Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1998 Dodge Intrepid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING AT LOW SPEED (PULLING INTO PARKING LOT) FRONT AXLE BROKE IN HALF AND WHEEL FELL OFF. IF THIS WOULD HAVE OCCURRED AT HIGH SPEED, COULD HAVE BEEN SERIOUS DANGER ON THE ROAD. *LA
REPAIRS WERE DONE TO THE ENGINE ON 3 OCCASIONS, ROTORS 2 OCCASIONS, BRAKES 1 OCCASION, CONTROL ARMS (SUSPENSION) 1 OCCASION, STEERING 1 OCCASION, & ELECTRICAL. ALTHOUGH I ONLY HAVE 54,000 MILES ON MY CAR AND THE ENGINE HAS BEEN REPLACED, THE DEALERSHIP REFUSES TO FIX THE ONGOING ENGINE PROBLEMS. THE DEALERSHIP MANAGER, ROD HARRIS, ADMITS IT A LIFTER TICKING BUT INSISTS THAT IT IS NORMAL. CHRYSLER GAVE ME AN "ADDED CARE SERVICE CONTRACT" THAT IS GOOD THROUGH 6/26/04 AND TO 75,000 MILES. PLAN CODE IS AD675H. THEY REFUSE TO FIX MY CAR. THIS IS THE SECOND TIME, AFTER THE FIRST THREE ATTEMPTS TO FIX IT, I HAVE BEEN TO THE DEALERSHIP. I FILED A COMPLAINT WITH CHRYSLER ON 1/12/04. ALSO NOTE THEY STILL HAVE MY VEHICLE TODAY 1/12/04 BECAUSE THE TRANSMISSION FAILED. IT'S BEEN IN SERVICE FOR 5 DAYS. TRANSMISSION FAILED WHILE I WAS DRIVING ON 1/7/04. I AM CONCERNED WITH THE SAFETY OF THE VEHICLE AND THE ENGINE FAILING NOW WITH MY 10 MONTH OLD DAUGHTER. *LA
I HAVE FOUND AN EXCELLENT AND INFORMATIVE WEBSITE AGAINST DAILMLER CHRYSLER AT WWW.DAIMLERCHRYSLERVEHICLEPROBLEMS.COM FOR ANYONE WHO WOULD LIKE MORE INFORMATION MAINLY IN REGARD TO INTREPID, 300M, CONCORDE, LHS PREMATURE ENGINE, STEERING, TRANSMISSION AND OTHER COMMON FAILURES. I HAVE EXPERIENCED MANY OF THESE PROBLEMS MYSELF AND DAILMER CHRYSLER SIMPLY DOES NOT CARE, I COULD HAVE EVEN BEEN KILLED IN ONE INSTANCE. AFTER OWNING ANOTHER VEHICLE AND PUTTING NEARLY 30,000 MILES ON IT I HAVE NOT HAD ANY OF THE RIDICULOUS PROBLEMS EXPERIENCED WITH CHRYSLER'S DODGE BRAND OF VEHICLES. THERE IS A LOT OF INFORMATION CONSUMERS NEED TO KNOW THAT DAILMER CHRYSLER DOES NOT WANT YOU TO KNOW ABOUT THESE VEHICLES AND THEIR COMMON PROBLEMS CHRYSLER IGNORES, SOME OF WHICH ARE POTENTIAL SAFETY CONCERNS SUCH AS THE DEFECTIVE SEAT BELT DESIGN CHRYSLER CONTINUES TO USE AND DEFECTIVE STEERING DESIGN AND OR COMPONENTS THAT CAN CAUSE SUDDEN LOOSENESS OR CHANGE OF RESPONSE IN STEERING, WHICH CAN LEAD TO A SERIOUS ACCIDENT. THESE GUYS HAVE BEEN RECEIVING COMPLAINTS DAILY ABOUT THESE PROBLEMS AND HAVE BEEN REFERRING CONSUMERS TO THE NHTSA, I HOPE THAT IN TURN THE NHTSA WILL ADD THIS TO THE LIST OF THEIR COMPLAINTS SO OTHERS WILL ALSO KNOW ABOUT THIS. THANK YOU VERY MUCH FOR YOUR TIME. *NLM
WHILE DRIVING APPROXIMATELY 2-3 MPH IN A PARKING LOT AND GOING OVER A SPEED BUMP, HEARD A LOUD "SNAPPING" NOISE COMING FROM REAR OF VEHICLE. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT RIGHT/REAR "TRAILING ARM" BROKE IN HALF IN THE MIDDLE. DEALERSHIP REPLACED 1/8" STAMPED PIECE OF STEEL ON REAR/RIGHT SIDE THAT BROKE WITH A 1 1/4" DIAMETER STEEL BAR TO REMEDY THE PROBLEM. NOTE: PART IS AVAILABLE FOR INSPECTION.*AK
DEALER ALIGNED VEHICLE MOVING RACK AND PINION STEERING OVER LAST YEAR. SINCE THEN THE CAR PULLS LEFT. TOOK IT BACK TWICE TO THE SAME LOCATION, HAD IT ALIGNED AT TWO TIRE SHOPS NUMEROUS TIMES AND AM ALWAYS TOLD IT IS ALIGNED TO MANUFACTURERS SPECIFICATIONS. I HAVE A CONTINOUS PULL TO THE LEFT WHICH GETS WROSE AT HIGWAY SPEEDS. DEALER TOLD ME TIRES AND HAD FOUR DIFFERENT SETS PUTS ON FROM DIFFERENT MANUFACTUERS AND STILL THE SAME PROBLEM AND AM ALWAYS TOLD IT IS FINE. THE CAR IS NOT FINE AND IS UNSAFE AND BUMPY ROADS BESIDES HARD ON MY SUSPENSION AND MADE IT VERY DIFFICULT TO CONTROL ON THE LAST 3 SNOW STORMS WE HAD HERE THE PAST COUPLE OF WEEKS. I AM SICK OF THE RUN AROUND AND EACH TIME IT COSTS ME BECAUSE IT IS NOT A COVERED ITEM EVEN THOUGH I HAVE A 7 YEAR 70,000 MILES WARRANTY. THE ENGINE HAS LEAKED SINCE I BOUGHT HER AND THERE AGAIN AM TOLD IT IS FINE. SHE HAS BEEN TO 3 DIFFERENT DODGE DEALERSHIPS AND AM ALWAYS TOLD THE SAME THING. THE ENGINE LEAKS AND 2 WEEKS AGO SMELLED SOMETHING BURNING AND FOUND THAT IT WAS ENGINE OIL ALL OVER THE BOTTOM OF THE ENGINE AND EXHAUST BUT TOLD SHE WAS FINE WHEN IT WAS IN THE DAY BEFORE AT THE DEALERSHIP. I AM TIRED OF THIS CAR AND CAN NOT AFFORD TO CONTINOUSLY REPAIR IT KNOWING THEY DID SOMETHING TO HER AND WILL NOT HONOR THE REPAIRS. I NEED YOUR HELP.*AK
VEHICLE HAD VIBRATION IN THE MOTOR AND TRANSMISSION DID NOT SHIFT GEARS CORRECTLY. CONSUMER HAS TAKEN VEHICLE TO DEALER 6 TIMES, BUT WAS TOLD BY DEALER THAT VEHICLE WAS FINE, AND THAT IT WAS NORMAL CHARACTERISTIC OF VEHICLE. CAUSE WAS UNKNOWN. *AK RADIATOR FAN MOTOR FAILED. MOTOR WINDOW REGULATOR FAILED. GEARSHIFT CONTROL FAIED. REAR STRUT ASSEMBLY FAILED. WINDSHIELD WIPER BLADE AND WINDSHIELED PIVOT CARRIER ASSEMBLY FAILED. A/C EVAPORATOR COIL FAILED. INSTRUMENT PANEL TRIM FAILED. BATTERY FAILED. DOOR WEATHER STRIP FAILED.
STEERING WHEEL SHAKES HARD WHILE DRIVING. VEHICLES DRIVES TO THE LEFT. *AK
POSSIBLE SUSPENSION PROBLEMS ARE CAUSING THE VEHICLE TO VIBRATE. NLM
WINDOW POWER MOTOR HAD TO BE REPLACED, FRONT END CRADLE TAKEN APART/PUT BACK TOGETHER FOR FRONT END PULL, ENGINE OIL LIGHT COMES ON, PASSANGER DOOR HINGE 'POPS' OCCASIONALLY, ROUGH IDLE, ENGINE 'NO STARTS', INTERIOR LIGHTS FLASH ON AND OFF PERODICALLY, CHRYSLER ARBITRATION PROCESS A JOKE.
NUTS:BOLT HOLDING BALL JOINT TO KNUCKLE FELL OUT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .