2002 Dodge Grand Caravan

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.

NHTSA ID

11730502

Incident

Mar 30, 2026

I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.

NHTSA ID

11545506

Incident

Aug 21, 2023

Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal

NHTSA ID

11463671

Incident

Sep 20, 2019

The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.

NHTSA ID

11450831

Incident

Feb 6, 2022

Mileage

185,000 mi

MY VAN,2002 DODGE GRAND CARAVAN, RANDOMLY STALLS WHILE DRIVING DOWN THE STREET/ROAD WHETHER ON STRAIGHT ROAD OR A CURVE, OR WITH A FULL TANK OF GAS OR LESS,GAS SEEMS TO BE IRRELEVANT . AFTER STALLING WILL NOT RESTART. I HAVE REPLACED ALL MINI-FUSES,BATTERY, STARTER,AND STILL WILL STALL. SOMETIMES WHILE DRIVING ABOVE 25 MPH WHILE STILL MOVING IT WILL RESTART ON ITS OWN. THIS IS A HUGE SAFETY ISSUE.

NHTSA ID

11270261

Incident

Oct 16, 2019

Mileage

260,000 mi

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DOOR HANDLE HAD MELTED DUE TO EXPOSURE TO THE SUN AND THE DOOR WAS UNABLE TO BE OPENED. ALSO, THE DRIVERS SIDE OF THE DASHBOARD HAD ALSO MELTED AND CRACKED DUE TO EXPOSURE TO THE SUN CAUSING DEBRIS TO SEPARATE FROM THE DASHBOARD MAKING CONTACT WITH THE DRIVER WHILE DRIVING WITH THE WINDOWS OPENED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER JACKSONVILLE DODGE (11101 NURSERYFIELD DR. JACKSONVILLE FL) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11240274

Incident

Feb 1, 2010

Mileage

90,000 mi

AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.

NHTSA ID

11219750

Incident

Jun 10, 2019

CLOGGED CATALYTIC CONVERTER CAUSING POWER LOSS WHILE DRIVING ON HIGHWAY

NHTSA ID

11153600

Incident

Nov 21, 2018

Mileage

221,015 mi

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Disinfectant Solution Recommended for COVID-19

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.