RoadVitals

2003 Dodge Durango Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Jan 8, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 339 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

EngineInterior & seats
Filed Jan 8, 2020

I PURCHASED MY VEHICLE 10/2019. SINCE THEN I HAVE TAKEN TO REPAIR SHOP FOR VEHICLE STALLS WHEN COMING TO A STOP OR AT A STOP, LET ALONG WHEN SLOWING FOR A STOP. THEN RPM'S DROP! I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES DUE TO THIS, WITH MY CHILDREN AND GRANDCHILDREN IN CAR!!! THE SHOP I'VE TAKEN TO CAN NOT FIND OUT WHY THIS IS HAPPENING. GRANTED WE TRIED REPLACING HOSES, VALVE GASKETS TUNE UP. I FEEL THERE SHOULD BE A RECALL TO FIND AND FIX THIS BEFORE A SERIOUS INJURY HAPPENS. THIS HAS ALSO HAPPENED AS I WAS DRIVING AND I HAD TO PUT IN NEUTRAL TO RESTART. THE STREETS AND ROADS I HAVE TO TRAVEL ARE USUALLY ALWAYS BUSY. ALSO THE VEHICLE WHEN STOPPING THE FRONT DRIVER AND PASSENGER SEATS SLIDE BACK AND FORTH, THEY ARE NOT WHAT I WOULD CALL SAFE... FOR I BELIEVE THE RULES ARES TO CHECK MIRRORS, ADJUST SEATING, WEAR SEAT BELTS TO ENSURE THAT YOU WILL BE DRIVING SAFELY. I COULD BE WRONG BUT I'M PRETTY POSITIVE. NEEDS FIXING NOW!! THE OTHER ISSUE IS THE HOSES... THEY SEEM TO FALL OFF AND I TAKE INTO SHOP JUST TO HEAR ITS THE HOSE AGAIN. NOT COUNTING NUMEROUS OTHER ISSUES LIKE WINDOWS NOT ROLLING DOWN SOME DAYS, REAR HEATER DOESN'T WORK UNLESS THE FRONT HEATER IS OFF. I'VE ALWAYS BEEN A DODGE FAN BUT I THINK WITH ALL THESE ISSUES WITH THIS VEHICLE I'LL BE CHECKING OUT OUT DODGE AND MOVING TO SOMEONE THAT ACTUALLY DOESN'T HAVE OVER 6 RECALLS ON THE VEHICLES AND MULTIPLE OTHER COMPLAINTS LIKE DODGE HAS HAD AND THAT I'VE JUST READ.

NHTSA ID
11297845
Incident
Jan 6, 2020
Mileage
1 mi
Interior & seats
Filed Jan 3, 2016

TAKATA RECALL: ELECTRIC POWER FRONT SEATS MOVE FRONT TO REAR, WHEN YOU STOP AND THEN ACCELERATE.

NHTSA ID
10817487
Incident
Dec 16, 2015
ElectricalInterior & seatsExterior lighting
Filed Jul 31, 2015

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. AFTER STARTING THE VEHICLE, THE HEADLIGHTS, TAIL LIGHTS, AND INTERIOR LIGHTS STARTED TO FLASH ON AND OFF WITH THE EMERGENCY INDICATOR ILLUMINATING ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 119,000.

NHTSA ID
10745456
Incident
Dec 6, 2014
Mileage
119,000 mi
EngineInterior & seats
Filed Apr 15, 2015

WHILE DRIVING, I NOTICED THAT WHEN I ACCELERATE AFTER BRAKING, THE DRIVER SEAT SLIDES BACK AND FORTH ABOUT AN INCH. ALSO, WHEN I'M AT A RED LIGHT, WITH MY FOOT ON THE BRAKES THE VEHICLE ACCELERATES. BOTH OF THESE ARE VERY SERIOUS AND DANGEROUS ISSUES AND SHOULD BE RECALLS. *TR

NHTSA ID
10705761
Incident
Apr 6, 2015
ElectricalInterior & seats
Filed May 27, 2014

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE HEADLIGHTS, INTERIOR LIGHTS, POWER DOOR LOCKS AND REMOTE KEY SUDDENDLY FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 148,000.

NHTSA ID
10594202
Incident
May 26, 2014
Mileage
148,000 mi
Interior & seats
Filed May 22, 2012

THE DRIVERS SIDE SEAT IN THE VEHICLE MOVES FORWARD AND BACKWARDS WHILE STARTING AND STOPPING, AND OCCASIONALLY WHILE DRIVING APPROXIMATELY 1 INCH. IT IS CALLED A "ROCKING" SEAT AS DESCRIBED BY HUNDREDS OF DODGE DURANGO OWNERS ONLINE AND IN DODGE FORUMS. IT CANNOT BE FIXED, IT NEEDS TO BE REPLACED. THE SEAT MOVEMENT IS DISTRACTING AND POTENTIALLY DANGEROUS. I AM AFRAID THE PROBLEM WILL GET WORSE, TO THE POINT THAT THE VEHICLE WILL BE UN-DRIVEABLE. HELP! I AM THE ONLY OWNER OF THIS VEHICLE AND HAVE TAKEN GREAT CARE OF IT. THANK YOU. *TT

NHTSA ID
10459226
Incident
May 10, 2012
Mileage
99,500 mi
Interior & seats
Filed Feb 4, 2012

THE FRONT DRIVERS SEAT ROCKS BACK AND FORTH ON THE TRACKS AND IS EXTREMELY LOOSE. I HAVE ONLY 89000 MILES AND IT STARTED AROUND 48000 MILES. TOTALLY DISAPPOINTED WITH DODGES QUALITY AND WORRY ABOUT ISSUES WITH SAFETY. *KB

NHTSA ID
10446650
Incident
Jul 27, 2006
Mileage
48,000 mi
Interior & seatsExterior lighting
Filed Jul 29, 2010

2003 DODGE DURANGO: AFTER ABOUT 15 MINUTES OF DRIVING WE HEAR CLICKING NOISES AND SEE LIGHTS (EXTERIOR AND INTERIOR) FLICKERING. STARTS WITH JUST A FEW CLICKS AND FLICKERS AND THEN BECAME WORSE THE LONGER WE DRIVE. TOOK IT TO A SHOP, THEY COULDN'T FIND A PROBLEM. HAPPENED AGAIN A WEEK LATER (VEHICLE NOT DRIVEN MUCH AT NIGHT) AND RETURNED TO SHOP. STILL COULDN'T FIND A PROBLEM SO THEY RESEARCHED AND FOUND MULTIPLE SIMILAR COMPLAINTS REGARDING THE CENTRAL TIMING MODULE. CHECKED WITH THE DEALERSHIP, OURS NOT COVERED UNDER THE RECALL. DEALERSHIP SAID $550 TO FIX. THIS IS NOT THE FIRST (OR SECOND, THIRD, FOURTH, OR FIFTH) PROBLEM WE'VE HAVE WITH THIS VEHICLE. *TR

NHTSA ID
10346163
Incident
Jul 10, 2010
Mileage
94,000 mi
ElectricalInterior & seatsExterior lighting+2 more
Filed Apr 27, 2010

1. THE HEADLIGHTS, PARKLIGHTS, FOGLIGHTS, INTERIOR LIGHTS, DOOR LOCK SWITCH, 4WD, KEY FOB, OR INTERMEDIATE WIPERS WOULD NOT WORK AT ALL. LUCKILY THE VEHICLE WAS AT A LOW SPEED AND NOT IN MOTION ON A HIGHWAY WHEN THE INCIDENT TOOK PLACE. 2. IT ONLY OCCURRED ONE TIME, BUT WHAT IF I HAD BEEN DRIVING ON THE ROADWAY. 3. THE CENTRAL TIMER MODULE (CTM) WAS REPLACED. *TR

NHTSA ID
10327785
Incident
Apr 25, 2010
Mileage
86,500 mi
Interior & seats
Filed Apr 24, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) OWNERS OF 1999-2003 DODGE DURANGO OWNERS ARE REPORTING A PROBLEM WITH THE FRONT POWER SEATS. MANY OWNERS EXPERIENCE A "ROCKING BACK AND FORTH" OF THE SEATS WHEN ACCELERATING AND STOPPING. MY VEHICLE HAS THIS PROBLEM. IT TURNS OUT THERE IS A "WASHER" THAT KEEPS THE ROD THAT CONNECTS TO THE POWER SEAT MOTOR UNIT UNDER THE SEAT. THERE IS A HEX SHAPED WASHER THAT HOLDS THE ROD IN PLACE. THIS HEX SHAPED WASHER SNAPS AND BREAKS OFF. THE RESULT IS A WHIP-LASH TYPE JERK WHEN COMING TO AN ABRUPT STOP. THE DEALERSHIPS ARE AWARE OF THE PROBLEM AS IT IS COMMON AND SUGGEST THAT THE COST OF REPAIR CAN BE ANYWHERE FROM $500 TO $700 FOR PART AND LABOR. THE FIX SUGGESTED BY DEALERSHIPS IS TO REPLACE THE MOTOR, THOUGH IT IS THE HEX NUT HOLDING THE ROD FROM THE MOTOR THAT IS THE CULPRIT. THE FIX SIMPLY REQUIRES A NEW HEX WASHER WHICH IS CONNECTED TO THE SEAT BRACKET ALONG WITH NEW BOLTS. THIS IS POTENTIALLY A VERY DANGEROUS DEFECT IN THAT IN AN ACCIDENT OR EMERGENCY BRAKING THE DRIVER AND PASSENGER IS WHIPPED FORWARD AND BACK WHICH CAN CAUSE INJURY TO THE NECK AND BACK. ATTACHED ARE LINKS TO A SITE WHICH DESCRIBES A FIX TO THE PROBLEM AND ANOTHER LINK, WHICH IS ONE OF MANY ON THE WEB, WHICH ILLUSTRATES CONCERNS AND COMPLAINTS ON THIS PROBLEM. HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ HTTP://WWW.CRAIGCENTRAL.COM/DURANGO/SEAT.ASP [XXX] *TR

NHTSA ID
10327303
Incident
Jan 1, 2007
Mileage
35,000 mi
ElectricalInterior & seatsExterior lighting
Filed Jan 29, 2010

I HAVE 2003 DODGE DURANGO, THE CENTRAL TIMER MODULE WAS REPLACED IN JANUARY 2010. THE HEADLAMPS, INTERIOR LIGHTS STARTED TO FLICKER ON & OFF. THE LEFT HEADLAMP WENT TO LOW BEAM. DRIVING AT THE NIGHT THE LIGHTS WOULD GO LOW BEAM OR COMPLETELY TURN OFF FOR ABOUT 5-10 SECONDS. I GOT OFF THE HIGHWAY AND STAYED ON THE ACCESS ROAD UNTIL I REACHED HOME. *TR

NHTSA ID
10303193
Incident
Jan 19, 2010
Mileage
127,546 mi
Interior & seatsExterior lighting
Filed Jan 14, 2010

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS WHEN SUDDENLY, THE HEADLIGHTS FLICKERED AND FAILED TO OPERATE. THE DRIVER WAS ABLE TO REACH HIS DESTINATION WITHOUT INCIDENT. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE INTERIOR LIGHT REMAINED ILLUMINATED WHICH REQUIRED THE REMOVAL OF THE FUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE CENTRAL TIMER MODULE (CTM). RECALL NHTSA CAMPAIGN ID NUMBER 02V3220000, EXTERIOR LIGHTING HEADLIGHTS SWITCH IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 68,000.

NHTSA ID
10299723
Incident
Dec 31, 2009
Mileage
68,000 mi
Interior & seatsExterior lighting
Filed Nov 9, 2009

FIRST THE KEY FOBS STOPPED UNLOCKING THE DOORS THEN THE LIGHTS STOPPED WORKING WAS TOLD THAT THE CENTRAL TIMER MODULE WAS DEFECTIVE AND THAT THE DEALER WOULD REPLACE. CHRYSLER DENIES THERE IS A PROBLEM WITH THIS MODULE. *TR

NHTSA ID
10291460
Incident
Sep 19, 2009
Mileage
100,000 mi
Interior & seatsExterior lighting
Filed Nov 9, 2009

FIRST THE KEY FOBS STOPPED UNLOCKING THE DOORS THEN THE LIGHTS STOPPED WORKING WAS TOLD THAT THE CENTRAL TIMER MODULE WAS DEFECTIVE AND THAT THE DEALER WOULD REPLACE. CHRYSLER DENIES THERE IS A PROBLEM WITH THIS MODULE. *TR

NHTSA ID
10291456
Incident
Sep 19, 2009
Mileage
100,000 mi
Interior & seats
Filed Apr 2, 2009

I HAVE A 2003 DODGE DURANGO IN WHICH I HAVE HAD PROBLEMS WITH THE FRONT SEAT HOUSINGS. THIS IS THE PLASTIC COMPONENT THAT IS SUPPOSED TO PROTECT THE WIRING OF THE ELECTRIC SEATS. THIS IS ALSO WHERE THE ACTUAL SEAT ADJUSTMENT CONTROLS ARE LOCATED. I HAVE HAD TWO OF THE HOUSINGS REPLACED ALREADY AND I NEED TO HAVE EACH ONE REPLACED AGAIN. I ASKED THE SERVICE DEPARTMENT ABOUT IT AND THEY SAID THAT THEY HAD REPLACED MANY OF THE SAME COMPONENTS BUT AT THIS TIME CHRYSLER WOULD NOT PAY FOR THE REPAIR. IT WOULD SEEM TO ME, THAT WITH NORMAL WEAR THAT THIS PIECE SHOULD NOT CRACK AND HAVE TO BE REPLACED AT ALL; YET I NEED TO REPLACE EACH COMPONENT AGAIN - AT MY COST. *TR

NHTSA ID
10263985
Incident
Jun 20, 2005
Mileage
40,000 mi
Interior & seats
Filed Feb 7, 2009

AFTER REMOVING IGNITION KEY FROM VEHICLE, OWNER RETURNS TO VEHICLE TO FIND THAT IGNITION KEY WILL NOT STAY IN KEY SLOT OR TURN. VEHICLE IS IN PARK, BUT STEERING WHEEL LOCK DOESN'T ENGAGE PROPERLY, SO STEERING WHEEL CAN BE TURNED MULTIPLE COMPLETE REVOLUTIONS (IF YOU'RE STRONG ENOUGH, THINK NON-POWER STEERING). AT THIS POINT, VEHICLE IS EFFECTIVELY DISABLED. STRIKING THE STEERING COLUMN WITH A RUBBER MALLET DIRECTLY ON IGNITION KEY SLOT RESOLVES PROBLEM TEMPORARILY. BASED ON MY RESEARCH (EXAMPLE HERE: HTTP://FORUMS.AUTOMOTIVE.COM/70/16154/DODGE/1999-DODGE-1500-VAN-KEY-WONT-TURN-IN-IGNITION/INDEX.HTML) THIS IS A WIDESPREAD PROBLEM THAT OCCURS ON ALL DODGE VANS AND SUVS FROM 1999 TO AT LEAST 2003 MODEL YEAR. THIS TYPE OF DEFECT CAN RESULT IN DRIVER BEING STRANDED IN REMOTE LOCATIONS UNEXPECTEDLY. WHILE THIS MIGHT NOT SEEM LIKE AN IMMEDIATE SAFETY ISSUE, IT IS CERTAINLY A MANUFACTURING DEFECT THAT DODGE SHOULD BE REPAIRING FOR FREE. DESPITE THE FACT THAT I CAN FIND HUNDREDS OF INCIDENTS OF THIS DEFECT OCCURRING (SOMETIMES UP THE 6-7 TIMES ON THE SAME VEHICLE OVER THE COURSE OF A SINGLE YEAR) THERE IS NOT A SINGLE TSB. CHRYSLER SHOULD BE FORCED TO EXTEND THE WARRANTY FOR THIS ISSUE AND REPAIR FOR FREE. *TR

NHTSA ID
10257784
Incident
Feb 7, 2009
Mileage
108,000 mi
Interior & seats
Filed Dec 22, 2007

INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TR

NHTSA ID
10212578
Incident
Jan 1, 2005
Mileage
24,000 mi
Interior & seats
Filed Dec 7, 2005

