2019 Dodge Grand Caravan Problems

Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.

Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 60 MPH, the vehicle started jerking, lost motive power, and the RPMs elevated to the red line. The contact pulled over to the side of the road with the engine running, but the vehicle was unable to drive forward. The vehicle had experienced transmission failure. The vehicle was towed to a local transmission shop where it was diagnosed and determined that an internal transmission pump failure was preventing transmission fluid from pumping to the clutch. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The torque converter(automatic transmission) began failing causing the vehicle to stall when at a traffic light in heavy city traffic allowing for the possibility of being struck by other vehicles because of a restart delay. The only way to bypass the issue we learned was to put the vehicle in neutral when stopping. This reduced the stalling incidents but created other issues in heavy stop and go traffic. The vehicle was inspected by a transmission shop and they confirmed that the transmission was failing and the torque converter was causing the issue. There are no warning lights for transmission failure in these vehicles. In fact you can’t even check fluid levels on these transmissions. Only technicians can. A transmission failure on a 7 year old vehicle under normal wear and tear (113,000 miles) is unacceptable and we had to spend 5000.00 for a new transmission in order to remedy the obvious safety issues. Before the repair, my wife managed the stalling issue at 50+ years old by using neutral in between braking so the vehicle wouldn’t stall but imagine a teenager or elderly person dealing with that. I do have receipts for the repair. There was one interstate fender bender. We could not avoid because of people looking at accident on the side of the road. My wife was unable to shift the vehicle into neutral to keep it from installing in traffic and we ended up hitting somebody from behind. Very minor damage on the caravan to the front end.( I have a pic) the other vehicle was a large truck and received zero damage and was OK letting it go. State trooper at the accident people were watching said there were no harm done. Nobody at fault here , both parties agreeable , no injuries , so we elected not to turn in a police report.. This is just a credit card receipt for part of the repair total and we paid cash/check for remainder. Could look up if necessary.

Engine loss of power, failure to accelerate, sudden forward lurch when stopped, Check engine light diagnosed by dealership and independent shop as Cylinder 2 failure. Purchased from Carvana 11/2024 with just over 70,000 miles on it. Currently has about 77,000. Cylinder head is currently being replaced at a cost of $6,500.00

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

While driving my headrest popped forward and hit me in the back of the head.

I went to lower the 2 bucket seats to load an item on the van and the seats won’t go down to stow.

MINIVAN HAS SLIDING DOOR LOCK ACTUATOR FAILURE, DRIVER SIDE. UNABLE TO OPEN SLIDING DOOR MANUALLY OR WITH POWER DOOR MOTOR. LOCK/UNLOCK LATCH IS STUCK IN LOCKED POSITION. THIS IS A SAFETY ISSUE IN CASE OF VEHICLE CRASH OR FIRE. EXACT SAME ISSUE WITH OLDER MODELS. CHRYSLER HAS ISSUED A WARRANTY BULLETIN (D-21-15) FOR FACTORY REPAIR OF THIS SAME ISSUE FOR 2015-2017 MODELS. THE EXACT SAME ACTUATORS ARE USED IN 2018 AND 2019 MODELS.

Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

10/2020 - Bought this van at Findlay Honda in Henderson, relied upon Carfax report provided by the dealer that No Manufacture Recalls Reported to Carfax. Vehicle Qualifies for the Carfax Buyback Program. [XXX] - @ around 1am I was driving at [XXX] towards [XXX] when the van lose power and was forced to parked near a safety zone. Waited out for an hour and was able to arrived home safely. 02/24/24 - Called Findlay Honda about the incident but was told it was not covered by an extended warranty. Was told to call Towbin Dodge Henderson. The van was towed by Agero Towing to Towbin Dodge for diagnosis. 02/29/24 - Towbin Dodge Henderson confirmed that the Automatic Transmission failed and must be replaced and fix for $8,100+ coz it's no longer covered by a manufacturer's warranty for driving 60,298 miles. The vehicle was not inspected by the manufacturer, police, insurance representatives. [XXX] - I noticed a dashboard warning to change oil so I went to a mechanic friend for change oil that day. Went back to mechanic on 02/21/24 because the warning for change oil still popping up. Ask to check the transmission oil and showed me the oil level is proper and color is red. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bag light stays on. Mechanic found defect in driver's side headrest. Part was ordered in February 2026, still waiting for the replacement part 6 months later. Dodge has no idea when the part will be available. Extremely HAZARDOUS driving condition, driving without air bag protection because Chrysler/Dodge doesn't have replacement parts. This dangerous condition should be considered a SAFETY RECALL, that would get Chrysler/Dodge to take this more seriously and have the replacement parts. 08/06/26

The contact owns a 2019 Dodge Caravan. The contact stated that while operating the vehicle the airbag warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the front driver side head rest sensor had failed and needed to replaced. The mechanic contacted the local dealer and informed that the part was on back order and not available. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 73,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving approximately 70 MPH, there was an abnormal grinding sound coming from the driver’s side rear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the rear brake caliper had blown out. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The manufacturer was contacted and confirmed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

rear brakes pulsating and not stopping properly this van only has 11.345 miles on it. i dont think the brakes should have a problem yet. do you ?

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the front passenger's side headrest unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed that the passenger seat headrest restraint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,249.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, there was an abnormal squeaking noise detected and the vehicle was running rough. Additionally, while driving, the vehicle was skidding. While lowering the driver's side window, the window fractured inside the door. The window failed to raise up or lower down with an abnormal cracking noise detected. There were no warning lights illuminated. The contract called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 14,642.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000.

THE CAMERA FOR REVERSE IS NOT GOOD. IT DELAYS TO COME ON, AND SEVERAL TIMES, THE CAMERA COMES UPSIDE DOWN.

Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000.

I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.

Several times now, intermittently, my 2019 van has turned off on me as I am driving or am stopped at a red light, although most commonly it has occurred when I was driving. The van has stopped while I am driving various speeds, notably around the 10-40 mph. It will turn on once I come to a full stop, shift to park, and turn the key again. I've had the battery and alternator checked and they are in perfect working condition. This is a very dangerous situation.

STEERING WHEEL HAS A SUPPORT BRACKET AT THE BOTTOM WHERE IS YOU ARE NOT CAREFUL YOU CAN GET YOUR FINGER STUCK IN THE WHEEL AND YOU ARE NOT GOING TO GET IT OUT EASILY. I DID THIS BY ACCIDENT AND HAD A DIFFICULT TIME GETTING MY FINGER FREE WHILE TRYING TO STEER THE VAN. ALSO THE SPACE AROUND THE HORN BUTTON IS SUCH IF YOU HAVE BUTTONS ON A SPORT'S JACKET THOSE BUTTONS CAN GET CAUGHT UNDER THE HORN BUTTON AND MAKES CONTROLLING THE STEERING WHEEL ALMOST IMPOSSIBLE. SO WHEN TURNING THE WHEEL IF ANY OF THESE CONDITIONS HAPPEN YOU MIGHT NOT HAVE THE CONTROL OF THE STEERING THAT ONE WOULD NEED. I JUST LOOKED AT THE DODGE SITE AND THEY STILL ARE USING THE SAME DESIGN ON THE STEERING WHEEL. IT HAS HAPPENED TO BE VERY MUCH BUT WHEN I AM MORE AWARE OF THIS AND I DO NOT WEAR THAT JACKET WHILE DRIVING THIS VAN.

I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.

I BOUGHT THIS CAR FROM DEALER OF TIM DAHLE AND I COULD NOT FIND THE SPARE TIRE WHEN I CHECKED IT. THE SALESMAN TOLD ME DODGE GRAND CARAVAN DOES NOT HAVE SPARE TIRE. WHEN I WAITING FOR FINANCIAL PROCESS TO PAY FOR IT, I CHECKED YOUTUBE AND FOUND THE POSITION OF SPARE TIRE. SO, I ASKED THE SALESMAN TO HELP ME CHECKING IF THIS CARE HAS SPARE TIRE OR NOT. THEY DID NOT INFORM ME UNTIL I COMPLETED ALL PROCESS TO PURCHASE IT. I WAS TOLD THAT THIS CAR DOES NOT HAVE SPARE TIRE AND THIS TRIM (SXT) OF GRAND CARAVAN DOES NOT HAVE SPARE TIRE. THEY SAID ONLY THE TRIM OF GT HAVE SPARE TIRE. HOWEVER, THAT IS NOT THE TRUTH AND I HAVE BOUGHT IT BEFORE I KNOW THE DEFECT OF THIS CAR. I AM NOT SURE IF DEPT. OF TRANSPORTATION IS THE CORRECT PLACE I FILE MY COMPLAINT. BUT I THINK THERE ARE 2 THINGS I SHOULD COMPLAIN. FIRST, I WAS NOT GIVEN THE CORRECT DESCRIPTION OF THE CAR'S POTENTIAL RISK WITHOUT A SPARE TIRE. THE SALESMAN TRIED TO HIDE THE FACT ABOUT THE SPARE TIRE, THOUGH I ASKED THEM TO CHECK IT FOR ME. SECOND, ALL THE REPORTS THE DEALERSHIP SHOWN TO ME DID NOT INCLUDE THE ISSUE OF SPARE TIRE UNTIL I FOUND IT. HOWEVER, THE SALESMAN STILL TRIED TO HIDE THIS ISSUE. THEY EXPLAIN THAT THE SPARE TIRE DOES NOT HAVE USE IN MOST OF TIME, BUT I BELIEVE IT IS VERY IMPORTANT IN SELF-REPAIRING OF TIRE ISSUES, ESPECIALLY IN LONG-DISTANCE TRAVELLING. AND OF COURSE, I TOLD THE SALESMAN THAT I WOULD TRAVEL FROM UT TO NJ IN THIS MARCH. BUT THEY STILL TRIED TO DECEIVE ME TO BELIEVE THAT THIS CAR SHOULD BE WITHOUT SPARE TIRE. I CANNOT PROVIDE ANY IMAGE BECAUSE OF THE POSITION TO FIX SPARE TIRE IN GRAND CARAVAN IS VERY HIDDEN. BUT THEY KNOW THAT IT DID NOT HAVE.

The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, while the brake pedal was depressed the vehicle violently shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter and spark plugs needed to be replaced, and the vehicle needed a software update. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.