Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
432
Latest Aug 18, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
39
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 12, 1999
What this page shows
Our database holds 432 NHTSA owner-reported complaints for the 1999 Dodge Grand Caravan. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 432 · page 1 of 18
ElectricalExterior lighting
Filed Aug 18, 2020
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
NHTSA ID
11350096
Incident
Jul 1, 2020
Mileage
39,000 mi
Airbags
Filed Oct 23, 2018
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ID
11142265
Incident
Oct 15, 2018
Mileage
120,000 mi
Electrical
Filed Sep 21, 2017
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE INSTRUMENT PANEL FUNCTIONS STOPPED WORKING. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES OPERATED INTERMITTENTLY, SUCH AS THE FUEL GAUGE AND THE ODOMETER. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
NHTSA ID
11024910
Incident
Sep 21, 2016
Mileage
170,000 mi
ElectricalEngine
Filed Jul 21, 2017
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
NHTSA ID
11010019
Incident
May 1, 2017
Mileage
193,000 mi
Fuel system
Filed Feb 7, 2017
Fire reported
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
NHTSA ID
10949959
Incident
Jan 23, 2017
Mileage
210,000 mi
Engine
Filed Dec 25, 2016
SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL! *TR
NHTSA ID
10937387
Incident
Dec 24, 2016
Mileage
255,000 mi
EngineFuel system
Filed Nov 2, 2016
Fire reported
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
NHTSA ID
10923844
Incident
Oct 31, 2016
Mileage
275,000 mi
AirbagsElectricalExterior lighting
Filed Aug 27, 2016
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
NHTSA ID
10901938
Incident
Aug 13, 2016
Mileage
189,879 mi
Suspension
Filed Dec 3, 2015
DRIVER STRUT TOWER GAVE AWAY DO TO RUST. I NEED HELP PAYING FOR THE VAN TO GET FIXED. THIS IS THE ONLY CAR I HAVE FOR MY FAMILY AND WE CAN NOT AFFORD AN OTHER CAR RIGHT NOW. PLEAS LET ME KNOW WHAT I CAN DO ABOUT THIS.
NHTSA ID
10808104
Incident
Nov 30, 2015
Mileage
205,008 mi
ElectricalExterior lighting
Filed Nov 16, 2015
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
NHTSA ID
10790570
Incident
Nov 10, 2015
Mileage
178,000 mi
AirbagsDriver assistance
Filed Jul 6, 2015
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
NHTSA ID
10732230
Incident
Jun 5, 2015
Electrical
Filed Jul 1, 2014
WHILE DRIVING, THE INSTRUMENT CLUSTER WILL GO BLANK. INSTRUMENTS: GAS GAUGE, TEMPERATURE, AND SPEEDOMETER NEEDLES WILL GO TO ZERO. DIGITAL READOUTS GO BLANK. NORMAL FUNCTION RETURNS USUALLY IN MINUTES AND SOMETIMES FASTER IF I HIT THE DASHBOARD WITH MY HAND. MY RESEARCH INDICATES THIS TO BE A SIGNIFICANT PROBLEM WITH NUMEROUS YEAR MODELS OF DODGE MINIVANS. THIS ISSUE IS DESCRIBED AS A COMPUTER COMMUNICATION PROBLEM CAUSED BY FAULTY CONNECTIONS IN THE INSTRUMENT CLUSTER THAT INTERRUPT THE CONNECTIONS BETWEEN THE THREE ONBOARD COMPUTERS. WHEN THE POWER GOES OUT TO THE DASH, INDICATING A CONNECTION PROBLEM, WILL MY AIRBAGS STILL WORK? THE ERROR CODE FOR THIS MALFUNCTION IS: P1698. *TR
NHTSA ID
10607487
Incident
Jun 15, 2011
Mileage
120,000 mi
Electrical
Filed Jun 21, 2014
DRIVING DOWN ROAD AS USUAL AND ALL THE DASH COMPONENTS WENT DOWN I HIT A BUMP AND THEY CAME BACK UP OR IF I SLAP THE TOP OF IT THEY WILL COME BACK ON. I LIKE KNOWING HOW MUCH GAS I HAVE,HOW FAST I'M GOING OR EVEN IF I'M OVERHEATING. AND I DO CARRY A DISABLED PERSON PLUS MY SELF SO WE DEPEND ON THIS EVERYDAY. *TR
NHTSA ID
10604914
Incident
Jun 2, 2014
Mileage
185,000 mi
AirbagsDriver assistance
Filed May 29, 2014
WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN? *TR
NHTSA ID
10594962
Incident
Apr 25, 2014
EngineSteering
Filed May 28, 2014
MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!! *TR
NHTSA ID
10594524
Incident
May 1, 2013
Electrical
Filed Apr 20, 2014
BOTH ORIGINAL KEYS AND SPARES CAN BE REMOVED WHILE THE ENGINE IS RUNNING AND IN ANY GEAR. THE VAN ALSO HAS A FAILURE TO START THAT RESEMBLES A DEAD BATTERY. I REPLACED THE BATTERY AND THE PROBLEM STILL EXISTS AND IS COMPLETELY RELATED TO THE IGNITION SWITCH. *TR
NHTSA ID
10583732
Incident
Apr 17, 2014
Fuel system
Filed Jan 22, 2014
TWO WEEKS AGO MY 1999 DODGE GRAND CARAVAN DEVELOPED A STRONG SMELL OF GASOLINE INSIDE AND OUT OF THE VEHICLE. IT HAS GOTTEN PROGRESSIVELY STRONGER. IT USUALLY HAPPENS WHEN THE BRAKES ARE APPLIED AND /OR STOPPING SUDDENLY, AND STOPPING /PARKING IN THE GARAGE. *TR
NHTSA ID
10561106
Incident
Jan 6, 2014
Mileage
204,400 mi
Steering
Filed Aug 16, 2013
Crash reported
ON GOING PROBLEM, WITH MYSELF AND PREVIOUS OWNERS. NEVER ADDRESSED BY CHRYSLER AND NO RECALL EVER DONE. WHEN DRIVING ON WET ROADS THE SERPENTINE BELT COMES OFF LEAVING YOU WITH NO POWER STEERING AND LOSS OF CONTROL IF GOING AT NORMAL SPEEDS AND ON A CURVE. IT IS A WELL KNOW PROBLEM AND HAS NOT BEEN ADDRESSED BY CHRYSLER. THEY JUST SAY THERE HAS NEVER BEEN A RECALL AND REFUSE TO FIX THE PROBLEM. THE PROBLEM IS SO PREVALENT THAT GATES HAS MADE A REPLACEMENT PULLEY AND BELT TO FIX IT, BUT IT COSTS ABOUT $120.00 AND CHRYSLER SHOULD PAY FOR THE FIX AND INSTALLATION. WHY HAS THIS NOT BEEN TAKEN CARE OF? *TR
NHTSA ID
10535682
Incident
Jul 7, 2011
Mileage
152,000 mi
Suspension
Filed Jul 30, 2013
DRIVER SIDE FRONT STRUT MOUNT DANGEROUSLY RUSTED, COULD CAUSE FATEL ACCIDENT. *TR
NHTSA ID
10532743
Incident
Jul 30, 2013
Mileage
120,000 mi
Other / unspecified
Filed Jun 4, 2013
Crash reported1 injury reported7 deaths reported
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE UTILITY TRAILER SAFETY. *SMD THE DRIVER OF A MINIVAN ALONG WITH SIX OTHER PEOPLE WERE KILLED IN A HEAD-ON COLLISION ON A RURAL ROAD, WHEN IT WAS STRUCK BY A TRAILER LOADED WITH CRUSHED VEHICLES, THAT HAD BROKEN LOOSE FROM A TRACTOR TRAILER HEADING IN THE OPPOSITE DIRECTION.
NHTSA ID
10515254
Incident
May 29, 2013
Suspension
Filed Apr 8, 2013
STRUT BROKE ,STARTED TO RUB ON TIRE ,MADE IT TO REPAIR SHOP ONLY TO BE TOLD THAT THE STRUT HOUSING IS ALL RUSTED OUT. *TR
NHTSA ID
10505590
Incident
Dec 15, 2012
Mileage
84,000 mi
Suspension
Filed Jan 18, 2013
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 2/13/2013 FAILED. *KB
NHTSA ID
10493435
Incident
Jan 18, 2011
Brakes
Filed Jun 20, 2012
I WAS COMING AROUND A TURN AND SAW A CAR MAKING A LEFT TURN IN FRONT OF ME. I TRIED TO SLOW DOWN BY BRAKING AND THE VAN APPEARED TO ACCELERATE. I BARELY AVOIDED RUNNING INTO THE TURNING CAR BY SWERVING AROUND IT. I THEN FOUND THAT ONLY MY EMERGENCY BRAKE WAS WORKING. I GOT HOME AND MY NEIGHBOR HELPED LOCATE THE PROBLEM. THE BRAKE FLUID HAD LEAKED OUT THROUGH THE BRAKE LINE. THERE ARE 6 CONNECTIONS TO THE CAB. TWO ARE FOR LINES RUNNING TO THE REAR OF THE VAN. THEY HAVE 6 INCH SECTIONS OF FLEX TUBING BETWEEN THE SOLID TUBING. THE LEAK IS AT THE REARWARD CONNECTIONS BETWEEN THE SOLID AND FLEX TUBING. BOTH REARWARD CONNECTIONS HAVE THE CORRODED SOLID METAL FOR THE FIRST FEW INCHES AFTER THE FLEX TUBING. I NOTED THAT THERE ARE A NUMBER OF COMPLAINTS ABOUT BRAKE FAILURE DUE TO CORROSION OF BRAKE LINES ON THE 1999 DODGE GRAND CARAVAN AND CARAVAN ON THE INTERNET. *JS
NHTSA ID
10462415
Incident
Jun 20, 2012
Mileage
137,017 mi
Brakes
Filed Sep 27, 2011
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THAT IT DROPPED TO THE FLOOR BOARD; HOWEVER, THE CONTACT WAS ABLE TO STOP THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE BRAKE LINE FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA ID
10427561
Incident
Sep 26, 2011
Mileage
98,000 mi
Brakes
Filed Sep 7, 2011
1999 AWD ABS GRAND CARAVAN, PERSONAL USE ONLY , NO TOWING, MILD NJ WINTER CONDITIONS. CAR PARKED FOR THREE DAYS AFTER EXTENDED TRIP (2,880 MILES OVER 3WEEKS)AT HIGHWAY SPEEDS WITH NO PROBLEMS.ON SECOND LEG OF K-TURN WHILE ATTEMPTING TO REPOSITION CAR IN DRIVEWAY (SPEED LESS THAN 5MILES/ HR) BRAKE PEDAL SUDDENLY DEPRRESSED ALL THE WAY TO THE FLOOR. INSPECTING BELOW THE VAN SHOWED BRAKE FLUID LEAK FROM A RUPTURED REAR BRAKE LINE CLOSE TO BRAIDED FLEX LINE CLOSE TO ABS MODULE. ALL STEEL LINES FOUND TO BE EXTENSIVELY CORRODED /RUSTED UP TO AND INVOLVING FIXTURES AT ATTACHMENT TO INNER BRAKE HOSES AT THE REAR, UP TO THE MASTER CYLINDER AND THE FRONT WHEEL LINES AT THE ATTACHMENT TO FRONT HOSES. DODGE DEALERSHIP (AUTOLAND) TOTALLY HANDS-OFF IN TRYING TO ADDRESS THIS GLARING SAFETY ISSUE - "NO RECALLS, NO MECHANISMS TO REPORT THIS ISSUE TO CHRYSLER", MORE INFURIATING IS THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR THESE DEFECTIVE PARTS, THEY HAVE ALL BEEN DISCONTINUED....RIGHT AT THE TIME THAT MOST OF THESE CARS WILL BE NEEDING THE BRAKING PLUMBING CHANGED!!! MEANWHILE THERE ALL THESE TICKING TIME BOMBS OF CARAVANS OUT THERE WITH TENUOUS BRAKING ABILITY ONCE THESE DEFECTIVE LINES RUPTURE. PLEASE RECALL THESE BEFORE SOMEONE DIES, BEFORE SOMEBODY'S FAMILY CRIES!!! I SHUDDER TO THINK THIS COULD HAVE OCCURRED DURING MY LONG ROAD TRIP. *TR
NHTSA ID
10424202
Incident
Aug 24, 2011
Mileage
131,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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