Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
POWER DOOR LOCK ON DRIVER'S SIDE FRONT DOOR WILL NOT WORK. I HAVE TO OPEN THE REAR SLIDING DOOR ON MY VAN AND REACH AROUND TO UNLOCK MANUALLY. IT DOESN'T LOCK AFTER BEGINNING TO MOVE EITHER. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. *TR
THA PASSENGER SEAT ADJUSTMENT BAR IS BROKEN AND THE SEAT WILL NOT STAY IN ONE POSITION... NO ONE CAN USE THE SEAT BECAUSE IT MOVES ALL THE TIME. *TR THE DRIVER SEAT HAS THE SAME PROBLEM, BUT IT DOES NOT MOVE, I JUST CAN NOT ADJUST THE SEAT AT ALL.
MY CAR WAS REAR ENDED BY A LARGE PICKUP ON THE FREEWAY. IMMEDIATELY ON IMPACT THE DRIVER'S SIDE SEAT BACK WENT INTO A RECLINED POSITION. THEREFORE, THE ONLY SAFETY DEVICE OPERATIONAL WAS THE LAP BELT AS THE SHOULDER BELT AND HEAD REST DEPEND ON THE SEAT BACK TO BE OF ANY USE AND THE AIRBAG ONLY DEPLOYS IN A FRONT END CRASH. THIS LED TO MY UPPER BODY BEING JERKED ALL OVER THE FRONT OF THE CAR. DODGE'S RESPONSE IS THAT THE SEAT BACK IS SUPPOSED TO DO THIS IN A REAR END CRASH. I FIND THIS RATHER INCREDIBLE AS THAT LEAVES ONLY THE LAP BELT FUNCTIONAL. *JB
RIGHT PARK LAMP AND LIGHTED INSTRUMENT PANEL FAILURE. SHORT LOCATED IN WIRING HARNESS UNDER DASH NEAR FIREWALL ON THE INTERIOR SIDE OF VEHICLE. DEALER UNABLE TO LOCATE SHORT WITHOUT DISMANTLING VEHICLE. DELEARSHIP BYBASS SHORT BY JUMPING AREA WHERE SHORT WAS FOUND USING A NEW WIRE.
PASSENGER SIDE SLIDING DOOR OPENS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM.*AK
VEHICLE WAS STOPPED IN TRAFFIC AND STRUCK FROM BEHIND. BOTH FRONT SEAT BACKS BROKE REARWARD INTO A FULLY RECLINED POSITION. THE DRIVERS SEAT STRUCK A 4 YEAR OLD CHILD WHO WAS SEATED IN THE SECOND ROW AND RESTRAINED WITH THE LAP-SHOULDER BELT. THE CHILD SUFFERED HEAD INJURIES.
ABOUT A YEAR AGO THE AIRBAG WARNING LIGHT CAME ON, THE HORN STOPPED WORKING, AND THE CRUISE CONTROL STOPPED WORKING. THE VEHICLE IS A 1999 DODGE GRAND CARAVAN. WE HAD THE CLOCKSPRING REPLACED JUST THIS MONTH FOR A BILL OF $266.00. THE 1998 DODGE GRAND CARAVAN WAS RECALLED FOR THIS VERY PROBLEM. IT LOOKS LIKE THE PROBLEM HAS NOT BEEN RECTIFIED IN THE 1999 MODELS.
WE BOUGHT OUR DODGE GRAND CARAVAN ON MARCH 11TH 2000, WITHIN THE FOLLOWING MONTH WE TOOK THE VAN BACK TO THE LEITH DEALER SHIP THAT WE BOUGHT IT FROM TO COMPLAIN ABOUT A VERY LOUD POPPING NOISE THAT WAS COMMING FROM THE FRONT RIGHT WHEEL WELL AND WE WERE TOLD AND I QUOITE " THAT IS A NOISE THAT IS VERY COMMON TO DODGE VEHICLES" AND BASICLLY TOLD WE WOULD HAVE TO LIVE WITH IT. IT GOT WORSE SO WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND TOLD THEM THAT THE PROBLEM WAS DEFFIANTLY WORSE AND WOULD YOU PLEASE LOOK AT IT, AGAIN WE WERE TOLD THE SAME THING. ALL IN ALL WE TOOK IT BACK TO THE DEALERSHIP AT LEAST 3 OR 4 DIFFERENT TIMES AND EVERYTIME THE ANSWER WAS THE SAME. IN MARCH OF THIS YEAR (2003) WE TOOK OUR VAN IN TO A LOCAL FIRESTONE TO HAVE NEW TIRES BUT ON THE VAN AND I ASKED ONCE AGAIN IF THEY WOULD CHECK AND SEE IF THEY COULD FIND THE SOURCE TO THE NOISE, AND THEY DID. FOR 3 YEARS WE DROVE AROUND WITH THE WHEEL HUB COMMING OFF, IT TURNED OUT THE THE WHEEL HUB ASEMBLEY WAS LOOSE AND COMING OFF YOU COULD PULL THE WHEEL IN ALL DIFFERENT DIRECTIONS WITH IT TIGHTLY BOLTED TO THE VAN ITSELF, THE GAS STRUTS HAD TO BE REPLACED AND THE SWAY BAR LINK KIT HAD TO REPLACED ON IT ALSO. ALL IN ALL THE TOTAL BILL ENDED UP AS $800.09 TO GET THE VAN FIXED. WE HAVE ALSO HAD TO HAVE THE CALIPERS REPLACED TWICE ON THE VAN AND WE HAVE BEEN TOLD ONCE AGAIN THAT THIS IS ALSO COMMON TO DODGE VEHICLES. WE WOULD LOVE TO BE REIMBERSED FOR THIS BECAUSE THE DEALERSHIP SOLD US THIS VEHICLE IN THIS SHAPE AND KNEW IT AND THEN LIED ABOUT IT NOT ONCE BUT SEVERAL TIMES BUT THE DEALERSHIP IS NO LONGER IN BUSINESS.*AK
ON AUGUST 22 OUR 1999 DODGE GRAND CARAVAN WAS REAR-ENDED. IN THE COLLISION, THE SEAT BACK ON 3 OF THE 4 BUCKET SEATS WAS BROKEN. BECAUSE OF THIS FAILURE, THE HEADREST OFFERED NO PROTECTION AGAINST WHIPLASH.
DRIVERS SEAT-BACK RECLINING LEVER BROKE AWAY FROM THE SEAT FRAME CAUSING SEAT TO REMAIN IN AN UPRIGHT POSITION.*JB
INTERIOR LIGHTING PROBLEM. *AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS THE BODY CONTROL MODULE WHICH OPERATES ALL DASH BOARD WHICH IT CAUSED THE ODOMETER, SPEEDDOMETER, GAS GAGE, AIR ACCOINDITION TO GO DOWN CONSUMER ALSO STATED THAT SHE HAS CONTACTED THE DEALER AND THEY STATED THAT THE MAIN ELECTRICAL COMPUTER ON THE VEHICLE WAS DEFECTED. TS
WHILE DRIVING ALL DASH INDICATOR LIGHTS WENT OUT, DEALER REPLACED A SENSOR. THIS HAPPENED AGAIN IN JUNE OF 2002, SENSOR WAS REPLACED A SECOND TIME.*AK
DRIVER'S SEATBACK LEVER BROKE AWAY FROM THE SEAT FRAME, CAUSING THE SEAT TO STICK IN UP-RIGHT POSITION. *AK CONSUMER IS CONCERNED ABOUT THE PERFORMANCE OF THE SEAT IF EVER IN AN ACCIDENT. *SCC
WAS DRIVING & WAS MAKING A LEFT HAND TURN WHEN ANOTHER VEHICLE HIT REAR PASSENGER'S SIDE BEHIND WHEEL WELL. UPON IMPACT, REAR BACK BUCKET SEAT BECAME DISLODGED FROM SEAT TRACT. CHILD SEAT WITH CHILD IN IT WAS RECLING BACKWARDS. MANUFACTURER INDICATED PROBLEM WAS RIVER'S FAULT. *AK
WHILE DRIVING BACK SEAT POPPED OUT OF TRACK. *AK
CONSUMER'S HUSBAND WAS REAR ENDED, AND BACK SEAT POPPED OUT OF TRACK. NO INJURIES. *AK
VEHICLE WAS REAR ENDED, AND DRIVERS SEATBACK COLLAPSED, CAUSING THE DRIVER TO FALL INTO THE BACK . DEALER HAS BEEN CONTACTED. *AK CONSUMER IS NOT IN FAVOR WITH INSURANCE'S DECISION TO REPLACE SEAT INSTEAD OF REPLACING THE SEATS. *TT
DRIVER WAS REARENDED WITH A 40 MPH IMPACT WHEN DRIVER'S SEATBACK BROKE, CAUSING SEAT TO FALL BACK WHICH COULD RESULT IN INJURIES. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .