2018 Dodge Journey Driver assistance Problems

The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an unknown recall was not associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received an unknown recall notification with a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

NHTSA ID

11757898

Incident

Aug 1, 2025

Mileage

80,000 mi

The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera image was inverted. The contact later received notification of NHTSA Campaign Number: 25E052000 (Back Over Prevention), and the vehicle was taken to a dealer for the recall repair; however, the dealer informed the contact that the VIN was not included in the recall and referred the contact to the manufacturer. The manufacturer was notified of the failure and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken back to the dealer, who declined to perform the recall repair because the VIN was not included in the recall. However, the contact stated that the recall indicated that the recall was part-specific rather than VIN-specific. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, but no assistance was provided. The failure mileage was approximately 68,000.

NHTSA ID

11756433

Incident

Jul 12, 2026

Mileage

68,000 mi

Loss of Visibility in Backup Camera When in reverses the camera will come on then go fuzzy then go out and displays a camera in orange with an orange line going though it

NHTSA ID

11754897

Incident

Jan 1, 2026

Back up camera stopped working 3 years ago.

NHTSA ID

11753182

Incident

Mar 4, 2023

The rearview backup camera intermittently fails to display an image when the vehicle is shifted into reverse. The camera occasionally works, but most of the time the screen is blank or the image does not appear. I understand that similar 2018 Dodge Journey vehicles were recalled for this exact defect, but my VIN was excluded even though it exhibits the same symptoms. This creates a significant safety hazard because the vehicle does not consistently comply with Federal Motor Vehicle Safety Standard No. 111.

NHTSA ID

11750685

Incident

Jun 25, 2026

Back up camera works sometimes and sometimes it doesn’t. The screen is either black with a orange camera with a orange line going through it or it works and the picture of blinking then goes black

NHTSA ID

11750522

Incident

Jan 7, 2026

The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 18V398000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

NHTSA ID

11735092

Incident

May 1, 2026

Mileage

84,000 mi

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V396000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 140,000.

NHTSA ID

11729403

Incident

Oct 15, 2025

Mileage

140,000 mi

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The dealer informed that the contact that the parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 132,000.

NHTSA ID

11718827

Incident

Feb 18, 2026

Mileage

132,000 mi

The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was illuminated. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

NHTSA ID

11700511

Incident

Nov 17, 2025

Mileage

11,000 mi

The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(R), the rear-view camera image was either blank or upside-down. The vehicle was taken to a dealer, where the camera was repaired. Despite the repair, the contact stated that the failure had recently recurred. The manufacturer was notified of the recent failure, but informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V398000 (Back Over Prevention) which was linked to the failure. The vehicle was not yet repaired. The failure mileage was 83,258

NHTSA ID

11691572

Incident

Aug 1, 2025

Mileage

83,258 mi

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound coming from the rear brakes. No warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, however the diagnosis was unknown. The vehicle was repaired as the front brakes were repaired. The contact mention while attempting to reverse the vehicle the rearview camera takes a few mins to display an image. The contact was relating the failure to related to the NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) however, the VIN was not included in the recall. The contact was also relating his second failure to NHTSA Campaign Number: 18V398000( BACK OVER PREVENTION )however, the VIN was not included in the recall. The manufacturer was notified of the failure, and they sent a message stating her vin was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

NHTSA ID

11672587

Incident

Apr 15, 2025

Mileage

61,200 mi

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the diagnostic result was unknown. The front brakes were replaced, and the vehicle was repaired. The contact stated that while attempting to reverse, the rearview camera image was slow to be displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure, and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

NHTSA ID

11672582

Incident

Apr 15, 2025

Mileage

61,200 mi

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the result was not provided. The front brakes were replaced, and the vehicle was repaired. The contact stated while attempting to reverse the rearview camera image was not immediately displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 (SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

NHTSA ID

11672581

Incident

Apr 15, 2025

Mileage

61,200 mi

No accidents

NHTSA ID

11671414

Incident

Jul 3, 2025

There is a malfunction in the ABS module and it is so prevalent that it is making it hard to get the new/used part.

NHTSA ID

11667428

Incident

Jun 1, 2024

Rear veiw mirror camera started coming on late and then completely quit

NHTSA ID

11665256

Incident

Jan 3, 2023

The backup camera randomly works. When it does work, within minutes it slowly fades from a picture to a black screen.

NHTSA ID

11660761

Incident

May 1, 2025

The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.

NHTSA ID

11660707

Incident

May 13, 2024

Mileage

190,000 mi

The cruise control has stopped working. And there is faulty wiring in the hood making the check engine light come on. And a huge water and oil leak we just got the vehicle Friday 2/21

NHTSA ID

11644390

Incident

Feb 22, 2025

The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to AutoZone, where the cause of the failure could not be determined. The contact had been driving with the high-beam headlights at night. Additionally, the contact stated while driving 35-45 MPH and depressing the accelerator pedal to merge into another lane, the vehicle failed to respond. The traction control warning light and an unknown warming light were illuminated. The contact stated that the failure had been recurring while driving 35-45 MPH, which required the contact to pull to the side of the road on each occasion. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed on some occasions and the contact was able to drive safely; however, on other occasions, the failure recurred upon resuming driving. The vehicle was taken to AutoZone, and to the dealer; however, the failure could not be duplicated. Additionally, the contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to AutoZone, where the failure could not be duplicated. The contact's husband replaced the rearview camera fuse, per the Owner's Manual instructions; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact related the failures to NHTSA Campaign Numbers: 22V723000 (Exterior Lighting), 18V524000(Electrical System), and 18V398000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

NHTSA ID

11640881

Incident

Oct 16, 2019

Mileage

9,000 mi

While driving on the freeway some of the lights on my dash kit up and all the sudden my car would not go over 15 mph. I tried to turn it off and turn it back on and it continued to do the same thing. I did have my grandkids in the car.

NHTSA ID

11628395

Incident

Nov 29, 2024

Lighting bolt with parentheses came on along with off road sign. I was unable to accelerate past 20 mph and then I just rolled to a stop in morning traffic with my flashers on. I took it to dealership and they replaced my key battery since I told them i was also having problems lock and unlocking my car. I was told this should solve the problem. It did for about 3 weeks now lights back on car won’t accelerate only till and it’s shaking bad.

NHTSA ID

11627077

Incident

Nov 24, 2024

The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

NHTSA ID

11626426

Incident

Nov 20, 2024

Mileage

53,000 mi

My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.

NHTSA ID

11615784

Incident

Sep 18, 2024