RoadVitals

1999 Dodge Grand Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
432
Latest Aug 18, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Dec 11, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
39
20 injuries, 8 deaths reported

Overview

Our database contains 432 NHTSA owner-reported complaints for the 1999 Dodge Grand Caravan, most frequently naming the airbags, transmission and electrical categories. 5 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 12 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:GLASS, SIDE/REAR

Dec 11, 2007
1,657 units potentially affected
The defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
The risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
The remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
SAFELITE FULFILLMENT, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Nov 2, 2006
24,358 units potentially affected
The defect: CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
The risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
AIRTEX PRODUCTSView on NHTSA.gov

AIR BAGS

Oct 6, 2004
955,344 units potentially affected
The defect: ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
The risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
The remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number D17View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04013ClosedEngineering Analysis

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jun 4, 2004
Closed May 25, 2005

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

AIR BAGS:FRONTALLed to recall 04V480000
RQ04001ClosedRecall Query

DRIVER AIR BAG CLOCKSPRING FAILURE

Opened Jan 28, 2004
Closed Jun 4, 2004

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).

AIR BAGS:FRONTAL
EA01007ClosedEngineering Analysis

AIR BAG CLOCKSPRING

Opened Feb 21, 2001
Closed Nov 22, 2002

There is no summary currently available

ELECTRICAL SYSTEMLed to recall 02V293000
RQ00008ClosedRecall Query

DC MINIVAN FUEL INJECTOR RAIL LEAK

Opened Mar 9, 2000
Closed Mar 18, 2002

There is no summary currently available

VEHICLE SPEED CONTROL:LINKAGESLed to recall 00V268000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalExterior lighting
Filed Aug 18, 2020

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##

NHTSA ID
11350096
Incident
Jul 1, 2020
Mileage
39,000 mi
Airbags
Filed Oct 23, 2018

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ID
11142265
Incident
Oct 15, 2018
Mileage
120,000 mi
Electrical
Filed Sep 21, 2017

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE INSTRUMENT PANEL FUNCTIONS STOPPED WORKING. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES OPERATED INTERMITTENTLY, SUCH AS THE FUEL GAUGE AND THE ODOMETER. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA ID
11024910
Incident
Sep 21, 2016
Mileage
170,000 mi
ElectricalEngine
Filed Jul 21, 2017

MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.

NHTSA ID
11010019
Incident
May 1, 2017
Mileage
193,000 mi
Fuel system
Filed Feb 7, 2017
Fire reported

ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.

NHTSA ID
10949959
Incident
Jan 23, 2017
Mileage
210,000 mi
Engine
Filed Dec 25, 2016

SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL! *TR

NHTSA ID
10937387
Incident
Dec 24, 2016
Mileage
255,000 mi
EngineFuel system
Filed Nov 2, 2016
Fire reported

TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.

NHTSA ID
10923844
Incident
Oct 31, 2016
Mileage
275,000 mi
AirbagsElectricalExterior lighting
Filed Aug 27, 2016

CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.

NHTSA ID
10901938
Incident
Aug 13, 2016
Mileage
189,879 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100519

STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Grand Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000
2020191052.6
20192384163.3
20182694155.9
20174113153.6
20169986257.2
20152784159.2
20143575262.6
20134704257.8
20125836256.3
20115304257.3
20108676357.4
20095437255.6
20081,2918255.7
20071823156.3
20062844559.2
20059956758.5
20041163149.1
20032193358.3
20022906561.7
20012985355.7
20004428361.2
1999Viewing4325661.9
19985596664.2
19975836664.5
19961,157111160.7
19951083554.9
19941996561.4
19932899859.6
19922558665.0
19911298761.5
1990553254.8
1989243256.2
1988103255.6
1987222
1986022
1985122
1984022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.