Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2003 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 33, in the owner's own words
THE DRIVERS SIDE WHEEL, HUB ASSEMBLY AXLE BEARING FRONT SUSPENSION BROKE OFF. COMPLETELY BROKE OFF. EXTREMELY DANGEROUS AND SERIOUSLY DANAGED
HUB OR BALL JOINTS
I HAVE HAD 3 WRECKS . 2 I HIT DEER HEAD ON THE LAST, MY BRAKES FAILED STEERING FAILED AS I SKID AND I HIT A TREE IN FEB 2013. AT NO TIME DID MY AIRBAGS INFLATE. I WORE MY SEAT BELT ON ALL 3 OCCASIONS NOT INJURED EXCEPT LOWER BACK PAIN EVERY ONCE IN A WHILE. *TR
DRIVING HOME FROM NORTH CAROLINA TO NEW YORK, I-95, LEGAL SPEED LIMIT OF 65MPH, TRUCK SHUT OFF DISPLAYING "NO BUS" IN ODOMETER SCREEN. WAS ABLE TO PULL OVER SAFELY, THANK GOD, AND TURNED IGNITION OFF FOR A COUPLE OF SECONDS AND THAN RESTARTED TRUCK. THANKFULLY IT STARTED UP AND I WAS ABLE TO PROCEED ON MY WAY. THIS HAPPENED A FEW TIMES MORE WHILE ON MY TRIP TO NEW YORK. DRIVING LOCALLY DIDN'T ENCOUNTER ANY OTHER PROBLEMS. HAVE SCANNER AT HOME AS I'M A AUTO REPAIRMAN AT A NOVICE LEVEL, AND WAS SURPRISED THAT NOT ONE CODE WAS STORED IN THE COMPUTER. NONE OF THE FORUMS SEEM TO BE ABLE TO GIVE ME ANY INSIGHT AS TO WHAT CAUSED THIS PROBLEM AS NONE OF THE RECOMMENDED CHECKS PRODUCED ANY BAD TESTS. THIS IS A SERIOUS PROBLEM THAT SHOULD BE RECALLED AND FIX BY THE CHRYSLER CORP BEFORE SOMEONE GETS KILLED. *TR
I WAS HEARING NOISES COMING FROM THE REAR OF MY VEHICLE. TOOK IT TO A LOCAL DEALER THAT TOLD US THE ENTIRE REAR END NEEDED TO BE REBUILT. APPARENTLY THERE IS A DEFECT IN THE AXLES THAT MAKE THE PINIONED, DIFFERENTIALS AND AXLES TO GO BAD. PAID 3500.00 FOR THE REPAIRS TO TURN AROUND AND HAVE THE SAME THING HAPPEN JUST OVER A YEAR LATER. *TR
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT HE NOTICED A LEAK FROM THE BRAKE LINES. UPON FURTHER INSPECTION HE NOTICED CORROSION OF THE BRAKE LINES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL OF THE BRAKE LINES WERE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000. UPDATED 8/12/13 *CN THE CONSUMER STATED RUST RESISTANCE LINES WERE INSTALLED ON THE VEHICLE. UPDATED 09/05/13
MY FRONT BRAKES HAVE BEEN CHANGED TWICE, AND I ONLY HAVE 52,000 MILES ON IT. THE BRAKES ARE NOW SQUEAKING HORRIBLY, MIXED WITH A GRINDING NOISE. MY OTHER VEHICLE IS HEAVIER THAN THE DURANGO, HAS MORE MILEAGE, AND I HAVEN'T HAD TO CHANGE THE BRAKES ONCE. SOMETHING SEEMS WRONG WITH THE WEAR OF THE DURANGO BRAKES. *TR
VEHICLE HAS A BRAKE PULSATION AND HAD A BRAKE SQUEAK. THIS HAS BEEN GOING ON SINCE VEHICLE WAS PURCHASED IN 10-03. VEHICLE WAS RETURNED TO DEALERSHIP WHILE UNDER WARRANTY. THEY REPLACED THE BRAKE PADS AND RESURFACED THE ROTORS. THIS DID NOT ELIMINATE THE PULSATION BUT DID ELIMINATE THE SQUEAK. THE TRANSMISSION BANGS INTO GEAR AND HAS A LONG DELAY GOING FROM PARK INTO REVERSE. THIS IS AN ONGOING PROBLEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALER MORE THAN 10 TIMES. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS AFTER TELLING US THEY FELT SOMETHING BUT DID NOT KNOW WHAT IT WAS. ENGINE STALLS AND RUNS ROUGH. THIS IS INTERMITTENT AND DEALER COULD NOT DUPLICATE IT. I HAVE SPOKEN WITH SEVERAL TRANSMISSION SHOPS AND THEY HAVE STATED THAT THERE IS A FIX FOR THE TRANSMISSION PROBLEM. CHRYSLER WILL NOT PERFORM THE REPAIR. THEY DID AGREE TO INSTALL THE NECESSARY PARTS IF I PURCHASED THEM BUT THEN THIS WOULD VOID MY WARRANTY. AND WHY SHOULD I PAY FOR A REPAIR THAT SHOULD BE COVERED UNDER MY WARRANTY?? *JB
I HAVE A 2003 DODGE DURANGO IT GOES THROUGH ROTORS ABOUT EVERY 18000 MILES. *NM
I WENT TO RELEASE THE EMERGENCY BRAKE ON MY CAR AND THE HANDLE BROKE LOOSE FROM THE BRAKE MECHANISM. THE HANDLE WHICH IS HINGED TO THE DASH BOARD REMAINED HANGING FROM THE DASH BOARD. *NM
I CURRENTY OWN A 2003 DODGE DURANGO, WHICH I PURCHASED NEW IN NOV 2003. THIS VEHICLE HAS BEEN TROUBLE FROM DAY 1. I'VE HAD THE BRAKES REPLACE 3 TIMES, DUE TO PULSATING AND PULLING FROM THE FRONT END. IT HAS BEEN IN THE SHOP TWICE FOR CLICKING & POPPING NOISES COMING FROM THE FRONT END WHICH DEALER CLAIMED ON BOTH OCCASSIONS THEY COULD NOT FIND. DEALER KEEPS STATING NORMAL WEAR AND TEAR, WHEN IT COMES TO BRAKES WHICH I DON'T COMPREHEND SINCE I'VE OWNED NEW VEH BEFORE AND HAVE NEVER HAD TO REPLACE THE BRAKES 3 TIMES WITHIN A YEAR. I'VE PAID FOR 2 HIGH SPEED WHEEL BALANCES, AND THE DEALER HAD THE NERVE TO THREATEN ME WITH THE FACT THAT IF VEHICLE WAS RETURNED AGAIN FOR BRAKES I WOULD HAVE TO PAY. ALSO RECENTLY THE WINDSHIELD WIPERS MALFUNCTIONED AND WOUD NOT COME ON OR SHUT OFF ON COMMAND. OFCOURSE AT THE TIME I NEEDED THEM TO VISUALLY SEE THE ROAD SINCE IT WAS RAINING. I CLICKED ON MY RIGHT SIGNAL IN ORDER TO GET OFF THE ROAD ONCE I SAW THE MALFUNCTION OCCURING ONLY TO HAVE THE WINDHSHIELD WIPERS MAKE AN ATTEMPT TO START WORKING. I'VE KEPT A LOG OF EVERY REPAIR SHOP VISIT AND LACK OF REPAIR FINDING BASED ON DEALER ENDS. CHRSYLER NEEDS TO RECALL THIS VEHICLE I'VE NEVER OWNED A VEHICLE WITH SO MANY PROBLEMS.
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. *AK ON 04/2004 AT 9029 MILES, THEY SAID REPLACED BRAKE PADS WITH HEAVIER ONES AND TURNED THE ROTORS AND THAT WOULD TAKE CARE OF THE PROBLEM. ON 03/2005 19356 MILES, THEY SAID REPLACED THE CALIPERS WHICH STICKING. BRAKE PADS AGAIN AND TURNED ROTORS AGAIN. HEADLIGHTS DIM WHEN ROLLING DOWN POWER WINDOWS. *BF
WHEN APPLYING THE BRAKES PEDAL PULSATES AND THE STEERING PULLS THE VEHICLE OFF THE ROAD. THE PART HAS BEEN REPLACED FIVE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
WHILE DRIVING VEHICLE WAS HOPPING WHEN BRAKING. FIRST, AT HIGH SPEEDS AND NOW AT ANY SPEED. OWNER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE ROTORS WERE MADE OF A DIFFERENT ALLOY WHICH WAS NOT COMPATIBLE TO THE BRAKE PADS, CAUSING THE ROTORS TO WARP. *AK
WHILE DRIVING APPROXIMATELY 45 MPH, THE CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP COMPLETELY AND REAR ENDED THE VEHICLE IN FRONT OF HIS. BOTH FRONTAL AIR BAGS DID NOT DEPLOY. HOWEVER, THE DRIVER AND ONE OTHER PASSENGER SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB *NM
VIBRATION IN FRONT END OF SUV. THE VIBRATION OCCURS WHEN DRIVING. DEALER STATES THIS IS NORMAL ALSO VIBRATES WHEN BRAKING I AM A SERVICE MGR. FOR FARM DEALERSHIP AND DEAL WITH COMPLAINT EVERYDAY THIS IS NOT NORMAL PROBLEM WITH SUV BUT ONE THAT HAS BEEN ONGOING FROM THE DAY THE TRUCK WAS BOUGHT AND NOW DODGE AND THE DEALER DO NOT WONT TO REPAIR THIS PROBLEM IT HAS BEEN TO THE SHOP 3 TIME GOING TO DIFFERENT DEALER THIS ALSO HAD NEW TIRE INSTALLED AT DEALERS REQUEST AT MY COST AND HAD THE TIRE BALANCED THREE TIMES THE VEHICLE HAS APP 15,000 MILES ON NOW IT IS 2003 DURANGO. *NM
2003 DODGE DURANGO - VIBRATION OCCURRED WHEN BRAKING. AT APPROX. 11,000 MILES DEALER REPLACED ALL FOUR BRAKE ROTORS. FOLLOWING REPLACEMENT OF ROTORS BREAKING CAPABILITY DECREASED SIGNIFICANTLY. VIBRATION RE-APPEARED AT 24,000 MILES. FRONT BRAKE ROTORS REPLACED AGAIN. NOW AT 30,000 MILES VIBRATION HAS RE-APPEARED. I TOOK THE DURANGO TO A LOCAL GARAGE SINCE DEALER WAS SAYING NO PROBLEM WITH BRAKING CAPACITY. LOCAL GARAGE INDICATES FRONT ROTORS NEED TURNED AGAIN AND ALSO THAT REAR BRAKE CALIPERS DO NOT APPEAR TO BE WORKING. *NM
THIS PROBLEM HAPPENED MORE THAN ONCE, AND THE CONSUMER WAS CONCERNED. WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR , FOLLOWED BY A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS ISSUE HAD NOT BEEN RESOLVED. *AK
ON DEC 10 I WAS DRIVING WELL BELOW THE POSTED SPEED LIMIT OF 35 MPH. WITH ALL THE CHIRSTMAS TRAFFIC AND THE LIGHT RAIN FALLING I WAS BEING WHAT I THOUGHT EXTREMELY CAREFUL. THE VEHICLE IN FRONT OF ME WAS AT LEAST 5 CAR LINKS AHEAD. WHEN THAT VEHICLE APPLIED THEIR BRAKES I IMMEDIATELY APPLLIED MINE AND NOTHING HAPPENED. I TRIED TO STEER TO THE RIGHT TO GO AROUND THE VEHICLE WHICH AT THIS TIME HAD STOPPED IN FRONT OF ME AND AGAIN NOTHING HAPPENED. EVEN THOUGH THE TIRES TURNED MY 2003 DURANGO WOULD NOT FOLLOW. I SLAMMED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. SINCE