2015 Dodge Grand Caravan Owner Complaints

Transaxle pump failure for my vehicle. Recall S44 does not include my specific vin so I am not able to get assistance through Dodge

NHTSA ID

11753915

Incident

Jul 29, 2026

The front passenger side headrest in my 2015 Dodge Van deployed in April 2024. Head rest deployment is a known issue. The dealership told me the headrest was under an extended warranty due to the issue. The dealership placed the headrest on back order for 1.5 years. Now that the headrest is available at the dealership, the dealership is refusing to install it under the extended warranty. The dealership is stating that the warranty expired while the headrest was on back order and they are not obligated to honor the warranty.

NHTSA ID

11751332

Incident

Apr 7, 2024

The passenger side sliding door is locked into place the power actuator has gone out. An entry way is locked putting people in danger, one way in one way out for 5 rear passengers. Multiple model years have a reoccurring issue.The failure of the sliding door lock actuator is so common that it prompted thousands of owner complaints to the National Highway Traffic Safety Administration (NHTSA). While it never led to a formal safety recall, NHTSA did open a preliminary evaluation (PE21-016) In response, Chrysler (FCA/Stellantis) issued several Technical Service Bulletins (TSBs), including TSB 23-017-20 and TSB 23-001-25, instructing dealers to replace the faulty actuator rather than the entire latch assembly. No warning signs of failure dealership is saying my vin doesn't count but I'm within 15 years of vehicles service and under 150000 miles.

NHTSA ID

11748543

Incident

Jul 1, 2026

The vehicle experienced a sudden transmission/powertrain failure while driving. The transmission began slipping, with engine RPM increasing but the vehicle failing to accelerate normally. The vehicle would move very slowly or not move forward at all, creating a significant safety risk in traffic because the driver could not reliably accelerate, merge, or clear intersections. Prior to complete failure, symptoms included delayed engagement when shifting into drive, sluggish acceleration, and slipping under throttle. There were no clear warning lamps before the incident, or any warning indicators were minimal/unclear. The issue worsened rapidly. Inspection by a service center/dealer confirmed the transmission fluid was extremely low and identified a failed transmission pump. The dealer refilled the transmission fluid, but the vehicle still would not move, confirming the failure was not caused by fluid level alone. The dealer advised that the transmission had sustained internal damage and required full transmission replacement. This failure appears consistent with numerous reported transmission pump and powertrain complaints involving the 2015 Dodge Grand Caravan, including delayed engagement, slipping, loss of propulsion, and sudden transmission failure. The failed components should be available for inspection upon request

NHTSA ID

11744915

Incident

Jun 15, 2026

Transmission oil pump failed with vehicle at only 45,000 miles.

NHTSA ID

11733309

Incident

Mar 1, 2025

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 MPH, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid shots due to the neck pain. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 225,000.

NHTSA ID

11729885

Incident

Apr 6, 2026

Mileage

225,000 mi

I can't unscrew 4 lug nuts on my rear wheel. I was able to remove just one bought extra tool try to remove them all. Material is like butter, not steel. How engineering could let material like that to be used. I found on the web that a dealer wonna $400 to remove that lugs....

NHTSA ID

11727322

Incident

Mar 3, 2026

Yesterday I left to run errands and noticed that my vehicle shifted fine into reverse, but did not want to go forward when put in gear. I thought maybe it was cold and let it warm up the more I drove the more sluggish it became going forward I came back home after driving about 4 miles when I pulled in the garage. I noticed there was transmission fluid on the floor. My grandson came and looked at it and added 2 quarts of fluid. I took it to my Dodge dealer this morning and they told me the fluid was so low that it burned up the pump and now I need to replace the transmission Itself. My drive yesterday was the only warning that I had that there was a transmission problem. It did not seem the amount of fluid on the floor could have made it that low. See the picture attached and you will see the amount of fluid.

NHTSA ID

11721978

Incident

Mar 3, 2026

The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cylinder heads fail, causing misfires, poor engine performance and complete failure. We’ve also had multiple injectors fail, #2 (twice), 4 & 5. The engine failure is a safety issue and has been proven as such.

NHTSA ID

11712686

Incident

Jan 14, 2026

Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to almost nothing. He says it doesn't work like it is supposed, he has worked on many dodge vehicales that have this problem, and I need a new camshaft. Which entails taking timing chain off and an expensive repair.

NHTSA ID

11710842

Incident

Jan 5, 2026

Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.

NHTSA ID

11704194

Incident

Nov 28, 2025

While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there was no way to stop so my front end hit the back end of their vehicle totalling my van.

NHTSA ID

11697383

Incident

Nov 2, 2025

Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand caravan however it seems a very widespread problem that they are not including ALL the vehicles that have the issues. My issue is exact to what the recall was for and I am not sure how my vehicle does not qualify.

NHTSA ID

11693452

Incident

Oct 13, 2025

The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The deployment also caused a loud noise that acted as a distraction to the driver. The problem has not been reproduced as far as I know. I have seen others on multiple websites reporting the same failure of the AHR. The headrest has not been inspected as of the day of this incident report. There were no warnings or symptoms that would have led me to believe something was potentially wrong with the headrest.

NHTSA ID

11681976

Incident

Aug 20, 2025

The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it. I has informed that the X87 warranty extension recently expired. I was told it would have to be an out of pocket expense even though it is a safety risk.

NHTSA ID

11678868

Incident

Aug 6, 2025

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to change gear, the transmission started slipping. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, where it was determined that the transmission solenoid might be defective. The transmission solenoid was replaced; however, the failure persisted. The contact stated that while driving approximately 65 MPH, the contact decelerated and then accelerated, and the transmission slipped and made an abnormal winding sound. Additionally, while the vehicle was idling and the brake pedal was depressed, the vehicle slightly jerked for several minutes. The contact stated that the failure occurred intermittently. The contact was able to drive to the residence. The vehicle towed to an independent mechanic, where the contact was informed that the transmission pump displayed low pressure; however, the cause of the failure could not be determined. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), and the mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The contact called the manufacturer but was unable to speak to a live representative. The failure mileage was approximately 92,000.

NHTSA ID

11677747

Incident

Jul 24, 2025

Mileage

92,000 mi

The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact was advised to take the vehicle to the dealer for assistance. The contact sustained a neck injury; however, no medical attention was needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

NHTSA ID

11672348

Incident

Jul 7, 2025

Mileage

114,000 mi

Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.

NHTSA ID

11665470

Incident

Jun 5, 2025

I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with fca. I was told I would pay $1800 and you would pay $2700. Well the dealership charged me $2700 also so they got $5600 total for that $4500 job. I received a check of the difference from fca and that issue was solved. However, the transmission AGAIN failed 4 months later in October 2022. I took it back to the same dealership because I thought that's where I had to take it because they just did the install. It sat there for 5 months (2-17-2023) until I opened ANOTHER case with fca (85204403) and they replaced the transmission again. It was warrantied until February 17, 2025. The transmission was fine until march 10 2025. Less than three weeks after this warranty expired I lost my transmission AGAIN. Fca says I have to now pay for diagnosis and purchase extended warranty to get any discounted work even though I’ve had 3 faulty transmissions and now have to purchase a 4th that will also probably only make it to JUST past the parts warranty.

NHTSA ID

11663010

Incident

Mar 10, 2021

Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.

NHTSA ID

11660405

Incident

Apr 17, 2025

Transmission just suddenly altered. In drive it would only go a couple miles an hour. In reverse it would shake the whole van. Smelled like something was burning. No warning signs.

NHTSA ID

11649509

Incident

Mar 13, 2025

The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.

NHTSA ID

11633409

Incident

Dec 31, 2024

Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.

NHTSA ID

11631326

Incident

Dec 15, 2024

Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.

NHTSA ID

11630828

Incident

Dec 15, 2024

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at 60 MPH and depressing the brake pedal to come to a complete stop at the traffic stop light, the vehicle inadvertently lost motive power and stopped in the middle of the roadway. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure recurred several times while driving, and the vehicle was able to restart after several attempts. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact of an unknown recall but did not provide a diagnosis. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000(Power Train), but the VIN was not included. No further information was provided. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 135,000.

NHTSA ID

11620619

Incident

Oct 18, 2024

Mileage

135,000 mi