INTERMITTENT PROBLEMS WITH THE DOOR LOCKS -- LOCK/UNLOCK ON THEIR OWN. IT OCCURS WHILE I AM DRIVING THE VEHICLE (AT ANY SPEED) AND ALSO OCCURS WHEN THE CAR IS PARKED IN THE DRIVEWAY (KEY IS NOT IN THE IGNITION). I HAVE BEEN UNABLE TO PIN POINT EXACTLY WHAT EVENTS TRIGGER THIS TO OCCUR. THE DEALER HAD IT FOR 8 DAYS AND WAS UNABLE TO REPRODUCE THE PROBLEM AND RETURNED THE VEHICLE TO ME WITHOUT ANY RESOLUTION. *NM

NHTSA ID
10144675
Incident
Oct 13, 2005
EngineInterior & seatsPowertrain (other)+3 more
Filed Sep 28, 2005

FRONT SUSPENSION - DRIVE TRAIN - LOCKS - AXLE - POWER STEERING PUMP VEHICLE HAS HAD CONSISTENT FRONT END GRINDING NOISE SINCE 30,000 KM'S. BALL JOINTS HAVE BEEN REPLACED, FRONT AXLE SPYDER GEARS HAVE BEEN REPLACED. PREVIOUS 1998 DURANGO HAD SAME PROBLEM - FIX WAS FRONT WHEEL BEARINGS. 2003 DURANGO - DEALER SAYS THAT IT DOESN'T REQUIRE REPLACEMENT. NOISE AND GRINDING ONLY HAPPEN AT SLOW SPEED TURNS LEFT OR RIGHT. FROM STOP TO LIGHT ACCELERATION TO HARD LEFT OR RIGHT TURN, NEW NOISE FROM REAR AXLE - LIMITED SLIP UNIT NOW GETTING LOUDER. AXLE OIL AND LIMITED SLIP ADDITIVE HAVE BEEN REPLACED WITH FACTORY CHRYSLER OIL ADDITIVE. INDICATIVE OF SAME PROBLEM WITH 1998 DURANGO THAT I HAD, WHEN REAR AXLE PINION BEARING WAS HEAVILY SCORED. IN THAT INCIDENT THE SAME MAINTENANCE WAS DONE, BUT REPAIR WAS OUT OF WARRANTY BY 3,000 KM'S AND CHRYSLER ONLY PAID 50% OF REPAIR OF $700.00. OIL CHANGES ON COMPLETE DRIVETRAIN WAS $590.00 (4X4 WITH SKID PLATES). THIS APPEARS TO BE A METAL FATIGUE PROBLEM IN COMBINATION WITH ENGINEERING SPECIFICATIONS THAT ARE TOO WIDE IN TOLERANCES, WHICH ALLOWS FAILURE OF COMPONENTS TO COMPOUND PROBLEMS AND CREATE LONGER TERM DAMAGING RESULTS. EVER SINCE DODGE TRUCKS WENT TO MAINTENANCE FREE FRONT AXLE BEARINGS (YOU CAN'T PACK BEARINGS WITH GREASE), POOR LIMITED SLIP TOLERANCES IN REAR AXLE, AND TRANSFER CASE THAT'S ELECTRONICALLY OPERATED, THE DRIVETRAIN AND FRONT SUSPENSION COMPONENTS HAVE EXCESSIVE LOADS AND POOR QUALITY COMPONENTS. BOTH DURANGOS THAT I'VE OWNED HAVE HAD 5 WHEEL ALIGNMENTS (CONSTANT PULLING TO THE LEFT) AND NO OFF ROAD DRIVING. STRICTLY HIGHWAY AND CITY DRIVING. I PURCHASED FACTORY EXTENDED WARRANTY ON 2003 DURANGO WHICH I HIGHLY RECOMMEND. SO FAR, OUT OF POCKET EXPENSES HAVE BEEN MINIMAL, BUT DURANGO SPENDS TOO MUCH TIME IN THE SHOP AND IS VERY INCONVENIENT TO HAVE SERVICED CONSTANTLY. NEVER HAD ISSUES WITH WARRANTY PARTS OR DEALER NOT DOING WARRANTY RECALL WORK. *JB

NHTSA ID
10137978
Incident
Aug 15, 2005
Mileage
30,000 mi
Interior & seats
Filed Oct 2, 2003
Crash reported

ON JUNE SIXTH, MY FAMILY AND I WERE TRAVELING SOUTH ON I-95 DURING A HEAVY RAINSTORM. I LOWERED MY SPEED TO APPROXIMATELY 30 M.P.H. DUE TO THE HEAVY RAIN WHEN SUDDENLY TRAFFIC SLOWED. I DECELERATED KEEPING A SAFE DISTANCE FROM THE VEHICLE IN FRONT AND WHEN I LOOKED IN MY REAR VIEW MIRROR, I SAW A BLUE FORD RANGER APPROACHING. I REALIZED THAT THE VEHICLE APPROACHING WAS NOT GOING TO STOP IN TIME. THE RANGER STRUCK OUR VEHICLE AT APPROXIMATELY 30 M.P.H. OUR VEHICLE WAS STILL TRAVELING FORWARD SO THE IMPACT WAS DISSIPATED TO APPROXIMATELY 25 M.P.H. THE INSTANT THE VEHICLE STRUCK OURS, THE REAR HATCH POPPED OPEN DEPOSITING SOME OF OUR LUGGAGE AND ARTICLES ONTO THE ROADWAY WHERE THEY WERE STUCK BY THE VEHICLE THAT STRUCK OURS, DAMAGING THE ITEMS. MY CONCERN WAS THAT IF I HAD AN UNSECURED OCCUPANT IN THE THIRD SEAT, THEY MIGHT HAVE BEEN EJECTED FROM THE VEHICLE. DAIMLER-CHRYSLER CONDUCTED THEIR OWN INVESTIGATION BUT TO MY DISMAY, THEY HAVE OBSTRUCTED ME IN EVERY INQUIRY OF THE RESULTS OF THAT INVESTIGATION. I AM REQUESTING AN OFFICIAL INVESTIGATION IN THE HOPE THAT THIS CAN BE CORRECTED BEFORE THERE ARE ANY INJURIES. *JB

NHTSA ID
10041082
Incident
Jun 6, 2003
Mileage
7,500 mi
Interior & seats
Filed Jul 22, 2003
Crash reported

VEHICLE WAS IN A REAR END COLLISION AT 25/30 MPH , ON IMPACT THE RARE HATCH BACK POP OPEN AND LUGGAGE FELL OUT. BODY SHOP INDICATED THAT THE IMPACT WASN'T' SEVERE ENOUGH TO RELEASE THE HATCH BACK.

NHTSA ID
10029800
Incident
Jun 6, 2003
Mileage
7,500 mi
Interior & seats
Filed Jun 5, 2003

I PURCHASED A 2003 DODGE DURANGO SLT ON APRIL 24,2003. WHEN MY VEHICLE HIT 800 MILES THE LOCKS STARTED LOCKING AND UNLOCKING ALL THE TIME, WHETHER THE KEY WAS IN THE IGNITION OR NOT. IT HAS BEEN BROUGHT TO THE TOPOR DODGE 2 TIMES AND THE PROBLEM WAS UNABLE TO BE FIXED. IT IS NOW BACK IN FOR THE SAME PROBLEM. ONLY NOW THEY JUST KEEP UNLOCKING ALL THE TIME. I HAVE TO LEAVE IT AT TOPOR TIL THE PROBLEM IS FIXED BECAUSE THE DOORS WON'T STAY LOCKED AND IS A SAFETY HAZARD. I WORK IN SPRINGFIELD MASSACHUSETTS AND IT IS UNSAFE TO TAKE MY OWN DURANGO TO WORK. IT HAS BEEN AT THE DEALERSHIP SINCE JUNE 3,2003 AND I HAVE NO IDEA HOW LONG I WILL BE WITHOUT MY BRAND NEW DURANGO. THIS IS A SAFETY DEFECT THAT I KNOW LONGER WANT TO DEAL WITH. MY DURANGO NOW HAS 4200 MILES ON IT AND THE PROBLEM STILL EXISTS.*AK

NHTSA ID
10021111
Incident
May 14, 2003
Mileage
800 mi
Interior & seats
Filed May 6, 2003

WHILE THE CONSUMER LIFTED UP THE SEAT AND PULLED THE LEVER DOWN HIS THUMB BECAME CAUGHT IN METAL BRACKET HINGE. *JB

NHTSA ID
10018298
Incident
May 6, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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