Driver assistanceElectricalFuel system
Filed Sep 24, 2021
Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.
- NHTSA ID
- 11434258
- Incident
- Mar 1, 2020
Driver assistanceEngineSteering
Filed Aug 9, 2020
JUST MORE AND MORE PROBLEMS WITH THIS VAN. EVERY PERSON WHO PURCHASED THIS VAN DESERVE THEIR MONEY BACK! I AM SO SICK OF WASTING MY MONEY ON THIS VAN. THE BRAKING SYSTEM IS HORRIBLE, TRANSMISSION SLIPS, STALLS WHEN IT WANTS, OR JUST DOESNT START. AND WHAT IS GOING ON WITH THE SENORS?? LIKE COME ON YOU GUYS KNOW THIS "FAMILY" VAN IS NOT SAFE!!!!!! RECALL THE WHOLE [XXX] VAN ALL THIS HAS HAPPENED OVER THE YEARS OF ME HAVING THIS VAN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- NHTSA ID
- 11344216
- Incident
- Aug 9, 2020
Driver assistanceElectricalEngine
Filed Jul 13, 2020
FOR THE PASS YEAR BEEN HAVING PROBLEMS WITH THE TRACTION, BAS, BRAKE AND ESP LIGHTS COMING ON AND SOMETIMES LOSING TEMPORARILY POWER. SOMETIMES IT DIES AND 90% OF TIME HAVE TO RESET THE CLOCK. IF IT DOESN'T DIE AND I PULL OVER AND KILL IT AND CRANK IT BACK AND THE DASH LIGHTS GO OFF BUT MOST OF TIME HAVE TO RESET CLOCK. SOMETIMES DRIVING DOWN HIGHWAY, AND IN PARKING LOTS AND SOMETIMES BACKING OUT OF MY CARPORT..MY FOOT USUALLY ON BRAKE BUT A FEW TIMES IT WASNT.THIS IS THE SHORT VERSION ON MY 2010 DODGE GRAND CARAVAN THAT HAS 180,000 MILES
- NHTSA ID
- 11339041
- Incident
- Aug 1, 2019
- Mileage
- 180,000 mi
Driver assistanceElectricalEngine
Filed May 5, 2020
WHEN DRIVING DOWN THE ROAD IT WILL WITHOUT WARNING LOSE POWER AND SHUT OFF. IT HAS EVEN HAD A PROBLEM WHERE ALL THE WARNING LIGHTS FLASH AND THE WINDSHIELD WIPERS START, WHILE THE CONTROL IS OFF. *TR
- NHTSA ID
- 11323340
- Incident
- May 4, 2020
- Mileage
- 187,000 mi
Driver assistance
Filed Apr 26, 2020
THE VAN WILL SHUT OFF AT RANDOM TIMES WHILE DRIVING AT SLOWER SPEEDS, ESPECIALLY WHEN YOU'RE SITTING AND ABOUT TO TURN. AT RANDOM TIMES WHEN YOU PUT IN REVERSE, VAN SHUTS OFF. TAKES 8-10 TIMES TO GET IT TO STAY CRANKED. WARNING LIGHTS KEPT BLINKING ABOUT 4 YEARS AGO ON LONG TRIP, SO STOPPED IN PADUCAH, KY AND DODGE DEALERSHIP CHANGED CRANK SENSOR. WAS OK FOR ABOUT 200 MILES ON WAY HOME, BUT STILL SHUTS OFF. WITH MECHANIC AS WE SPEAK AND CHANGED EGR VALVE AND DIDN'T WORK, STILL SHUTS OFF. MECHANIC STILL HAS IT AND TRYING OTHER THINGS. DODGE KNOWS IT'S A PROBLEM, SO WHY WON'T THEY FIX IT. IT'S SO DANGEROUS TO DRIVE, SO I'M THE ONLY ONE IN THE FAMILY WHO DRIVES IT. WON'T SHUT OFF AT HIGH SPEEDS ON HWY, BUT ON A LONG TRIP, LAST SUMMER, IT DID LOSE POWER AND WENT FROM 70 MPH TO ABOUT 40 MPH...DANGEROUS!!
- NHTSA ID
- 11322283
- Incident
- Jun 15, 2016
- Mileage
- 150,000 mi
Driver assistanceElectricalSteering
Filed Mar 3, 2020
DRIVING ON HIGHWAY AT 70MPH. THE CAR TURNED OFF AND THE "TRACTION CONTROL" IDIOT LIGHT TURNED ON. I MANAGED TO STRUGGLE TO GET IT OVER TO THE SIDE OF THE HIGHWAY (I-294 IN CHICAGO IS NOT EASY!) AND PUT THE CAR IN PARK. WITH THE CAR IN PARK, I WAS ABLE TO RESTART THE CAR AND CONTINUE ON OUR TRIP. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE NOVEMBER 2019.
- NHTSA ID
- 11315879
- Incident
- Mar 1, 2020
- Mileage
- 138,500 mi
Driver assistance
Filed Feb 6, 2020
I WENT TO START MY VAN AND IT WOULDN'T START. THE DASH SAID "BAD KEY". APPARENTLY THE KEY UNPROGRAMMED SOME HOW OUT OF NOWHERE. I DIDN'T DO ANY5TO MY KEY AND IT JUST QUIT WORKING.
- NHTSA ID
- 11307412
- Incident
- Feb 5, 2020
Driver assistanceSteering
Filed Jan 16, 2020
WHILE DRIVING THE CAR SUDDENLY SHUTS OFF AND LOSES ALL POWER. AFTER TWO OR THREE MINUTES IT WILL RESTART.
- NHTSA ID
- 11299675
- Incident
- Jan 16, 2020
- Mileage
- 128,431 mi
Driver assistanceElectrical
Filed Jan 26, 2018
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRONIC CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY, BRAKING, AND ACCELERATION SEIZED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO NICHOLS DODGE IN BURLINGTON, NORTH CAROLINA IN OCTOBER OF 2017 FOR A TIPM ISSUE. THE DEALER KEPT THE VEHICLE FOR APPROXIMATELY 30 DAYS, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,700.
- NHTSA ID
- 11065320
- Incident
- Jan 25, 2018
- Mileage
- 118,700 mi
Driver assistanceElectrical
Filed Dec 18, 2017
SOMETIMES THE CAR WON'T START UNLESS YOU TURN THE KEY IN TWICE
- NHTSA ID
- 11055237
- Incident
- Dec 7, 2017
- Mileage
- 100,003 mi
Driver assistance
Filed Jul 30, 2017
THE KEY WILL RANDOMLY SWITCH FROM START TO THE OFF POSITION WHILE DRIVING DOWN THE ROAD. IT WILL DO IT AT ANY RATE OF SPEED AND ON BACK ROADS OR THE HIGHWAY. IT IS A HUGE SAFETY ISSUE!!!THIS MODEL VAN SHOULD HAVE BEEN INCLUDED IN THE RECALL #14V373000. BUT I WAS INFORMED DUE TO IT'S "MANUFACTURE DATE" THE VEHICLE IS FINE. I CAN TELL YOU, IT IS NOT FINE.
- NHTSA ID
- 11011587
- Incident
- Jul 24, 2017
- Mileage
- 89,290 mi
Driver assistance
Filed Jan 10, 2017
ON JANUARY 7, 2017, I TRIED TO START MY 2010 CARAVAN. IT WOULDN'T START. THE LIGHT WAS ON FOR THE ELECTRONIC THROTTLE CONTROL, AS WAS THE CHECK ENGINE LIGHT. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED SINCE MID-DECEMBER. THE OTHER TWO TIMES AFTER WAITING FOR UP TO A WEEK, IT HAS STARTED. AFTER CHECKING AROUND, I HAVE FOUND THAT THIS IS HAPPENING QUITE A BIT TO OTHERS AS WELL. APPARENTLY, DEALERSHIPS HAVE NO CLUE EITHER, AS TO WHAT IS CAUSING THIS ISSUE. IT COULD BE THE THROTTLE CONTROL, IT COULD BE THE MAIN ELECTRICAL MODULE, NO ONE SEEMS TO KNOW FOR SURE. I'M PRETTY MUCH STUCK, AS I DON'T WANT TO BE OUT ON THE ROAD AND HAVE MY VAN STOP, CAUSING AN ACCIDENT.
