Seat belts
Filed Jun 27, 2025
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the front passenger's side headrest unexpectedly deployed. The contact stated that there was no impact to the vehicle that caused the headrest to deploy. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 123,244.
- NHTSA ID
- 11669654
- Incident
- Jun 27, 2025
- Mileage
- 123,244 mi
Seat belts
Filed Nov 5, 2024
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while her sister was driving at an undisclosed speed, the front passenger's side headrest restraint system activated, causing the front passenger's side headrest to deploy. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 103,000.
- NHTSA ID
- 11623653
- Incident
- Nov 5, 2024
- Mileage
- 103,000 mi
Seat belts
Filed Nov 9, 2023
The contact owns a 2017 Dodge Grand Caravan. The contact stated that upon entering the vehicle, the passenger’s side headrest opened without impact or a crash. There were no warning lights illuminated prior to the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,787.
- NHTSA ID
- 11554407
- Incident
- Nov 9, 2023
- Mileage
- 90,787 mi
AirbagsSeat belts
Filed Mar 13, 2023
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 65 MPH, the driver’s side headrest air bag deployed. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 71,501.
- NHTSA ID
- 11511494
- Incident
- Feb 1, 2023
- Mileage
- 71,501 mi
AirbagsElectricalSeat belts
Filed Oct 22, 2020
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
- NHTSA ID
- 11365805
- Incident
- Nov 1, 2019
- Mileage
- 6,000 mi
Seat belts
Filed Jul 26, 2019
DRIVER SEAT BELT WOULD NOT FASTEN . LOWER SECTION OF SEAT BELT WAS REPLACED BY DEALER ON 07/23/2019..
- NHTSA ID
- 11235152
- Incident
- Jul 18, 2019
- Mileage
- 54,000 mi
Seat belts
Filed Apr 9, 2019
THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AGAIN. IN FACT ONE TIME IT WOULDNT LOCK AGAIN AND HAD TO PUT THEM IN THE BACK ROW. I TESTED IT MYSELF AND BUCKLED THEM AND PULLED SLIGHTLY ON THEM AND THEY CAME UNBUCKLED WITHOUT PRESSING THE UNBUCKLE BUTTON.THIS IS A SERIOUSLY DANGEROUS PROBLEM IN AN ACCIDENT WITH CHILDREN IN CAR SEATS THAT THE BELTS COME UNDONE. IT JUST HAPPENED YESTERDAY AGAIN.
- NHTSA ID
- 11194868
- Incident
- Apr 8, 2019
- Mileage
- 3,000 mi
Seat belts
Filed Apr 17, 2017
I PURCHASED A 2017 DODGE CARAVAN AND QUICKLY REALIZED IT IS NOT SAFE FOR MY SEVEN YEAR OLD CHILD BASED ON HIS AGE, HEIGHT AND WEIGHT!! THE IS ONLY ONE SAFE POSITION FOR HIM IN THE ENTIRE VAN AND I HAVE IT DOCUMENTED OVER AND OVER ON VIDEOS THAT I TOOK WHILE HAVING CERTIFIED CAR SEAT SAFETY EXPERTS ATTEMPT TO HELP ME SAFELY SECURE MY CHILD, INCLUDING SAFE KIDS WORLDWIDE (ON VIDEO AND IN WRITING!!), AAA AND PHOENIX CHILDREN'S HOSPITAL AND SEVERAL OTHERS ALSO ALL ON VIDEO!!!! THE SHOULDER BELTS DO NOT FIT PROPERLY ON MY CHILD!!! I EVEN TRIED DIFFERENT CAR SEAT OPTIONS (ALSO ON VIDEO!!). DODGE CORPORATION INSISTED THAT I MEET WITH THE SERVICE DIRECTOR AND SERVICE MANAGER THINKING THEY WOULD HAVE A "FIX" FOR THE PROBLEM AND SEND ME ON MY MERRY WAY. THEY WERE WRONG!! SINCE THERE WAS NO EASY "FIX" DODGE CLOSED MY CASE AND HOPES THAT I WILL GO AWAY!!! THERE ARE MANY CHILDREN THAT ARE NOT PROPERLY SECURED IN THIS FAMILY VAN AND PARENTS DON'T EVEN REALIZE THAT THEIR KIDS ARE NOT SAFE!!! I WOULD APPRECIATE SOMEONE CONTACTING ME TO VIEW MY MANY CREDIBLE VIDEOS DONE BY QUALIFIED AND CERTIFIED CAR SEAT SAFETY EXPERTS DOCUMENTING THE LACK OF SAFETY FOR MANY CHILDREN, INCLUDING MINE!!! ...UPDATED 05/03/17 *BF....UPDATED 06/21/17 *BF.. UPDATED 07/13/17 *BF *CN
- NHTSA ID
- 10978919
- Incident
- Mar 19, 2017
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.