SUSPENSION:FRONT:HUB
2003 Dodge Durango
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 339 NHTSA owner-reported complaints for the 2003 Dodge Durango, most frequently naming the suspension, electrical and engine categories. 6 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 50 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2012 | 1 | 256 |
| Jul 2012 | 4 | 260 |
| Aug 2012 | 4 | 264 |
| Sep 2012 | 1 | 265 |
| Oct 2012 | 1 | 266 |
| Nov 2012 | 1 | 267 |
| Jan 2013 | 1 | 268 |
| Feb 2013 | 2 | 270 |
| Mar 2013 | 1 | 271 |
| May 2013 | 1 | 272 |
| Jun 2013 | 2 | 274 |
| Jul 2013 | 1 | 275 |
| Aug 2013 | 2 | 277 |
| Sep 2013 | 2 | 279 |
| Oct 2013 | 1 | 280 |
| Nov 2013 | 1 | 281 |
| Jan 2014 | 2 | 283 |
| Feb 2014 | 1 | 284 |
| Mar 2014 | 1 | 285 |
| Apr 2014 | 1 | 286 |
| May 2014 | 1 | 287 |
| Jun 2014 | 2 | 289 |
| Aug 2014 | 1 | 290 |
| Oct 2014 | 2 | 292 |
| Nov 2014 | 2 | 294 |
| Dec 2014 | 2 | 296 |
| Jan 2015 | 1 | 297 |
| Feb 2015 | 1 | 298 |
| Apr 2015 | 2 | 300 |
| Jul 2015 | 1 | 301 |
| Aug 2015 | 1 | 302 |
| Oct 2015 | 3 | 305 |
| Dec 2015 | 1 | 306 |
| Jan 2016 | 3 | 309 |
| Mar 2016 | 1 | 310 |
| May 2016 | 1 | 311 |
| Jun 2016 | 1 | 312 |
| Jul 2016 | 1 | 313 |
| Aug 2016 | 2 | 315 |
| Sep 2016 | 1 | 316 |
| Oct 2016 | 2 | 318 |
| Nov 2016 | 1 | 319 |
| Jan 2017 | 1 | 320 |
| Apr 2017 | 1 | 321 |
| May 2017 | 2 | 323 |
| Jul 2017 | 1 | 324 |
| Jan 2018 | 1 | 325 |
| Mar 2018 | 1 | 326 |
| Jun 2018 | 1 | 327 |
| Nov 2018 | 1 | 328 |
| Nov 2019 | 1 | 329 |
| Dec 2019 | 1 | 330 |
| Jan 2020 | 1 | 331 |
| Apr 2020 | 1 | 332 |
| Jul 2020 | 1 | 333 |
| Dec 2020 | 2 | 335 |
| Mar 2022 | 1 | 336 |
| Jul 2024 | 1 | 337 |
| Jul 2025 | 1 | 338 |
| Jul 2026 | 1 | 339 |
What owners report
Complaints grouped by the component NHTSA recorded
- Suspension9120.0%
- Electrical5912.9%
- Engine5211.4%
- Exterior lighting398.6%
- Brakes337.2%
- Visibility245.3%
- Interior & seats235.0%
- Other / unspecified235.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM
ENGINE AND ENGINE COOLING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
VEHICLE UNDER-SEAT FIRE
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
FIRE UNDER THE DRIVER'S SEAT
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
UPPER BALL JOINT SEPARATION
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
FRONT SUSP. UPPER BALL JOINT FAILURE
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The seatbelt is locking up and won't pull out for the driver and the front passenger.
