WHEN I WAS TRYING TO TURN THE WHEEL TO GET OUT OF THE DRIVEWAY, MY STEERING WHEEL CAME OFF. I WAS ABOUT TO BACK UP AND IF I DID I WOULD HAVE LOST CONTROL AND CRASHED.
- NHTSA ID
- 10824438
- Incident
- Feb 4, 2016
Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1994 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN I WAS TRYING TO TURN THE WHEEL TO GET OUT OF THE DRIVEWAY, MY STEERING WHEEL CAME OFF. I WAS ABOUT TO BACK UP AND IF I DID I WOULD HAVE LOST CONTROL AND CRASHED.
TL* THE CONTACT OWNS A 1994 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 00V305000 (STEERING), 99V213000 (STRUCTURE), 99V113000 (AIR BAGS), AND 95I00100 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* - THE CONTACT OWNS A 1994 DODGE CHRYSLER GRAND CARAVAN. WHILE DRIVING AROUND A MOUNTAIN THE STEERING LOCKED AND LOST POWER STEERING. THE CONTACT LET THE VEHICLE SIT FOR APPROXIMATELY 1/2 HOUR AND THE VEHICLE WAS DRIVABLE. THERE WERE NO WARNING INDICATORS. THE FAILURE MILEAGE WAS 66,000. THE DEALER DIDN'T TRY TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 165,000.*AK THE CONSUMER STATED THAT HE REPLACED THE BELT IN 1996, BUT THE MECHANIC STATED THE BELT LOOKED FINE. UPDATE 05/10/07*TR
(1) NO WARNING OF FAILURE.(2) SERPENTINE BELT TENSIONER BOLT FAILED CAUSING LOSS OF POWER STEERING DURING A TURN. NO CONSEQUENCES RESULTED FROM THIS PARTICULAR FAILURE BECAUSE THE FAILURE OCCURRED IN A PARKING LOT AT 5MPH. UNDER DIFFERENT CIRCUMSTANCES (DOWNHILL ON TIGHT CURVE) THE FAILURE WOULD HAVE BEEN EXTREMELY DANGEROUS AND PROBABLY RESULT IN TOTAL LOSS OF CONTROL.(3) ANTICIPATE REPLACING THE TENSIONER AND RETURNING VEHICLE TO SERVICE.*AK
RECALL 00-V-305; STEERING WHEEL ARMATURE STAMPING CRACKED AND SEPARATED FROM CENTER HUB ATTACHMENT. ALSO, WHEEL NUTS ON BOTH FRONT SIDES ARE SNAPPED. THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK *YD
VEHICLE STALLS AT ANY SPEED INTERMITTENTLY. *AK THE VEHICLE STALLING WAS ACCOMPANIED BY LOSS OF CONTROL. POWER STEERING AND POWER BRAKES FAILED AND THE DEALER IS UNABLE TO DIAGNOSE OR REPAIR. *YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I BELIEVE THAT THIS VAN WAS A "LEMON" FROM THE START. IT WAS PURCHASED WITH 60,000 MILES ON IT LESS THAN 2 YEARS AGO. THE DEALERSHIP, "AURORA CHRYSLER-PLYMOUTH" DID WHAT THEY CALLED A SAFETY CHECK ON IT. SOMEHOW THEY FAILED TO FIND THAT BOTH TIE ROD ENDS NEEDED REPLACED. THAT WAS WITHIN 1 MONTH OF PURCHASE. WE TOOK IT TO A MORE LOCAL DEALER FOR THE SERVICE. THEN BEFORE WE HAD 84,000 MILES ON IT, THE TRANSMISSION HAD TO BE COMPLETELY REBUILT. NOW THE ENGINE HAS FAILED E-CHECK WITH MAJOR PROBLEMS. AFTER READING ALL THE CONSUMER COMPLAINTS ON FAILED TRANSMISSIONS, I AM VERY SURPRISED THAT THERE HAS NEVER BEEN A "FORCED" RECALL ON THESE. I ALSO WONDER HOW MANY OTHER ENGINE FAILURES ARE OUT THERE, NOT BEING REPORTED.
THE ROD THAT HOLDS RIGHT FRONT TIRE STRAIGHT BROKE, CAUSING A POTENTIAL SAFETY HAZARD. VEHICLE TAKEN TO DEALER FOR REPAIRS. *AK *ML
THE RACK AND PINION STEERING FAILED, CAUSING COMPLETE LOSS OF STEERING.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .