1997 Dodge Grand Caravan Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Dodge Grand Caravan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags10913.7%
- Engine10713.4%
- Electrical10012.5%
- Transmission749.3%
- Brakes729.0%
- Visibility617.6%
- Driver assistance486.0%
- Fuel system384.8%
- Steering354.4%
- Interior & seats344.3%
- Seat belts212.6%
- Exterior lighting212.6%
- Suspension202.5%
- Body & structure182.3%
- Tires & wheels162.0%
- Powertrain (other)121.5%
- Other / unspecified70.9%
- Heating & air conditioning50.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE STOPPED AND PREPARING TO PULL INTO A DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE, DESTROYING THE FRONT OF THE VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 03/23/11 *BF
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.
SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER AND THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHENEVER THE CONTACT SHIFTS, THE VEHICLE MAKES AN UNFAMILIAR NOISE. WHEN THE VEHICLE IS PARKED, IT OPERATES NORMALLY. THE TRANSMISSION STALLS AND WILL START BACK UP, BUT IT IS UNRELIABLE. THE VEHICLE WOULD REV AND HAVE TO BE RESTARTED IN ORDER FOR THE REVVING TO STOP. IF THERE IS A POWER FLUCTUATION, THE REAR WIPERS WILL TURN ON AND OFF AT RANDOM. THE HIGH BEAMS ON THE HEADLIGHTS DO NOT WORK, BUT THE FAILURE WAS REPAIRED. THE PARKING LIGHT ON THE FRONT DRIVER'S SIDE FAILED. HE REPLACED THE BULB, BUT IT STILL DOES NOT WORK. THE CONTACT STATED THAT HE IS CONSTANTLY REPLACING THE LOW BEAM LIGHTS. THE SERPENTINE BELT SLIPS OFF; HOWEVER, IT HAS BEEN REPAIRED. THE CHECK ENGINE LIGHT FLASHES ON AND OFF AND THERE IS A BURNING ELECTRICAL SMELL COMING FROM THE VEHICLE. THE FRONT STRUT ASSEMBLY IS RUSTING AND ROTTING. THE ROCKER PANEL ON THE DRIVER'S SIDE IS RUSTED COMPLETELY. THE CURRENT MILEAGE WAS 186,000 AND FAILURE MILEAGE WAS 149,766. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB
TWICE IN THE LAST 6 YEARS THE TRANSMISSION HAS HAD TO BE COMPLETELY REBUILT IN OUR 1997 DODGE GRAND CARAVAN DUE TO FAILURE. THE FIRST TIME, IN 2002, OCCURRED AS THE TRANSMISSION PERMANENTLY SLIPPED OUT OF GEAR. THE SECOND TIME, MARCH 2008, THE TRANSMISSION WOULD DOWN-SHIFT INTO FIRST GEAR - AT ANY SPEED AND AT ANY TIME. MORE OFTEN THAN NOT THE TRANSMISSION WOULD SHIFT OUT OF GEAR BEFORE DOWN-SHIFTING CAUSING THE ENGINE TO RACE HIGH. THE VAN IS NOT USED FOR ANYTHING BUT PASSENGER TRAVEL NOR IS IT USED FOR TOWING. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.
PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN LE/ES. THE CONTACT STATED WHILE ATTEMPTING A RIGHT TURN AT SPEEDS OF 45 MPH, THE SUN VISOR FELL FROM OVER THE CONTACTS HEAD ONTO THE STEERING WHEEL. THE CONTACT STATED THE STEERING WHEEL LOCKED AND SHE WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO AN EMBANKMENT AND HAD TO BE TOWED OUT. THE CONTACT WAS NOT INJURED. SHE ADVISED THE SUN VISOR WAS DESIGNED TO SIT TOO CLOSE TO THE STEERING WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHENEVER THE CONTACT SHIFTS, THE VEHICLE MAKES AN UNFAMILIAR NOISE. WHEN THE VEHICLE IS PARKED, IT OPERATES NORMALLY. THE TRANSMISSION STALLS AND WILL START BACK UP, BUT IT IS UNRELIABLE. THE VEHICLE WOULD REV AND HAVE TO BE RESTARTED IN ORDER FOR THE REVVING TO STOP. IF THERE IS A POWER FLUCTUATION, THE REAR WIPERS WILL TURN ON AND OFF AT RANDOM. THE HIGH BEAMS ON THE HEADLIGHTS DO NOT WORK, BUT THE FAILURE WAS REPAIRED. THE PARKING LIGHT ON THE FRONT DRIVER'S SIDE FAILED. HE REPLACED THE BULB, BUT IT STILL DOES NOT WORK. THE CONTACT STATED THAT HE IS CONSTANTLY REPLACING THE LOW BEAM LIGHTS. THE SERPENTINE BELT SLIPS OFF; HOWEVER, IT HAS BEEN REPAIRED. THE CHECK ENGINE LIGHT FLASHES ON AND OFF AND THERE IS A BURNING ELECTRICAL SMELL COMING FROM THE VEHICLE. THE FRONT STRUT ASSEMBLY IS RUSTING AND ROTTING. THE ROCKER PANEL ON THE DRIVER'S SIDE IS RUSTED COMPLETELY. THE CURRENT MILEAGE WAS 186,000 AND FAILURE MILEAGE WAS 149,766. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR
AUGUST 12, 2004 RE: DANGEROUS RUNAWAY-VEHICLE 1997 DODGE GRAND CARAVAN VIN [XXX] THIS IS TO DOCUMENT A VERY DANGEROUS SITUATION THAT OCCURRED ON JULY 22, 2004 WITH THE ABOVE VEHICLE. THE MINIVAN HAS BEEN VERY WELL MAINTAINED AND AT THE TIME OF THE INCIDENT HAD ABOUT 124,800 MILES ON IT. MY WIFE, [XXX], WAS DRIVING THE VEHICLE IN A NORTHWEST DIRECTION ON I-40 FROM WILMINGTON TO CHAPEL HILL . SHE WAS USING THE CRUISE CONTROL AND IS NOT CLEAR EXACTLY WHAT THE SITUATION WAS PRIOR TO THE INCIDENT ALTHOUGH IT IS LIKELY THAT SHE HAD ACCELERATED TO PASS ANOTHER VEHICLE. SUDDENLY THE CAR WAS GOING OVER 90 MPH AND WOULDNT STOP ALTHOUGH SHE USED THE BRAKES WITH ALL HER FORCE. SHE TURNED OFF THE IGNITION AND BRAKED TO A STOP ON THE SHOULDER, WITH THE BRAKES SMOKING AND IN FLAME. IN TRYING TO RESTART THE CAR, THE ENGINE SPEED TOOK OFF AND SHE SHUT IT DOWN AND CALLED AAA FOR A TOW. THE AAA SERVICE STATION MECHANIC DISCONNECTED THE CRUISE CONTROL CABLE FROM THE THROTTLE. THE CABLE WAS STUCK FAST AND HAD KEPT THE THROTTLE OPEN. WE WERE VERY FORTUNATE THAT MY WIFE HAD BEEN ABLE TO CONTROL THE VAN WITHOUT COLLIDING WITH ANOTHER VEHICLE OR RUNNING OFF THE ROAD BEFORE BRINGING IT TO A HALT. THE CABLE APPEARED TO HAVE A BROKEN STRAND THAT STUCK INTO THE OUTER SHEATH. IT IS ONLY ABOUT 20 INCHES LONG AND MAKES A 180 DEGREE U-TURN BETWEEN THE CRUISE CONTROL VACUUM SERVO AND THE THROTTLE. THAT DESIGN PLACES MORE STRESS ON THE CABLE THAN IF IT WERE A STRAIGHT RUN. THE DEFECTIVE CABLE IS AVAILABLE FOR EXAMINATION. I AM AN MIT GRADUATE MECHANICAL ENGINEER AND FORMER ASSISTANT DIRECTOR OF TECHNICAL OPERATIONS FOR CONSUMERS UNION AND I BELIEVE ACTION SHOULD BE TAKEN BY NHTSA TO ADDRESS THIS PROBLEM. CHRYSLER CORPORATION AND THE LOCAL DODGE DEALER DID NOT OFFER ME ANY REMEDY EXCEPT REPAIR AT MY OWN EXPENSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.
PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR
PART 2 I'VE READ ON HERE THAT GATES HAS A BELT/PULLEY FIX FOR THIS PROBLEM. IF THEY HAVE ONE, CHRYSLER CAN MAKE ONE. THIS IS A DANGEROUS PROBLEM THAT CAN HAPPEN ANY TIME TO MANY DODGE VANS, IT RESULTS IN OTHER DAMAGES, SUDDEN LOSS OF POWER STEERING CONTROL, POSSIBLE INJURY EVEN DEATH TO MANY PEOPLE AT ONE TIME. MANY OTHER VEHICLES HAVE SERPENTINE BELTS WITHOUT THIS PROBLEM SO IT CAN BE FIXED. IT'S A REPEATED DESIGN FLAW & SHOULD BE CORRECTED IMMEDIATELY. A NTSB RULE GOES SOMETHING LIKE THIS "A COMPANY IS RESPONSIBLE FOR ANY FORESEEABLE PROBLEMS IN THEIR PRODUCT" THE SAME GOES FOR THE BRAKE LINES CORRODING ENOUGH FOR FAILURE TO OCCUR IN JUST A FEW YEARS, THIS IS ALSO UNACCEPTABLE. THIS IS A $29,850 VEHICLE NOT A $2,000 1967 VOLKSWAGEN BEETLE, MY BEETLE HAS THE ORIGINAL BREAK LINES. AND IN GOOD SHAPE. ALL BREAK LINES ARE TO BE STAINLESS STEEL TO RESIST RUST AND CORROSION. THIS IS PURELY LACK OF QUALITY IN MATERIALS USED TO MAKE THESE LINES AND THE COMPANY ALSO SHOULD BE MADE TO CORRECT THE PROBLEM BY WARNING ALL OWNERS ABOUT THE PROBLEM AND REPLACING ALL DEFECTABLE LINES WITH GOOD QUALITY LINES.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1. WIPERS TURNS ON AUTOMATICALLY - USUALLY WHEN A TURN SIGNAL IS ON. 2. SERVICE ENGINE LIGHT TURNS ON FREQUENTLY WITH P1698 CODE AND NO OTHER PENDING CODE. PRESENT INTERVAL AT AN AVERAGE OF A WEEK. DEALER CANNOT FIND THE ROOT OF THE PROBLEM. FOUND OUT THIS INCIDENT IS VERY COMMON AS DISCUSSED IN SEVERAL CHATROOMS. INCIDENT USUALLY STARTS WITH ABS LIGHT ON THEN INSTRUMENT CLUSTER DIES, FOLLOWED BY AIRBAG LIGHT THEN THE SERVICE ENGINE LIGHT. AT INCIDENT, POWER DOOR LOCKS DOES NOT WORK. AT INCIDENT, SOMETIMES ABS AND AIRBAG LIGHT WILL TURN OFF AFTER S SHORT DRIVE THEN THE INSTRUMENT PANEL WILL WORK. 3.REAR INTERIOR LIGHTS REMAIN LIT EVEN WHEN DASH SWITCH IS OFF AND NO DOOR AJAR. SOMETIMES A SINGLE INTERIOR LIGHT TURNS ON WHEN STARTING ENGINE AND REMAIN LIT. *JB
DT*: THE CONTACT STATED WHILE TAKING ITEMS OUT OF THE REAR OF THE VEHICLE, THE DRIVER SIDE HYDRAULIC LIFT SNAPPED. THE REAR HATCH DOOR CAME DOWN AND HIT THE CONTACT, CAUSING MINOR INJURIES. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC, BUT THE MANUFACTURER WAS ALERTED.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DT: THE CALLER'S VEHICLE WAS INVOLVED IN AN ACCIDENT AT 25 MPH AND THE REAR DRIVER'S SIDE SEAT BELT DID NOT HOLD HER CHILD. SHE TOOK VEHICLE TO DEALER, AND THEY SAID IT WILL NOT CATCH. MANUFACTURER SAID THEY WERE GOING TO LOOK INTO IT. THE DAUGHTER CHIPPED A TOOTH AND WHERE IT HIT HER HEAD, THERE WAS A BRUISE. *AK
I AM DEEPLY CONCERNED THAT MY CHILDREN ARE NOT SAFE RIDING IN OUR MINI VAN. I HAVE THREE CHILDREN AND THE GEN3 BELTS ARE IN MY VAN. I WOULD LIKE TO SEE ALL VEHICLES WITH THESE SPECIFIC BELTS BE RECALLED AND SAFE VERSIONS INSTALLED. *CB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.
TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST
PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
EVENTS INCLUDE NORMAL USE OF VEHICLE. THE FAILURE IS THE STRUT TOWERS ON A 1997 DODGE GRAND CARAVAN HAVE RUST THROUGH CAUSING A SAFETY ISSUE, STRUT COULD BREAK THROUGH THE HOUSING. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE. *TR
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHENEVER THE CONTACT SHIFTS, THE VEHICLE MAKES AN UNFAMILIAR NOISE. WHEN THE VEHICLE IS PARKED, IT OPERATES NORMALLY. THE TRANSMISSION STALLS AND WILL START BACK UP, BUT IT IS UNRELIABLE. THE VEHICLE WOULD REV AND HAVE TO BE RESTARTED IN ORDER FOR THE REVVING TO STOP. IF THERE IS A POWER FLUCTUATION, THE REAR WIPERS WILL TURN ON AND OFF AT RANDOM. THE HIGH BEAMS ON THE HEADLIGHTS DO NOT WORK, BUT THE FAILURE WAS REPAIRED. THE PARKING LIGHT ON THE FRONT DRIVER'S SIDE FAILED. HE REPLACED THE BULB, BUT IT STILL DOES NOT WORK. THE CONTACT STATED THAT HE IS CONSTANTLY REPLACING THE LOW BEAM LIGHTS. THE SERPENTINE BELT SLIPS OFF; HOWEVER, IT HAS BEEN REPAIRED. THE CHECK ENGINE LIGHT FLASHES ON AND OFF AND THERE IS A BURNING ELECTRICAL SMELL COMING FROM THE VEHICLE. THE FRONT STRUT ASSEMBLY IS RUSTING AND ROTTING. THE ROCKER PANEL ON THE DRIVER'S SIDE IS RUSTED COMPLETELY. THE CURRENT MILEAGE WAS 186,000 AND FAILURE MILEAGE WAS 149,766. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
1997 DODGE GRAND CARAVAN, TRAVELING WESTBOUND WHEN HIS RIGHT TIRE BLEW OUT. UNIT 1 SPUN OFF THE LEFT SIDE OF THE ROADWAY AND CAME TO REST IN THE MEDIAN. *BF THE RIGHT REAR FENDER HAD MINOR CONTACT DAMAGE FROM THE TIRE. (OHIO TRAFFIC CRASH REPORT # 10-0236-89) *JB UPDATED 08/06/10 *BF
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE VEHICLE HAS TOYO TIRES, SIZE 215/70/R15. THE CONTACT CLOSELY INSPECTED THE REAR DRIVER'S SIDE TIRE AND NOTICED A BULGE. THE TIRE PRESSURE WAS NORMAL. HE TOOK THE TIRE TO A TIRE DEALER AND THEY STATED THAT THE TIRES WERE NO LONGER MANUFACTURED. THE CONTACT STILL HAS POSSESSION OF THE TIRE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/6/08 *CN UPDATED 11/10/08. *JB
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.
WAS DRIVING THE VAN ABOUT APPROX 35 MPH IN A SNOW STORM WHEN IT STARTED TO SLIDE, I ACCELERATED TO KEEP FROM SPINNING OUT AND THE TRANSMISSION LET GO..TOOK IT TO THE TRANSMISSION SHOP THAT PUT IT IN AND THEY SAID THE SPIDER GEARS WERE "WELDED" TO THE SHAFT AND IT CAUSED THE SHAFT TO BREAK..THIS IS THE SECOND TRANNY WE PUT IN THIS VAN FOR THE SAME THING. MANUFACTURE DEFECT..THEY SHOULD PAY FOR THE NEW TRANNY.. IT COST ME OVER $1950 TO PUT THIS TRANNY IN AND IT IS A REBUILD FROM ADVANCED AUTO..THEY SAID ITS A MANUFACTURE REBUILD..ALSO, THE SWITCH FOR THE HEADLIGHTS IS VERY LOOSE AND YOU HAVE TO PLAY WITH IT AND GET IT IN A CERTAIN POSITION TO GET THE LIGHTS TO STAY ON. YOU HAVE TO TURN THEM ALL THE WAY TO THE RIGHT THEN PULL IT OUT A LITTLE THEN IT WILL STAY ON.. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I PURCHASED THE 1997 GRAND CARAVAN IN JANUARY 1998 AT THE MARLOW HEIGHTS DEALERSHIP IN MARLOW HEIGHTS, MARYLAND. THE FIRST TIME I STARTED EXPERIENCING ISSUE WITH THE VEHICLE WAS 5/1999 AT 24,006 MILES VEHICLE HAD LITTLE POWER WHEN ACCELERATING, TRANSMISSION NOT ENGAGING, TRANSMISSION HAD TO BE RECONDITIONED. IN 12/1999, THERE WAS TRANSMISSION FLUID LEAKING INSIDE OF THE VEHICLE ON THE DRIVER'S SIDE CAUSING A VERY STRONG NASTY ODOR. CARPET HAD TO BE REPLACED. THIS CAUSED A HAZARDOUS CONDITION TO MY FAMILY ESPECIALLY MY KIDS HAVING TO BREATH IN THIS FLUID. 3 /2000 SAME FLUID LEAKED AGAIN IN AUTO BECAUSE OF DEFECTIVE HEATING COIL. THEN AGAIN IN 8/2001 THE LEAK HAPPENED AGAIN. THIS TIME I CONTACTED DAIMLER CHRYSLER IN NORTH CAROLINA AND COMPLAINED DAIMLER CHRYSLER AGREED TO REPAIR THE VEHICLE UNDER WHAT THEY CALLED ONE CONSUMER REPAIR PER CUSTOMER PER VEHICLE. IN 11/2001, THE CHECK ENGINE LIGHT CAME ON 3 TIMES. AT THIS POINT, THE VEHICLE WAS ALSO DUE FOR EMISSIONS TESTING AND DID NOT PASS THE TEST BECAUSE OF A CYLINDER MISFIRE CODE. ONCE I WAS ABLE TO OBTAIN THE FUNDS FOR REPAIR, IN 5/2004 @ 118,668 MILES, I DECIDED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP FOR THE REPAIRS. I WAS TOLD THAT I NEEDED TO HAVE THE SPARK PLUGS REPLACED AND THAT WOULD SOLVE THE ISSUE. SO I PAID $114.24 TO REPLACE THE 6 .SPARK PLUGS, PROBLEM NOT SOLVED I ENDED UP PAYING $3,758.82 IN 7/2005 TO REPLACE CYLINDER HEADS, TIMING BELT, AND WATER PUMP . THIS WAS THE SECOND TIME I HAD THE TIMING BELT REPLACED. RECENTLY, IN 3/2006, OIL LIGHT CAME ON. HAD TO REPLACE BOTH VC GASKETS, CAM PLUGS, BOTH FT CAM SEALS AND REAR CAM SEALS AND TIMING BELT ONCE AGAIN FOR THIRD TIME. THIS COST TO ME WAS $2,677.50. NOW THE OIL LIGHT IS BACK ON AGAIN. *NM
TERRIBLE SQUEALING NOISE IN BELT AREA. DEALER CHARGED ~$250 FOR BELT AND TENSIONER REPLACEMENT AND NOISE WAS GREATLY REDUCED. SEVERAL YEARS LATER THE NOISE RETURNED AND GREW EVEN WORSE. REPLACED THE WORN BELT AND NOISE WAS GREATLY REDUCED FOR ABOUT TWO WEEKS. AFTER THE NOISE RETURNED, REMOVED THE BELT AND CHECKED ALL PULLEYS - FOUND NO PROBLEMS. REPLACED TENSIONER AND IDLER PULLEYS ANYWAY (~$20 EACH FROM DEALER) AND REINSTALLED BELT. NOISE WAS REDUCED FOR ABOUT TWO DAYS. TOOK VAN TO DEALER WHO SAID THAT IT WAS THE TENSIONER AND WERE SURPISED THAT IT HAD LASTED AS LONG AS IT DID. I PURCHASED AND INSTALLED A NEW ALTERNATOR, POWER STEERING PUMP AND TENSIONER. THE NOISE WAS GREATLY REDUCED, BUT RETURNED FULL FORCE WITHIN A COUPLE OF DAYS. IN DESPERATION I TURNED TO BELT DRESSING AS A POSSIBLE SOLUTION SINCE I HAD CLEANED ALL OF THE PULLEYS PRIOR TO BELT REINSTALLATION. WHEN THE BELT DRESSING WAS SPRAYED ON THE TENSIONER PULLEY THE SOUND DISAPPEARED FOR A FEW SECONDS, THEN RETURNED. BELT DRESSING HAD SMALL OR NO EFFECT WHEN SPRAYED AT OTHER LOCATIONS ALONG THE SERPENTINE BELT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE MOUNTING BOLT ATTACHING THE SERPENTINE BELT TENSIONING PULLEY HAD BROKEN ALLOWING THE BELT TO ENLODGE NEAR AN ENGINE MOUNT. *JG
TRANSMISSION IS LOCKED UP. VEHICLE WOULD NOT EVEN ROLL WHEN PLACED INTO NEUTRAL. VEHICLE TOWED TO DEALER. SERVICE DEPARTMENT STATED THE TRANSMISSION DIFFERENTIAL CAME APART CAUSING THE TRANY TO BECOME LOCKED UP. TRANSMISSION WOULDN'T MOVE IN ANY GEAR AND IT WOULD MAKE A GRINDING NOISE WHEN THE VEHICLE WAS STARTED UP AN PUT INTO A GEAR. REPLACED THE TRANSMISSION AND FLUSHED THE COOLER. SERVICE DEPARTMENT STATED WITH A 3 SPEED TRANSMISSION THERE IS NO TRANSMISSION COMPUTER TO RUN DIAGNOSTICS ON IT - THIS WAS A MECHANICAL FAILURE. COST TO REPLACE TRANSMISSION WITH A FACTORY REMANUFACTURED TRANSMISSION $1600.54. AIR CONDITIONING UNIT FAILED. SERVICE DEPARTMENT STATED THE EVAPORATOR HAD CORRODED AND COST TO REPLACE APPROX. $740.00. HAVE NOT REPLACED THE EVAPORATOR YET (GOING INTO COOLER WEATHER).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .