RoadVitals

2021 Dodge Durango

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
187
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jun 13, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
5 injuries, 0 deaths reported

Overview

Our database contains 187 NHTSA owner-reported complaints for the 2021 Dodge Durango, most frequently naming the exterior lighting, electrical and engine categories. 7 safety recalls have been issued covering this model year; and 555 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V436000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Jun 13, 2024
1,033,433 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC)Manufacturer number 66B, 79BView on NHTSA.gov
23V115000

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Feb 23, 2023
139,019 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
The risk: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
Chrysler (FCA US, LLC)Manufacturer number 20AView on NHTSA.gov
22V284000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Apr 28, 2022
1,308 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
The risk: An unexpected loss of drive power increases the risk of a crash.
The remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Chrysler (FCA US, LLC)Manufacturer number Z31View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 187
Engine
Filed Aug 5, 2026

Started having problems with the engine losing power and sputtering was told by a repair shop that the engine needs replaced it has been sitting since

NHTSA ID
11755126
Incident
Mar 18, 2026
Exterior lighting
Filed Jul 31, 2026

Drivers side daytime running lights out. I’ve noticed about a dozen more dodge durangos running lights are also out. Seems to be a manufactured problem. A lot of forums and conversations on Reddit complaining of the same. It cost about 500 dollars to replace the headlight and takes all day due to dismantling the whole front bimper and plastic components to get access. A really bad design

NHTSA ID
11754067
Incident
Mar 1, 2026
Filed Jul 13, 2026

The component that failed is the rear spoiler of the Durango. There is already a recall in place. The vehicle was inspected a few years ago and passed. Then, the issue happened where it fell off while driving, damaging the back hatch of the Durango. After speaking with the dealership, they refused to fix the problem because they stated they already checked the recall and it passed. But it's still a recall. And it fell off while I was driving almost damaging the vehicle behind me. In causing serious accident

NHTSA ID
11750152
Incident
Jul 13, 2026
Fuel system
Filed Jul 12, 2026

My fuel pump went out without codes. My car stalled out on a highway while I was going 65 miles an hour with my baby in my car , and would not crank back up or go into neutral . No , it has not been to dealer it is broke down and I had to have it towed home. My husband is a mechanic and has thoroughly inspected all components, the fuel pump went out . No. This is a common problem in 2021 dodges and challengers . This is very dangerous for drivers on the highway . This issue should be fixed .

NHTSA ID
11749878
Incident
Jul 4, 2026
Filed Jul 7, 2026
Fire reported

The vehicle had been parked and unused for approximately 24 hours. We drove it home after staying elsewhere overnight and arrived home about one hour before the incident. About an hour after parking, I asked my fiancé to retrieve our belongings from inside the vehicle. He immediately noticed smoke filling the interior of the vehicle. I opened the hood to try to determine where the smoke was coming from but did not see any visible fire. As I continued looking for the source of the smoke, the vehicle suddenly caught fire. Within approximately 10 minutes, the fire spread rapidly, completely destroying the vehicle and reducing it to a total loss. The flames then spread to my home, causing part of the house to catch fire. Thankfully, we discovered the smoke when we did. Had it gone unnoticed for even a short time longer, our entire house could have caught fire. Firefighters arrived just as the fire began spreading to the house and were able to prevent further damage. Thankfully, no one was injured.

NHTSA ID
11748841
Incident
Jun 19, 2026
Airbags
Filed Jul 2, 2026
Crash reported2 injuries reported

The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the air bags failed to deploy. There were no warning lights illuminated after the crash. The driver’s head struck the steering wheel and sustained headaches and a swollen nose. The front seat passenger struck their head and had headaches. The driver did not seek medical assistance, and it was unknown whether the front passenger seat occupant had sought medical assistance. A Police report was filed. The vehicle was towed to an unknown location by the insurance company, pending an evaluation. The dealer and the manufacturer were not yet contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 7,700.

NHTSA ID
11747956
Incident
Jun 28, 2026
Mileage
7,700 mi
ElectricalExterior lighting
Filed Jun 26, 2026

Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the LED Lights.

NHTSA ID
11746753
Incident
Apr 14, 2026
Exterior lighting
Filed May 29, 2026

DAYTIME RUNNING LIGHTS WORKS INTERMITTENTLY. VEHICLE ONLY HAS 44,000 MILES

NHTSA ID
11740803
Incident
May 4, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

113803

ELECTRICAL SYSTEM; ENGINE

HOSE AND TUBE - HEATER SUPPLY AND RETURN

08-294-26

ELECTRICAL SYSTEM

Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.

14-007-26

FUEL/PROPULSION SYSTEM

Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.

9100833 REV1

FUEL/PROPULSION SYSTEM

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

9100857

FUEL/PROPULSION SYSTEM

Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021-2022MY WK & 2021-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14-004-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.

08-256-26

ELECTRICAL SYSTEM

Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Durango by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026100044.2
2025700—
2024120038.4
2023271056.6
2022556060.1
2021Viewing1877061.4
2020542165.3
20191414161.2
20182295261.0
20172102260.3
20161603262.6
20155024465.1
201478111765.3
201364011565.8
201263710562.2
20117978564.2
2010000—
2009124156.2
2008972150.2
20071914460.1
200685110761.1
20051,56791060.0
20041,1149965.8
20033396564.1
20024236564.0
20016657564.9
20001,0754464.0
19991,9675359.3
19989656359.7
1997422—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.