVER'S SEAT WAS ENGULFED IN FLAMES. THE ENTIRE DOOR PANEL WAS MELTED. THE CONTACT EXTINGUISHED THE FIRE. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO PERFORM A BRIEF INSPECTION OF THE VEHICLE. THE INSPECTOR STATED THAT THE FIRE UNDOUBTEDLY ORIGINATED FROM THE DRIVER'S SEAT MOTOR CONTROL SWITCH, WHICH MOVES THE SEAT. THE CHRYSLER ENGINEERS REVIEWED THE INSPECTOR'S REPORT AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE YEAR OF THE VEHICLE AND THE NUMBER OF YEARS THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

NHTSA ID 10631938 · filed Sep 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DEVELOPED AN OIL LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE TRANSMISSION OIL COOLER FAILED. THE MECHANIC TRIED TO ORDER THE PART, BUT IT WAS ON BACK ORDER BECAUSE THIS HAD BEEN A WIDE SPREAD ISSUE. THE MANUFACTURER STATED THAT THEY WOULD SEND THE PART ONCE IT BECAME AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,527.

NHTSA ID 10723234 · filed Jun 3, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

OVER THE YEARS , MY VEHICLE AD LOST TEMPORARY STEERING CONTROL WHENEVER I AM MAKING A RIGHT TURN ONTO A STREET AND THERE IS STANDING WATER. THIS HAS HAPPENED AROUND FIVE TIMES WITHIN THE LAST THREE TO FOUR YEARS.I KEEP MY FOOT IN THE GAS AN STEERING CONTROL WOULD RETURN . *TR

NHTSA ID 10644124 · filed Oct 12, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL*THE CONTACT OWNS A 2009 DODGE DURANGO HYBRID. THE CONTACT TURNED THE VEHICLE ON AND ONCE THEY PUT THE VEHICLE INTO PARK, THE VEHICLE ACCELERATED. THE INSTRUCTIONS STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO DRIVE WITHOUT THE BRAKES BEING PRESSED. THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO WAS ONLY ABLE TO CONTROL THE STEERING WHEEL WITH MINIMAL ABILITY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO THE GARAGE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD BE INSPECTED BY AN ENGINEER, BUT THAT HAD NOT HAPPENED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

NHTSA ID 10368560 · filed Dec 1, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .