2013 Dodge Durango Body & structure Problems

The contact owned a 2013 Dodge Durango. The contact stated that while the vehicle was in the driveway parked unattended, it caught fire without warning. The contact's husband noticed the vehicle was on fire while approaching the resident. The fire department was on the scene and stated it was due to an electrical fire in the vanity mirror. There were no reported injuries, air bag deployment or a police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The insurance company deemed the vehicle a total loss. The failure mileage was approximately 123.000.

NHTSA ID

11483022

Incident

Aug 31, 2022

Mileage

123,000 mi

2013 DODGE DURANGO WAS SHOWING RUST BUBBLES ON PASSENGER DOOR. VEHICLE WAS IN THE BODY SHOP FOR ACCIDENT REPAIR AND WE ASKED FOR RUST SPOTS TO BE REVIEWED. AUTOBODY MANAGER CONFIRMED THAT RUST IS CORRODING THE DOOR FROM THE INSIDE OUT AND WATER IS ENTERING THROUGH A DEFECT IN THE DOOR HANDLE. THERE IS A CLEAR WATER MARK LINE VISIBLE FROM THE INSIDE DOOR SKIN SHOWING FROM THE DOOR HANDLE TO THE HEAVILY RUSTED AREA. THERE IS DEFECT IN THE HANDLE THAT NEEDS TO CORRECTED. OUR CAR HAS BEEN BEEN GARAGED AND VERY WELL MAINTAINED.

NHTSA ID

11241428

Incident

Jul 31, 2019

I'VE HAD A FEW RECALLS ON THE TRUCK. SEVERAL LISTED WIRING. THEY'VE ALL BEEN 'CORRECTED' OR CHECKED BY A DEALER. MY TRUCK CAUGHT FIRE AND BURNED ALL THE ELECTRICAL UNDER THE HOOD TODAY. LESS THAN A MONTH SINCE THE 'ELECTRICAL' RECALL WAS SUPPOSEDLY REPAIRED. IT WAS STOPPED BUT RUNNING AT A GAS STATION AFTER A SHORT 3 MINUTE DRIVE. *TT

NHTSA ID

11110062

Incident

Jul 7, 2018

Mileage

64,500 mi

WHILE PARKED IN OUR DRIVEWAY WITH THE VEHICLE OFF, MY WIFE OPENED THE REAR LIFTGATE USING THE EXTERIOR LATCH HANDLE. THE LIFTGATE RAISED TO THE OPEN POSITION AUTOMATICALLY, BUT THEN SLAMMED SHUT WITHOUT WARNING. WHEN THE PNEUMATIC STRUT THAT HOLDS THE LIFTGATE OPEN FAILED, THE ENTIRE WEIGHT OF THE LIFTGATE LANDED ON MY WIFE'S HEAD, WHO WAS REACHING INTO THE TRUNK TO REMOVE ITS CONTENTS.

NHTSA ID

11047773

Incident

Nov 21, 2017

Mileage

94,000 mi

WAS DRIVING ON FREEWAY TO SAN ANTONIO TEXAS AND WITH NO WARNING BOTH FRONT FENDER FLARES FELL OFF AND GOT CAUGHT WITH FRONT TIRES AND CAUSE WIFE AND CAR BEHIND US TO ALMOST WRECK.. RESEACHED PROBLEM AND FOUND OUT IT HAPPENNG ALOT. THIS CAN CAUSE A CAR CRASH IF CARS BEHIND YOU ARE HIT WITH FENDER FLARES BY SURPIZE.

NHTSA ID

11005606

Incident

Jul 9, 2017

Mileage

39,000 mi

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS PREMATURE EXPOSURE NEAR THE UNDERBODY OF THE VEHICLE CLOSE TO THE WIRING. ALSO, THE EMISSIONS HOSE WAS EATEN THROUGH BY RODENTS. THE PARTS WERE REPLACED ONCE, BUT THE FAILURE RECURRED. THE DEALER REPLACED THE EMISSIONS HOSE A SECOND TIME MONTHS LATER, BUT THE RODENTS CHEWED THROUGH THE PART AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THAT THE DEALER REPLACE THE PART. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID

10903350

Incident

Jun 1, 2016

Mileage

50,000 mi

THE PASSENGER SIDE WHEEL WELL MOLDING DETACHED AND FLEW OFF WHILE DRIVING. THE TRUCK WAS RETURNED TO THE DEALER FOR SERVICE AFTER WAITING FOR 2 HOURS I WAS ADVISED THE PART WOULD NEED TO BE ORDERED AND WOULD BE COVERED UNDER WARRANTY. I RETURNED TO THE DEALER WHEN THE PART WAS IN, TOLD THE PART WAS AT ANOTHER SHOP AND I WOULD HAVE TO WAIT UNTIL IT WAS PICKED UP. WAITED FOR AN ADDITIONAL 2 HOURS AND WAS TOLD BY A SERVICE ADVISER THAT THE PART WAS DAMAGED AND THEY WOULD NEED TO ORDER ANOTHER ONE, AGAIN I WAS ADVISED THAT THE PART WOULD BE COVERED. WAITED AN ADDITIONAL 3 WEEKS AND RETURNED TO HAVE THE PART INSTALLED, WAS CALLED BY A DIFFERENT SERVICE ADVISER AND TOLD THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THERE WAS A MARK ON THE BUMPER THAT LOOKED LIKE THE BUMPER WAS PULLED OFF BY AN OUTSIDE FORCE. I EXPLAINED THAT THE MARK ON THE BUMPER OCCURRED A YEAR BEFORE THE INCIDENT AND STILL HAD TO PAY $249 FOR A PART THAT I WAS ORIGINALLY WAS TOLD WOULD BE COVERED UNDER WARRANTY.

NHTSA ID

10781862

Incident

Jul 9, 2015

Mileage

27,000 mi

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE BUMPER CLIP LOOSENED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE BUMPER CLIP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID

10763103

Incident

Feb 12, 2014

Mileage

2,000 mi

RATTLING NOISE FROM DASHBOARD ON DRIVER'S SIDE NOTED EARLIER, BUT BROUGHT TO SERVICE ATTENDANT'S ATTENTION ON THE GIVEN DATE. WAS TOLD THE SOUND/NOISE COULD NOT BE DUPLICATED, BUT IF I COULD BRING IN VIDEO WITH SOUND THEY WOULD BE ABLE TO DETERMINE ISSUE. I MADE AN APPOINTMENT FOR 07/12/14 TO HAVE THIS AND OTHER ISSUES ADDRESSED. WHEN I SHOWED UP FOR MY APPOINTMENT, I WAS TOLD THE ELECTRICITY HAD BEEN OUT THE DAY BEFORE AND THEY WERE BACKED UP WITH CUSTOMERS (AT 8:05 AM) AND ONLY ACCEPTING OIL CHANGES. THEY TOOK DOWN ALL VEHICLE INFORMATION/SERVICE INFORMATION AND TOLD ME THEY WOULD CONTACT ME TO SCHEDULE A NEW APPOINTMENT TO ADDRESS ALL CONCERNS. IT IS NOW 08/05/2014 AND I HAVE YET TO RECEIVE A RETURN PHONE OR EMAIL. THE RATTLING NOISE CAN BE DUPLICATED IF I AM DRIVING OVER A SMOOTH OR BUMPY ROAD, AND CAN BE HEARD BETWEEN 30+ MPH. I HAVE IT ON VIDEO NOW, WITH SOUND. NO ONE TO LISTEN TO IT AND FIX THE PROBLEM. *TR

NHTSA ID

10619068

Incident

Jun 10, 2014

Mileage

24,281 mi