Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Feb 21, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 1,065 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2000 Dodge Intrepid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Suspension
Filed Feb 21, 2011
WHILE BACKING OUT OF A PARKING STALL, FRONT DRIVERS SIDE WHEEL LOWER CONTROL ARM BROKE FREE FROM ENGINE CRADLE RESULTING IN TOTAL IMMOBILIZATION OF VEHICLE. UPON INSPECTION IT WAS OBVIOUS THAT THE MOUNTING BRACKET WHICH IS WELDED TO THE ENGINE CRADLE FRAME HAD RUSTED OUT CAUSING FAILURE. SIMILAR FAILURES ON OLDER MODELS HAVE HAD NHTSA RECALLS, SEE NHTSA CAMPAIGN ID # 99V215000, ISSUED DUE TO LOSS OF POWER OR CONTROL RESULTING IN A POTENTIALLY LIFE THREATENING CONDITION. IT IS UNDERSTANDABLE FOR WEAR PARTS SUCH AS BRAKES, SHOCKS AND SUSPENSION JOINTS TO FAIL DUE TO USE AND MILEAGE BUT FRAME MEMBERS SHOULD BE MADE SOLID AND THE RESPONSIBILITY OF THE AUTO MANUFACTURER TO ENSURE LONG TERM RELIABILITY.
NHTSA ID
10383868
Incident
Feb 11, 2011
Mileage
113,410 mi
Body & structureDriver assistanceInterior & seats+1 more
Filed Jul 27, 2009
MY WELL MAINTAINED DODGE INTREPID HAS MANY FAILURES STARTING WITH THE CRACKING ON THE CHASIS AND MASSIVE ENGINE PROBLEMS. *TR
NHTSA ID
10278381
Incident
Nov 13, 2008
Mileage
130,000 mi
SteeringSuspension
Filed Sep 9, 2005
DT: ON 8-17-04 THE CONSUMER TOOK THE VEHICLE TO FOR REGULAR MAINTENANCE, AND THE DEALERSHIP TOLD HIM THAT THE STEERING NEEDED ALIGNMENT AND THE TIE ROD ENDS NEEDED TO BE REPLACED. THE CONSUMER HAD NOT BEEN EXPERIENCING ANY PROBLEM AT THAT TIME. THE CONSUMER HAD THE OUTER TIE ROD ENDS REPLACED AND THE FRONT END ALIGNED. AFTERWARDS, ON 9-15-04, THE CONSUMER EXPERIENCED TOO MUCH FREE PLAY IN THE STEERING WHEEL. THE CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP, AND THEY TOLD HIM THAT THE GEAR IN THE STEERING RACK WAS WORN OUT, AND HE NEEDED TO REPLACE THE RACK AND PINION. THE CONSUMER HAD NOT HAD IT FIXED AS OF YET. THE STEERING RACK GOT MUCH WORSE AND NOW HAS TO BE MANUALLY PULLED BACK TO CENTER WHEN TURNING. *AK
NHTSA ID
10136011
Incident
Aug 17, 2004
Mileage
93,335 mi
Suspension
Filed Sep 13, 2004
CONSUMER WAS CONCERNED ABOUT STEERING WHEEL HAVING A 3 INCH PLAY WHILE DRIVING. ALSO, HEARD A KNOCKING SOUND WHEN DRIVING 15 MPH OR MORE COMING FROM FRONT OF VEHICLE. DEALER WAS NOTIFIED. *AK
NHTSA ID
10091948
Incident
Aug 13, 2004
Mileage
25,000 mi
Suspension
Filed May 5, 2004
WHILE DRIVING 55 MPH A LOUD RATTLING NOISE WAS HEARD FROM REAR. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
NHTSA ID
10072161
Incident
May 5, 2004
BrakesEngineExterior lighting+5 more
Filed Jan 15, 2004
ENGINE IN 2000 CHRYSLER INTREPID STARTED TAPPING NOISE AT 58017KM BROUGHT TO DEALER WITH COMPLAINT, TOLD THEY WOULD NOT TAKE ENGINE APART TO CHECK NOISE. I TOLD THEM I HAD BEEN TOLD THAT THE 2.7 ENGINE HAD PROBLEMS WITH SLUDGE THAT PREVENTED THE OIL FROM CIRCULATING PROPERLY. THEY STILL REFUSED TO CHECK ENGINE. AT JUST OVER 62000 KM ENGINE BECAME NOISY. BROUGHT IT BACK TO DEALER WHO KEPT THE CAR FOR TWO WEEKS, THEN TOLD ME ENGINE NEEDED TO BE REPLACED AT A COST OF $6500.00 AND THERE WOULD BE NO WARRANTY COVERAGE OR GOODWILL. I GAVE THEM A COMPLETE HISTORY OF MAINTENANCE RECORDS SHOWING THAT PROPER MAINTENANCE WAS DONE WITH IN THE REQUIRED MILEAGE AND TIME. THEY HAVE TOLD ME THAT THE INVOICES DO NOT CLEARLY IDENTIFY MY 2000 BLACK INTREPID AND THAT IT COULD OF BEEN ANOTHER CAR. I ONLY OWN ONE 2000 INTREPID. THE INVOICE SHOWS THE WORK THE MILEAGE AND MY NAME AND DATE. NEXT ME THEY TOLD ME THE INVOICE NUMBERS WERE TOO CLOSE TOGETHER. THE WORK WAS DONE AT FOUR DIFFERENT GARAGES. THEN THEY TOLD ME THERE WAS SLUDGE THAT SHOWED THE VEHICLE WAS NOT PROPERLY MAINTAINED. THEN THEY ASKED ME THE BRAND OF OIL THE GARAGES USED AS IT MAY HAVE BEEN FAULTY. END RESULT IS THAT THEY REFUSE TO CHANGE THEIR POSITION IN REGARDS TO WARRANTY COVERAGE OR GOODWILL REPAIRS AND I WILL HAVE TO REPLACE AN ENGINE THAT WAS BOUGHT BRAND NEW IN MAY 2001. I AM FRUSTRATED AND DO NOT KNOW WHERE TO TURN. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.
NHTSA ID
10071392
Incident
Jul 15, 2003
Mileage
58,017 mi
BrakesElectricalEngine+5 more
Filed Jan 15, 2004
SINCE I BOUGHT THIS CAR ON OCTOBER OF 1999, I HAVE TAKEN IT TO THE DEALER 31 TIMES TO FIX THINGS. I HAVE BEEN WITHOUT A CAR 100 DAYS. I HAVE PAID OUT OF POCKET $3,137.64. I AM NOW ON AN EXTENDED WARRANTY. I STILL OWE $8,000.00 ON MY CAR. IT HAS 60,000 MILES. I HAVE MAINTAINED IT EVERY 3,000 MILES AS SUGGESTED IN THE OWNERS MANUAL. I ONLY USE 97 OCTANE GAS. I AM A VERY CAUTIOUS DRIVER. I TAKE CARE OF THE CAR BUT THE CAR HAS LEFT ME STRANDED IN THE MIDDLE OF HIGHWAYS PUTTING MY LIFE AND THE LIVES OF MY PASSENGERS IN DANGER. I NEVER KNOW WHEN THE CAR IS GOING TO BREAK DOWN AGAIN AND WHERE SO I AM ALWAYS UNDER TERRIBLE STRESS. I PRAY AS I DRIVE THAT I MAKE IT TO MY DESTINATION. THIS CAR HAS BEEN A LEMON SINCE I BOUGHT IT. THE BIGGEST PROBLEM IS THE ENGINE BLOWING. MY BROTHER IN LAW WAS DRIVING AND I WAS THE PASSENGER ON SOUTH DIXIE HIGHWAY (US1) IN SOUTH MIAMI WHEN WE WERE AT A RED LIGHT AND THEN STARTED TO GO WHEN THE LIGHT TURNED GREEN AND WITHOUT ANY WARNING LIGHTS, NOISES, OR ANYTHING THE CAR STOPPED RUNNING. IT DIED IN THE MIDDLE LANE. WE HAD TO PUSH IT TO THE SIDE. IT WAS RUSH HOUR AND THIS HIGHWAY IS FILLED WITH VERY AGGRESSIVE DRIVERS. THEY WERE ALL CURSING, BEEPING, SIGNALING, AND DRIVING SO CLOSE TO US AS TO ALMOST TOUCH US. I WAS PETRIFIED. I THOUGHT A CAR WAS GOING TO HIT US. I PAID FOR THE ENGINE REPAIR OUT OF MY POCKET, BECAUSE THE EXTENDED WARRANTY COMPANY TOLD THE DEALER THEY COULD NOT COVER IT BECAUSE THERE WAS SLUDGE BUILD UP. THEY SEND AN ADJUSTOR WHO REPORTED IT TO THEM. THE DEALER TOLD US TO FIGHT IT BECAUSE THE SLUDGE WAS NORMAL FOR THAT TYPE OF ENGINE. WE PROVIDED THE EXTENDED WARRANTY ALL THE RECEIPTS FOR THE MAINTENANCE THAT WE RELIGIOUSLY DID ABOUT EVERY 3000 MILES. WE ALSO HAD ANOTHER MECHANIC GO IN AND LOOK AT THE CAR. THE OTHER MECHANIC SAID THAT THESE TYPES OF ENGINES ALWAYS HAD THE PROBLEM OF SLUDGE BUILD UP AND THAT IT WAS NORMAL FOR THE ENGINE AND THAT THE EXTENDED WARRANTY SHOULD COVER IT.
NHTSA ID
10071035
Incident
Oct 15, 2003
Suspension
Filed Jan 7, 2004
UPPER AND LOWER BALL JOINTS FAILED. *AK
NHTSA ID
10053554
Incident
Dec 29, 2003
Mileage
37,000 mi
EngineSteeringSuspension
Filed Oct 21, 2003
THE SHOCKS AND COOLING FAN HAD TO BE REPLACED. THE VEHICLE CONTINUED IN A STRAIGHT PATH ALTHOUGH THE STEERING WHEEL WAS TURNED LEFT. THE RACK AND PINION WAS REPLACED. *JB *PH *NLM
NHTSA ID
10009307
Incident
Feb 21, 2003
Mileage
54,500 mi
Suspension
Filed Aug 20, 2003
WHEN DRIVING UP THE HILL THERE IS A RATTLING NOISE, LIKE SOMETHING IS LOOSE IN THE REAR OF THE VEHICLE. CONSUMER STATES THE NOISE IS GETTING LOUDER. CAUSE UNKNOWN. *AK
NHTSA ID
10034242
Mileage
41,000 mi
Heating & air conditioningSuspensionTransmission
Filed Jun 22, 2003
I HAVE A 2000 DODGE INTREPID, PURCHASED AT 54,000 MILES. I HAVE ALREADY REPLACED THE TRANSMISSION AND THE FRONT WHEEL BEARINGS ROAR VERY BAD, A/C WENT OUT NEEDS EVAPORATOR, AND THE CAR RARELY STARTS UNLESS YOU ROCK THE WHOLE CAR, I AM VERY DISPLEASED AND NO ONE WILL TRADE IT IN , WHEN THE TRANSMISSION WENT OUT THE CAR PULLED TO THE LEFT AND I RAN OFF THE ROAD. *NLM
NHTSA ID
10023525
Incident
May 1, 2003
Mileage
54,000 mi
Suspension
Filed May 28, 2002
CONSUMER TOOK VEHICLE TO DEALERSHIP FOR MAINTENANCE. WHILE TRAVELING ON HIGHWAY FELT VIBRATION INSIDE OF STEERING WHEEL.*AK
NHTSA ID
8010619
Incident
May 1, 2002
AirbagsEngineFuel system+1 more
Filed Apr 5, 2001
Crash reported2 injuries reported
CONSUMER WAS IN AN ACCIDENT TRAVELING 70MPH. ACCIDENT DAMAGED RIGHT FRONT CORNER PANEL, EVERY THING ELECTRICAL WAS KNOCKED OUT, AIR BAGS DIDN'T DEPLOY, 2-3 INCH CREASE RIGHT UNDERNEATH LEFT HEAD LIGHT. SINCE ACCIDENT FUEL EMISSIONS LIGHT HAS BEEN OFF AND ON. VEHICLE HAS BEEN IN 5 TIMES SINCE FIRST WEEK IN NOVEMBER. DEALER SAID IT WAS A FUEL EMISSIONS LEAK, CONSUMER DIDN'T KNOW HOW TO PUT ON GAS CAP. *AK AFTER THE VEHICLE WAS REPAIRED FOR DAMAGES CAUSED BY THE ACCIDENT, THE SES LIGHT CAME ON AND THE VEHICLE WAS SERVICED FOUR TIMES FOR THE SAME FUEL EMISSIONS LEAKS. FINALLY, A BROKEN FUEL LINE WAS FOUND AND WAS FIXED. *YH
NHTSA ID
885120
Incident
Oct 2, 2000
Suspension
Filed Feb 13, 2001
EXCESSIVE PLAY IN STEERING SYSTEM, CREATED A LOOSE STEERING FEEL, WHICH REQUIRES OVER CORRECTIONS AND DIRECTIONAL WANDERING AT HIGHWAY SPEEDS, THE PROBLEM HAS NOT BEEN CORRECTED. CJ
NHTSA ID
559624
Suspension
Filed Jan 29, 2001
WHILE DRIVING 70 MPH BACK END WAS WEAVING, NEXT DAY AT 70 MPH VEHICLE WAS FISHTAILING, CONSUMER WAS NOT ABLE TO PULL OVER AND VEHICLE WENT ON IT OWN ,WENT OVER AN EMBANKMENTAND MADE 180 DEGRESS TURN AND THEN VEHICLE STOPPED BUT ENGINE DID NOT STOP RUNNING. HAD VEHICLE TOWED OUT OF MUD AND DROVE TO DEALER WHO FOUND THAT A STRUT WAS BENT AND HAD TO BE REPLACED. *AK
NHTSA ID
879170
Incident
Jan 19, 2001
Suspension
Filed May 16, 2000
VEHICLE PULLED TO THE LEFT WHILE TRAVELING AT ANY GIVEN SPEED. VEHICLE HAS BEEN IN DEALER'S SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK
NHTSA ID
861988
Incident
Feb 28, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own