1999 Dodge Durango

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Steel Brake lines burst. The Steel lines are all rusted and corroded. Even the factory replacement pieces corroded again. This happened 2 times and even when I replaced them with original factory pieces ,it happened again .this can't be a coincidence.

NHTSA ID

11463158

Incident

Apr 28, 2022

PHANTOM MISFIRE CAN DROP ENGINE RPM AND STALL. EVERY POSSIBLE SENSOR REPLACED. FUEL PUMP, INJECTORS REPLACED. ENTIRE IGNITION SYSTEM REPLACED. THERE HAS NEVER BEEN A CHECK ENGINE LIGHT AND WHILE THE PHANTOM MISFIRE HAPPENS A PROFESSIONAL CODE READER SHOWS NO MISFIRE AND NO HISTORY OF EVENTS. CAN HAPPEN AT ANYTIME, ANY SPEED. AT SLOWER SPEED THE ENGINE WILL CUT OFF WHILE DRIVING CAUSING A DANGEROUS PROBLEM WITH LOSS OF STEERING AND BRAKE HYDRAULICS. CONDITION HAS BEEN HAPPENING FOR OVER FIVE YEARS AND I'M INTO THIS DEMON FOR THOUSANDS OF DOLLARS.

NHTSA ID

11362829

Incident

Oct 5, 2020

Mileage

113,000 mi

TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE APPROACHING A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART WITH THE GEAR SHIFTER EITHER IN PARK OR NEUTRAL HOWEVER, ONCE THE GEAR SHIFTER WAS SHIFTED INTO DRIVE, THE VEHICLE STALLED AGAIN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE 249,000.

NHTSA ID

11329114

Incident

Dec 15, 2019

Mileage

249,000 mi

HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11286786

Incident

Dec 3, 2019

Mileage

22,300 mi

THE VEHICLE LOSES ALL POWER AND WONT START AND ON THE ODOMETER IT SAY NO BUS BUT U WAIT A FEW MINUTES SOMETIMES UP TO FIFTEEN MINUTES IT WILL RESTART BUT NO CODES COME UP WITH THE ODB2

NHTSA ID

11280967

Incident

Nov 15, 2019

Mileage

108,000 mi

WHEN OUTSIDE TEMPERATURE GOES BEYOND 80 DEGREES FAHRENHEIT, WHILE IN MOTION, THE COMPUTER HAS SHUT OFF THE ENGINE MULTIPLE TIMES AND A CODE SAYING NO BUS IS DISPLAYED IN THE DASH FOR A FEW SECONDS. IT HAS HAPPENED TO ME GOING 70 MPH. IT HAS HAPPENED GOING 45 MPH AND AS LOW AS 20 MPH. ALL I HAVE TO DO IS PULL OVER AND LET THE COMPUTER COOL OFF AND IT TURNS ON AGAIN. THIS IS VERY DANGEROUS AS POWER STEERING SHUTS OFF AND BRAKES BECOME VERY HARD. I HAVE A GREAT CAR IN THE WINTER. IN THE SUMMER IT'S A DEATH TRAP THAT CAN SHUT OFF ENGINE, POWER STEERING AND BRAKES IN THE MIDDLE OF THE FREEWAY. CHECK YOUTUBE AND GOOGLE FOR "DODGE DURANGO NO BUS" AND YOU WILL FIND THIS IS A MAJOR ISSUE WITH THE COMPUTER.

NHTSA ID

11258585

Incident

Sep 15, 2019

Mileage

212,000 mi

MAKONG TURNS, THE OIL PRESSURE PLUMMETS. WHEEL SPEED SENSORS ARE CAUSING THE DASH LIGHT TO STAY ON. BEEN THROUGH 2 NEW PCM COMPUTERS. SPARK PLUGS FOUL OUT TOO EASY. BATTERY TEMP SENSOR NEEDS TO BE BEEFED UP. FACTORY ANTI THEFT SYSTEM STOPPED WORKING. THERE IS A SHORT SOMEWHERE. THIS DURANGO HAS DIED WHILE IN MOTION TOO. SCARY.

NHTSA ID

11240197

Incident

Jul 20, 2019

Mileage

185,000 mi

TL-THE CONTACT OWNS A 1999 DODGE DURANGO. VEHICLE LOST POWER. NEARLY STRANDED AND CONCERNED ABOUT BEING INJURED OR KILLED DUE TO VEHICLE LOSING ELECTRICAL POWER NO ELECTRICAL POWER IN VEHICLE; ENGINE CONTROL MODULE OVERHEATED WHILE DRIVING AT 55 MPH, WITHOUT WARNING THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS RESTARTED AND DRIVEN FOR APPROXIMATELY ONE MILE BEFORE THE VEHICLE LOST ELECTRICAL POWER ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC CODE READER STATED NO BUSS. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE OVERHEATED DUE TO ITS PLACEMENT IN PROXIMITY TO THE EXHAUST MANIFOLD. ADDITIONALLY, THE CONTACT STATED THAT THE NUT ON THE STEERING WHEEL KNUCKLE WAS STRIPPED WHICH CAUSED THE STEERING TO BE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND SEVERAL UNKNOWN DEALERS WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WOULD BE NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. PIIR = Y. AH *BF CONSUMER STATED EMC BRAIN OVERHEATS IN THE ENGINE COMPARTMENT. STEERING KNUCKLE STRIPS OUT, TIE ROD ENDS, MANIFOLD BOLTS, AND BALL JOINTS. CHECK ATTACHMENT EXCEEDS 2000 CHARACTERS. *JB

NHTSA ID

11207843

Incident

May 13, 2019

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the airbag circuit.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.