RoadVitals

1996 Dodge Grand Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,157
Latest Apr 1, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Nov 7, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
73
40 injuries, 7 deaths reported

Overview

Our database contains 1,157 NHTSA owner-reported complaints for the 1996 Dodge Grand Caravan, most frequently naming the airbags, transmission and electrical categories. 11 safety recalls have been issued covering this model year; 11 NHTSA investigations name it; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V293000

AIR BAGS:FRONTAL

Nov 7, 2002
1,500,521 units potentially affected
The defect: ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
The risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
The remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number B24View on NHTSA.gov
00V268000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Sep 13, 2000
1,163,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
The risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number 895View on NHTSA.gov
99V216000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Aug 9, 1999
635,469 units potentially affected
The defect: VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.
The risk: IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.
DAIMLERCHRYSLER CORPORATIONManufacturer number 845View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA01007ClosedEngineering Analysis

AIR BAG CLOCKSPRING

Opened Feb 21, 2001
Closed Nov 22, 2002

There is no summary currently available

ELECTRICAL SYSTEMLed to recall 02V293000
PE00032ClosedPreliminary Evaluation

AIR BAG CLOCKSPRING

Opened Aug 8, 2000
Closed Feb 21, 2001

There is no summary currently available

AIR BAGSLed to recall 02V293000
RQ00008ClosedRecall Query

DC MINIVAN FUEL INJECTOR RAIL LEAK

Opened Mar 9, 2000
Closed Mar 18, 2002

There is no summary currently available

VEHICLE SPEED CONTROL:LINKAGESLed to recall 00V268000
EA99013ClosedEngineering Analysis

POST COLLISION FUEL SYSTEM

Opened Jun 11, 1999
Closed Aug 10, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 1,157
EngineFuel system
Filed Apr 1, 2022

Rubber fuel line in main engine bay is leaking fuel and cracked I have seen others that have burned down for this issue. Dodge fiat Chrysler needs to be aware that all 1996 to 2000 dodge caravans and Chrysler town and country’s could burn down if this fuel issue isn’t fixed I have already had to pay out of pocket to fix one vehicle I’m not doing it again.. my phone number if anyone at you’re agency would like to call me my cell is [XXX] thanks PLEASE HELP!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11459290
Incident
Apr 1, 2022
Engine
Filed Mar 10, 2016

MY 1996 DODGE GRAND CARAVAN HAS THE SERPENTINE BELT ISSUE. IT FALLS OF IF IT RAINS. THIS PROBLEM IS DUE TO A DESIGN FLAW FROM DODGE. THEY USED SMOOTH PULLEYS INSTEAD OF GROVED. IN ADDITION GATES HAD TO MAKE A KIT TO FIX THIS ONE SINGLE ISSUE BECAUSE IT IS SO COMMON. THIS IS A VERY COMMON ISSUE AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT (LIKE NORMAL). THIS IS A VERY DANGEROUS SITUATION.

NHTSA ID
10846038
Incident
Mar 4, 2016
Driver assistance
Filed Nov 1, 2015

WHEN DRIVING MY 1996 DODGE GRAND CARAVAN THE SPEEDOMETER GOES CRAZY AND THE RPM GAUGE FLUCTUATES A LITTLE AND THE RPMS RAP OUT AROUND 40MPH AND WONT SHIFT ITS LIKE IT HIT SAFETY MODE OR SOMETHING I THINK IT IS MY WHEEL SPEED SENSOR WHAT DO YOU THINK?

NHTSA ID
10787512
Incident
Aug 12, 2015
Body & structure
Filed Jul 20, 2015
1 injury reported

PURCHASED TIRE "AS NEW" FROM GRAVE'S TIRE IN CARTHAGE, TX. COME TO FIND IT WAS 6 YRS OLD WHEN PURCHASED AND DRY ROTTED AS IT BLEW IN 2 MONTHS TIME OF BEING ON THE VEHICLE. TIRE SHOP OWNER (LEO GRAVES) SAYS HE ISN'T HONORING HIS 60,000 MILE/1 YR WARRANTY, THIS HAPPENED TO ANOTHER CUSTOMER OF HIS AND AS FAR AS HE IS CONCERNED, WE BOTH HIT SOMETHING IN THE ROAD. ...UPDATED 10/15/15 *BF UPDATED 11/30/2017*CN

NHTSA ID
10735298
Incident
Oct 18, 2013
Mileage
220,300 mi
BrakesSuspension
Filed Mar 2, 2015

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS RUSTED AND FLUID WAS LEAKING. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 3/31/15*CN

NHTSA ID
10691638
Incident
Feb 20, 2015
Mileage
150,000 mi
Engine
Filed Jul 28, 2014

TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ENGINE WHEN THE VEHICLE WAS DRIVEN IN THE RAIN. THE SERPENTINE BELT WAS REPLACED TWICE, BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 262,747.

NHTSA ID
10616919
Incident
Jan 1, 2009
Mileage
262,747 mi
Fuel system
Filed Jan 29, 2014

FUEL LEAKING FROM THE FUEL TANK AND THE INJECTION BASE. START JANUARY 20 ,2014. I AM A NEW OWNER. *TR

NHTSA ID
10562047
Incident
Jan 20, 2014
Suspension
Filed Aug 26, 2012

NOTHING HAS HAPPENED YET, BUT FEAR OF FRONT END COLLAPSE IS MOUNTING. THE STRUT TOWERS LOOK SEVERELY RUSTED EVEN THOUGH OLDER AND NEWER VEHICLES OF THE SAME MAKE AND MODEL DO NOT DEMONSTRATE THIS POTENTIAL FAILURE. IT SEEMS THAT IF THIS FAILS THAT THE STRUT WOULD PUSH THROUGH THE TOWER CAUSING FRONT WHEEL TO MOVE UP AND BACK RESULTING IN LOSS OF CONTROL, SUDDEN SWERVE, AND POTENTIAL CATASTROPHIC COLLISION. *TR

NHTSA ID
10472513
Incident
Aug 26, 2012
Mileage
156,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100519

STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Grand Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2020191052.6
20192384163.3
20182694155.9
20174113153.6
20169986257.2
20152784159.2
20143575262.6
20134704257.8
20125836256.3
20115304257.3
20108676357.4
20095437255.6
20081,2918255.7
20071823156.3
20062844559.2
20059956758.5
20041163149.1
20032193358.3
20022906561.7
20012985355.7
20004428361.2
19994325661.9
19985596664.2
19975836664.5
1996Viewing1,157111160.7
19951083554.9
19941996561.4
19932899859.6
19922558665.0
19911298761.5
1990553254.8
1989243256.2
1988103255.6
1987222—
1986022—
1985122—
1984022—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.