2010 Dodge Grand Caravan Owner Complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.

NHTSA ID

11756254

Incident

Aug 12, 2025

Mileage

160,000 mi

The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

NHTSA ID

11708839

Incident

Dec 3, 2025

Mileage

140,000 mi

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle with the key fob, the vehicle failed to start. The contact stated that the failure was a persistent failure. The vehicle was towed to the dealer, where it was diagnosed with a failed WIN switch module. The contact was informed that the WIN switch module needed to be replaced. The vehicle was not repaired. The dealer referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall for the failure. The contact was informed that the VIN was not included in the recall. In addition, the contact stated that the vehicle was taken to an independent mechanic, and the key fob was replaced three times. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11692157

Incident

Jul 8, 2025

the driver side window components made lots of noise then the window fell down into the door causing me to need a motel and find a window repair shop as I was traveling from NY to Georgia when this happened, the resulting bills were close to $1000. yes it is available for inspection I am [XXX] was [XXX] and this $ issue is very simply a terrible burden to my life, luckily I had a credit card with me that I could use but paying that balance will be a time consuming endeavor on the little I live on financially. the component was inspected by the glass repair shop as it was being torn apart to be fixed. no warnings were provided only horrible noise from the door just before the window dropped the next time I went to use it. The last Dodge Grand caravan I owned was a 2005 and I had it 6 years with minimal expense so when I found this one, a 2010 with no power doors it was ideal for me financially or so I thought, has caused considerable problems in my financial life and now I am too scared to go back to NY with it for fear of the other windows breaking. I got a motel room because a storm was impending, called window repair shops in Chambersburg va, the second one I called said bring it over, it was the weekend before July 4th of 2025 and I was very lucky to get the help as the shop owner was leaving for a week vacay soon, they ordered the part from the nearby dealership, but it cost me $583. for the part plus repair, truly devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11671734

Incident

Jun 24, 2025

See attached document for complaint.

NHTSA ID

11669399

Incident

Mar 13, 2025

Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .

NHTSA ID

11643153

Incident

Nov 13, 2024

The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11639602

Incident

Jan 30, 2025

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.

NHTSA ID

11639601

Incident

Jan 30, 2025

Mileage

172,000 mi

The ignition lock cylinder is giving out and has on numerous occasions left me my wife and my [XXX] and [XXX] stranded in random places in the cold. When I did the research I found that 2010 dodge grand caravans has a recall for this part do to a faulty node. How I know it’s the ignition lock cylinder is the key gets stuck in the ignition and won’t start the car or any electrical stuff like the odometer to light up or any other electronic stuff. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11636468

Incident

Dec 28, 2024

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while the vehicle was parked, while attempting to roll down the window down the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the wiring harness and window switch had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V234000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed contact that the vehicle was repaired under the recall in 2016. The failure mileage was 145,000.

NHTSA ID

11626845

Incident

Oct 24, 2024

Mileage

145,000 mi

The win modules failed, engine shut off while driving. Yes. Not been inspected. No warnings

NHTSA ID

11619448

Incident

Oct 11, 2024

Was going to pick a friend up from the airport, stopped at the gas station because the van suddenly started handling funny, and noticed 4 wheel studs were sheared off. Had to tow the vehicle to the shop.

NHTSA ID

11619428

Incident

Jan 5, 2024

We've had two separate incidents a few months apart where a tire suddenly feel off the vehicle. In both instances, the studs had been sheared off. Then, last week, a 2009 Chrysler Town and Country lost a wheel that hit my house. I checked the vehicle, and the studs were sheared off that one as well. Google turns up a studs recall for the 2012-2021, but that recall doesn't go far enough back.

NHTSA ID

11619426

Incident

Jul 27, 2023

When you are driving all of a sudden it just won't go forward and it has slipped into neutral. You have to find a place to coast so you can shut it off and restart it then it will go again. You never know when it's going to do it so it's very dangerous because there is not always a place to pull over. I have to put my flashers on and hope everyone goes around. I took it to repair place and they were unfamiliar with this happening. It does this from 1 to 4 times a day.

NHTSA ID

11604812

Incident

Jul 6, 2024

While driving, rear driver side sliding door opened and continues to do so.

NHTSA ID

11598726

Incident

Jul 3, 2024

When I’m driving my blinkers and windshield wipers turn on and off randomly and the stereo shuts off ac quits working and the windows lock and can’t be rolled down and when I’m at idle it has very loud ticking noise coming from dash board I think it’s the middle area behind stereo this happens multiple times a day and some days it doesn’t stop till vehicle is turned off and I’ve also noticed that hitting bump in road seem to make the issues worse all of the above mentioned happens together at same time

NHTSA ID

11591665

Incident

May 12, 2023

Without warning the car completely shuts off. This is very dangerous because it happened on the freeway (luckily the cars slowed down behind me). It is intermittent and two different mechanics have not been able to detect the problem. Was there a recall on this issue? What can be done to make this vehicle safer to operate. This has been going on for about 2 years.

NHTSA ID

11584447

Incident

Apr 20, 2024

The contact owns a 2010 Dodge Grand Caravan. The contact stated that after turning off the vehicle, the ignition key was stuck in the ignition switch. The contact stated that the failure recurred intermittently. The contact stated that the failure was draining the battery and causing the rearview camera to become inoperable. The contact related the failure to NHTSA Campaign Numbers: 11V139000 (Electrical System) and 14V373000 (Electrical System, Air Bags). An unknown dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall repair had already been performed on the vehicle. The failure mileage was approximately 71,000.

NHTSA ID

11577461

Incident

Sep 15, 2023

Mileage

71,000 mi

The ignition switch is faulty and extremely dangerous. The module that is defective is called the WIN module or Wireless Ignition Node module. Over 1 million dodge and Chrysler cars between 2008 and 2010 were recalled for this issue but when I called the local dealer for my 2010, they claim my car does not have the issue. I had the same exact issue with my 2008 and it also was claimed not to be covered which cost me over $600 to repair. What is the issue? Well, the car will spontaneously turn off while driving and or go into the accessory mode. This is extremely problematic because it is happening at random and is unexpected. In addition, the key then requires the driver to force it into the hole using extreme pressure to get it re-started. I feel that not enough of these were recalled as I have the exact problem (twice now on both my Vans) as described in R03 / NHTSA 14V-373. Since I keep my cars longer than most, this it seems entirely possible that the issue shows up later as the car ages. Incident can be re-produced at will with slight manipulation and happens at least once per week without trying to force the issue.

NHTSA ID

11566800

Incident

Jan 21, 2024

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and shut off. The failure also occurred while driving over a bump in the roadway at low speeds. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign: 11V139000 (Electrical System). The failure mileage was approximately 160,000.

NHTSA ID

11560716

Incident

Dec 18, 2022

Mileage

160,000 mi

Was hit in the side and in my Dodge minivan the side curtain airbags never deployed. The van was a total loss so was the car that hit me and his airbag did deploy. I did injure my lower back and shoulder.

NHTSA ID

11550932

Incident

Oct 5, 2023

The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to start. The contact stated that he had replaced the starter and the battery; however, the failure persisted. The dealer was notified of the failure and informed the contact that the failure could be related to NHTSA Campaign Number: 11V139000 (Electrical System); however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11546424

Incident

Mar 25, 2023

Mileage

160,000 mi

Drivers side sliding door locked closed cannot open.

NHTSA ID

11544105

Incident

Sep 10, 2023

Many 2010 Dodge Grand Caravans were covered under a recall for a failed WIN module (NHTSA Campaign Number: 14V373000) in which the key can move to the off or accessory positions. Though our Grand Caravan is not covered, our WIN module has failed in the same manner as those covered in the recall. The van and WIN module was inspected and diagnosed by our local Chrysler, Dodge dealership. Keys have been loose in the WIN module and indicator lights related to the failure of the WIN module come on intermittently due to the electrical issue caused by the failed WIN module.

NHTSA ID

11537145

Incident

Aug 7, 2023

At approximately 70 MPH on the highway, a loud thumping noise was heard near the passenger rear area. Vehicle was rocking back and forth and became very unstable to drive safely. Tire pressure was checked and confirmed to be at 38 PSI. However, upon observation, the tire was shaped into a oval with a marked bulge in the tread on one side of the tire. 225/65 R16 SL

NHTSA ID

11536844

Incident

Jul 20, 2023