I AM A WIDOW WITH 3 CHILDREN ONE OF WHICH IS HANDICAPPED I ONLY COLLECT SOCIAL SECURITY. NOW MY 2003 DURANGO IS SITTING IN MY DRIVE WAY AND I AM UNABLE TO DRIVE IT. ALSO THE BALL JOINTS I AM HAVING TROUBLE WITH PRIOR TO THE ACCIDENT JUST LIKE EVERYBODY ELSE. I THINK DODGE OWES ME TO REPAIR MY VEHICLE FROM THE ACCIDENT AND ALSO THE BALL JOINTS AT NO CHARGE. I CAN NOT BELIEVE THEY WOULD PUT UNSAFE VEHICLES ON THE ROAD. THEY SHOULD STEP UP TO BAT AND SHOW SOME TRUE CUSTOMER SERVICE. *AK
WHEN BRAKING BRAKE PEDAL PULSATED. VEHICLE WAS TAKING TO THE DEALE, AND DEALER REPLACED BOTH FRONT ROTORS. CONSUMER WAS CONCERNED THAT BOTH ROTORS WORE OUT PREMATURELY AT 16,000 MILES.*AK
BRAKES VIBRATE/SHUDDER WHEN SLOWING DOWN AT AROUND 40 MPH. FIRST SERVICED AT 10130 MILES. RESURFACED ROTORS AND REPLACED FRONT PADS. SERVICE NOTED THERE WAS A TSB FOR VIBRATION BUT NO RECALL YET. BACK TO SERVICE FOR SAME PROBLEM AT 17619 MILES. REAR ROTORS WARPED AND BOTH WERE CUT. THIRD TIME BACK FOR SAME PROBLEM AT 21127 MILES WHEN I ALSO TOOK MY DURANGO IN FOR REAR HATCH DOOR NOT LOCKING. THEY NOTED THE PROBLEM WITH THE BRAKES AGAIN BUT I WAS INSTRUCTED TO TAKE BACK TO ORIGINAL DEALER SINCE THEY WERE FIRST TO WORK ON THE BRAKE PROBLEM. I HAVE NOT MADE IT BACK TO THE ORIGINAL DEALER FOR THE 3RD TIME FOR REPAIR.*AK
UNDER 12,000 MILES THE FRONT ROTORS WERE RESURFACED. AT 19000 MILES DEALERSHIP RESURFACED THE ROTORS AGAIN. DEALERSHIP INDICATED TO THE CONSUMER ROTORS NEEDED TO BE REPLACED OR RESURFACED ONC EMORE. *AK
WHILE DRIVING AT ANY SPEED REAR DISC BRAKE SQUEALED. DEALER EXAMINED THE VEHICLE ON TWO OCCASIONS, AND CLAIMED THAT THE SYSTEM WAS WORKING NORMALLY. *AK
I BOUGHT MY 2003 DODGE DURANGO NEW IN APRIL 2003. IN LESS THAN 12,000 MILES, I HAD TO HAVE THE BRAKE ROTORS REPLACED 2 TIMES. IT NOW HAS 18,000 MILES ON IT AND THE ROTORS ARE BAD AGAIN. ONLY THIS TIME, THEY ARE NOT COVERED UNDER WARRANTY. I PAID OVER $30,000 FOR THIS VEHICLE. I DON'T THINK I SHOULD HAVE TO PAY TO HAVE THE BRAKES REPLACED 2 TIMES A YEAR. THIS IS VERY DANGEROUS. I AM VERY CONCERNED THAT I WILL LOSE MY BRAKES AND GET HURT OR HURT SOMEONE. I SAW YOUR SERVICE BULLETIN # 0500703, BRAKE SHUDDER OR VIBRATION. THIS IS EXACTLY WHAT MY DURANGO IS DOING. I HOPE YOU CAN HELP WITH THIS DANGEROUS SITUATION. THE EXACT DATES THAT I HAVE HAD THE ROTORS REPLACED ARE UNKNOWN WITHOUT CHECKING WITH MY DEALER. THE DATE BELOW IS AN APPROXIMATE FOR THE LAST TIME. THANK YOU.*AK
MY COMPLAINT IS A 2003 DODGE DURANGO. LESS THAN 13,000 MILES AND BALL JOINTS, ARM CONTROLS, BRAKES, SWAY ARMS ARE GOING OUT. LAST WEEK WAS THE 2ND TIME JOINTS WERE REPLACED. I WOULD LIKE TO KNOW WHAT IS THE DEAL WITH THIS. HAVE THERE BEEN ANY OTHER COMPLAINTS. I FEEL AS THOUGH VEHICLE IS NOT SAFE TO DRIVE. ESPECIALLY WITH MY 11 YR. OLD DAUGHTER AND 2 YR. OLD SON. IN AND OUT OF DEALER SERVICE DEPT IS WEARING ME THIN. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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