RoadVitals

1997 Dodge Grand Caravan Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
583
Latest Jul 22, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
68
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 2, 1996

What this page shows

Our database holds 583 NHTSA owner-reported complaints for the 1997 Dodge Grand Caravan. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 583 · page 1 of 24

BrakesElectricalExterior lighting
Filed Jul 22, 2020
Fire reported

MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.

NHTSA ID
11340809
Incident
Jul 21, 2020
Mileage
158,182 mi
EngineFuel systemPowertrain (other)
Filed Nov 26, 2019

CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.

NHTSA ID
11282502
Incident
Nov 26, 2019
Mileage
104,233 mi
EngineSteering
Filed Dec 15, 2016
Crash reported

SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR

NHTSA ID
10935387
Incident
Dec 15, 2016
Mileage
271,000 mi
BrakesFuel systemSuspension
Filed Jul 21, 2015

PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST

NHTSA ID
10735648
Incident
Jul 21, 2015
BrakesFuel systemSuspension
Filed Jul 21, 2015

PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY

NHTSA ID
10735643
Incident
Jul 21, 2015
BrakesFuel systemSuspension
Filed Jul 21, 2015

PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY

NHTSA ID
10735642
Incident
Jul 21, 2015
BrakesSteering
Filed Jul 21, 2015

PART 2 I'VE READ ON HERE THAT GATES HAS A BELT/PULLEY FIX FOR THIS PROBLEM. IF THEY HAVE ONE, CHRYSLER CAN MAKE ONE. THIS IS A DANGEROUS PROBLEM THAT CAN HAPPEN ANY TIME TO MANY DODGE VANS, IT RESULTS IN OTHER DAMAGES, SUDDEN LOSS OF POWER STEERING CONTROL, POSSIBLE INJURY EVEN DEATH TO MANY PEOPLE AT ONE TIME. MANY OTHER VEHICLES HAVE SERPENTINE BELTS WITHOUT THIS PROBLEM SO IT CAN BE FIXED. IT'S A REPEATED DESIGN FLAW & SHOULD BE CORRECTED IMMEDIATELY. A NTSB RULE GOES SOMETHING LIKE THIS "A COMPANY IS RESPONSIBLE FOR ANY FORESEEABLE PROBLEMS IN THEIR PRODUCT" THE SAME GOES FOR THE BRAKE LINES CORRODING ENOUGH FOR FAILURE TO OCCUR IN JUST A FEW YEARS, THIS IS ALSO UNACCEPTABLE. THIS IS A $29,850 VEHICLE NOT A $2,000 1967 VOLKSWAGEN BEETLE, MY BEETLE HAS THE ORIGINAL BREAK LINES. AND IN GOOD SHAPE. ALL BREAK LINES ARE TO BE STAINLESS STEEL TO RESIST RUST AND CORROSION. THIS IS PURELY LACK OF QUALITY IN MATERIALS USED TO MAKE THESE LINES AND THE COMPANY ALSO SHOULD BE MADE TO CORRECT THE PROBLEM BY WARNING ALL OWNERS ABOUT THE PROBLEM AND REPLACING ALL DEFECTABLE LINES WITH GOOD QUALITY LINES.

NHTSA ID
10735625
Incident
Jul 21, 2015
ElectricalEngine
Filed Jul 9, 2015

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER AND THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ID
10732862
Incident
Jun 29, 2015
Mileage
77,000 mi
Electrical
Filed Nov 11, 2014

AT RANDOM GAUGES WILL STOP WORKING ON THE DASHBOARD AND THE ABS LIGHT WILL TURN ON. *TR

NHTSA ID
10654235
Incident
Nov 6, 2014
Electrical
Filed Oct 23, 2014

THIS IS ACTUALLY MY MOTHER'S VAN AND A VAN THAT I HAD PREVIOUSLY OWNED. IT SEEMS THAT THESE VEHICLES SEEM TO HAVE A PROBLEM WITH THE SECURITY SYSTEM NOT DISARMING AS YOU TRY TO ENTER THE VEHICLE. YOU CAN UNLOCK THE DOORS FROM THE OUTSIDE, BUT AS SOON AS YOU GET IN THE VEHICLE AND TRY TO START IT, IT IMMEDIATELY SHUTS BACK DOWN AS A SECURITY PRECAUTION. A SIMPLE SMACK ON THE DASH CURES IT RIGHT UP, BUT BEING AS HOW IT'S MY MOTHER'S VAN NOW; SHE DOESN'T HAVE THE STRENGTH TO SIMPLY "SMACK" THE DASH AND GET EVERYTHING WORKING AGAIN. IT SEEMS AS THOUGH, THIS IS NOT THE ONLY KNOWN ISSUE. I HAVE READ ABOUT IT THROUGH SEVERAL DIFFERENT PEOPLE AND HAVE EXPERIENCED IT MYSELF ON TWO SEPARATE VANS. I HONESTLY BELIEVE THAT DAIMLER/CHRYSLER SHOULD ADDRESS THIS ISSUE AND NOT HAVE THE CONSUMER FIX IT, SEEING AS HOW IT IS AND ISSUE THAT'S BURIED IN THE DASHBOARD AND NOT OUT IN PLAIN SIGHT, LIKE SOME MECHANICAL ISSUES. THEY FIXED THE PROBLEM WITH THE CLOCK SPRING IN THE STEERING WHEEL, BECAUSE IT COULD SET OFF THE AIRBAG AT ANY GIVEN MOMENT. WELL, WITH ME HAVING TO SMACK THE DASH SEVERAL DIFFERENT TIMES, HER SPEEDOMETER IS OFF BY 50 MPH NOW. I AM HOPING FOR A RECALL NOTICE ON THIS ISSUE, DUE TO THE FACT THAT ONE MORE GOOD WHACK COULD SET OFF THE AIRBAG AND REALLY INJURY SOMEBODY. THANK YOU. *TR

NHTSA ID
10649392
Incident
Oct 1, 2013
Brakes
Filed Oct 9, 2014
Crash reported

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL OF THE BRAKE FLUID DRAINED FROM THE BRAKE LINES AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID
10643688
Incident
Oct 9, 2014
Mileage
160,000 mi
AirbagsDriver assistanceElectrical
Filed Jul 21, 2014

I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR

NHTSA ID
10614903
Incident
Jul 21, 2014
Mileage
106,500 mi
ElectricalFuel system
Filed Jun 29, 2014

CAR HAS FAULTY GAS GAUGE AND DESPITE HOW MUCH GAS I PUT IN, WILL TOGGLE BETWEEN HAVING GAS TO EMPTY AND SITS ON EMPTY, HAS RUN OUT OF GAS AS A RESULT, HARD TO START AND NOW WILL NOT START. ALSO HAS MANY ELECTRICAL QUIRKS, TURN HEADLIGHTS ON INBOARD DASH LIGHT GOES OFF AND VICE VERSA. HAD SOMEONE FIX FAN TO GO ON WHEN PLUGGED INTO BATTERY SINCE CANNOT GET INTO COMPUTER DASHBOARD AND INTERNAL HEAT FAN STOPPED WORKING, ALSO INDICATORS WORK SPORADICALLY (SO EVIDENTLY AN ELECTRICAL COMMUNICATIONS ISSUE). I'VE READ THAT THIS YEAR HAS HAD RECALLS DUE TO FAULTY FUEL HOSES/LINES AND WHEN USING AFTER MARKET FUEL FILTERS EVEN FROM NAPA WHICH WILL CAUSE FUEL LINES TO BECOME FAULTY. MY VAN FALLS WITHIN THIS YEAR, BUT I WAS TOLD MY SPECIFIC VIN # DIDN'T APPLY. VAN IS 3.3 LITER ENGINE, V6. *TR

NHTSA ID
10606794
Incident
Jun 28, 2014
Mileage
150,000 mi
Engine
Filed Jun 16, 2014

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE CURRENT MILEAGE WAS 114,000.

NHTSA ID
10598502
Incident
Apr 1, 2012
Mileage
107,000 mi
Powertrain (other)
Filed Jan 28, 2013

WAS DRIVING THE VAN ABOUT APPROX 35 MPH IN A SNOW STORM WHEN IT STARTED TO SLIDE, I ACCELERATED TO KEEP FROM SPINNING OUT AND THE TRANSMISSION LET GO..TOOK IT TO THE TRANSMISSION SHOP THAT PUT IT IN AND THEY SAID THE SPIDER GEARS WERE "WELDED" TO THE SHAFT AND IT CAUSED THE SHAFT TO BREAK..THIS IS THE SECOND TRANNY WE PUT IN THIS VAN FOR THE SAME THING. MANUFACTURE DEFECT..THEY SHOULD PAY FOR THE NEW TRANNY.. IT COST ME OVER $1950 TO PUT THIS TRANNY IN AND IT IS A REBUILD FROM ADVANCED AUTO..THEY SAID ITS A MANUFACTURE REBUILD..ALSO, THE SWITCH FOR THE HEADLIGHTS IS VERY LOOSE AND YOU HAVE TO PLAY WITH IT AND GET IT IN A CERTAIN POSITION TO GET THE LIGHTS TO STAY ON. YOU HAVE TO TURN THEM ALL THE WAY TO THE RIGHT THEN PULL IT OUT A LITTLE THEN IT WILL STAY ON.. *TR

NHTSA ID
10494980
Incident
Jan 16, 2013
Mileage
126,321 mi
Brakes
Filed Nov 28, 2012

WHILE DRIVING RUSTED BRAKELINE RUPTURED AND LOST FLUID. *TR

NHTSA ID
10486402
Incident
Oct 25, 2012
Mileage
169,577 mi
Engine
Filed Sep 6, 2012

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE HIT A SMALL POTHOLE AND THE CONTACT LOST POWER STEERING. ALSO, THE VEHICLE OVERHEATED AND THE ALTERNATOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE BUT DECIDED TO REPLACED THE SERPENTINE BELT AS A SAFETY PRECAUTION. THE FAILURE RECURRED SEVERAL TIMES MOSTLY WHEN IT RAINED OR HIT A POTHOLE. THE CONTACT STATED THAT THE SERPENTINE BELT CAME OFF SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 143,000.

NHTSA ID
10474080
Incident
Apr 1, 2011
Mileage
130,000 mi
Fuel system
Filed Jun 20, 2012

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A FUEL SMELL. THE CONTACT PARKED THE VEHICLE AND AFTER INSPECTING IT, HE NOTICED FUEL LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 7/11/12 *CN UPDATED 07/17/12

NHTSA ID
10462422
Incident
Jun 20, 2012
Mileage
145,000 mi
ElectricalEngine
Filed Feb 1, 2012

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL AUTOMOTIVE STORE, WHERE IT WAS DIAGNOSED THAT THE COIL PACK MALFUNCTIONED. THE DEALER WAS NOTIFIED AND THEY COULD NOT ASSIST THE CONTACT WITH THE FAILURE OF THE COIL PACK. THE VEHICLE EXPERIENCED THIS FAILURE A TOTAL OF SIX TIMES AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 03/05/12*LJ UPDATED 03/08/12

NHTSA ID
10446126
Incident
Jun 17, 2009
Mileage
122,000 mi
Brakes
Filed Jul 22, 2011

BRAKE LINE FAILURE - BRAKE FLUID LEAKED OUT DUE TO CORROSION. *TT

NHTSA ID
10414679
Incident
Jul 19, 2011
Mileage
85,000 mi
Brakes
Filed Jun 4, 2011

WHILE DRIVING OUR 97 DODGE GRAND CARAVAN LE TO DROP OFF A VISITOR, HALFWAY THROUGH THE TRIP, I HAD TO STOP AT A LIGHT AND ALL OF A SUDDEN THE BRAKE PEDAL JUST WENT ALL THE WAY TO FIREWALL. SINCE CARAVAN HAS A FOOT BRAKE, I MANAGED TO DRIVE VEHICLE WITH HAZARD LIGHTS ON USING THE FOOT BRAKE. THERE WAS A SMELL OF BRAKE FLUID THAT INSTANT SO I FIGURED A LEAK HAD OCCURRED SOMEWHERE. AFTER GETTING HOME, I CHECKED AREA WHERE LEAK WAS COMING FROM AND SAW IT ON THE STAINLESS STEEL BRAID CONNECTION UNDERNEATH DRIVER SEAT NEAR THE ABS MODULE. *TR

NHTSA ID
10404453
Incident
Jun 3, 2011
Mileage
163,955 mi
Brakes
Filed May 5, 2011

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKES BUT THE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT SOME OF THE BRAKE LINES WERE SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 128,000. UPDATED 06/16/11*LJ UPDATED 06/23/11

NHTSA ID
10399182
Incident
Mar 5, 2011
Mileage
126,000 mi
Engine
Filed Mar 2, 2011

WHEN DRIVING IN THE RAIN WE HIT WATER ON THE ROAD AND THE SERPENTINE BELT COMES OFF, YOU LOSE POWER STEERING AT THE TIME IF IT HAPPENS IN HEAVY TRAFFIC YOU COULD HAVE A CRASH. WHEN LOOKING FOR A SOLUTION FOR THE PROBLEM I FOUND IT HAPPENS TO A LOT OF PEOPLE. GATES MAKES AN AFTER MARKET FIX PART# 38379K. DODGE WILL NOT FIX IT.

NHTSA ID
10387728
Incident
Feb 24, 2011
Mileage
186,542 mi
Airbags
Filed Feb 14, 2011
Crash reported1 death reported

TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE STOPPED AND PREPARING TO PULL INTO A DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE, DESTROYING THE FRONT OF THE VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 03/23/11 *BF

NHTSA ID
10382621
Incident
Oct 27, 2010
Mileage
220,000 mi
Powertrain (other)
Filed Aug 31, 2010

TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT WAS CHANGING THE TIRE WHEN HE NOTICED THAT THE REAR AXLE WAS FRACTURED AND EXHIBITED SIGNS OF RUST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REPLACEMENT PARTS WERE UNATTAINABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 107,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

NHTSA ID
10352950
Incident
Mar 16, 2010
Mileage
104,000 mi

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