RoadVitals

1997 Dodge Grand Caravan Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jul 21, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 583 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1997 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

BrakesFuel systemSuspension
Filed Jul 21, 2015

PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST

NHTSA ID
10735648
Incident
Jul 21, 2015
BrakesFuel systemSuspension
Filed Jul 21, 2015

PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY

NHTSA ID
10735643
Incident
Jul 21, 2015
BrakesFuel systemSuspension
Filed Jul 21, 2015

PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY

NHTSA ID
10735642
Incident
Jul 21, 2015
Suspension
Filed Aug 16, 2009

UPON TURNING LEFT, THE LEFT FRONT STRUT SHEARED FROM LOWER CONTROL ARM. (BALL JOINT FAILURE) THE WHEEL ASSEMBLY REMAINED ATTACHED AT THE UPPER MOUNT OF THE STRUT, BUT TURNED AND PUSHED SIDEWAYS AGAINST THE BODYWORK, PULLING THE AXLE OUT OF THE TRANS AND DESTROYING THE CV JOINT. THE CAR SKIDDED TO A STOP WITH NO STEERING CONTROL. THERE WERE NO INJURIES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS INCIDENT OCCURRED TWO YEARS EARLIER (ABOUT 20K MILES AGO). THE UPPER PORTION OF THE STRUT HAD A FAILURE UNDER SIMILAR CONDITIONS WITH SIMILAR RESULTS. THE STRUT WAS REPLACED, BUT THE LOWER CONTROL ARM MAY NOT HAVE BEEN. *TR

NHTSA ID
10280585
Incident
Aug 16, 2009
Mileage
154,700 mi
Suspension
Filed Sep 24, 2008

THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS 99,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STATED THAT ALL '1996 TO 19'99 CHRYSLER VANS PLYMOUTH, DODGE, AND CHRYSLER, HAD THE PROBLEM WITH THE STRUT TOWERS. ALL OF THEM WILL EVENTUALLY RUST FROM THE BOTTOM UP. AS I STATED, THE STRUT TOWERS WERE DEFECTIVE IN THERE DESIGN. CLEARLY, WHEN THE RUSTED STRUT TOWER GIVES, THE STRUT WILL COME UP THROUGH THE HOOD. AT THAT POINT, LIVES WILL BE IN DANGER, AS THE PROBABILITY OF LOSING CONTROL OF THE VEHICLE IS INEVITABLE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT. WILL CHRYSLER LIVE UP TO THE RESPONSIBILITY AND REPAIR THIS KNOW DEFECT FOR THOSE OF US OUT OF THE WARRANTY TIMELINE. *TR

NHTSA ID
10243304
Incident
Aug 1, 2008
Mileage
95,000 mi
Body & structureElectricalEngine+4 more
Filed Aug 7, 2008

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHENEVER THE CONTACT SHIFTS, THE VEHICLE MAKES AN UNFAMILIAR NOISE. WHEN THE VEHICLE IS PARKED, IT OPERATES NORMALLY. THE TRANSMISSION STALLS AND WILL START BACK UP, BUT IT IS UNRELIABLE. THE VEHICLE WOULD REV AND HAVE TO BE RESTARTED IN ORDER FOR THE REVVING TO STOP. IF THERE IS A POWER FLUCTUATION, THE REAR WIPERS WILL TURN ON AND OFF AT RANDOM. THE HIGH BEAMS ON THE HEADLIGHTS DO NOT WORK, BUT THE FAILURE WAS REPAIRED. THE PARKING LIGHT ON THE FRONT DRIVER'S SIDE FAILED. HE REPLACED THE BULB, BUT IT STILL DOES NOT WORK. THE CONTACT STATED THAT HE IS CONSTANTLY REPLACING THE LOW BEAM LIGHTS. THE SERPENTINE BELT SLIPS OFF; HOWEVER, IT HAS BEEN REPAIRED. THE CHECK ENGINE LIGHT FLASHES ON AND OFF AND THERE IS A BURNING ELECTRICAL SMELL COMING FROM THE VEHICLE. THE FRONT STRUT ASSEMBLY IS RUSTING AND ROTTING. THE ROCKER PANEL ON THE DRIVER'S SIDE IS RUSTED COMPLETELY. THE CURRENT MILEAGE WAS 186,000 AND FAILURE MILEAGE WAS 149,766. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB

NHTSA ID
10237378
Incident
Sep 13, 2006
Mileage
149,766 mi
Suspension
Filed Oct 13, 2006

MAKE : DODGE MODEL : CARAVAN YEAR : 1998 MANUFACTURER : DAIMLER CHRYSLER CORPORATION SERVICE BULLETIN NUM : 2304402 DATE OF BULLETIN: OCT 14, 2002 NHTSA ITEM NUMBER: 10000317 COMPONENT: STRUCTURE:BODY SUMMARY: COSMETIC CORROSION OR PERFORATION AT UPPER STRUT TOWER/S USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TT *NM

NHTSA ID
10170746
Incident
Oct 13, 2006
Mileage
100,000 mi
EngineSteeringSuspension+1 more
Filed Jul 21, 2006

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE RPMS DROPPED TO ZERO, THE VEHICLE JERKED, AND THE ENGINE STALLED COMPLETELY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, AND WAS ABLE TO RESTART THE VEHICLE AFTER 10 MINUTES. THE VEHICLE HAS NOT BEEN TAKEN IN FOR INSPECTION. THE CONSUMER STATED SEVERAL ATTEMPTS HAVE BEEN MADE TO FIX THE VEHICLE. THE OIL PAN WAS LEAKING OIL. THE VALVE COVER GASKETS WERE REPLACED. THE TRANSMISSION WAS HEAVILY DAMAGED AND HAD TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED. THE FRONT END OF THE VEHICLE PULLED TO THE LEFT. UPDATED 08/15/06. *JB

NHTSA ID
10163047
Incident
Jul 20, 2006
Mileage
135,995 mi
Suspension
Filed Feb 24, 2006

DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE AUTO SHOP FOR TIRE REPLACEMENT AND A WHEEL ALIGNMENT. THE MECHANIC ALERTED THE OWNER OF THE VEHICLE ABOUT A POSSIBILITY OF A LEFT SPRING SUPPORT MAY BECOME FRACTURED DUE TO HEAVY CORROSION. THE MECHANIC STATED TO THE OWNER THAT MANY OF THESE VEHICLES HAVE THE SAME PROBLEM AND THERE HAS NOT BEEN A RECALL FOR THIS ISSUE.

NHTSA ID
10151114
Incident
Feb 22, 2006
Mileage
120,000 mi
Suspension
Filed Jan 10, 2006

DT*: THE CONTACT STATED THE VEHICLE FAILED THE ANNUAL INSPECTION. BOTH FRONT STRUT TOWERS WERE RUSTED AND WORN. NO REPAIRS HAVE BEEN MADE. *AK

NHTSA ID
10147330
Incident
Jun 15, 2005
Mileage
100,000 mi
BrakesInterior & seatsPowertrain (other)+2 more
Filed Jul 14, 2005

THE 1997 DODGE GRAND CARAVAN FRONT AND REAR BRAKE PADS AND ROTORS WEAR OUT NEARLY EVERY MONTH. THE VEHICLE BEGINS TO SWAY WHILE DRIVING 55MPH ON FREEWAY OR WHEN CHANGING LANES. THE EMERGENCY BRAKE LIGHT IS ON DUE TO A LEAKAGE IN THE BRAKES. THE EGR VALVE KEEPS GOING OUT AND THE SERVICE ENGINE LIGHT IS ON.

NHTSA ID
10128830
Incident
Feb 24, 2005
Mileage
152,000 mi
Suspension
Filed Mar 29, 2005

OVER THE PAST 2 YEARS WE HAVE HAD TO REPLACE THE STRUTS MULTIPLE TIMES. WE HAVE NOW BEEN TOLD THAT THE STRUT MOUNT HOUSING THAT HOLDS THE STRUT MOUNT PLATE HAS BECOME OVAL AND NOT ROUND AND THEREFORE IT SOUNDS LIKE A BAD CLUNKING NOISE WHENEVER GOING OVER LARGER BUMPS....WHAT DO WE DO NOW? I AM A MECHANIC AND HAVE NO IDEA WHAT TO DO AND HAVE BEEN TOLD THERE IS NOTHING I CAN DO BY ANOTHER AUTO REPAIR. WE ALSO HAVE HAD PROBLEMS WITH THE TRANSMISSION SHIFTING SINCE BASICALLY WHEN WE BOUGHT IT ABOUT 3 YEARS AGO AND WOULD LIIKE TO KNOW IF YOU HAVE HAD PROBLEMS WITH OTHER 97 GRAND CARAVANS. PLEASE HELP. WE HAVE 4 CHILDREN AND CAN NOT BE WITHOUT A VAN. THANKS.

NHTSA ID
10115991
Incident
Mar 29, 2005
Suspension
Filed Nov 7, 2002

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE CLOCK SPRINGS WHICH IT AFFECTS HER CRUISE CONTROL THE AIR BAG AND HORN CONSUMER ALSO STATED THAT SHE KNOWS THAT A RECALL MAY COME OUT SOON AND JUST WANTS TO MAKE SURE HER VEHICLE IS INCLUDED ON THE RECALL. MANUFACTURE STATED THAT THIS IS NOT A OFICCIAL RECALL YET. TS

NHTSA ID
8022344
Suspension
Filed Nov 7, 2002

CLOCKSPRING FAILURE $250 REPAIR POSSIBLE RECALL. DT

NHTSA ID
769424
Suspension
Filed Jul 31, 2002

STRUT TOWER IS NOT WORKING PROPERLY. STRUTS WILL ONLY LAST ANOTHER YEAR DUE TO RUST. CONTACTED DEALER , AND DEALER IS NOT WILLING TO DO ANTHING. *AK

NHTSA ID
8015197
Incident
Jun 2, 2002
Suspension
Filed Mar 19, 2001

LOWER STRUT MOUNTING BOLT SNAPPED CAUSING VEHICLE TO BE UNDRIVABLE. *SLC

NHTSA ID
883364
Incident
Mar 18, 2001
SuspensionTransmission
Filed Jan 6, 1999

DEFECTIVE TRANSMISSION, CAUSING DIFFICULTY IN REVERSE POSITION AND SURGEING WHILE DRIVING. ALSO VIBRATION AND THE VEHICLE PULLS TO THE RIGHT BADLY WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM, BUT IS GOING TO REPLACE THE TIRES. MICHELIN STATED THAT IT NOT THE TIRES, BUT THE VEHICLE ITSELF. *AK PLEASE PROVIDE FURTHER INFORMATION.

NHTSA ID
833078
Incident
Sep 1, 1998
Suspension
Filed Dec 23, 1998

WHEN DRIVING OVER 20 MPH UP UNTIL 40 MPH THE VEHICLE WILL START VIBRATING WITHOUT PRIOR WARNING. VEHICLE HAS BEEN IN SHOP FOR SERVICE SINCE CONSUMER HAD THE VEHICLE. DEALER THINKS THE TIRES ARE CAUSING THE VIBRATION. *AK

NHTSA ID
832643
Incident
Feb 12, 1997
Interior & seatsSuspensionTransmission+1 more
Filed Mar 24, 1997

TRANSMISSION REPLACED DUE TO DIFFICULTY SHIFTING/NOISE.

NHTSA ID
515894
Incident
Mar 17, 1997
Body & structureBrakesHeating & air conditioning+6 more
Filed Jan 28, 1997

CAMSHAFT FAILED.

NHTSA ID
514233
Incident
Sep 3, 1996

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .