Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 5, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 351 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2013 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureBrakes
Filed Feb 5, 2026
I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I would like them to be completed before my car either catches fire OR my ABS gives out and I get in an accident.
NHTSA ID
11715809
Incident
Feb 2, 2026
AirbagsBody & structure
Filed May 29, 2020
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACTIVE HEADREST DEPLOYED, HITTING THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT STATED THEY WERE UNABLE TO REATTACH THE HEADREST. THE CONTACT CONTACTED GARY MATTHEWS MOTORS (1100 ASHLAND CITY RD, CLARKSVILLE, TN 37040, (931) 552-7100) AND SCHEDULED AN APPOINTMENT WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,455.
NHTSA ID
11326449
Incident
May 28, 2020
Mileage
81,455 mi
AirbagsBody & structureBrakes
Filed Oct 23, 2017
Crash reported1 injury reported
TAKATA RECALL. BRAKES LOCKED UP TRYING TO AVOID A CAR COMING TOWARDS ME, LOST CONTROL AND AIRBAGS DEPLOYED IN AN ACCIDENT AND SMOKED AND BURNT MY ARM AND LEG
NHTSA ID
11035914
Incident
Oct 6, 2016
Mileage
60,000 mi
AirbagsBody & structureElectrical
Filed Apr 7, 2016
Crash reported1 injury reported
I WAS TRAVELING TO WORK ON THE CITY STREET IN MY 2013 DODGE JOURNEY SXT, A PERSON RAN THE RED LIGHT AND STRUCK ME NEAR THE GAS TANK AND THEN STRUCK ME A SECOND TIME IN THE FRONT DRIVERS SIDE OF THE VEHICLE. SIX OF THE AIR BAGS DEPLOYED, THE VEHICLE WAS TOTALED IN THE CRASH. I AM WRITING THIS BECAUSE I KNOW THAT I AM HERE TODAY DUE TO THE BUILD OF THE 2013 DODGE JOURNEY SXT. I WAS SO SURPRISED THAT I WENT OUT AND PURCHASED ANOTHER DODGE JOURNEY.
NHTSA ID
10854046
Incident
Mar 15, 2016
Mileage
51,000 mi
Body & structure
Filed Dec 21, 2015
WHILE UNDER WARRANTY THE REAR PASSENGER AUTOMATIC DOOR LOCK STOPPED WORKING AND IT WAS REPLACED. AFTER THE WARRANTY EXPIRED THE PASSENGER AUTOMATIC FRONT DOOR LOCK STOPPED WORKING AND I PAID TO HAVE A NEW ONE INSTALLED. NOW THE DRIVERS SIDE REAR AUTOMATIC DOOR LOCK HAS STOPPED WORKING. WHEN THEY STOP WORKING THEY WILL NOT LOCK OR UNLOCK USING THE KEY FOB OR THE BUTTONS INSIDE THE CAR. EACH TIME THIS OCCURS THE ACTUATOR HAS TO BE REPLACED. SINCE KEEPING THE DOORS SECURELY CLOSED DURING A CRASH IS A MAJOR SAFETY ISSUE THIS NEEDS TO BE RECALLED.
NHTSA ID
10811426
Incident
Dec 18, 2015
Mileage
65,000 mi
Body & structure
Filed Apr 30, 2015
1 injury reported
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE CHROME PLATE WAS DETERIORATED. A SHARP PIECE OF MATERIAL BRUISED THE CONTACT'S HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ID
10713755
Incident
Feb 28, 2015
Mileage
25,000 mi
Body & structure
Filed Jan 9, 2014
ROOF IN BACK END IS LEAKING INTO CEILING THEN DRIPPING DOWN INTO THE FLOOR BOARD. COMPLETELY SOAKED. HAVE NOT EVEN HAD MY DODGE JOURNEY 2013 FOR A YR YET. *TR
NHTSA ID
10559277
Incident
Jan 9, 2014
Mileage
26,000 mi
Body & structure
Filed Dec 15, 2013
THIS CAR IS BRAND NEW AND HAS MAJOR FLAW LEAKS WATER THROUGH ROOF SOMEWHERE AND WHOLE HEADLINER IS FULL OF WATER IS COMING OUT OF HEATER VENTS IN CEILING AS WELL AS DVD ENTERTAINMENT SYSTEM WHICH I BELIEVE IS A ELECTRICAL HAZARD .VEHICLE WAS BROUGHT TO DEALER ONCE AND WAITING FOR SECOND APPOINTMENT .WAS TOLD CLOGGED VENTS CAR WAS 2 MONTHS OLD AND NEVER HAD AN ISSUE I DON'T BELIEVE CLOGGED VENTS SERIOUS ISSUE .CAN CAUSE SEVERAL MECHANICAL AND SAFETY ISSUES. *TR
NHTSA ID
10556104
Incident
Nov 27, 2013
Mileage
1,800 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own