- NHTSA ID
- 11751252
- Incident
- Jul 14, 2026
The obd reader on my 2003 Durango brings up code for central timing module and eeprm checksum error were the safety recall is in order but the vin number is not in the list of recall. It has all the specification of recall but vin number isn't in the list of recalls. I'm driving around in a unsafe vehicle due to manufacturing error that my vin number is the only thing why they won't fix it. Why do they not care if I kill myself or others from this that the recall is
- NHTSA ID
- 11673302
- Incident
- Jul 14, 2025
Clogged or leaking A/C drain hose. This hose is responsible for draining condensation from the A/C evaporator, the condensation pools in large quantity on the passenger floorboard. This constitute a hazard for the electrical systems near it and a risk of corrosion not to mention potential toxic mold and basically the car self flooding. A few videos document the issue and it is due to bad design where the drain hose is oriented upward and/or the seal blocking water from penetrating the passenger cabin is cracked or falls away in time. Cars from 20+ years ago like my Dodge Durango would certainly experience a degradation of such a seal. The seal itself is very difficult to get to but the issue is pressing. This is an example of a video documenting the issue where the narrator describes this as bad design. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11603935
- Incident
- Jul 1, 2024
The contact owns a 2003 Dodge Durango. The contact stated that the battery had been replaced after being drained due to an unknown electrical failure. The contact stated that while the vehicle was parked, the alarm would inadvertently sound while the vehicle was turned off. Additionally, the lights would flash on and off intermittently. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that she was able to restart the vehicle however, the vehicle would only restart while in Neutral. The local dealer was notified of the failure and informed the contact that the vehicle would be an out of pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
- NHTSA ID
- 11456631
- Incident
- Oct 1, 2021
- Mileage
- 110,000 mi
TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2003 DODGE DURANGO. THE CONTACT STATE THAT WHILE HIS MOTHER WAS DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITHOUT WARNING TEMPORARILY AND THEN RETURNED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 867-5907) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
- NHTSA ID
- 11382937
- Incident
- Nov 18, 2020
- Mileage
- 160,000 mi
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED BACK TO THE RESIDENCE. THE LOCAL DEALER ST. LOUIS AUTO SALES LOCATED AT 2727 DELMAR BLVD, ST. LOUIS, MO 63103, WAS CONTACTED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 226,000.
- NHTSA ID
- 11377928
- Incident
- Dec 4, 2020
- Mileage
- 226,000 mi
HELLO YESTERDAY I LEFT WORK WASN'T IN MY TRUCK FOR 5 MINUTES AND IT STARTED SMOKING WHITE SMOKE CAME OUT AND I SEEN ANTIFREEZE SPRAY EVERYWHERE I DON'T KNOW IF THE ENGINE LOCKED ON ME OR THE HEAD GASKET IS BLOWN EITHER WAY WHAT CAN I DO ABOUT THIS ALSO BEFORE THIS HAPPENED WHEN IT RAINS MY TRUCK WILL SPIN IT SCARED THE HELL OUT OF ME WHEN I WAS DRIVING TO WORK BUT THIS ONLY HAPPENS WHEN IT RAINS THE TIRES LOOK GOOD
- NHTSA ID
- 11341817
- Incident
- Jul 27, 2020
- Mileage
- 11,400 mi
THE DRIVERS SIDE WHEEL, HUB ASSEMBLY AXLE BEARING FRONT SUSPENSION BROKE OFF. COMPLETELY BROKE OFF. EXTREMELY DANGEROUS AND SERIOUSLY DANAGED
- NHTSA ID
- 11322213
- Incident
- Apr 23, 2020
- Mileage
- 157,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
POWER TRAIN
Plate - Planetary
EQUIPMENT
Mechanical rocker arm, intake, 1.7 ratio.
POWER TRAIN
Mechanical rocker arm, intake, 1.7 ratio.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 10 | 0 | 0 | 44.2 |
| 2025 | 7 | 0 | 0 | — |
| 2024 | 12 | 0 | 0 | 38.4 |
| 2023 | 27 | 1 | 0 | 56.6 |
| 2022 | 55 | 6 | 0 | 60.1 |
| 2021 | 187 | 7 | 0 | 61.4 |
| 2020 | 54 | 2 | 1 | 65.3 |
| 2019 | 141 | 4 | 1 | 61.2 |
| 2018 | 229 | 5 | 2 | 61.0 |
| 2017 | 210 | 2 | 2 | 60.3 |
| 2016 | 160 | 3 | 2 | 62.6 |
| 2015 | 502 | 4 | 4 | 65.1 |
| 2014 | 781 | 11 | 7 | 65.3 |
| 2013 | 640 | 11 | 5 | 65.8 |
| 2012 | 637 | 10 | 5 | 62.2 |
| 2011 | 797 | 8 | 5 | 64.2 |
| 2010 | 0 | 0 | 0 | — |
| 2009 | 12 | 4 | 1 | 56.2 |
| 2008 | 97 | 2 | 1 | 50.2 |
| 2007 | 191 | 4 | 4 | 60.1 |
| 2006 | 851 | 10 | 7 | 61.1 |
| 2005 | 1,567 | 9 | 10 | 60.0 |
| 2004 | 1,114 | 9 | 9 | 65.8 |
| 2003Viewing | 339 | 6 | 5 | 64.1 |
| 2002 | 423 | 6 | 5 | 64.0 |
| 2001 | 665 | 7 | 5 | 64.9 |
| 2000 | 1,075 | 4 | 4 | 64.0 |
| 1999 | 1,967 | 5 | 3 | 59.3 |
| 1998 | 965 | 6 | 3 | 59.7 |
| 1997 | 4 | 2 | 2 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.