- NHTSA ID
- 10944020
- Incident
- Jan 7, 2017
- Mileage
- 75,000 mi
Driver assistanceElectrical
Filed Jan 6, 2017
MY VAN JUST SHUT OFF WHILE DOING 55 MPH ON A HIGHWAY. NO WARNING SIGNS OR CHECK ENGINE LIGHTS CAME ON. I HAD NO STEERING, GAS, OR BREAKS WHEN IT SHUT OFF. THE A FEW DAYS LATER ALL THE LIGHTS ON THE DASH CAME ON THEN WENT OFF BUT NEVER SHUT OFF UNTIL A FEW BLOCKS LATER WHEN IT TURNED OFF WHILE DRIVING ON A STREET. AND EVERYTIME IT SHUTS OFF I PUT IT IN PARK TAKE THE KEYS OUT AND THEN RESTART THE VAN AND IT ACTS LIKE NOTHING EVER HAPPENED. *TR
- NHTSA ID
- 10940086
- Incident
- Dec 25, 2016
- Mileage
- 70,000 mi
Driver assistance
Filed Aug 1, 2016
I HAD TURNED ONTO A HIGHWAY AND WAS ACCELERATING AND WHEN I GOT UP TO SPEED, 65 MPH, I LET OFF THE GAS BUT THE VAN KEPT ACCELERATING. I HIT THE BRAKES AND IT KEPT TRYING TO ACCELERATE WHILE I WAS HITTING THE BRAKES. I CHECKED TO MAKE SURE THERE WAS NOTHING ON THE GAS PEDAL AND THERE WAS NOTHING. I WAS TRYING NOT TO HIT OTHER CARS AND SLOW DOWN SO I COULD PULL OVER. I DIDN'T THINK TO PUT IT IN NEUTRAL BUT STOMPED ON THE EMERGENCY BRAKE WITH THE REGULAR BRAKES AND IT FINALLY SLOWED DOWN ENOUGH I COULD PULL OVER BUT IT STILL KEPT TRYING TO ACCELERATE. WHEN I GOT TO THE SIDE OF THE ROAD IT WAS STILL KIND OF LURCHING FORWARD TRYING TO ACCELERATE WHILE I WAS STILL STANDING ON THE BRAKES. I TURNED THE KEY OFF AND IT FINALLY STOPPED. THROUGH THIS WHOLE ORDEAL IT FELT LIKE SOMEONE WAS PRESSING ON THE GAS AT THE SAME TIME THAT I WAS HITTING THE BRAKES AND IT DIDN'T STOP UNTIL I TURNED THE VAN OFF.
- NHTSA ID
- 10892080
- Incident
- Jul 28, 2016
- Mileage
- 71,100 mi
AirbagsDriver assistanceElectrical
Filed Jul 21, 2016
AIR BAG INDICATOR ILLUMINATED, CRUISE CONTROL DID NOT FUNCTION. MANUAL & DEALERSHIP CONFIRMED CRUISE WOULD NOT WORK IF AIR BAG INDICATOR IS LIT. VEHICLE RAN HOT DURING SLOW SPEEDS IN HOT WEATHER. DEALERSHIP FIRST SAID DRIVER'S AIRBAG SENSOR & TIPM WERE BAD, & BAD TIPM AFFECTS ALL ELECTRONIC COMPONENTS FROM AIRBAGS, LIGHTS, BRAKES, WIPERS, HORN, WINDOWS, TEMP CONTROL, & MORE. LEARNED THAT DODGE HAS HAD WIDESPREAD PROBLEMS WITH THE TIPM, AND DID NOT WANT TO CHANCE THE AIRBAGS NOT WORKING, SO WE HAD TO REPLACE IT EVEN THOUGH IT WAS NOT UNDER RECALL. WE ARE REPORTING THE PROBLEM EVEN THOUGH IT DID NOT CAUSE A SAFETY INCIDENT - WE CAN NOT WAIT UNTIL *AFTER* A POTENTIAL SAFETY INCIDENT THAT INVOLVED MALFUNCTIONING AIRBAGS... THE VEHICLE HAS SPENT 3 WKS + AT THE DEALERSHIP, AND WE DON'T HAVE THE DOCS VERIFYING THE WORK THEY HAVE COMPLETED YET. WE WILL GLADLY PROVIDE THE PAPERWORK AFTER THE WORK IS FINISHED.
- NHTSA ID
- 10887566
- Incident
- Jun 28, 2016
- Mileage
- 127,000 mi
BrakesDriver assistanceSteering
Filed Jun 21, 2016
WHEN DRIVING THE 2010 DODGE GRAND CARAVAN THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON THE HIGHWAY THE FIRST TIME, AND REGULAR STREET ROADS THE OTHER TIMES AND THE VEHICLE STALLS AND THE BRAKE, STEERING WHEEL AND GAS PEDAL LOCK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE.
- NHTSA ID
- 10875679
- Incident
- May 20, 2016
- Mileage
- 76,000 mi
Driver assistanceElectricalExterior lighting
Filed May 10, 2016
SIMILAR TO OTHER REPORTS; VEHICLE WILL RANDOMLY LOSE POWER AND/OR STALL. IT HAS HAPPENED AT SLOW SPEEDS, STOPPED AT A LIGHT, AND EVEN ON THE HIGHWAY GOING 70MPH. HAVE TO TAKE KEY OUT OF IGNITION, WAIT A FEW SECONDS AND TURN BACK ON AND CAR STARTS UP. ALSO NOW HAVING ISSUES TO TURN ON. LIGHTS ON DASH WILL BLINK AND DIM; RADIO SHUTS OFF; EBS, ANTI LOCK BRAKE, ENGINE LIGHT ALL BEGIN TO BLINK. IDLE NEEDLES GETS LOW. POWER BRAKES LOSE FUNCTION. WE HAVE OWNED THE CAR SINCE MARCH 2016, CAR HAS 56000 MILES. TAKEN TO DEALER A FEW TIMES WHERE THE PCM WAS CHANGED AND ISSUED NOT RESOLVED. CHANGED FAULTY PULLEY ON BELT SYSTEM AND ISSUE NOT RESOLVED. COMPUTER DOES NOT COME BACK WITH ANY CODES. LOCAL MECHANIC CHECKED FOR STARTER, ALTERNATOR, IGNITION SWITCH ISSUES AND ALL SHOWING GOOD. VEHICLE IS NOT PART OF DODGE RECALL OF OTHER 2010 THAT ARE HAVING EXACT SAME ISSUE.
- NHTSA ID
- 10864095
- Incident
- May 10, 2016
- Mileage
- 56,000 mi
Driver assistanceElectricalEngine
Filed Apr 25, 2016
ON APRIL 17, DRIVING AT HIGHWAY SPEEDS THE CRUISE CONTROL FAILED TO CANCEL TWO SEPARATE TIMES. APPLYING BRAKES ALSO DID NOT CANCEL THE CRUISE CONTROL. THEN, ENGINE STALLED AT HIGHWAY SPEEDS ON SAME TRIP TWO TIMES. SEVERAL DAYS LATER, ENGINE FAILED TO START. AFTER SEVERAL ATTEMPTS THE ENGINE STARTED. SUSPECT TIPM FAILURE.
- NHTSA ID
- 10861187
- Incident
- Apr 17, 2016
- Mileage
- 51,000 mi
Driver assistanceElectricalFuel system
Filed Jan 29, 2016
THE SWITCH WAS FIXED AND KEYS REPLACED BUT AFTER THAT THE CAR STALLED THREE TIMES(11/27/2015,1/6/16 AND 1/7/16) AND STOPPED COMPLETELY AND LOST POWER AND STEERING ABILITY. THE CAR STARTED TO SLOW DOWN FIRST AND NOT BEING ABLE TO ACCELERATE UNTIL EVERYTHING WAS DEAD DURING WHICH THE ELECTRONIC STABILITY PROGRAM INDICATOR FLASHED.THE ROAD WAS DRY (NO SNOW OR ICE). THE SPEED WAS 25-30 MPH IN TWO OCCASIONS AND 40 MPH LAST TIME.
- NHTSA ID
- 10823158
- Incident
- Jan 7, 2016
- Mileage
- 112,000 mi
BrakesDriver assistanceElectrical
Filed Jun 3, 2015
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. UPON ENGAGING AND DISENGAGING THE CRUISE CONTROL, THE BRAKE WARNING LAMP ILLUMINATED SEVERAL TIMES. THE CONTACT SLOWED DOWN AND APPLIED THE BRAKES, AND THE BRAKE WARNING LAMP WENT OFF. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CONTINUED TO RANDOMLY EXPERIENCE A MALFUNCTION WITH THE CRUISE CONTROL FEATURE AND THE BRAKE LIGHT WARNING LAMP FLASHING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
- NHTSA ID
- 10723176
- Incident
- May 15, 2015
- Mileage
- 56,000 mi
Driver assistanceElectrical
Filed May 29, 2015
WHILE DRIVING MY VAN THE IGNITION SHUT OFF. THIS HAS HAPPENED MULTPLE TIME NOVEMBER 17, 2009, DECEMBER 24, 2009, NOVEMBER 19, 2010, THEY PUT A DATA RECORDER IN EACH TIME.SEPTEMBER 20, 2012 ANOATHER DATA RECORDER WAS INSTALLED IN MY VAN. APRIL 9, 2012 THEY INSTALLED ANOTHER DATA RECORDER IN MY VAN. I HAVE MULTIPLE CLAIMS WITH DODGE/CHRYSLER. BROWNING DODGE IN CORONA, CA CORRECTED THE PROBLEM EACH TIME STATING IT WAS THE WIND MODULE.THEY SAID THE PROBLEM WAS CAUSED BY THE ADFTER MARKET ALARM SYSTEM THAT WAS INSTALLED IN MY VEHICLE BY THE DEALER. THEY REMOVED THE ALARM, AND REIMBURSED MY FOR IT AS WE WERE UNAWARE THAT THE ALARM WAS AND AFTER MARKET ALARM. ON AUGUST 22, 2013 DCH DODGE IN TEMECULA, CA FINALLY FOUND THE PROBLEM THEY REMOVED THE ALARM SYSTEM AND SAID THAT NOT ALL OF THE WIRES WERE CONNECTED. ON APRIL 22, 2014 MY TRANSMISSION STARTED LEAKING THEY ADDED DYE TO FIND THE LEAK REPLACED RIGHT AND LEFT AXLE SEALS.OIL PAN GASKET WAS ALSO REPLACED. ON DECEMBER 13, 2013 THE PRESSURE LINE WAS LEAKING, DCH CHRYSLER REPACED THE PRESSURE LINE. I HAVE CASE NUMBERS FROM DODGE/CHRYSLER TO BACK UP ALL OF THESE PROBLEMS I HAVE HAD.
- NHTSA ID
- 10722207
- Incident
- Nov 9, 2009
- Mileage
- 10 mi
BrakesDriver assistanceSteering
Filed Jan 22, 2015
WHILE DRIVING APPROXIMATELY 40 MPH UNDER NORMAL CONDITIONS (50 DEGREES F, NO RAIN/SNOW), THE OPERATOR NOTICED A SUDDEN AND UNEXPECTED LOSS OF POWER STEERING. UPON SCANNING THE DASH, THE EPS (STABILITY CONTROL) LIGHTS WAS ILLUMINATED. A FEW SECONDS (MAYBE 5 - 15) LATER, THE POWER BREAKING APPEARED TO BE LOST. OPERATOR IS UNSURE IF THESE FUNCTIONS WERE "SIMPLY" LOST, OR IF THE VEHICLE WAS ACTUALLY POWERED DOWN. STEERING AND BREAKING WAS EXTREMELY DIFFICULT TO THE EXTENT THAT IT WAS VERY DIFFICULT TO PHYSICALLY CONTROL THE VEHICLE ENOUGH TO MOVE TO THE SIDE OF THE ROAD WITHOUT HITTING ANY OBJECTS. EVEN BRAKING WAS EXTREMELY DIFFICULT TO DO WITH SIGNIFICANT FORCE. AFTER GETTING SAFELY ON THE SIDE OF THE ROAD, THE ENGINE WAS IMMEDIATELY TURNED OFF. A FEW MINUTES LATER, THE CAR WAS RE-STARTED AND APPEARED TO BE FUNCTIONING NORMALLY, ALTHOUGH OPERATOR WAS UNWILLING TO RISK PUTTING CAR INTO "DRIVE". CAR WAS TOWED TO DEALER FOR ANALYSIS. IF THIS HAD HAPPENED AT HIGHER SPEED, OR WHEN A QUICK STOP WAS NECESSARY, A SEVERE CRASH LIKELY WOULD HAVE OCCURRED. *TR
- NHTSA ID
- 10678428
- Incident
- Jan 22, 2015
- Mileage
- 78,884 mi
Driver assistanceElectricalExterior lighting
Filed Aug 3, 2014
I WAS DRIVING HOME FROM WORK AT 10PM ON THE FREEWAY AND MY HEADLIGHTS WENT OFF THEN THEY FLASHED 3 TIMES TRIED USING MY BRIGHTS AND ALL MY LIGHTS SHUT OFF.THE ONLY LIGHTS THAT GOT ME HOME SAFE WAS MY PARK LIGHTS.I CHANGED MY BULBS STILL NOT THE PROBLEM. *TR
- NHTSA ID
- 10618437
- Incident
- Jul 1, 2014
Driver assistance
Filed Jul 9, 2014
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE ELECTRONIC THROTTLE CONTROL WAS RESET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 26,116 AND THE CURRENT MILEAGE WAS 26,121. UPDATED 09/05/14*LJ
- NHTSA ID
- 10609260
- Incident
- Jul 7, 2014
- Mileage
- 26,116 mi
Driver assistance
Filed Jun 24, 2014
MY PARENTS BOUGHT A 2010 DODGE CARAVAN NEW, AND WE WERE ON A FAMILY ROAD TRIP IN CALIFORNIA THIS MONTH. MILEAGE WAS ONLY AT 3500 (M/L) WHEN WE LEFT WASHINGTON. IT HAD JUST BEEN SERVICED AT THE DEALERSHIP BEFORE WE LEFT. USED CRUISE CONTROL ON I-5 SOUTH THROUGH WASHINGTON, OREGON, AND CALIFORNIA. THE CRUISE CONTROL WAS FUSSY AND INCONSISTENT, BUT FUNCTIONAL MORE OR LESS. AFTER ARRIVING AT FAMILY MEMBER'S HOUSE IN CA., NEVER USED CRUISE CONTROL WHILE DRIVING BECAUSE OF WINDY ROADS. ON TUESDAY, JUNE 17TH, 2014 (DURING OUR TRIP) , I WAS HEADING EAST ON HWY. 12, WEST OF LODI, CA. THERE WAS A LONG MERGE LANE, AND I WAS ACCELERATING IN TO TRAFFIC. I WAS NOT USING CRUISE CONTROL. AS I PULLED ON TO THE HIGHWAY, THE ACCELERATOR PEDAL WENT OUT FROM UNDER MY FOOT AND STUCK TO THE FLOOR. I PUT BOTH FEET ON THE BRAKE, AND THE ENGINE WAS ROARING, RED-LINED. I REMEMBERED HEARING ON THE NEWS TO PUT THE VEHICLE IN NEUTRAL, WHICH I DID. THE BRAKES WORKED, AND I PULLED OVER ON THE SHOULDER OF THE HIGHWAY. THE MOTOR WAS STILL REVVING, SO I THEN TURNED OFF THE ENGINE. AFTER SEVERAL MINUTES OF CONVERSATION WITH FAMILY (AND PRAYERS OF THANKS!!!), WE CONTINUED ON OUR WAY. ON THURSDAY, JUNE 19TH, I TOOK THE VAN TO A DODGE DEALER IN FOLSOM, CA. TO HAVE THE VEHICLE DIAGNOSED. MILEAGE WAS AT 4308 IN FOLSOM, SO VEHICLE WAS BASICALLY NEW, BUT OFF WARRANTY. THE ONLY THING THEY FOUND WAS A TRANSMISSION CODE FOR OVERHEATING 6 STARTS AGO. THEY SAID EVERYTHING CHECKED OUT FINE. I HAVE CHECKED A FEW WEBSITES, AND WE ARE NOT THE FIRST PEOPLE TO EXPERIENCE THIS ACCELERATOR PROBLEM. I AM SO THANKFUL THAT MY 80 YEAR OLD MOM WAS NOT DRIVING THE VEHICLE WHEN THIS HAPPENED, OR THERE COULD HAVE BEEN CATASTROPHIC RESULTS. I REALLY HOPE CHRYSLER TAKES THIS SERIOUSLY AND FINDS A SOLUTION FOR THIS, BEFORE PEOPLE DIE FROM THIS KIND OF INCIDENT.SCARY. *TR
- NHTSA ID
- 10605598
- Incident
- Jun 17, 2014
- Mileage
- 4,150 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.