RoadVitals

2009 Dodge Durango

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 18V021000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 14, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 9, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2009 Dodge Durango, most frequently naming the airbags, fuel system and electrical categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 58 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags323.1%
  • Fuel system215.4%
  • Electrical215.4%
  • Suspension17.7%
  • Brakes17.7%
  • Interior & seats17.7%
  • Powertrain (other)17.7%
  • Steering17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V021000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
328,177 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Chrysler (FCA US LLC)Manufacturer number U03View on NHTSA.gov
16V947000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Dec 22, 2016
12,691 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler has notified owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began January 11, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S92. Note: This recall covers vehicles that were accidentally excluded from recall 15V-313.
Chrysler (FCA US LLC)Manufacturer number S92View on NHTSA.gov
16V352000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

May 24, 2016
4,648,270 units potentially affected
The defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
The risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC)Manufacturer number S43View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 14, 2018

BRAKE BOOSTER WHEN THE WEATHER IS COLD, THERE IS A LOUD CLICK AT THE BRAKE PEDAL, FOLLOWED BY AN AIR PUMP SKINS AT THE FIREWALL WHEN CAR COMES TO A STOP. SOMETIMES THE BRAKE USE IS DEFINITELY REDUCED.

NHTSA ID
11079060
Incident
Mar 6, 2018
Mileage
28,500 mi
Airbags
Filed Feb 2, 2017

I TOOK MY CAR IN FOR A RECALL ON MY DRIVER'S SIDE AIRBAG. BEFORE THEY STARTED TO DO THE WORK THEY SAID THEY WERE NOT RESPONSIBLE FOR ANY DAMAGE TO MY CAR BECAUSE IT WAS AN OLDER MODEL. I AM VERY UPSET THAT I TOOK MY CAR IN FOR SAFETY REASONS AND THEY COULD DAMAGE MY CAR IN THE PROCESS! HOW UNFAIR ON THE PART OF THE CONSUMER TO MAKE THEM PAY FOR POSSIBLE DAMAGE WHEN THEY ARE TAKING THEIR CAR IN FOR SAFETY REASONS! AND DODGE DOESN'T BELIEVE IN THE INTEGRITY OF THEIR OWN PRODUCT AT THE SAME TIME! THIS NEEDS TO BE ADDRESSED BY THE NHTSA!

NHTSA ID
10949078
Incident
Feb 2, 2017
Airbags
Filed Jan 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10946145
Incident
Jan 18, 2017
Airbags
Filed Sep 21, 2016

TAKATA RECALL, TAKING MUCH TOO LONG TO FIX OR GET PARTS. NOW THAT TAKATA HAS FILED BANKRUPTCY, I QUESTION WHETHER I'LL EVER SEE MY RECALL COMPLETED. I WANT OUT OF THIS POTENTIAL DEATH TRAP BUT CAN'T TRADE OR SELL UNTIL RECALL IS COMPLETE, I'M LOOSING MONEY EVERY DAY I HAVE TO KEEP DRIVING IT. HELP, I WANT SOME KIND OF COMPENSATION. WHO DO I NEED TO TALK TO TO GET SOME ACTION ON THIS MATTER?

NHTSA ID
10908472
Incident
Sep 8, 2008
Fuel system
Filed Jul 22, 2016

TL* THE CONTACT OWNS A 2009 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE FUEL TANK WOULD NOT FILL UP PROPERLY. THE CONTACT STATED THAT IT TOOK 45 MINUTES FOR THE FUEL TANK TO BECOME FILLED. THE VEHICLE WAS DIAGNOSED AS HAVING A SCREEN INSIDE THE FUEL TANK THAT WAS FILLED WITH PARTICLES, WHICH BLOCKED THE FUEL FROM ENTERING THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE GAS TANK RUSTED, DUE TO THE GAS LEAK. UPDATED 10/04/16. *JB

NHTSA ID
10887858
Incident
Jul 21, 2016
Mileage
65,000 mi
Suspension
Filed Sep 22, 2015

THE TRUCK SUSPENSION SQUEAKS REALLY BAD AND NO OTHER VEHICLES I KNOW DOES THAT

NHTSA ID
10767571
Incident
Oct 1, 2014
Powertrain (other)
Filed Jun 3, 2015

TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DEVELOPED AN OIL LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE TRANSMISSION OIL COOLER FAILED. THE MECHANIC TRIED TO ORDER THE PART, BUT IT WAS ON BACK ORDER BECAUSE THIS HAD BEEN A WIDE SPREAD ISSUE. THE MANUFACTURER STATED THAT THEY WOULD SEND THE PART ONCE IT BECAME AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,527.

NHTSA ID
10723234
Incident
Jun 2, 2015
Mileage
88,527 mi
Steering
Filed Oct 12, 2014

OVER THE YEARS , MY VEHICLE AD LOST TEMPORARY STEERING CONTROL WHENEVER I AM MAKING A RIGHT TURN ONTO A STREET AND THERE IS STANDING WATER. THIS HAS HAPPENED AROUND FIVE TIMES WITHIN THE LAST THREE TO FOUR YEARS.I KEEP MY FOOT IN THE GAS AN STEERING CONTROL WOULD RETURN . *TR

NHTSA ID
10644124
Incident
Sep 17, 2014
Mileage
40,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100645

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

104087

ACTUATOR - A/C AND HEATER

103954

ACTUATOR - A/C AND HEATER

101232

POWER TRAIN

Plate - Planetary

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Durango by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026100044.2
2025700
2024120038.4
2023271056.6
2022556060.1
20211877061.4
2020542165.3
20191414161.2
20182295261.0
20172102260.3
20161603262.6
20155024465.1
201478111765.3
201364011565.8
201263710562.2
20117978564.2
2010000
2009Viewing124156.2
2008972150.2
20071914460.1
200685110761.1
20051,56791060.0
20041,1149965.8
20033396564.1
20024236564.0
20016657564.9
20001,0754464.0
19991,9675359.3
19989656359.7
1997422

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.