Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Dodge Neon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
I WAS HEARING A CLUNK UNDER MY CAR. TOOK IT TO GOODYEAR. THEY SAID IT WAS A RUSTED SUBFRAME. NEEDS TO BE REPAIRED TO THE TUNE OF 1000 DOLLARS. THEY SAID NOTHING ELSE LOOKED RUSTED. HMMMM ODD. *TR
SEVERE CORROSION CAUSED A WEAKNESS IN THE SUSPENSION CRADLE/ ENGINE CRADLE THAT RESULTED IN THE FRONT SUSPENSION CONTROL ARM TO BREAK AWAY FROM ITS MOUNTING TO THE SUSPENSION CROSSMEMBER/ CRADLE. THE CONTROL ARM AND ALL ASSOCIATED COMPONENTS SEEMED TO BE IN ACCEPTABLE CONDITION AND DID NOT EXHIBIT ANY FAILURES. THE FAILURE WAS SEVERE ENOUGH THAT THE DRIVE AXLE WAS PULLED OUT OF THE TRANSMISSION. THE VEHICLE WAS COMPLETELY UNDRIVEABLE. I WAS EXTREMELY LUCKY TO HAVE HAD THE FAILURE AT A VERY LOW SPEED WHILE TURNING INTO A DRIVEWAY. THE SAME FAILURE AT POSTED SPEED (45MPH AT THE TIME) WOULD HAVE RESULTED IN TOTAL LOSS OF CONTROL AND LIKELY SEVERE CRASH. *TR
WE HEARD A POP IN OUR ENGINE WHILE DRIVING DOWN THE HIGHWAY, UNCERTAIN THAT IT WAS OUR VEHICLE WE CONTINUED, AS WE EXITED THE HIGHWAY WE HAD LOST POWER STEERING IT SEEMED. CONTINUE HOME ABOUT 20 MILES AND ONCE WE PULLED INTO OUR DRIVEWAY WE OPENED THE HOOD TO FIND OUR POWER STEERING BELT HAD COME OFF. WHILE INVESTIGATING THE BELT, NOTICED OUR DRIVEBELT IDLER PULLEY HAD DISINTEGRATED. WE HAVE BEEN TRYING TO ORDER THIS PART FROM SEVERAL AUTO PART STORES AND THE DEALER TO NO AVAIL. IT IS ON FACTORY BACK ORDER FOR OVER THE PAST MONTH, WHICH HAS LEFT US WITH ONLY ONE VEHICLE FOR OUR HOUSEHOLD. *TR
TL* - THE CONTACT OWNS A 2000 DODGE NEON. WHILE TURNING LEFT INTO A PARKING LOT THE VEHICLE ABRUPTLY STOPPED. THE FRONT DRIVER'S SIDE TIE ROD FAILED, CAUSING THAT TIRE TO LEAN. THE TRAVEL SPEED WAS APPROXIMATELY 5 MPH. THE VEHICLE WAS TOWED AWAY. THE DEALER REPLACED BOTH TIE ROD ENDS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 90,898. THE CONTACT HAS THE REPAIR ORDER. *AK
WHILE PULLING OUT OF A PARKING SPACE FRONT TIE RODS BROKE.AS A RESULT, DRIVER'S SIDE TIRE TWISTED INWARD. *AK
PROBLEMS WITH AIR BAG WARNING LIGHT ON DODGE NEON 2000. *MR THE LIGHT WAS INTERMITTENT AND WOULD BEEP EVERYTIME THE CONSUMER WOULD MAKE A TURN. RECALL# 99V043000. *SC THE TIE RODS HAD TO BE REPLACED. WHEN THE CONSUMER TURNED THE AIR CONDITION ON, THE VEHICLE FELT AS THOUGH IT WAS GOING TO CUT OFF. *JB
RIGHT FRONT TIE ROD BROKEN. 2000 DODGE NEON, 62,000 MILES. NO PRIOR DAMAGE TO THE FRONT END.*AK
HAD STOPPED AT A STOP SIGN,WAS PROCEDING THRU INTERSECTION WHEN THERE WAS A LOUD "BANG"AND IT FELT AS IF SOMETHING HAD FALLEN OFF THE CAR.STOPPED VEHICLE AND GAVE IT AN EXTERIOR INSPECTION THAT FOUND 1 TIRE POINTING IN THE THE EXPECTED DIRECTION AND THE DRIVER'S SIDE TIRE POINTING OFF IN A DIFFERENT DIRECTION.HAD CAR TOWED TO DEALERSHIP WHO ADVISED BOTH TIE-RODS ARE BROKE AND NEED TO BE REPLACED.THIS IS A 2000 DODGE NEON WITH ABOUT 51,500 MILES ON IT. OVER THE PHONE THE SERVICE PERSON ADVISED THIS IS NOT NORMAL WEAR&TEAR AND THAT THESE PARTS COULD NOT BE GREASED. I HAD A HONDA WITH OVER 250,000 MILES ON IT AND THE TIE RODS NEVER BROKE AND MY HUSBAND HAS A CHEVY TRUCK WITH OVER 148,000 MILES AND HIS TIE-RODS ARE FINE. THE SERVICE PERSON ADVISED THAT WE WOULD BE RESPONSIBLE FOR THE BILL TO REPAIR THIS.SERVICE DEPT.WAS ADVISED THAT WE WANTED THE OLD PARTS SAVED AND THEY AGREED.
WHEN MAKING A TURN STEERING WHEEL MAKES A CLICKING NOISE, ALSO SOMETIMES THE KEYS GETS STUCK IN IGNITION. DEALER HAS REPLACED STEERING COLUMN 3 TIMES DUE TO THE SAME PROBLEM. *AK
THERE IS A VIBRATION IN THE STEERING WHEEL. THE STEERING COLUMN WAS REPLACED. *JG THERE WAS ALSO A GRINDING NOISE WHEN MAKING TURNS, THE LEFT FRONT AXLE HAD MADE A GRINDING NOISE, AND THE VEHICLE LEAKED WHEN IT HAD RAINED. *SCC
WHEN APPLYING THE BRAKES, THE VEHICLE WILL START TO PULSATE AT ANY SPEED. ALSO, EXTENDED STOPPING DISTANCE. CONTACTED DEALER. *AK THE CONSUMER STATES THE FOLLOWING AS PROBLEMS OCCURED: THE PASSENGER AIR BAG, THROTTLE BLADE ICING, DEFECTIVE ROTORS, CHARGING SYSTEM OVER CHARGING-NO TROUBLE CODES; 3 BATTERY REPLACEMENTS(DEFECTIVE PER MECHANIC), MANY GAS TANK REPAIRS/REPLACEMENTS(WOULD NOT TAKE GAS WITHOUT CLICKING AND TICKING/FILLER TANK/GAS TANK), WARNING BRAKE LIGHT AND BUZZER CHIMES WHEN BRAKE IS APPLIED ALSO WITH THE GAS PEDAL WHEN APPLIED (DUE TO DEFECTIVE ROTORS AND LACK OF BRAKE FLUID, TRANSMISSION PROBLEM-GRINDING NOISE/WON'T GO IN REVERSE, BRAKE NOISE IN REAR TIRE/BRAKE BOOSTER REPLACE PER RECALL-NEEDS ROTORS & PADS IN FRONT, A/C BLOWS WARM AIR-COMPESSOR CLUTCH WOULDN'T ENGAGE(FOUND BROKEN WIRE), PROBLEM WITH THE VOLTAGE REGULATOR, AND NOISE IN THE POWER STEERING. *SCC
STEERING BECAME HARD WHILE DRIVING AT 45 MPH. VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER THAT POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATES THAT THE BRAKES MAKE A RUBBING AND WHINING NOISE CONTINUOUSLY. *YH
DEALERSHIPS HAVE TOLD ME REPEATDLY THE PROBLEMS I HAVE HAD WITH MY CAR ARE ALL IN MY HEAD. NO SAFETY DEFECT LISTED. *AK
WHEN DRIVING, STEERING WOULD MAKE GRINDING NOISES WHEN TURNING EITHER RIGHT OR LEFT. THIS CAUSES STEERING TO BE HARD TO TURN. PROBLEM IS INTERMITTENT. HAD TAKEN VEHICLE TO DEALER AND NOTHING WAS FOUND.*AK *YH
STEERING COLUMN VIBRATES AT HIGHWAY SPEED, CAUSING VEHICLE TO BECOME UNSTABLE WHEN HITTING UNEVEN PAVEMENT. DEALER REPLACED STEERING COLUMN ONCE. *AK. THE PROBLEM REOCCURED AFTER 3,000 MILES.*YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE VEHICLE EXPERIENCES INTERMITTENT POWER SURGES (LOSS OF POWER) WHEN DRIVING OVER 50 MPH UPON ACCELERATION. NLM
WHILE DRIVING THROUGH SHOPPING CENTER AT ABOUT 25 MPH TRIED TO MAKE LEFT TURN DOWN LANE THE STEERING WHEEL LOCKED IN MID TURN AND MY SON LOOKED DOWN TO SEE WHY WHEEL LOCKED AND SLAMMED HEAD ON INTO A CONCRETE LIGHT POST, CAUSING OVER $4000.00 IN DAMAGE TO THE CAR. ALSO THE AIRBAG DID NOT DEPLOY DURING A HEAD ON INPACT
THE BRAKES WERE MAKING SQUEALING NOISE BECAUSE THEY HAD EATEN HALFWAY THROUGH THE ROTORS. NLM
WHILE DRIVING 30MPH STEERING WHEEL BECAME STUCK. WAS NOT ABLE TO STEER & MAINTAIN CONTROL OF VEHICLE. PUT ON HAZARDS. MANAGED TO STOP VEHICLE & THEN HAD PUSHED VEHICLE TO NEARBY MECHANIC. WAS INFORMED THAT SERPENTINE BELT HAD BROKEN DUE TO BEING DEFECTIVE.*AK
10 SERVICES, A/C, 3 POWER STEERING, 3 TRANSMISSION LEAKS, 3 BATTERY REALTED PROBLEMS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
INTERIOR TRUNK LOCK WASN'T OPERABLE. CONSUMER WENT TO OPEN THE TRUNK AND LOCK WOULDN'T UNLOCK/ CIGERETTE LIGHTER AND CD PLAYER FAILED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. MECHANIC TOLD HER THAT THEY COULDN'T DUPLICATE THE PROBLEMS. *AK SEAT BELT MALFUNCTIONS. DOOR LIGHT AND DOME LIGHT STAYS ON ALARM SYSTEM MALFUNCTONS CONTINUOUSLY. POWER WINDOWS MALFUNCTIONS. CRUISE CONTROL FAILED. THE VEHICLE STALLED ON THE ROAD. VEHICLE ALIGNMENT PROBLEMS WHILE USING BRAKES. *YH
VEHICLE HAS BEEN EXPERIENCING INTERMITTENT STALLING WHILE ACCELERATING FROM A STOP POSITION. ALSO, POWER STEERING PUMP MAKES UNNECESSARY NOISE. DEALER NOTIFIED, REPLACED POWER STEERING PUMP ONCE, BUT PROBLEM IS REOCCURRING.*AK *ML
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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