RoadVitals

2003 Dodge Durango

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
339
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Oct 20, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
5
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
47
28 injuries, 0 deaths reported

Overview

Our database contains 339 NHTSA owner-reported complaints for the 2003 Dodge Durango, most frequently naming the suspension, electrical and engine categories. 6 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 50 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:FRONT:HUB

Oct 20, 2008
2,805 units potentially affected
The defect: SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
The risk: IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
The remedy: SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
SKF USA, INC.View on NHTSA.gov

ELECTRICAL SYSTEM

Sep 7, 2006
35,103 units potentially affected
The defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
The risk: THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
The remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number F42View on NHTSA.gov

ENGINE AND ENGINE COOLING

Mar 15, 2006
44,386 units potentially affected
The defect: CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
The risk: A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
The remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
K&N ENGINEERING, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA06011ClosedEngineering Analysis

VEHICLE UNDER-SEAT FIRE

Opened Jun 19, 2006
Closed Sep 22, 2006

DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.

ELECTRICAL SYSTEM
PE06008ClosedPreliminary Evaluation

FIRE UNDER THE DRIVER'S SEAT

Opened Feb 2, 2006
Closed Jun 19, 2006

ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASHLed to recall 06V339000
EA03023ClosedEngineering Analysis

UPPER BALL JOINT SEPARATION

Opened Nov 19, 2003
Closed Feb 11, 2005

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

SUSPENSIONLed to recall 04V596000
PE03032ClosedPreliminary Evaluation

FRONT SUSP. UPPER BALL JOINT FAILURE

Opened Jul 16, 2003
Closed Nov 19, 2003

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

SUSPENSION:FRONT

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Jul 18, 2026

The seatbelt is locking up and won't pull out for the driver and the front passenger.

NHTSA ID
11751252
Incident
Jul 14, 2026
Body & structureEngineExterior lighting
Filed Jul 14, 2025

The obd reader on my 2003 Durango brings up code for central timing module and eeprm checksum error were the safety recall is in order but the vin number is not in the list of recall. It has all the specification of recall but vin number isn't in the list of recalls. I'm driving around in a unsafe vehicle due to manufacturing error that my vin number is the only thing why they won't fix it. Why do they not care if I kill myself or others from this that the recall is

NHTSA ID
11673302
Incident
Jul 14, 2025
Filed Jul 23, 2024

Clogged or leaking A/C drain hose. This hose is responsible for draining condensation from the A/C evaporator, the condensation pools in large quantity on the passenger floorboard. This constitute a hazard for the electrical systems near it and a risk of corrosion not to mention potential toxic mold and basically the car self flooding. A few videos document the issue and it is due to bad design where the drain hose is oriented upward and/or the seal blocking water from penetrating the passenger cabin is cracked or falls away in time. Cars from 20+ years ago like my Dodge Durango would certainly experience a degradation of such a seal. The seal itself is very difficult to get to but the issue is pressing. This is an example of a video documenting the issue where the narrator describes this as bad design. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11603935
Incident
Jul 1, 2024
Electrical
Filed Mar 14, 2022

The contact owns a 2003 Dodge Durango. The contact stated that the battery had been replaced after being drained due to an unknown electrical failure. The contact stated that while the vehicle was parked, the alarm would inadvertently sound while the vehicle was turned off. Additionally, the lights would flash on and off intermittently. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that she was able to restart the vehicle however, the vehicle would only restart while in Neutral. The local dealer was notified of the failure and informed the contact that the vehicle would be an out of pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

NHTSA ID
11456631
Incident
Oct 1, 2021
Mileage
110,000 mi
Powertrain (other)
Filed Dec 10, 2020

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2003 DODGE DURANGO. THE CONTACT STATE THAT WHILE HIS MOTHER WAS DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITHOUT WARNING TEMPORARILY AND THEN RETURNED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 867-5907) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

NHTSA ID
11382937
Incident
Nov 18, 2020
Mileage
160,000 mi
Electrical
Filed Dec 4, 2020

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED BACK TO THE RESIDENCE. THE LOCAL DEALER ST. LOUIS AUTO SALES LOCATED AT 2727 DELMAR BLVD, ST. LOUIS, MO 63103, WAS CONTACTED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 226,000.

NHTSA ID
11377928
Incident
Dec 4, 2020
Mileage
226,000 mi
EngineFuel systemOther / unspecified
Filed Jul 28, 2020

HELLO YESTERDAY I LEFT WORK WASN'T IN MY TRUCK FOR 5 MINUTES AND IT STARTED SMOKING WHITE SMOKE CAME OUT AND I SEEN ANTIFREEZE SPRAY EVERYWHERE I DON'T KNOW IF THE ENGINE LOCKED ON ME OR THE HEAD GASKET IS BLOWN EITHER WAY WHAT CAN I DO ABOUT THIS ALSO BEFORE THIS HAPPENED WHEN IT RAINS MY TRUCK WILL SPIN IT SCARED THE HELL OUT OF ME WHEN I WAS DRIVING TO WORK BUT THIS ONLY HAPPENS WHEN IT RAINS THE TIRES LOOK GOOD

NHTSA ID
11341817
Incident
Jul 27, 2020
Mileage
11,400 mi
Body & structureBrakesOther / unspecified
Filed Apr 24, 2020

THE DRIVERS SIDE WHEEL, HUB ASSEMBLY AXLE BEARING FRONT SUSPENSION BROKE OFF. COMPLETELY BROKE OFF. EXTREMELY DANGEROUS AND SERIOUSLY DANAGED

NHTSA ID
11322213
Incident
Apr 23, 2020
Mileage
157,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100645

Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

101232

POWER TRAIN

Plate - Planetary

9001784

EQUIPMENT

Mechanical rocker arm, intake, 1.7 ratio.

9001784

POWER TRAIN

Mechanical rocker arm, intake, 1.7 ratio.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Durango by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026100044.2
2025700
2024120038.4
2023271056.6
2022556060.1
20211877061.4
2020542165.3
20191414161.2
20182295261.0
20172102260.3
20161603262.6
20155024465.1
201478111765.3
201364011565.8
201263710562.2
20117978564.2
2010000
2009124156.2
2008972150.2
20071914460.1
200685110761.1
20051,56791060.0
20041,1149965.8
2003Viewing3396564.1
20024236564.0
20016657564.9
20001,0754464.0
19991,9675359.3
19989656359.7
1997422

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.