Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Dodge Intrepid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 68 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 68, in the owner's own words
AS I SAT IN MY CAR TO DRIVE, THE DRIVER'S SEAT LEANED BACK UNEXPECTEDLY. IT CAN NOT BE RAISED. I HAVE A BUCKET AND BOX BEHIND THE SEAT TO HOLD IT IN PLACE, BUT IT IS STILL NOT IN AN UPRIGHT POSITION. THIS IS A SAFETY ISSUE.
I WAS GROCERY SHOPPING AND WHEN I GOT IN THE CAR TO GO HOME THERE WAS A CLUNK NOISE AND I WAS RECLINING IN THE DRIVERS SEAT. I COULD NOT UPRIGHT THE SEAT SO IT WOULD STAY IN PLACE. I PUT THE SEAT BELT ON AND HELD DOWN THE CONSOLE AND MADE IT HOME SCARED BUT SAFE.I LOOKED UNDER THE SEAT AND FOUND A BOLT BROKEN OFF. I DID RECEIVE A RECALL NOTICE FOR THE BOLTS SOME TIME AGO AND TOOK THE CAR TO THE LOCAL DODGE DEALER. I ASSUMED THE PROBLEM WAS FIXED ALTHOUGH I HAD NOT HAD A PROBLEM UNTIL TODAY. CAN I GO BACK TO DODGE TO HAVE IT FIXED? OBVIOUSLY IT WAD EITHER NOT REPLACED OR I GOT A FAULTY BOLT. PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2000 DODGE INTREPID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL FUNCTION. THE FAILURE RECURRED TWELVE TIMES. IN ADDITION, WHENEVER ACCESSING THE EXTERIOR FRONT AND REAR PASSENGER LOCKED POWER DOORS, THEY FAILED TO RELEASE OPEN WITH THE KEY FOB. THE FAILURE RECURRED TWELVE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
MY 2000 DODGE INTREPID HAS A DEFECTIVE DRIVERS SEAT. FORTUNATELY, IN 2003 I STOPPED MY CAR TO LET A PASSENGER EXIT AND MY DRIVER'S SEAT FELL COMPLETELY BACKWARDS. IN 2006 I LEARNED THAT MY CAR DEALER FIXED THE SEAT AGAIN. IN 2010, I WAS STOPPED AT MY MAILBOX AND MY SEAT FELL COMPLETELY BACKWARDS AGAIN. THE DEALER & DODGE COMPANY REFUSED TO PAY FOR A SEAT REPLACEMENT. WHY NOT? *TR
MY WELL MAINTAINED DODGE INTREPID HAS MANY FAILURES STARTING WITH THE CRACKING ON THE CHASIS AND MASSIVE ENGINE PROBLEMS. *TR
HAD MILD TAPPING SOUND FROM ENGINE A FEW MONTHS AGO, TOOK VEHICLE TO THE MECHANIC AND THAT IS WHERE I LEARNED THE REPUTATION OF THE 2.7 LITER ENGINE. HE ADVISED THAT WE SHOULD LOOK FOR ANOTHER VEHICLE BEFORE WE BECAME THE LATEST VICTIM. UNFORTUNATELY, ON THE WAY HOME FROM WORK ONE AFTERNOON THE ENGINE STARTED DEVELOPING AN EVEN MORE PRONOUNCED CLATTERING, KNOCK AND VIBRATION; AS IF IT WERE ABOUT TO TEAR ITSELF APART. PULLED OVER TO AVOID SUBJECTING ENGINE TO EVEN MORE DAMAGE. HAD TO HAVE IT TOWED HOME. WILL NOT SPEND ANOTHER DOLLAR ON THIS VEHICLE UNTIL CHRYSLER HANDS ME A CHECK FROM A LAWSUIT SETTLEMENT. *TR
TL*THE CONTACT OWNS A 2000 DODGE INTREPID. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT SUDDENLY RECLINED ALL THE WAY TO THE BACK SEAT. THE CONTACT SLIPPED UNDER THE STEERING WHEEL AND COULD NOT TOUCH THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER AND STATED THAT IT WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 100,000. UPDATED 07/15/08. *LJ THE CONSUMER WAS INFORMED THE RECALL WAS DONE AND HAD BEE PERFORMED CORRECTLY. THE RECALL INVOLVED REPLACING THE DRIVER SEAT RECLINER BOLTS. THE BOLTS WERE INTACT AND INSTALLED CORRECTLY. THE DEALER STATED THE PROBLEM WAS INTERNALLY IN THE SEAT RECLINER MECHANISM AND THAT WAS NOT APART OF THE RECALL. UPDATED 07/15/08
THERE HAVE BEEN SEVERAL PROBLEMS WITH MY 2000 INTREPID 2.7L. I HAVE HAD TO REPLACE ALL THE DOOR LOCK MOTORS AT DIFFERENT TIMES, STARTING ALL THE WAY BACK FROM 1/8/04 AND THE FINAL ONE WAS JUST THIS MONTH (FEBRUARY.) I WAS HAVING AN ISSUE WITH THE CAR STALLING OUT WHILE I WAS DRIVING IT. SOME TIMES IT WOULD START BACK UP WHILE IT WAS STILL COASTING, OTHER TIMES IT WOULD TAKE A LONG TIME BEFORE IT WOULD START AGAIN, LEAVING ME SITTING ON THE SIDE OF THE ROAD. WHEN HOOKED UP TO A DIAGNOSTIC MACHINE IT WOULD NOT SHOW WHAT CAUSED THE MALFUNCTION. MY MECHANIC HAD TO CHANGE RANDOM CENSORS UNTIL WE FOUND THE CORRECT ONE. WHICH TURNED OUT TO BE THE CRANK SENSOR. THIS PROBLEM WAS OCCURRING AROUND FEBRUARY/MARCH OF 2007, WITH ONLY 60,121 MILEAGE WHEN THE FIRST ONE WAS REPLACED. THEN THIS PAST WEDNESDAY, 2/27/08, THE ENGINE STARTED TO MAKE A KNOCKING SOUND. WE THOUGHT MAYBE IT WAS DUE TO THE EXTREMELY COLD WEATHER WE WERE HAVING. IT DID NOT DUE IT AFTER THE CAR WAS HEATED UP. WHEN I WAS DRIVING HOME FROM PICKING UP MY KIDS TODAY, FRIDAY 2/29/08, THE ENGINE STARTED KNOCKING VERY LOUDLY AND LOST POWER. I DID MAKE IT TO MY DRIVEWAY BUT JUST BARELY. I STILL OWE QUITE A BIT FOR THE CAR AND NOW I DON'T HAVE ANYTHING TO DRIVE AND CAN'T EVEN TRADE THE VEHICLE IN. AFTER SEARCHING THE INTERNET TO TRY TO FIND A REPLACEMENT ENGINE I HAVE FOUND THAT THIS IS A VERY COMMON THING WITH THIS ENGINE. I HAVE 73,945 MILES ON THE CAR. *TR
TL*THE CONTACT OWNS A 2000 DODGE INTREPID. WHILE DRIVING 20 MPH, THE DRIVER'S SEAT RECLINED BACKWARDS. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW SEAT TRACK. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER). THE CURRENT AND FAILURE MILEAGES WERE 73,512.
CAR IS A WELL MAINTAINED (ALL RECOMMENDED SERVICE DONE AT DEALERSHIP). DRIVER SIDE DOOR FAILED TO OPEN USING THE INSIDE DOOR HANDLE. HAD TO ROLL DOWN WINDOW AND REACH TO THE OUTSIDE DOOR HANDLE IN ORDER TO OPEN DOOR. FEELS LIKE HANDLE IS NO LONGER ENGAGING THE DOOR LOCK. EXPERIENCED INITIAL PANIC WHEN I THOUGHT I WAS TRAPPED IN THE CAR. *JB
TL*THE CONTACT OWNS A 2000 DODGE INTREPID. ON JUNE 11, 2007, WHILE DRIVING 5 MPH, THE DRIVER'S SIDE SEAT FAILED. THE CONTACT MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO PUT THE SEAT BACK UP. SAFETY RECALL # 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) WAS FOUND. THE CONTACT STATED THAT THIS RECALL REPAIR WAS PERFORMED ON JANUARY 14, 2004. THE MECHANIC STATED THAT THE POWER SEAT ADJUSTER NEEDED TO BE REPLACED. THE PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,388.
TL* THE CONTACT OWNS A 2000 DODGE INTREPID. WHILE DRIVING 50 MPH THE DOOR LOCK MECHANISM FAILED THREE TIMES AND THE LOCKS WERE REPLACED. THE DRIVER SIDE DOOR REQUIREED HIM TO APPLY PRESSURE TO OPEN AND CLOSE THE DOOR. THE ELECTRIC LOCKS WERE NOT WORKING. THE LOCKS MADE A GRINDING NOISE EVERY TIME TRYING TO OPEN AND CLOSE THEM. THE PASSENGERS REAR LOCK ALSO FAILED. THE FIRST TWO FAILURES OCCURRED WITHIN TWO WEEKS. WHEN HE WOULD PULL THE HANDLE AND ROLL THE WINDOW DOWN, NOTHING WOULD ALLOW HIM TO OPEN THE LOCKS. THE FAILURE OCCURRED IN NOVEMBER ON THE FIRST TWO DOORS. WHEN DRIVING OVER 50 MPH THE AUTOMATIC LOCK MADE A GRINDING NOISE. THE FRONT DRIVER DOOR LOCKED, AND THEREWAS NO WAY YOU COULD GET OUT. SOMETIMES THE NOISES WOULD ALLOW HIM TO EXIT. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE DOOR FAILURE DIAGNOSED, AND IT WAS REPAIRED IT FOR $600. THEY DID NOT OFFER ANY EXPLANATION AS TO WHY THE LOCKS FAILED. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 73000. *AK
IN MAY, WHILE DRIVING MY 2000 DODGE INTREPID ON THE PENN TURNPIKE, THE BACK OF THE DRIVER'S SEAT SUDDENLY COLLAPSED TO A HORIZONTAL POSITION. FORTUNATELY, I HAD JUST REDUCED SPEED AS I WAS APPROACHING A TOLL BOOTH, THUS AVOIDING AN ACCIDENT. THERE WERE LESS THAN 33,000 MILES ON THE CAR AT THE TIME. IN 2003 THIS VEHICLE WAS PART OF RECALL 03V-035; IT WAS SERVICED IMMEDIATELY AFTER NOTIFICATION IN AN EFFORT TO PREVENT THIS FROM HAPPENING.
2000 DODGE INTREPID DRIVER SIDE SEAT COLLAPSED INTO A HORIZONTAL POSITION. *KB THIS OCCURRED WHILE THE CONSUMER WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE REPAIR COST $1000 BECAUSE THE ENTIRE SEAT ASSEMBLY HAD TO BE REPLACED, INCLUDING PARTS THAT WERE NOT BROKEN. AFTER THE REPAIR WAS MADE THE CONSUMER RECEIVED A RECALL ON THE SEAT RECLINER (RECALL NUMBER 03V035000) AND HAD THAT PART REPLACED AS WELL. *NM
THIS IS A CORRECTED COMPLAINT, THE COMPLAINT I FILED PREVIOUSLY HAD INCORRECT INFORMATION. DRIVER'S SIDE SEAT BACK BEGAN RECLINING UNEXPECTEDLY. LOCAL DODGE DEALER PERFORMED RECALL SERVICE ON RECLINER BOLTS, BUT SEAT STILL CONTINUED TO RECLINE, HAPPENING REPEATEDLY ON NUMEROUS OCCASIONS, VERY NEARLY RESULTING IN AN ACCIDENT WITH A CHILD ON A BIKE. FINAL REPAIRS PERFORMED AT LOCAL BODY SHOP, NYLON GEAR IN SEAT TRACK WAS STRIPPED. WAS REPAIRED WITH PARTS FROM A USED SEAT ASSEMBLY IN GOOD CONDITION. NYLON GEARS RESPONSIBLE FOR THE MOVEMENT OF SEAT BACK ARE INADEQUATE AND SHOULD BE REPLACED BY DAIMLER CHRYSLER CORPORATION WITH STRONGER QUALITY GEARS. BODY SHOP KEPT OLD SEAT TRACK WITH DEFECTIVE GEAR AND MAY STILL BE AVAILABLE. *NM
I AM EXPERIENCING THE ISSUE OF THE SEAT BACK RECLINING UNEXPECTEDLY. IT WAS SERVICED AT OUR LOCAL DODGE DEALER, PURSUANT TO THE RECALL OF THE RECLINER BOLT. HOWEVER THIS DID NOT REMEDY THE SITUATION, AS THE SEAT BACK STILL RECLINES ON IT'S OWN, AND HAS OCCURRED SEVERAL TIMES WHILE DRIVING. THE SERVICE TECH'S AT OUR LOCAL DEALER DID A DIAGNOSIS PRIOR TO MY FINDING OUT ABOUT THE RECALL, AND CLAIMED THERE WAS A PROBLEM WITH THE SEAT TRACK. I STRONGLY FEEL THAT A NEW RECALL SHOULD BE ISSUED, BECAUSE THIS ISSUE MAY STILL EXIST WITH OTHER INTREPIDS THAT MAY HAVE ALREADY HAD THE RECLINER BOLT SERVICED.
DT*: THE CONTACT STATED THAT UPON ENTERING THE HIGHWAY AT THE STOP SIGN, THE DRIVER SEAT FELL BACKWARD WITHOUT ANY WARNING. THE DEALER WAS CONTACTED AND DETERMINED THAT THE BOLT PARTS NEEDED TO BE ORDERED TO FIX AND REPLACE THE BOLT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND SUGGESTED THAT AN EXTENDED WARRANTY SHOULD BE PURCHASED.
WE HAVE A 2000 DODGE INTREPID ES SEDAN THAT WE BOUGHT NEW IN AUGUST OF 2000. IN 2003 CHRYSLER ISSUED A RECALL ON A SEAT BOLT THAT COULD BREAK AND CAUSE THE SEAT TO FALL COMPLETELY BACKWARDS INTO THE BACK SEAT. WE TOOK OUR CAR IN TO HAVE THE PART REPLACED. THE OTHER DAY THE DRIVERS SEAT BROKE AND FELL BACK INTO THE BACK SEAT. FORTUNATELY THE CAR WAS BEING PARKED AT THE TIME AND NO ONE WAS IN THE BACK SEAT. IF WE HAD BEEN ON THE FREEWAY OR HAD ONE OF OUR SMALL GRANDCHILDREN IN THE BACK SEAT THE CONSEQUENCES COULD HAVE BEEN SERIOUS. WE TOOK THE CAR INTO THE DEALERSHIP TO HAVE THE SEAT REPAIRED ASSUMING THIS WAS THE SAME PART THAT WAS RECALLED. WE WERE TOLD THIS WAS A DIFFERENT PART AND WAS NOT UNDER RECALL. IF IT IS A DIFFERENT BOLT AS THE DEALER CLAIMS IT SHOULD BE UNDER RECALL TOO. WE WERE FORTUNATE THAT NO ONE WAS HURT. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE SO LUCKY. THE PART TO REPAIR THE SEAT IS $800.00, THIS WILL NOT INCLUDE LABOR AND CHRYSLER WILL NOT COVER ANY OF IT. IF YOU CAN DRAW ATTENTION TO THIS SERIOUS DEFECT IN THE DODGE INTREPID WE WOULD SINCERELY APPRECIATE IT. *JB
2000 DODGE INTREPID DOOR LATCHES ARE DEFECTIVE DUE TO A SOLENOID DEFECT. *TS *JB
DT*: THE CONSUMER STATED THE DOOR LOCKS WILL NOT LOCK. IT WAS TAKEN TO A DEALERSHIP WHERE THEY REPLACED THE DEFECTIVE SOLENOID IN THE POWER DOOR LOCKS. THIS DEFECT HAS HAPPENED TO ALL DOORS IN THE VEHICLE ON DIFFERENT OCCASIONS. THE MANUFACTURER HAS BEEN CONTACTED. *JB
APPROXIMATELY 2 YEARS AGO I HAD TO REPLACE THE ELECTRIC LOCKING MECHANISM ON THE REAR DRIVER SIDE DOOR OF MY 2000 DODGE INTREPID. THE UNIT BEGAN MAKING A LOUD, SHARP GRINDING NOISE WHEN THE CAR REACHED 15 MPH AND THE LOCK AUTOMATICALLY LOCKED. THE UNIT HAD TO BE REPLACED BECAUSE IT QUIT WORKING. NOW I FIND THE BOTH PASSENGER SIDE UNITS ARE MAKING THE SAME NOISE AND HAVE QUIT WORKING. INTERESTINGLY ENOUGH, THE REAR DOOR CANNOT BE MANUALLY UNLOCKED UNLESS THE MASTER CONTROL IS PUT IN THE UP POSITION FOR ALL DOORS, BUT THE FRONT UNIT IS OPPOSITE SO IT CAN'T BE UNLOCKED UNLESS THE MASTER CONTROL HAS BEEN PUT IN THE DOWN POSITION. THIS IS A REAL SAFETY ISSUE AND SOMETHING SHOULD BE DOWN ABOUT IT. I ESPECIALLY OBJECT TO THE COST OF REPLACING THESE MECHANISMS. *JB
DT: THERE IS AN ISSUE WITH THE AUTOMATIC FRONT DRIVER/PASSENGER DOOR LOCKS, TWO OF THEM HAVE STOPPED OPERATING-THEY CAN BE LOCKED AND UNLOCKED MANUALLY, BUT THEY DO NOT UNLOCK WITH THE KEYLESS ENTRY. WHILE DRIVING DOWN THE ROAD, THE DOOR LOCKS LOCK MAKES A SCARY SHRILL NOISE THAT FRIGHTENS PASSENGERS AS WELL AS THE DRIVER. TOOK VEHICLE TO A DEALER AND THEY OFFERED TO REPLACE THE LOCKS BUT IT WOULD BE AT THE CONSUMER'S EXPENSE. CONSUMER DID REPLACE ONE OF THE DOOR LOCK MECHANISMS, THIS WAS ON THE DRIVER'S DOOR. NO PROBLEMS SINCE THE REPAIR OF THAT DOOR LOCK. NO EXPLANATION AS TO WHY THE DOOR LOCK HAS STOPPED OPERATING. CONSUMER HAS NOT CONTACTED CHRYSLER CORP ON THIS ISSUE AT THIS TIME. BOTH FRONT POWER WINDOWS HAVE STOPPED OPERATING AS WELL, THE POWER WILL RAISE WINDOW UP AND DOWN BUT THE WINDOW GLASS IS OFF TRACK. ONE OF THE TWO WINDOW BRACKETS BROKE, CAUSING THE WINDOW TO BE OFF TRACK-NO REPAIRS FOR THIS AS WELL. *AK THE CONSUMER WAS UNABLE TO CLOSE THE WINDOW , SOMEONE WOULD HAVE TO STAND ON THE OUTSIDE OF THE VEHICLE TO PHYSICALLY HOLD THE GLASS ON THE TRACK. *JB
ON JANUARY 15, 2004 I BROUGHT MY DODGE INTREPID VIN#2B3HD46RXH103584 TO DOHN BOHN DODGE IN METAIRIE, LA FOR REPLACE OF THE DRIVERS SIDE RECLINER SEAT BOLTS. THIS WAS BEING DONE PER A RECALL NOTICE I RECEIVED. THE NHTSA CAMPAIGN NUMBER ID NUMBER IS #03V035000. AN INVOICE WAS ISSUED STATING THE REPAIRS WERE COMPLETED. ON SEPTEMBER 15, 2004 THE SAME DRIVERS SIDE SEAT RECLINER BOLT SHEARED IN HALF AND I LOST CONTROL OF THE CAR AND HAD AN ACCIDENT. I AM UNDER DOCTORS CARE FOR INJURIES SUSTAINED. I REPORTED THIS INFORMATION TO DAHIMLER CHRYSLER ON 10/04/2005 AND THEY GAVE ME A CLAIM NUMBER #12695236. I CONTACTED A LOCAL DEALERSHIP LAKESHORE DODGE AND THEY INFORMED SINCE I HAD THE RECALL ALREADY DONE I WOULD HAVE TO PAY FOR THE SERVICE. I DECLINED AND HAD THE BOLT REPLACED BY MY INSURANCE COMPANY AND RETAINED THE BOLT.
MY ENGINE FAILED ON MY 2000 DODGE INTREPID. THE PROBLEM STARTED WITH MY TIMING CHAIN COMING APART IN THE ENGINE WITH THE ENGINE SINCE QUITTING COMPLETELY. THIS IS THE SAME TYPE OF PROBLEM MANY OTHERS HAVE LISTED ON THE INTERNET WITH THE TIMING CHAIN AND A HUGE ENGINE REPAIR COST. I DO NOT HAVE THE MONEY TO FIX A CAR THAT IS SO OLD, AND I'M LEFT PAYING FOR A CAR THAT DOESN'T RUN. PLEASE ADD MY NAME AND INFORMATION TO THE OTHER LISTS OF COMPLAINTS FOR THIS DODGE INTREPID PROBLEM.
DT: CONSUMER WAS DRIVIING ON THE FREEWAY AND THE BACK SEAT JUST FELL DOWN. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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